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Diffusion accelerationDiffusion acceleration
project 2004project 2004--77
-- Adoption of radical technologyAdoption of radical technology
RichardRichard FerrersFerrers (PhD(PhD CandCand.).)
UQ Business SchoolUQ Business School
22
An Interactive Model of Research DesignAn Interactive Model of Research Design
(Maxwell 1996)(Maxwell 1996)
(lines indicate most important connections)(lines indicate most important connections)
Purposes Conceptual
Context
Research
Questions
Methods
Validity
33
PurposePurpose
1.Reducing the time gap between1.Reducing the time gap between
invention and market acceptanceinvention and market acceptance
Eg DVD born 1970Eg DVD born 1970’’s takeoff 1990s takeoff 1990’’ss
Eg Dishwasher born 1900 takeoff 1959Eg Dishwasher born 1900 takeoff 1959
Eg Fax born 1843 takeoff 1980Eg Fax born 1843 takeoff 1980’’ss
2.Role of pricing strategies on2.Role of pricing strategies on
diffusiondiffusion
3.Understand innovator and3.Understand innovator and
consumer attitudes to each otherconsumer attitudes to each other
Focus: 3G video phones (Aust.)Focus: 3G video phones (Aust.)
44
Conceptual ContextConceptual Context
Ryan and GrossRyan and Gross 19431943
RogersRogers 1962, 1971, 1983, 1995, 20031962, 1971, 1983, 1995, 2003
‘‘from 49 to 87% is explained by five attributes: relative advantafrom 49 to 87% is explained by five attributes: relative advantage, compatibility,ge, compatibility,
complexity,complexity, trialabilitytrialability, and observability, and observability’’ (2003, p.221)(2003, p.221)
BassBass 19691969
Influence of media on early adopters and interpersonal relationsInfluence of media on early adopters and interpersonal relations on later adopterson later adopters
MooreMoore 19911991
A chasm between early adopters and early majority (1991)A chasm between early adopters and early majority (1991)
GolderGolder andand TellisTellis 19971997
1% increase in market penetration1% increase in market penetration --> 24% increased chance of takeoff> 24% increased chance of takeoff
1% decrease in price1% decrease in price --> 4% increased chance of takeoff> 4% increased chance of takeoff
AgarwalAgarwal andand BayusBayus 20022002
‘‘ Demand shifts, due to nonDemand shifts, due to non--price factors, are the key driver of a sales takeoff; moreprice factors, are the key driver of a sales takeoff; more
firms in market 50% explains more than price 5%firms in market 50% explains more than price 5%’’
55
My approachMy approach
Social construction of technologySocial construction of technology
(HISTORICAL REVIEWS )(HISTORICAL REVIEWS )
•• Videophones 1955Videophones 1955 -- 1980 (1980 (LipartitoLipartito))
•• Electricity 1880Electricity 1880 –– 1930 (Hughes)1930 (Hughes)
•• Bicycles 1860Bicycles 1860 –– 1890 (1890 (BijkerBijker))
66
Method(sMethod(s) / validity) / validity –– grounded theorygrounded theory
Iterate to get it right, learn, react,Iterate to get it right, learn, react,
respondrespond –– grounded theory, discoursegrounded theory, discourse
analysis,analysis, phenomenographyphenomenography??
Study 1Study 1 -- Theory buildingTheory building --> grounded theory> grounded theory
•• Maturity, prescriptive, iterative, epistemologyMaturity, prescriptive, iterative, epistemology
ValidityValidity –– Fit, understanding, generality, control, 31 canonsFit, understanding, generality, control, 31 canons
Glaser & Strauss (1968),Glaser & Strauss (1968),
Strauss and CorbinStrauss and Corbin
(1990), Corbin and(1990), Corbin and
Strauss (1990)Strauss (1990)
2
77
My research questionsMy research questions
OLDOLD
How to accelerateHow to accelerate
diffusion?diffusion?
Why should users adopt aWhy should users adopt a
radicalradical techologytechology??
Is a high price strategy theIs a high price strategy the
most profitable?most profitable? --> Does> Does
monopoly pricing delaymonopoly pricing delay
diffusion?diffusion?
How much effect doesHow much effect does
price play?price play?
IndivsIndivs vsvs orgs? How differ?orgs? How differ?
NEWNEW
How to accelerateHow to accelerate
diffusion?diffusion?
How can users groupHow can users group
together to add power totogether to add power to
demand their needs aredemand their needs are
met? (met? (operationalisableoperationalisable?)?)
How does monopolyHow does monopoly
pricing affect adopterpricing affect adopter
attitudes? Does thisattitudes? Does this
attitude delay adoption?attitude delay adoption?
How much effect doesHow much effect does
price play in attitudeprice play in attitude
toward adoption?toward adoption?
Since writing Coursework Paper 2
88
So what? ContributionSo what? Contribution
IdeologicalIdeological –– overturnoverturn ‘‘supranormal profits forsupranormal profits for
innovatorinnovator’’ss’’ assumption / ideologyassumption / ideology
PracticalPractical –– change behaviour of Telstra / Mr. Li =change behaviour of Telstra / Mr. Li =
HutchisonHutchison WhampoaWhampoa, the monopolists, the monopolists
AcademicAcademic –– social construction epistemology /social construction epistemology /
methods applied to diffusion researchmethods applied to diffusion research
AcademicAcademic –– new theory to explain product/pricingnew theory to explain product/pricing
strategy and consumer adoption decisionstrategy and consumer adoption decision

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Diffusion acceleration project 2004 - 2007

  • 1. 1 11 Diffusion accelerationDiffusion acceleration project 2004project 2004--77 -- Adoption of radical technologyAdoption of radical technology RichardRichard FerrersFerrers (PhD(PhD CandCand.).) UQ Business SchoolUQ Business School 22 An Interactive Model of Research DesignAn Interactive Model of Research Design (Maxwell 1996)(Maxwell 1996) (lines indicate most important connections)(lines indicate most important connections) Purposes Conceptual Context Research Questions Methods Validity 33 PurposePurpose 1.Reducing the time gap between1.Reducing the time gap between invention and market acceptanceinvention and market acceptance Eg DVD born 1970Eg DVD born 1970’’s takeoff 1990s takeoff 1990’’ss Eg Dishwasher born 1900 takeoff 1959Eg Dishwasher born 1900 takeoff 1959 Eg Fax born 1843 takeoff 1980Eg Fax born 1843 takeoff 1980’’ss 2.Role of pricing strategies on2.Role of pricing strategies on diffusiondiffusion 3.Understand innovator and3.Understand innovator and consumer attitudes to each otherconsumer attitudes to each other Focus: 3G video phones (Aust.)Focus: 3G video phones (Aust.) 44 Conceptual ContextConceptual Context Ryan and GrossRyan and Gross 19431943 RogersRogers 1962, 1971, 1983, 1995, 20031962, 1971, 1983, 1995, 2003 ‘‘from 49 to 87% is explained by five attributes: relative advantafrom 49 to 87% is explained by five attributes: relative advantage, compatibility,ge, compatibility, complexity,complexity, trialabilitytrialability, and observability, and observability’’ (2003, p.221)(2003, p.221) BassBass 19691969 Influence of media on early adopters and interpersonal relationsInfluence of media on early adopters and interpersonal relations on later adopterson later adopters MooreMoore 19911991 A chasm between early adopters and early majority (1991)A chasm between early adopters and early majority (1991) GolderGolder andand TellisTellis 19971997 1% increase in market penetration1% increase in market penetration --> 24% increased chance of takeoff> 24% increased chance of takeoff 1% decrease in price1% decrease in price --> 4% increased chance of takeoff> 4% increased chance of takeoff AgarwalAgarwal andand BayusBayus 20022002 ‘‘ Demand shifts, due to nonDemand shifts, due to non--price factors, are the key driver of a sales takeoff; moreprice factors, are the key driver of a sales takeoff; more firms in market 50% explains more than price 5%firms in market 50% explains more than price 5%’’ 55 My approachMy approach Social construction of technologySocial construction of technology (HISTORICAL REVIEWS )(HISTORICAL REVIEWS ) •• Videophones 1955Videophones 1955 -- 1980 (1980 (LipartitoLipartito)) •• Electricity 1880Electricity 1880 –– 1930 (Hughes)1930 (Hughes) •• Bicycles 1860Bicycles 1860 –– 1890 (1890 (BijkerBijker)) 66 Method(sMethod(s) / validity) / validity –– grounded theorygrounded theory Iterate to get it right, learn, react,Iterate to get it right, learn, react, respondrespond –– grounded theory, discoursegrounded theory, discourse analysis,analysis, phenomenographyphenomenography?? Study 1Study 1 -- Theory buildingTheory building --> grounded theory> grounded theory •• Maturity, prescriptive, iterative, epistemologyMaturity, prescriptive, iterative, epistemology ValidityValidity –– Fit, understanding, generality, control, 31 canonsFit, understanding, generality, control, 31 canons Glaser & Strauss (1968),Glaser & Strauss (1968), Strauss and CorbinStrauss and Corbin (1990), Corbin and(1990), Corbin and Strauss (1990)Strauss (1990)
  • 2. 2 77 My research questionsMy research questions OLDOLD How to accelerateHow to accelerate diffusion?diffusion? Why should users adopt aWhy should users adopt a radicalradical techologytechology?? Is a high price strategy theIs a high price strategy the most profitable?most profitable? --> Does> Does monopoly pricing delaymonopoly pricing delay diffusion?diffusion? How much effect doesHow much effect does price play?price play? IndivsIndivs vsvs orgs? How differ?orgs? How differ? NEWNEW How to accelerateHow to accelerate diffusion?diffusion? How can users groupHow can users group together to add power totogether to add power to demand their needs aredemand their needs are met? (met? (operationalisableoperationalisable?)?) How does monopolyHow does monopoly pricing affect adopterpricing affect adopter attitudes? Does thisattitudes? Does this attitude delay adoption?attitude delay adoption? How much effect doesHow much effect does price play in attitudeprice play in attitude toward adoption?toward adoption? Since writing Coursework Paper 2 88 So what? ContributionSo what? Contribution IdeologicalIdeological –– overturnoverturn ‘‘supranormal profits forsupranormal profits for innovatorinnovator’’ss’’ assumption / ideologyassumption / ideology PracticalPractical –– change behaviour of Telstra / Mr. Li =change behaviour of Telstra / Mr. Li = HutchisonHutchison WhampoaWhampoa, the monopolists, the monopolists AcademicAcademic –– social construction epistemology /social construction epistemology / methods applied to diffusion researchmethods applied to diffusion research AcademicAcademic –– new theory to explain product/pricingnew theory to explain product/pricing strategy and consumer adoption decisionstrategy and consumer adoption decision