1. Robert Hogg
Rainbows End
33 East Quantoxhead
Bridgwater
Somerset
TA5 1EJ
Personal Profile
A highly motivated, genuinely reliable and exceptionally hard-working individual with vast experience
forming, training and coordinating teams of skilled and unskilled staff in order to respond to incidents
effecting the motorway transport system. Management, mentoring and motivating teams is my key
strength, but throughout my career I have notably become accustomed to working in close
conjunction with other agencies, making critical decisions and communicating with people at all levels,
including high-ranking members of the emergency services. Available for immediate start.
Key Skills
 Recruitment and skill-matching of teams of skilled and unskilled staff.
 Formulating staff development plans, mentoring and performing appraisals.
 Working within and in conjunction with multidisciplinary and multi-agency teams.
 Remaining calm and professional in exceptionally challenging (emergency) situations.
 Effective communication at the highest levels, maintaining professional relationships.
 Coordinating major public service operations aiming to minimise impact.
 Working with people of all social-economic backgrounds.
 Professional attitude, positive mindset and approachable persona.
 NVQ assessing for the construction industry skills (Highways)
 NVQ Leading Internal Quality Assurance
 Training in all aspects of Highway Maintenance
Qualifications and Certifications
 NVQ Level 3 Learning and Development
 NVQ Level 3 A1 Assessor (Certificate in Highway Maintenance)
 NVQ Level 4 Leading the Internal Quality Assurance of assessment Processes and Practice
 PTLLS NVQ level 3 Preparing to Teach in the Lifelong Learning Sector (Bridgwater Collage)
 IOSH, Managing safety in the work place (2015)
 Triple Bar Entry - New Nuclear Sites (2012)
 CCNSG Safety Passport (2012)
 Lantra Awards Traffic Management 12A+B Foreman (Renewed 2012)
 Winter Service (City & Guilds) units 580, 513, 515, Schmidt Volvo and MAN, updated June
2015
 Incident Support Unit license to practice
 Emergency Traffic Management designated (assessor)
 LISS/CSCS Smart Card
 Class 1 Driver CPC Completed
 City & Guilds approved Trainer/Assessor (Winter Service 508 Health & Safety day)
 Driver CPC Approved Trainer, under (Joint Approvals Unit Periodic Training) (JAUPT) Syllabus
requirements.
 ROLO (Registration of land based operatives) 2015 and delivering training.
 Lantra awards Instructor course passed 2015

2. Training Courses Attended
 June 2010: Effective Supervisor Training-People Skills.
 March 2010: Asserting Yourself Professionally (Learning Point).
 November 2009: Effectively Communicating in Teams (Learning Point).
 November 2007: Incident Support Unit Supervisor Training.
 October 2009: Working with and Managing Difficult People (Learning Point).
 June 2015 ROLO
 June 2015 Winter Service H+S + DCPC
 June 2015 Winter Service assessment 508,513, 515.
 September 2015 IOSH (Managing Safety Certificate)
 Lantra Awards Instructor training course Passed Dec 2015
Professional Experience
2015 – Present: Skanska Training Academy
Training in all aspects of Highway Maintenance, including Lantra Awards / City & Guilds / NVQ / IQA /
ROLO and Apprenticeships, covering both Motorway and County Council works contracted to Skanska.
2013 – 2015: Incident Support Unit (ISU)
Joined Connect plus Services working on Area 5 M25 Motorway network, this being for Balfour Beatty
on a Joint Venture DBFO contract.
My main role is as a ISU (Operative) but with my prior experience I am also performing NVQ
assessments and Work based evidence gathering for Emergency Traffic Management designation in
line with the requirements of Sector schemes chapter 8
2006 – 2012: Incident Support Supervisor
Balfour Beatty, Motorway Network Division
Balfour Beatty acted in a contractor capacity, running the motorways on behalf of the Highways
Agency covering an area referred to as Area 2 (from the M4 at the Severn Bridge to Swindon and the
M5 Tewksbury to Exeter). Originally employed as a General Operative dealing with traffic
management, based on my performance, attitude and knowledge, I worked my way to the position of
Incident Support Supervisor. Any and all incidents occurring that would affect motorway operation
within this area required a response from my team, including emergencies. The contract ended in July
2012, resulting in my redundancy.
2005 – 2012: Incident Support Unit (ISU)
I spent an initial year with the unit as an operative before being promoted to supervisor as the most
experienced crew member on the unit. I was the first supervisor covering this area so I had no
predecessor to take over from. Duties and responsibilities within the role included:
 Overseeing the dispatch, coordination and activities of 5 ISU teams covering my area.
 Recruitment and skill-matching of new employees, including conducting interviews.
 Carrying out detailed inductions, involving issue of personal protection equipment and
explaining all Health and Safety policies. I will also escort staff onto the motorway to ensure
they are competent enough to drive on the network, before briefing them on Method
Statements and Risk Assessments.
 Formulating staff development plans, allocating resources effectively to ensure adequate
coverage of all stations with appropriately skilled staff.
 Managing, motivating and mentoring team members, delivering training in accordance with
career-development plans, as well as performing annual professional reviews to provide
feedback and address issues with the aim of improving staff performance, confidence and
skills.
 Managing staff welfare, ensuring that adequate rest periods are provided during major incident
required sustained attendance.

3.  Working alongside other ISU agents to formulate strategy and develop processes.
 Communicating and working in close conjunction with other departments and external agencies
to assist in the continual provisional of effective and relevant responses.
 Contributing within the consultation process to develop the Company Method Statement
regarding Emergency Traffic Management (ETM) and becoming qualified to place and remove
ETM without the presence of Police or Traffic Officer Services.
 Briefing all Operatives in accordance to Company Method Statements, Risk Assessment and
COSHH, ensuring crews fully understand all the briefings they receive.
 Making decisions at the scene of incidents, relating to resources required (such as plant,
specialist service providers and barrier crews) and Traffic Management measures to implement.
1999 – 2005: Traffic Management / Highway Maintenance
 Leading Mobile Lane Closures crews, taking charge of Traffic Management, proactively and
reactively installing all types of lane closures, including Total Motorway closures.
 Erecting Vehicle Restraint Systems (Barriers).
 Acting as Road Traffic Accident Standby, on a rota basis, remaining available for call-out.
 Winter Maintenance duties (Gritting).
DOB 15/09/1957
Tel: 01278741439
Mobile: 07771698912
Email: robhogg@aol.com
References are available on request