SlideShare une entreprise Scribd logo
1  sur  24
Efficient Contract Review
for Effective Compliance
Breakout Session #: C14
Presented by: Robert E. Jones, CFCM, CCCM
Date: July 22, 2013
Time: 4:00 PM – 5:15 PM
Agenda
1. Goals
2. Efficient Process
3. Documentation
4. Compliance
3
Why is contract review important?
• What can go wrong in a contract?
• Can you identify that up front?
• How do some of you review contracts
today?
4
1.0 Goals of Contract Review
1. Confirmation
2. Expectations
3. Risk Analysis
5
1.1 Confirmation
• Did the customer order what they said they
were going to order?
• Correct quantity and pricing?
• Same T&C as pre-negotiated?
6
1.2 Expectations
• What are the T&C, Spec, and SOW
requirements?
• Can we meet the delivery deadlines?
7
1.3 Risk Analysis
• What kind of risk is involved?
– Technology
– Schedule
– Financial/T&C
• How can we mitigate the risk?
8
Risk Assessment Tool
9
2.0 Keys to an Efficient Process
1. Identify subject matter experts (SME)
(department managers?)
2. Define a system for tracking documents,
revisions, reviews, and approvals (Document
management, SharePoint, ERP)
3. Regular meetings and follow-up (weekly
huddle)
10
2.1 Subject Matter Experts (SME)
• T&C - payment terms, warranty, insurance,
termination, liquidated damages, etc.
• Quality - quality requirements or
certifications
• Spec - can we build the product and meet
the spec?
• Exports - product jurisdiction, classification,
and licensing requirements
11
2.1Subject Matter Experts (SME)
• Materials - do we have the supplies and
can we get them in time?
• Software - do we have updated test
software?
• Planning - is there capacity to build the
product?
• Program Management - are there any
SOW issues?
12
3.0 Documents for EVERY file
1. Signed Contract or Purchase Order
– Including a record of negotiations, with
references to other documents
1. Terms & Conditions
– including any Quality clauses
1. Non-Disclosure Agreement (NDA/PIA)
2. Specification and/or Drawing
– what is being built, designed, or serviced
13
3.0 Documents for EVERY file
5. Statement of Work
– how and where the work is to be performed
5. Export Review
– including restricted party screening and product
or service jurisdiction and classification
5. Quote Package
– including original RFP/Q and Basis of Estimate
14
4.0 Effective Compliance
There are two aspects of compliance:
1. Compliance to the review process and your
internal procedures
2. Compliance to the contract
15
4.1 Compliance to the Process
1. Implement a review process
– defined process, released procedure
1. Define a document management system
2. Reporting and Metrics for TAT(turn around
time)
3. Training
4. Internal audit
– could be part of QMS/AS internal audit
16
4.1.1 Review Process
• Hold a Kaizen event
• Have a defined process and written
procedure
17
4.1.2 Document Management
• Seven documents for every file
• Defined naming and filing system
• Document retention requirements
18
4.1.3 Reporting & Metrics
• Define metrics
• Provide reports and feedback
19
4.1.4 Training
• Provide training as a result of Kaizen and
updated process
• Train new employees
• Refresher training for those not actively
involved in the process
20
4.1.5 Internal Audit
• Incorporate into your QMS/AS audit
• Have a sister company audit
• Have another department audit
21
4.2 Compliance to the Contract
• Whole separate set of issues
22
Review & Connect
3 keys to implementing an efficient contract review
process:
1.Identify subject matter experts (SME).
2.Document management
– 7 Documents for EVERY File
1.Follow-up
– 5 Steps for Effective Compliance
23
Questions
Robert E. Jones
CFCM, CCCM
Contracts Manager, Pole/Zero Corporation
rjones@leftbrainpro.com
(513) 728-1163
www.linkedin.com/in/rjones330
www.leftbrainpro.com
24

Contenu connexe

Tendances

Presentation 3 - Audit Program & Procedure
Presentation 3 - Audit Program & ProcedurePresentation 3 - Audit Program & Procedure
Presentation 3 - Audit Program & Procedure
Marzanur Rahman
 
Ch06 modern auditing boynton
Ch06 modern auditing boyntonCh06 modern auditing boynton
Ch06 modern auditing boynton
Ardita Wulandari
 
Peak Review Metrics
Peak Review MetricsPeak Review Metrics
Peak Review Metrics
maxxweiser
 

Tendances (18)

Audit programme
Audit programmeAudit programme
Audit programme
 
Auditing 4
Auditing 4Auditing 4
Auditing 4
 
12. audit completion
12. audit completion12. audit completion
12. audit completion
 
Presentation 3 - Audit Program & Procedure
Presentation 3 - Audit Program & ProcedurePresentation 3 - Audit Program & Procedure
Presentation 3 - Audit Program & Procedure
 
Technical Audit
Technical  AuditTechnical  Audit
Technical Audit
 
Becoming a Process Minding Organization - a Solution Overview
Becoming a Process Minding Organization  - a Solution OverviewBecoming a Process Minding Organization  - a Solution Overview
Becoming a Process Minding Organization - a Solution Overview
 
Mary van meter, cpa 2018
Mary van meter, cpa 2018Mary van meter, cpa 2018
Mary van meter, cpa 2018
 
Auditing Accounting Estimates & Using the Work of Specialists
Auditing Accounting Estimates & Using the Work of SpecialistsAuditing Accounting Estimates & Using the Work of Specialists
Auditing Accounting Estimates & Using the Work of Specialists
 
Chap1 2007 Cisa Review Course
Chap1 2007 Cisa Review CourseChap1 2007 Cisa Review Course
Chap1 2007 Cisa Review Course
 
Audit preparation
Audit preparation  Audit preparation
Audit preparation
 
Definition of audit programme
Definition of audit programmeDefinition of audit programme
Definition of audit programme
 
Ch06 modern auditing boynton
Ch06 modern auditing boyntonCh06 modern auditing boynton
Ch06 modern auditing boynton
 
Audit findings and the report
Audit findings and the reportAudit findings and the report
Audit findings and the report
 
Audit planning- Review Questionnaire.
Audit planning- Review Questionnaire.Audit planning- Review Questionnaire.
Audit planning- Review Questionnaire.
 
Peak Review Metrics
Peak Review MetricsPeak Review Metrics
Peak Review Metrics
 
Advance audit
Advance auditAdvance audit
Advance audit
 
Internal Audit - A Comprehensive Risk Management tool
Internal Audit  - A Comprehensive Risk Management toolInternal Audit  - A Comprehensive Risk Management tool
Internal Audit - A Comprehensive Risk Management tool
 
Audit Documentation Presentation
Audit Documentation PresentationAudit Documentation Presentation
Audit Documentation Presentation
 

Similaire à Efficient Contract Review for Effective Compliance

QA QC Overview CPOU_Final Rev 1
QA QC Overview CPOU_Final Rev 1QA QC Overview CPOU_Final Rev 1
QA QC Overview CPOU_Final Rev 1
Thomas Wilson
 
projectscopemanagement1-140220062122-phpapp01 (1).pdf
projectscopemanagement1-140220062122-phpapp01 (1).pdfprojectscopemanagement1-140220062122-phpapp01 (1).pdf
projectscopemanagement1-140220062122-phpapp01 (1).pdf
AbdiqadirOsman
 
Webinar-ISO-9001-Back-to-Basics-Internal-Auditing
Webinar-ISO-9001-Back-to-Basics-Internal-AuditingWebinar-ISO-9001-Back-to-Basics-Internal-Auditing
Webinar-ISO-9001-Back-to-Basics-Internal-Auditing
mufajzaposh
 
Presentation Fundamentals of V&V
Presentation Fundamentals of V&VPresentation Fundamentals of V&V
Presentation Fundamentals of V&V
melmaan
 
QMS Audit (updated)
QMS Audit (updated)QMS Audit (updated)
QMS Audit (updated)
Pat Kilbane
 

Similaire à Efficient Contract Review for Effective Compliance (20)

Your project selected_for_audit_sip18_project_auditors
Your project selected_for_audit_sip18_project_auditorsYour project selected_for_audit_sip18_project_auditors
Your project selected_for_audit_sip18_project_auditors
 
TQM Presentation1 (2).ppt
TQM Presentation1 (2).pptTQM Presentation1 (2).ppt
TQM Presentation1 (2).ppt
 
Iso 9001:2015 internal auditor Course
Iso 9001:2015  internal auditor Course Iso 9001:2015  internal auditor Course
Iso 9001:2015 internal auditor Course
 
How to Perform a Successful Internal Quality Audit
How to Perform a Successful Internal Quality AuditHow to Perform a Successful Internal Quality Audit
How to Perform a Successful Internal Quality Audit
 
QA QC Overview CPOU_Final Rev 1
QA QC Overview CPOU_Final Rev 1QA QC Overview CPOU_Final Rev 1
QA QC Overview CPOU_Final Rev 1
 
Pmp scope chapter 5
Pmp scope chapter 5Pmp scope chapter 5
Pmp scope chapter 5
 
Project planning
Project planningProject planning
Project planning
 
Lecture 2
Lecture 2Lecture 2
Lecture 2
 
Module 1 : Projects in IT
Module 1 : Projects in ITModule 1 : Projects in IT
Module 1 : Projects in IT
 
projectscopemanagement1-140220062122-phpapp01 (1).pdf
projectscopemanagement1-140220062122-phpapp01 (1).pdfprojectscopemanagement1-140220062122-phpapp01 (1).pdf
projectscopemanagement1-140220062122-phpapp01 (1).pdf
 
Webinar-ISO-9001-Back-to-Basics-Internal-Auditing
Webinar-ISO-9001-Back-to-Basics-Internal-AuditingWebinar-ISO-9001-Back-to-Basics-Internal-Auditing
Webinar-ISO-9001-Back-to-Basics-Internal-Auditing
 
Lean pilots by Mariya Breyter from Dun & Bradstreet
Lean pilots by Mariya Breyter from Dun & BradstreetLean pilots by Mariya Breyter from Dun & Bradstreet
Lean pilots by Mariya Breyter from Dun & Bradstreet
 
Knowing and managing what's been agreed the case for contract management
Knowing and managing what's been agreed   the case for contract managementKnowing and managing what's been agreed   the case for contract management
Knowing and managing what's been agreed the case for contract management
 
Creating the project charter
Creating the project charterCreating the project charter
Creating the project charter
 
Project Management for IT-related Projects (Logitrain)
Project Management for IT-related Projects (Logitrain)Project Management for IT-related Projects (Logitrain)
Project Management for IT-related Projects (Logitrain)
 
Presentation Fundamentals of V&V
Presentation Fundamentals of V&VPresentation Fundamentals of V&V
Presentation Fundamentals of V&V
 
QMS Audit (updated)
QMS Audit (updated)QMS Audit (updated)
QMS Audit (updated)
 
Yurii Chaika: Delivery Excellence in consulting model - importance, component...
Yurii Chaika: Delivery Excellence in consulting model - importance, component...Yurii Chaika: Delivery Excellence in consulting model - importance, component...
Yurii Chaika: Delivery Excellence in consulting model - importance, component...
 
An insight into sop part ii
An insight into sop   part iiAn insight into sop   part ii
An insight into sop part ii
 
Good Documentation Practices
Good Documentation Practices Good Documentation Practices
Good Documentation Practices
 

Dernier

Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service NoidaCall Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
dlhescort
 
Russian Call Girls In Rajiv Chowk Gurgaon ❤️8448577510 ⊹Best Escorts Service ...
Russian Call Girls In Rajiv Chowk Gurgaon ❤️8448577510 ⊹Best Escorts Service ...Russian Call Girls In Rajiv Chowk Gurgaon ❤️8448577510 ⊹Best Escorts Service ...
Russian Call Girls In Rajiv Chowk Gurgaon ❤️8448577510 ⊹Best Escorts Service ...
lizamodels9
 
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
dollysharma2066
 
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
daisycvs
 
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
lizamodels9
 
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Sheetaleventcompany
 

Dernier (20)

BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRLBAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
BAGALUR CALL GIRL IN 98274*61493 ❤CALL GIRLS IN ESCORT SERVICE❤CALL GIRL
 
Eluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort Service
Eluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort ServiceEluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort Service
Eluru Call Girls Service ☎ ️93326-06886 ❤️‍🔥 Enjoy 24/7 Escort Service
 
Value Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and painsValue Proposition canvas- Customer needs and pains
Value Proposition canvas- Customer needs and pains
 
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service NoidaCall Girls In Noida 959961⊹3876 Independent Escort Service Noida
Call Girls In Noida 959961⊹3876 Independent Escort Service Noida
 
Russian Call Girls In Rajiv Chowk Gurgaon ❤️8448577510 ⊹Best Escorts Service ...
Russian Call Girls In Rajiv Chowk Gurgaon ❤️8448577510 ⊹Best Escorts Service ...Russian Call Girls In Rajiv Chowk Gurgaon ❤️8448577510 ⊹Best Escorts Service ...
Russian Call Girls In Rajiv Chowk Gurgaon ❤️8448577510 ⊹Best Escorts Service ...
 
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdfDr. Admir Softic_ presentation_Green Club_ENG.pdf
Dr. Admir Softic_ presentation_Green Club_ENG.pdf
 
Falcon Invoice Discounting: The best investment platform in india for investors
Falcon Invoice Discounting: The best investment platform in india for investorsFalcon Invoice Discounting: The best investment platform in india for investors
Falcon Invoice Discounting: The best investment platform in india for investors
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 May
 
Falcon's Invoice Discounting: Your Path to Prosperity
Falcon's Invoice Discounting: Your Path to ProsperityFalcon's Invoice Discounting: Your Path to Prosperity
Falcon's Invoice Discounting: Your Path to Prosperity
 
Uneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration PresentationUneak White's Personal Brand Exploration Presentation
Uneak White's Personal Brand Exploration Presentation
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
 
PHX May 2024 Corporate Presentation Final
PHX May 2024 Corporate Presentation FinalPHX May 2024 Corporate Presentation Final
PHX May 2024 Corporate Presentation Final
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptx
 
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
FULL ENJOY Call Girls In Majnu Ka Tilla, Delhi Contact Us 8377877756
 
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
Quick Doctor In Kuwait +2773`7758`557 Kuwait Doha Qatar Dubai Abu Dhabi Sharj...
 
Malegaon Call Girls Service ☎ ️82500–77686 ☎️ Enjoy 24/7 Escort Service
Malegaon Call Girls Service ☎ ️82500–77686 ☎️ Enjoy 24/7 Escort ServiceMalegaon Call Girls Service ☎ ️82500–77686 ☎️ Enjoy 24/7 Escort Service
Malegaon Call Girls Service ☎ ️82500–77686 ☎️ Enjoy 24/7 Escort Service
 
(Anamika) VIP Call Girls Napur Call Now 8617697112 Napur Escorts 24x7
(Anamika) VIP Call Girls Napur Call Now 8617697112 Napur Escorts 24x7(Anamika) VIP Call Girls Napur Call Now 8617697112 Napur Escorts 24x7
(Anamika) VIP Call Girls Napur Call Now 8617697112 Napur Escorts 24x7
 
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
Call Girls From Pari Chowk Greater Noida ❤️8448577510 ⊹Best Escorts Service I...
 
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
Chandigarh Escorts Service 📞8868886958📞 Just📲 Call Nihal Chandigarh Call Girl...
 
Cheap Rate Call Girls In Noida Sector 62 Metro 959961乂3876
Cheap Rate Call Girls In Noida Sector 62 Metro 959961乂3876Cheap Rate Call Girls In Noida Sector 62 Metro 959961乂3876
Cheap Rate Call Girls In Noida Sector 62 Metro 959961乂3876
 

Efficient Contract Review for Effective Compliance

  • 1.
  • 2. Efficient Contract Review for Effective Compliance Breakout Session #: C14 Presented by: Robert E. Jones, CFCM, CCCM Date: July 22, 2013 Time: 4:00 PM – 5:15 PM
  • 3. Agenda 1. Goals 2. Efficient Process 3. Documentation 4. Compliance 3
  • 4. Why is contract review important? • What can go wrong in a contract? • Can you identify that up front? • How do some of you review contracts today? 4
  • 5. 1.0 Goals of Contract Review 1. Confirmation 2. Expectations 3. Risk Analysis 5
  • 6. 1.1 Confirmation • Did the customer order what they said they were going to order? • Correct quantity and pricing? • Same T&C as pre-negotiated? 6
  • 7. 1.2 Expectations • What are the T&C, Spec, and SOW requirements? • Can we meet the delivery deadlines? 7
  • 8. 1.3 Risk Analysis • What kind of risk is involved? – Technology – Schedule – Financial/T&C • How can we mitigate the risk? 8
  • 10. 2.0 Keys to an Efficient Process 1. Identify subject matter experts (SME) (department managers?) 2. Define a system for tracking documents, revisions, reviews, and approvals (Document management, SharePoint, ERP) 3. Regular meetings and follow-up (weekly huddle) 10
  • 11. 2.1 Subject Matter Experts (SME) • T&C - payment terms, warranty, insurance, termination, liquidated damages, etc. • Quality - quality requirements or certifications • Spec - can we build the product and meet the spec? • Exports - product jurisdiction, classification, and licensing requirements 11
  • 12. 2.1Subject Matter Experts (SME) • Materials - do we have the supplies and can we get them in time? • Software - do we have updated test software? • Planning - is there capacity to build the product? • Program Management - are there any SOW issues? 12
  • 13. 3.0 Documents for EVERY file 1. Signed Contract or Purchase Order – Including a record of negotiations, with references to other documents 1. Terms & Conditions – including any Quality clauses 1. Non-Disclosure Agreement (NDA/PIA) 2. Specification and/or Drawing – what is being built, designed, or serviced 13
  • 14. 3.0 Documents for EVERY file 5. Statement of Work – how and where the work is to be performed 5. Export Review – including restricted party screening and product or service jurisdiction and classification 5. Quote Package – including original RFP/Q and Basis of Estimate 14
  • 15. 4.0 Effective Compliance There are two aspects of compliance: 1. Compliance to the review process and your internal procedures 2. Compliance to the contract 15
  • 16. 4.1 Compliance to the Process 1. Implement a review process – defined process, released procedure 1. Define a document management system 2. Reporting and Metrics for TAT(turn around time) 3. Training 4. Internal audit – could be part of QMS/AS internal audit 16
  • 17. 4.1.1 Review Process • Hold a Kaizen event • Have a defined process and written procedure 17
  • 18. 4.1.2 Document Management • Seven documents for every file • Defined naming and filing system • Document retention requirements 18
  • 19. 4.1.3 Reporting & Metrics • Define metrics • Provide reports and feedback 19
  • 20. 4.1.4 Training • Provide training as a result of Kaizen and updated process • Train new employees • Refresher training for those not actively involved in the process 20
  • 21. 4.1.5 Internal Audit • Incorporate into your QMS/AS audit • Have a sister company audit • Have another department audit 21
  • 22. 4.2 Compliance to the Contract • Whole separate set of issues 22
  • 23. Review & Connect 3 keys to implementing an efficient contract review process: 1.Identify subject matter experts (SME). 2.Document management – 7 Documents for EVERY File 1.Follow-up – 5 Steps for Effective Compliance 23
  • 24. Questions Robert E. Jones CFCM, CCCM Contracts Manager, Pole/Zero Corporation rjones@leftbrainpro.com (513) 728-1163 www.linkedin.com/in/rjones330 www.leftbrainpro.com 24

Notes de l'éditeur

  1. We could talk about T&C, flow-down clauses, etc. That’s a whole other seminar (or 2, or 3). This presentation is focused on the review process itself and compliance.
  2. What can go wrong? What are we trying to prevent?
  3. This is the “what” and “why” section of today’s presentation. We will get to the “who” and “how” sections later.
  4. What else can we confirm with the customer?
  5. What other expectations might be set? One of the main things I’ve learned in life is that all relationships are based on communication and expectations. And, when something goes wrong, it’s usually because of poor communication and missed expectations. How many times have you been disappointed about something, then later realized you never told the other person what you expected. In that case you failed to communicate and failed to make your expectations clear. Yes, there will be times when we communicate well, but expectations are still missed, and we will talk about that.
  6. Have we identified and evaluated all of the risk? Do we have a template or matrix for tracking and ranking risk?
  7. This is more of a Program Management tool, but it should be part of your overall contract review. You could even develop a tool just for the contract itself??
  8. Who are your SMEs? What are the 7 documents? What are the 5 steps for compliance?