Operations in the global environment

1. DSC 5530 Production and
Operations Management
Dr. Ibrahim Salama
Dr. Robert Radics
2016 Fall Semester
DSC 5530
Production and
Operations
Management

2. Lecture 3 Outlines
2
Team Presentations- Intellectual Research Assignments
Suggestions
Operations Strategy in a Global Environment
G6 presents
Operations Strategy in a Global Environment
DSC 5530
Production and
Operations
Management

3. Operations Strategy in a Global
Environment
3
Advantages of global operations
• Reduce costs
• Improve supply chain
• Provide better goods and services
• Attract new markets
• Learn to improve operations
• Attract and retain global talent
DSC 5530
Production and
Operations
Management

4. Operations Strategy in a Global
Environment
4
Mission statements
General motors:
”It is dedicated to provide products and services of such quality that our customers will receive superior
value while our employees and business partners will share in our success and our stock-holders will
receive a sustained superior return on their investment”
Coca-Cola
"to refresh the world, to inspire moments of optimism and happiness, and to create value and make a
difference.“
General Electric
“GE imagines things others don’t, builds things others can’t and delivers outcomes that make the world
work better. GE brings together the physical and digital worlds in ways no other company can. In its labs
and factories and on the ground with customers, GE is inventing the next industrial era to move, power,
build and cure the world.”
DSC 5530
Production and
Operations
Management

5. Operations Strategy in a Global
Environment
5
Strategy
An organization’s action plan to achieve the mission
3-5 years
Monitor and adapt
DSC 5530
Production and
Operations
Management

6. Operations Strategy in a Global
Environment
6
Competitive Advantage by Operations
•Differentiation
•Low cost
•Response
DSC 5530
Production and
Operations
Management

7. Operations Strategy in a Global
Environment
7
The ten Strategic OM Decisions
1. Goods and service design
2. Quality
3. Process and capacity design
4. Location selection
5. Layout design
6. Human resources and job design
7. Supply-chain management
8. Inventory
9. Scheduling
10. Maintenance
DSC 5530
Production and
Operations
Management

8. Operations Strategy in a Global
Environment
8
DSC 5530
Production and
Operations
Management
http://mrdashboard.com/index.php/product-life-cycle/

9. Operations Strategy in a Global
Environment
9
DSC 5530
Production and
Operations
Management
http://articles.bplans.com/how-to-perform-swot-analysis/
Strategy development
and implementation
SWOT analysis
SWOT example from a hypothetical, medium-sized
computer store in the United States

10. Operations Strategy in a Global
Environment
10
Strategy development and implementation
Identify Critical success factors
DSC 5530
Production and
Operations
Management
https://www.mindtools.com/pages/ar
ticle/newLDR_80.htm

11. Operations Strategy in a Global
Environment
11
Build the staff the organization
DSC 5530
Production and
Operations
Management
http://purchasinginsight.com/resou
rces/the-purchasing-process/

12. Operations Strategy in a Global
Environment
12
Build the staff the organization
DSC 5530
Production and
Operations
Management

13. Next Classes
13
Thursday (08/25):
Operations Strategy in a Global Environment
Tuesday (08/30):
G5 presents Forecasting
Thursday (09/01):
Submitting the mission of a company and
a.) theoretical SWOT analysis (2-3 by category) of
b.) the strategic ideas of the 10 Strategic OM Decisions
(one sentence of each)
DSC 5530
Production and
Operations
Management