Rita Clay Estrada has over 20 years of experience as an independent catastrophe insurance adjuster, working for multiple insurance companies throughout the country. She has qualifications to adjust claims for home, condo, auto, flood and other damages. Some of her experience includes working on disasters like hurricanes, earthquakes, fires and floods; determining damages and losses; and reviewing estimates and negotiating settlements. She has licenses in multiple states and training in environmental disasters and flood adjustment.

1. Rita Clay (Estrada)
P.O. Box 73686
Houston, TX 77273
(713) 398-4069
rcestrada1@juno.com
SUMMARY OBJECTIVE
Seeking employment with a company who needs skills of over 20 years of highly trained
customer service and disciplined in the estimating field, behind desk, in person and/or
via phone. Consistently qualified for several insurance companies for homeowner
damages & investigation. Flood Certified over 18 years
1994 – 2015 EXPERIENCE
Independent Catastrophe Insurance Adjuster for home/condo/auto adjuster beginning
with Northridge earthquake in CA. working for five independent catastrophe insurance
companies throughout the country. Qualifications for five major Insurance companies.
lot Catastrophe, RJMW, FEMA, CTEC, Global
Risk Solutions, etc.
prove or disprove claims as a home/condo/auto Catastrophe Insurance Adjuster.
Reviewed and confirmed damages/claims, proposed and negotiated settlements, closed
files.
Also schooled in Environmental Disasters (oil spills, chemical fires etc.)
Home/auto/health.
Determined damages and/or losses for:
– flooding
Worked FEMA Direct TWICE for Oklahoma Tornados
History:
1994 - 1997 Northridge Earthquake. Began by working with 2 professional adjusters for
one year, then received my own Property Adjusting License in the state of Texas, and
returned to complete second + plus year in California.
Pilot Catastrophe Services: Independent Cat Adjuster for 20 years. Worked both inside
and outside as adjuster: home/condo. Worked earthquake, fire, contents, flood, Backup
of Sewer & Drain and mold. Over 40 plus different assignments in twenty years: From
Hurricane Floyd to Present.
Global Risk Solutions: 2005 to 2008: Two years, New Orleans, LA , Murphy Oil Spill,
Chalmette, LA. Hurricane Katrina. Murphy Oil Settlement adjuster.
First year: Settlement for home/property/business.

2. Page 2 Rita Clay Estrada Resume
Second year: Ran front desk, insured claimant’s claim documents were completed and
in order. Helped attorneys fill out their clients paperwork for notary etc. re: class action
lawsuits. Handled any/all problems and complaints.
Supervisors: Bruce Edmond 770-504-8150 & Kenneth McKinney 941-504-8150
2012 10 months: Reed, Jones, McRorie & Williams (RJMW) 2200 Executive St,
Charlotte, NC 28208: (Desk adjuster for State Auto). Reviewed estimates, established
agreements between original outside adjuster/contractor/homeowner. Determined
estimate changes. Assigned and authorized payments for field adjusters, contractors
Policy Holders. Maintained all phases of desk work and customer service by phone, fax
and internet through 51 storms in 17 states.
OTHER HISTORY
Type of Award or Degree: High School, Frankfurt American High School, Frankfurt,
Germany.
North Houston Jr. College – mixed courses
University of GA for Environmental Disasters
Honored by inception of “The Rita Award” as award namesake. The award is for best
romance fiction. Given at International Conference held once a year to writers of the
best books and manuscripts from the year before. Also won: The Walden Book Award,
The Bookseller’s Best Award, The Bookseller’s Award, The B. Dalton Award for best
book of its kind and won the Barnes & Noble Book Award for best sales of the year.
LICENSES, TRAINING & AWARDS
Insurance Claims Adjuster Licensed: Texas, Florida, North Carolina, Connecticut, Rhode
Island, Louisiana, Indiana
Can qualify for other states when/if necessary
University of Georgia for “ALL Types” Environmental Disasters
Flood Qualified
National Association of Catastrophe Insurance Adjusters (NACA), Served on Education-
Convention Board 2012
Speaker for Various groups, Publishers and Chapters across the country and Europe.
LinkedIn: Rita Clay Estrada also has recommendations from previous Supervisors
other than those listed below on LinkedIn page.
Kenneth McKinney…………………….941-504-8150
Steve M. Goodwin……………..………817-366-9277
Bruce Edmonds……………….………..770-687-2652