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The World after Advertising Rob Gonda, Global Lead of Creative Technology & Innovation
Innovation
Innovation follows understanding
Our business seems simple
We connect companies to customers
And, we connect customers to companies
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 music
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 music
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bytes kilobytes Amount megabytes gigabytes terabytes petabytes exabytes zettabytes vottabytes Function Understanding the past Optimizing the present Predicting the future
Let’s explore the Relationship between People & Technology
It’s not about the evolution of technology, but actually how it changes us.
ONLY 4 OUT OF 100 AMERICANS UNDER THE AGE OF 50 CAN REMEMBER THE NAME OF SOMEONE AT THEIR BANK Where is the love?
Isolation made easy TECHNOLOGY Connection made easy Internet map, opte.org
80%ofCEO’sbelievetheir brandprovidesasuperior customerexperience 8%oftheircustomersagree Source:  invitro
+ Marketing Technology Social media monitoring Digital asset management Competitive intelligence Business intelligence Campaign management Web analytics Marketing dashboards CRM SEO analysis / auditing Email marketing Augmented reality Landing pages User communities Interactive ads Social features Web site Location Linked data RFID Digital products Search ads Internet of things Mobile marketing Behavioral targeting User-generated content

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The World After Advertising

Notes de l'éditeur

  1. Welcome to the new reality
  2. Today we will take a glimpse at the world after advertising and the digital landscape in the next 5 to 10 years.My name is Rob Gonda, and I run creative technology & innovation for SapientNitro, a global customer experience company that focuses on the interception of marketing and technology
  3. Customers live in the physical and digital world and embrace full duality. Think Avatar, paraplegic in the real world, near demigod in the digital world.
  4. They don't distinguish digital from physical anymore, it's all one connected world
  5. And they are not loyal to any brand anymore, loyalty is an effect not an objective. Loyalty is achieved thru great experiences ... Apple doesn't have a loyalty card, but everyone loves Apple.
  6. Every brand wants to be Apple, and they think they can, but there's a lot of work to be apple ... From packaging, design, message, stores, all reflecting their core beliefs ...