1. Assessor Name –
Miss. Shivangi
Varma
Presented By –
Ritu Srivastava
Batch – C1
Session – 2012-
2013

2.  Acknowledgement
 PERSONAL QUALITIES REQUIRED FOR WORKING IN THE AVIATION AND THE HOSPITALITY INDUSTRY
Good Communication Skills
Graceful
High Sense of Grooming
Tactful to manage even a difficult customer OR diplomatic
Patience
Correct Body Posture
 SKIN CARE
 TYPES OF SKIN
NORMAL SKIN
DRY SKIN
OILY SKIN
COMBINATION SKIN
SENSITIVE SKIN
 Personal grooming treatment
 HAIR CARE
 My Hair Type
 Art of self presentation
 Different Types Of Exercises Which Keep us Fit…
 Exercises which I do…
 How to Gain Weight
 How to Losses Weight
 My Weight according to my height…
 My Dite Plan…
 Why o you think that its is important to look proffsional in an interview…
 Body Language
 Bibliography
 Thank You…

3. With due respect I RITU SRIVASTAVA student of
Frankfinn have been able to complete this
project by the guidelines of my trainer Miss.
Shivangi Varma.This project has been nicely
came out nicely by the best wishes of my friends,
parents and of course my trainer. All my friends
helped me in by various types.
At the last but not least I want to thanks all
those people who helped me in making this
project nice.

4. Good Communication Skills
Graceful
High Sense of Grooming
Tactful to manage even a
difficult customer OR diplomatic
Patience
Correct Body Posture

5. Having effective communication skills is imperative for your success.
Positive communication will certainly increase the opportunities you
find in your career and business. Having good communication skills
will enable you to get ahead in certain areas where others who are
less assertive may not succeed.
A few things to keep your eyes on while practicing the fine art of
communication are:
 Body Language
 Speech and Attentiveness
 Speech and Attentiveness
 Communication Consistency
 Patience
 Practicing Effective Communication Skills

6.  Tolerant and even-tempered perseverance
 The capacity for calmly enduring pain, trying
situations, etc.
 Obsolete permission; sufferance
Had the patience of a man who worked a step at a time
through month-long laboratory experiments —
Elizabeth

7. Perfer not to say whatever it's true.Or not to hurt the one who
ask the question too much. Or...don't want to talk...
 Of, pertaining to, or engaged in diplomacy: diplomatic
officials.
 Skilled in dealing with sensitive matters or people; tactful
 Of or pertaining to diplomatics
Diplomatic
Diplomatic' has two senses or meanings:
 Using or marked by tact in dealing with sensitive matters
or people
 relating to or characteristic of diplomacy
A tactful yet respectful person.

8. Correct body posture minimizes pain
and makes daily activities more
efficient. Long hours at the computer,
muscular imbalances, injuries and even
a bad mattress all contribute to bad
posture. Correct body posture keeps kinks
out of the body's kinetic chain.

9. Always have a grace……….

10. PERSONAL GOOMING
TREATMENTS, PRODUCTS,
TECHNIQUES TO
IMPROVE AND MAINTAIN
TH CONDITION OF SKIN
AND HAIR

11.  Face Wash
 Soap
 Cleansing Milk
 Moisturizers
 Face Mask
 Facial Scrub
 Eye Cream
 Night Cream

12.  Cleansing, Tonning, and Moisturising are very
important for face skin to keep soft, healthy and it
also help skin to breath properly…
 Apply these on face twice a day…
 In the morning and in the night when you are
about to sleep…

13. There are 5 types of Skin :
 NORMAL SKIN
 DRY SKIN
 OILY SKIN
 COMBINATION SKIN
 SENSITIVE SKIN

14. If you skin belongs to a
normal type, the tissue
will not reveal any traces
of oil. Your skin should
feel vibrant, elastic, and
supple.Normal skin is the
least problematic type.
It looks clean and smooth
and has a good circulation
and healthy complexion.
Even with a minimum
care, it will look good
well into your advanced
age.

15. If your skin is dry, the paper
will be clean, too, but your
face skin will feel flaky, dry,
and tight after you have
wiped it.
Dry skin can easily develop
a sallow tone, wrinkles, and
fine pores, and it is very
prone to aging and irritating.
It might still look great on a
young person, but, to keep it
healthy, you should apply
thorough care and use
regular skin or beauty
treatment with natural
masks and moisturizers.

16. If you have oily skin, the paper
will have spots of facial oil on
it, corresponding to the areas of
your cheeks, nose, and
forehead.Oily skin is
problematic – it usually looks
greasy, thick, coarse, and shiny,
has enlarged pores, and tends
to break into acne.
A good thing, though, is that
oily skin is not prone much to
aging and wrinkling. Careful
cleaning, minimizing of
carbohydrate consumption, and
avoiding rich creams can be
helpful in improving the quality
of oily skin.

17. If you skin is combination, like
that of most women, the tissue
will have traces of oil coming
from your nose and forehead,
but will be clean in the areas
that touched your cheeks.
Combination skin has patches
of both dry and oily skin, and it
requires different types of care
in relation to particular facial
areas.
Dry zones, which are usually
located on the cheeks and
around the eyes, should be
treated with rich creams and
moisturizers, while oily areas,
usually on the forehead and
nose, will benefit from frequent
and thorough cleaning.

18. Sensitive skin is usually
very dry, tends to feel
tight, and becomes
inflamed and irritated
easily. Typically, sensitive
skin develops reddish and
scaly areas, can be itchy
and tingly, and is prone to
breaking into spots. It is
the most problematic and
fragile type of skin, which
needs a very special type
of care. To get the right
body products for this skin
type too requires great
research.

19. My Skin Type is
COMBINATION SKIN
 I apply cleansing
milk, tonner and
moisturizers
regularly twice a
day.
 On my dry zone, I
apply rich creams
and moisturizers.
 While on oily area,
I do frequent and
cleaning.

20. PRODUCTS………….

21.  First, I wash fash with cold water in the morning.
 Then I brush my teeth & I take bath.
 After bath I apply Vasiline Body Lotion.
 Before coming to Frankfinn I use amway sunscree.
 After reaching Frankfinn I use Amway Face Wash to clean
my face.
 I use Oriflame Foundation for base.
 Then I use Amway Losse Powder.
 I use Oriflame eye shadow and blush-on.
 Iuse Amway lipstick .
 I use Amway eye liner, kajal and mascara.
 I use Hair Gel to Set my hair.
 After Make – up I use Translucent Powder of Amway for
final touch up.
 After returning home I use Make – up Remover and wash
my face with cold water and face wash.
 Then I rub my face with Tonner to prevent tanning.

22. I use Body Lotation to my body which helps my
skin breath while I am sleeping.
Once in a week, I apply skin and hair Pack and
bleech once in a month…

23. Now a days, when our lifestyle is so hectic we are unable to
follow a balance dite. This Balancing dite harms our
health but also hair. The common problem we face
taking in respect to our hair are :
PROBLEM PREVENTION
Dandruff Apply Lemon
Hair Fall Apply Almond Oil
Itching Medicer or
Shampoo
Dryness Oil or Curd
Exxecive Oil Lemon

24. My Hair Type :
DNDRUFF
What I do for my
hair-
 I shampoo my
hair.
 I appyl serum.
 I apply lemon.
 I apply heena
twice in a month
for 1- 2 hours.
 I apply Almond
oil on my hair.

25. Fitness Exercises
There are various Physical Fitness Exercises that you can
choose from. You can try Resistance Training to help create a
lean and toned body, Aerobic Exercises to elevate your heart
rate over a sustainable period of time, and Stretching to
extend your limbs and muscles to their full extent. This
section provides you every thing you need to know about the
different Fitness Exercises. Learn about them here
thoroughly, including body weight exercises.

26. Neck & Shoulder Stretches
It's important to maintain good flexibility on your neck and
muscles since these are where most people accumulate
tension. This section contains instructions on how to stretch
your neck and shoulder muscles properly to avoid
accumulation of tension.
Chest & Arm Stretches
The chest, like the neck, is also a common area for tension
build-up. Instructions on how to do the Basic Chest and Arm
Stretches that can help prevent muscle tension in the chest
and upper back can be found in this section.

27. Back Stretches
The back takes in tension more than any other part of the
body. It is necessary to stretch the back properly after
exercise. This section contains instructions on how to do
the basic back stretches. Read here for more information.
Leg Stretches
Another part of your body that you need to stretch is your
legs. Instructions on how to do the basic leg stretches which
target the major leg muscles like the hip flexor (often the
most neglected leg muscle) can be found in this section.

28. Stretching Sequences
This section will provide you with the suggested sequential
stretches to have a good and relaxing stretch. When your
body becomes accustomed to a particular stretch, you can
increase the duration time of each exercise to lengthen a
particular stretch.

29.  Brisk Walking
 Yoga
 Neck & Shoulder Stretches
 Chest & Arm Stretches
 Back Stretches
 Leg Stretches

30. The key to healthy weight gin is to eat grain less
but healthy food. A high fat dite, junk food,
insaturated fat is not recommended.
The average calorie requirement is approx.1900
calories per day. This means the optimum
amount to help most underweight people gain
weight is about 2400 calories.

31. About 350 calories equal to 1 pound of
weight want to loss weight will need to
create calories shortage.
You can, but do this by reducing your
calories intake and increasing your
calorie expenditure.

32.  My Height is 145 cms.
 My Weight is 37 kg.
 According to height, 42-45 kg.
weight is required…
 I am underweight about 5-6 kg.
 For gaining weight I follow the dite
plan which was given by my
trainer…

33. DAY BREAKFAST MID-DAY LUNCH EVENING DINNER
SNACKS SNACKS
SUNDAY 1Cup of porridge, Thick slice 2Chappati, 1 1 cup coffee, Veg Biriyani, toffo
2 table spoon of Whole Wheat bowl of rice, 1 biscuits or paneer kari, 2
chopped nuts, Toast with 1 Bowl of curd, 1 chappaties, salad,
dry fruits, 1 tea spoon of bowl of Dal, 1 Dezzerts, 1 glass
banana, ½ low at bowl kari, salad,
peanut butter of frozen milk
milk, ½ glass seasonal
orange juice vegetables
MONDAY
” ” ” ” ”
TUESDAY
” ” ” ” ”
WEDNESDAY
” ” ” ” ”
THURSDAY
” ” ” ” ”
FRIDAY
” ” ” ” ”
SATURDAY Maggi,
” ” ” passta,
burgger ”

34. If you are hoping to be hired to do
something professional, you should
look like the people that do that job.
Having hired many individuals, I
need someone that not only has the
proper skill set, but represents my
organization in the proper manner.

35. Every Interviwe has its hintrland, which means the
interviwe questions cover a certain area and no
more… A job for an accountant, a clerk, salesman,
manger and so on…have their area of actions
and effect and a person to face the interviwe has
to make himself uptodate in that respect.
Common and general knowledge however
concerns everybody & one should be aware of &
acquainteal with the main political , economic &
other headlines, one thing is to be remembered
that never try to dominate or undervalue your
interviewer. Never try to fool them. Some of them
may look old, soggy, & limpid but they are
bitterns in their fields,. The objective should be to
strike a balance. One should neither be over
smart nor over shy or over polite the candate has
to give the impression & that he is ready for
works action & that he is serious & sincere .

36.  CONFIDENCE
 POSTUER
 WALKING
 RE- ASSURANCE
 CO- OPERATION
 FRUSTATION
 SELF- CONTROL
 NERVOUSNESS
 GRIPPING HAND, ARMS, & WRIST
 FOLDED AM GESTURES

37. WWW.GOOGLE.COM
WWW.FRANKFINN.COM
www.yahoo.com
www.bodycare999.com