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ascilite2014 
November 23 - 26 2014 
Achieving flexibility? 
The rhetoric and 
reality of the role of 
learning technologies 
in UK higher 
education 
Martin Jenkins 
Coventry University, UK 
Richard Walker 
University of York, UK 
Julie Voce 
Imperial College London, UK
Flexibility 
The drive toward greater flexibility is influenced by: 
– the marketisation of higher education; 
– the emergence of students-as-consumers, exerting 
wishes for new kinds of educational provision; 
– the potential of new digital technologies; and 
– the apparent potential (that new educational 
environments are opening) for widening higher 
education at reduced unit costs. [our emphasis] 
Barnett (2014: 8)
Barnett’s interpretation of flexibility 
 Sector flexibility: 
– enabling flexible entry points for students to higher 
education study programmes 
 Institutional flexibility: 
– having institutional responsiveness to student 
expectations and needs 
 Pedagogical flexibility: 
– having flexibility within teaching and learning 
processes, including allowing academic staff control 
over teaching methods and the latitude to respond to 
different circumstances 
 Learner flexibility: 
– student choice within their learning experience
What does the data say? 
 The Universities and Colleges Information 
Systems Association (UCISA) has surveyed 
UK higher education institutions on the use 
of learning technology tools since 2001 
http://www.ucisa.ac.uk/tel
Institutional flexibility 
 Investment has focused on: 
– E-assessment tools 
– Plagiarism detection 
– VLE/LMS platforms 
– Lecture capture systems 
 Infrastructure development 
 Management & control of learning 
(mainstreaming)
60% 
50% 
40% 
30% 
20% 
10% 
0% 
2003 2005 2008 2010 2012 2014 
A 
Bi 
Bii 
Biii 
C 
Pedagogical flexibility 
Still an emphasis, though slowly reducing, on 
transmissive teaching methods 
Category A – web supplemented 
Category Bi – web dependent, content 
Category Bii – web dependent, communication 
Category Biii – web dependent, content and communication 
Category E – fully online (categories adapted from Bell et al., 2002)
Learner flexibility 
 Student experience 
– Service oriented provision 
– Expectations focused on 
connectivity and access to 
resources (Jisc, 2014) 
– Instant and on-demand access to 
learning (Bone, 2013)
Achieving flexibility? 
 Institutional clarity in use of technology-enhanced 
learning 
– But potential conflicts in flexibility 
 Beware of disempowering academic staff 
– broadening the range of technologies but with 
enterprise-wide goals in mind - not necessarily 
encouraging pedagogic flexibility?
Case study: Coventry 
 Institutional priorities 
– Student experience 
– Digital literacy 
 Investment in TEL 
– E-assessment 
– Plagiarism detection 
 Lack of awareness of TEL 
 Recognised need for pedagogic innovation 
 Disruptive Media Learning Lab
Case study: York 
 Institutional priorities 
- Enhancement of student learning experience 
and delivery of services 
 Investment in TEL 
- Investment in electronic management of 
assessment; lecture capture; BYOD provision 
 Challenges 
– short-term pressures (National Student Survey) 
& quick fixes: assessment and feedback 
– longer-term embedding of e-learning vision 
within curriculum review and academic practice 
(staff development and digital literacies)
Sector challenges 
 Consumerism and the mainstreaming 
of student services through 
learning technologies 
– speed of change / diversity of systems and 
focus of change in TEL development 
 Can this be compatible with pedagogic 
flexibility and the academic freedom to 
experiment and ‘freedom to fail’? 
(Price, 2013)
Questions? 
Richard Walker 
University of York, UK 
Martin Jenkins 
Coventry University, UK 
Julie Voce 
Imperial College London, UK
Barnett, R. (2014). Conditions of flexibility: securing a more 
responsive higher education system, The Higher Education 
Academy: York. 
Bell, M., Bush, D., Nicholson, P, O’Brien, D., & Tran, T. 
(2002). Universities online: A survey of online education and 
services in Australia. Canberra: Department of Education, 
Science and Training. 
Bone, E. (2013). Improving learning experiences: Student 
attitudes towards the use of technology. NUS research 
study sponsored by Desire2Learn. Insights Roadshow, 16 
December 2013. 
Manchester Metropolitan University, United Kingdom. 
References
Jisc (2014). Digital student project: 
http://www.jisc.ac.uk/research/projects/digital-student 
Price, D. (2013). Open: how we'll work, live and learn in the 
future. Crux Publishing 
References

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Achieving Flexibility in UK Higher Education

  • 1. ascilite2014 November 23 - 26 2014 Achieving flexibility? The rhetoric and reality of the role of learning technologies in UK higher education Martin Jenkins Coventry University, UK Richard Walker University of York, UK Julie Voce Imperial College London, UK
  • 2. Flexibility The drive toward greater flexibility is influenced by: – the marketisation of higher education; – the emergence of students-as-consumers, exerting wishes for new kinds of educational provision; – the potential of new digital technologies; and – the apparent potential (that new educational environments are opening) for widening higher education at reduced unit costs. [our emphasis] Barnett (2014: 8)
  • 3. Barnett’s interpretation of flexibility  Sector flexibility: – enabling flexible entry points for students to higher education study programmes  Institutional flexibility: – having institutional responsiveness to student expectations and needs  Pedagogical flexibility: – having flexibility within teaching and learning processes, including allowing academic staff control over teaching methods and the latitude to respond to different circumstances  Learner flexibility: – student choice within their learning experience
  • 4. What does the data say?  The Universities and Colleges Information Systems Association (UCISA) has surveyed UK higher education institutions on the use of learning technology tools since 2001 http://www.ucisa.ac.uk/tel
  • 5. Institutional flexibility  Investment has focused on: – E-assessment tools – Plagiarism detection – VLE/LMS platforms – Lecture capture systems  Infrastructure development  Management & control of learning (mainstreaming)
  • 6. 60% 50% 40% 30% 20% 10% 0% 2003 2005 2008 2010 2012 2014 A Bi Bii Biii C Pedagogical flexibility Still an emphasis, though slowly reducing, on transmissive teaching methods Category A – web supplemented Category Bi – web dependent, content Category Bii – web dependent, communication Category Biii – web dependent, content and communication Category E – fully online (categories adapted from Bell et al., 2002)
  • 7. Learner flexibility  Student experience – Service oriented provision – Expectations focused on connectivity and access to resources (Jisc, 2014) – Instant and on-demand access to learning (Bone, 2013)
  • 8. Achieving flexibility?  Institutional clarity in use of technology-enhanced learning – But potential conflicts in flexibility  Beware of disempowering academic staff – broadening the range of technologies but with enterprise-wide goals in mind - not necessarily encouraging pedagogic flexibility?
  • 9. Case study: Coventry  Institutional priorities – Student experience – Digital literacy  Investment in TEL – E-assessment – Plagiarism detection  Lack of awareness of TEL  Recognised need for pedagogic innovation  Disruptive Media Learning Lab
  • 10. Case study: York  Institutional priorities - Enhancement of student learning experience and delivery of services  Investment in TEL - Investment in electronic management of assessment; lecture capture; BYOD provision  Challenges – short-term pressures (National Student Survey) & quick fixes: assessment and feedback – longer-term embedding of e-learning vision within curriculum review and academic practice (staff development and digital literacies)
  • 11. Sector challenges  Consumerism and the mainstreaming of student services through learning technologies – speed of change / diversity of systems and focus of change in TEL development  Can this be compatible with pedagogic flexibility and the academic freedom to experiment and ‘freedom to fail’? (Price, 2013)
  • 12. Questions? Richard Walker University of York, UK Martin Jenkins Coventry University, UK Julie Voce Imperial College London, UK
  • 13. Barnett, R. (2014). Conditions of flexibility: securing a more responsive higher education system, The Higher Education Academy: York. Bell, M., Bush, D., Nicholson, P, O’Brien, D., & Tran, T. (2002). Universities online: A survey of online education and services in Australia. Canberra: Department of Education, Science and Training. Bone, E. (2013). Improving learning experiences: Student attitudes towards the use of technology. NUS research study sponsored by Desire2Learn. Insights Roadshow, 16 December 2013. Manchester Metropolitan University, United Kingdom. References
  • 14. Jisc (2014). Digital student project: http://www.jisc.ac.uk/research/projects/digital-student Price, D. (2013). Open: how we'll work, live and learn in the future. Crux Publishing References