1. RICHARD H. SNYDER, PMP
8145 Riverbirch Drive Mobile: 404-433-1122
Roswell, Georgia 30076 E-mail: Richard.snyder@emc.com Phone: 678 585-0495
rhsnyder@mac.com
SUMMARY OF EXPERIENCE:
 Project Management Institute certified Project Management Professional (PMI-PMP), June 2000 - Active
 Over 20 years experience working with and managing, Data Storage and Data Management infrastructure, implementation
and software/hardware/services projects in the financial, manufacturing, utility and state/federal government sectors.
 Program Manager responsible for environments supporting up to 5000 users in a support services environment, providing
a direct customer interface for support staffand budget management through a team of direct reports.
 Lease and Asset Managerresponsible for procurement management, asset tracking, maintenance agreements and lease
negotiations of IT equipment and software.
 Project Engineering Team Manager to address the full life cycle of large-scale infrastructure, systemupgrade/application
rollout and storage systemlayout project and implementation projects.
EMC CORPORATION 2002 - PRESENT
Senior Project Manager/Program Delivery Manager 09/2002 – Present
 Work directly with the Sales Organization to develop scope and pricing for tiered data storage implementation scenarios,
Program Manage the delivery of data storage and cloud services,plan data migration activities and develop data center
designs and relocation event schedules for the financial, medical and transportation industries.
 Manage the financial responsibility and delivery schedules ofbudgets/revenue,cost analysis,third party vendors,and core
personnelto deliver storage service, hardware and software on projects ranging in size from $50,000 to $5 million with
recent quarterly financial responsibilities (goaled against)$4.5 million per qtr of services.
 Manage the design, development and implementation of large scale data storage platforms, Storage Area Networks (SAN)
Network Attached Storage (NAS) appliances/devices to support data management activities between customer host based
infrastructures and storage.
GETRONICS, INC. 1995 – 2002
International IT SystemIntegration and Outsourcing Organization
Program Manager 09/2000 – 08/2002
 Provided customer relationship management, day-to-day operations support with a team of direct repots of up to 25 on-site
personnel, contract and project management to include budget management against P&L statements,management of
service delivery activities, scope definition and resource requirements to reduce risk (financial) impacts in project delivery.
 Managing on-site support of contract defined service delivery for desktop,network and telephony services through support
staff, field integration engineers and help desksupport to consistently realize up to a 35% gross annualmargin against
contracted budgets.
 Providing management for proposal development and contract change orders in response to new work/add-on work
opportunities of existing contract agreements through scope definition, delivery schedules and identifying resource
requirements for project requests,Efforts resulted inconsistently increasing baseline support levels by 10% annually.
 Continuously improving quality of service delivery by developing standardized process and procedures and reporting for
internal customer charge back tracking resulting in cost reductions of departmental miscellaneous liabilities.
 Successfully delivered Program Management support for the contract closure activities of the Dayton Power and Light
Account recovering all outstanding balance of revenue, project definition and transition support to the State of Illinois for
the SACWIS (dead-beat dad) Application Data Center design and, build out,and Disaster Recovery warn site design,
transition support to the newly awarded Morgan Stanley account,Tokyo Japan.
Lease and AssetManager 11/1999–09/2000
 Implemented project management techniques to resolve asset database discrepancies on the LTV Steel account to reduce
excess monthly financial liability due to asset tracking inconsistencies.
 Successfully developed inventory standards of IT desktop, software and telephony equipment to include equipment
procurement practices, software and hardware tracking and reporting procedures, maintenance of lease agreements,
negotiation of lease renewals and final disposalof obsolete and out-dated assets.
 Identified, developed,documented and established standard operating process and procedures to maintain the asset
database and standardize daily workflow of 9 direct report financial analysts.
 Managed the maintenance and continued credibility of the MS Access/NETMAN IT asset database ofover 40,000 records,
the oversight and management of lease contract negotiation for IT equipment and the re-negotiation of existing lease
agreements of IT equipment.

2. RICHARD H. SNYDER, PMP Page Two
Project Manager 01/1995–11/1999
 Managed LTV Steel IT projects at the LAN/WAN level through a switch ATM/routed network over frame relay, voice
and video infrastructure, e-commerce portal development and satellite communications.
 Successfully developed and delivered cost models, taskdescriptions,project proposals,project plans and schedules,
budgets analysis,contract negotiations/administration/coordination and management of third party vendors for Business
Process Reengineering activities.
 Managed a team of 7 project engineers who performed needs clarification, requirement definition, scope develop ment,
project plan development, proposal development and project plan execution to completion.
 Designed and managed the installation of a 5000 usernetwork in line with the State of Illinois requirements for the
SACWIS contract specification to include site build-out, desktop deployment network design and deployment inline with
contract delivery requirements.
 Managed delivery of the Army’s Sustaining Base Information Systems contract mechanism by developing onsite
installation processes and procedures to manage 11 installation specialists and third party vendors during installation
activities to meet contract deliverables.
 Managed all phases ofinstallation and post installation activities to include on-site site readiness reviews, network and
network equipment installation, acceptance-testing,delivery of plant in place drawings, inventory updates/modifications to
the Army’s inventory management system,post installation resolution of onsite costing (up-scope negotiations)and final
project closeout of the contract.
CTA, INC. 1990 - 1995
Systems engineering and systemdesign firm providing services to federally funded contracts.
Senior Systems Engineer 03/1994 – 01/1995
 Assigned to the Integration Support Contract (IS/C), provided support to the systemtransition of the Criminal Justice
Information Services (CJIS) Division of the Federal Bureau of Investigation (FBI).
 Identified, developed,and implemented a client/server based data management systemriding on a NOVELL LAN
platform for tracking personnelrelocation issues,requirements, schedules,and actions.
 Provided technical systems design and support for the conversion of the fingerprint image database to a new image
identification and pattern matching system.
System Analyst 08/1990 – 03/1994
 Assigned to the Proto-Planetary Nebula (PPN) Snapshot taskproviding hardware, software and network configuration
support for a Sun UNIX based data reduction and image analysis/reconstruction systemresiding on a SUN SPARC work
station.
 Responsible for digital image reduction/de-convolution and analysis of over four hundred (400) Hubble Space Telescope
(HST) provided images to include the development and maintenance of the databas e to track the status and delivery of
image data and the steps performed with each image during the reduction and de-convolution process.
 Assigned to the Test and Verification (TAV) Task at Goddard Space Flight Center (GSFC) providing software upgrade
support for Hubble Space telescope command load generation systemdeveloping and implementing test plans and
procedures for systemrequirement testing and the identification of Discrepancy Reports (DR’s) and Configuration Change
Requests from the test results.
EDUCATION
CALIFORNIA STATE UNIVERSITY
Bachelors of Science, Physics
CERTIFICATIONS
Project Management Professional (PMP), May 2000
ITIL Certification, June 2004
EMC Proven Professional, September 2006
INFORMATION TECHNOLOGY KNOWLEDGE AND PROJECT MANAGEMENT EXPERIENCE
Hardware: EMC Symmetrix/DMX/VMAX, Clariion/VNX, Centera, EDL/CDL, Isilon, Data Domain/Avamar
storage
Network Components: Brocade/Cisco SAN equipment, Cisco/Foundery LAN/WAN devices (switches, ATM, routers),
Cisco Switches and Routers
Software/Operating
Systems:
ProSphere, EMC Navishere Manager, VM Ware, Networker, AIX 3.2.1, VMS, MS DOS, MS
Windows and Windows Server, Apple, MS SQL Server, Crystal Reports, Oracle and SAP, Vantive,
Remedy Service Management Suite, Peregrine Service Center, Oracle CRM, SAP
Program Management
Tools:
Microsoft Office (Word, Excel, Power Point), MS Project, Visio Professional, Oracle Work Flow
Management, SAP.
Security Clearance: FBI Special Access/Top Secret full Background, April 1993 – January 1995 (Inactive)
NASA Secret June 1989 – April 1994 (Inactive)