Risa Brooks is a certified professional medical coder and biller with knowledge of medical terminology, ICD-10 coding, and third party payers. She has a certificate in medical coding and billing from Middlesex Community College as well as degrees from SUNY Albany including a Master's in Developmental Reading. She was previously the owner and director of a large family childcare center and holds several childcare certifications from Massachusetts.

1. RISA P. BROOKS
4 Oakwood Road, 508-254-4237, risa@risabrooks.com
QUALIFICATIONS SUMMARY
Certified Professional Medical Coder and Biller, with a knowledge of Medical Terminology. Knowledgeable in
ICD-10 AND Third Party Payers. Certified Billing and Coding Specialist by the National Healthcareer
Association. Scheduled to take Certified Professional Coder exam, through the American Association of
Professional Coders.
EDUCATION
 Middlesex Community College, Certificate in Medical Coding and Billing and Medical Terminology.
 Middlesex Community College, Completed Coursework in Early Childhood and Administration (leading
to Massachusetts Certifications).
 State University of New York at Albany, Master of Science Degree in Developmental Reading.
 State University of New York at Albany, Bachelor of Arts Degree in English, French and Education,
graduated Cum Laude.
ADDITIONAL CERTIFICATIONS
 Large Family Childcare Provider Certification from the Massachusetts Department of Early Education
and Care
 Director II Certification from the Massachusetts Department of Early Education and Care, covering all
Childcare Centers in the Commonwealth
 New York State and Massachusetts Teaching Certifications in Secondary English, French, Elementary
and Developmental Reading.
PROFESSIONAL SKILLS
 Experienced with Apple and Microsoft Operating Systems.
 Experienced with Microsoft Office.
 Excellent Communication and Time Management Skills.
 Adept at Multitasking.
 Superb Customer Service Skills.
 Ability to deal with challenges in a patient and strategic manner.
Reliable, Punctual.

2. RISA P. BROOKS Page 2
risa@risabrooks.com
 Integrity of utmost importance.
 Excellent telephone and interpersonal demeanor.
 Ability to exercise sound judgment and maintain a calm manner in stressful conditions.
 Proficient in ICD-10 Coding.
 Knowledgeable in Billing Formats for Third Party Payers.
PROFESSIONAL ACCOMPLISHMENTS
Large Family Childcare Owner/Director/Provider
 Collaborated in the development of the business plan.
 Collaborated in the design of the childcare facility and supervised it’s construction.
 Selected and ordered all capital equipment and supplies.
 Designed, documented, implemented and supervised the curriculum.
 Determined and supervised all aspects of childcare.
 Recruited, interviewed, hired, trained, managed, and in one case, fired employees. (There were twelve
employees over the life of the business. At any given time, there were two full-time caregivers (other
than myself) as well as part time staff.
 Assisted foreign-born employees with emigration, immigration, legal, personal business and cultural
issues.
 Developed a childcare contract and tailored it to individual clients.
 Developed and administered the benefits program including selection of insurance plans/providers
and the resolution of employee insurance issue
PROFESSIONAL SKILLS
Member of AAPC, the American Association of Professional Coders