1. ROBIN F. POWELL
Cell: 251-229-4612 | Residence: 251-342-9419 | Email: robinpowell44@yahoo.com
4612 Brookmoor Drive, Mobile, AL 36618
PROFESSIONAL PROFILE
Self-motivated insurance customer service and sales professional with ten years of experience.
Detail oriented individual who exemplifies professionalism, and an ability to manage multiple
projects and tasks at any given moment. Demonstrated history of successful client support and
product marketing, while providing high-quality analysis and effective issue resolution. Ability
to collaborate with people from varying backgrounds. Driven partner with desire for professional
growth.
EXPERIENCE
AUTO & LIFE INSURANCE SALESAGENT 2016-Present
DirectAuto & Life Insurance Mobile,AL
● Automobile and Life Insurance SalesAgent.
PROPERTY& CASUALTYINSURANCEAGENT 2005 – 2015
Courtney & Pharr, Insurance Mobile,AL
 Developed and maintained valuable relationships with prospective and current clients.
 Providing Personal Lines Quotes for all new business.
 Maintenance of existing policies including endorsements, quoting with new carriers for
better coverage and premiums.
 Post sale support including timely resolution for underwriting risk management issues.
 Receiving and processing insurance payments via agency sweep and agency billed.
 Office management including office supply orders and postage machine refill and
maintenance.
 Experience with Applied Agency Management System.
AMINISTRATIVE ASSISTANT/AGENT LICENSING 2002 – 2005
American Fidelity Life Insurance Company Pensacola, FL
 Promoted in 2004 to assist the Vice President with the processing of all paperwork
needed for new employees. Processing credit checks on potential employees. Setting
contracts for commission earnings. Preparing and distributing commission checks.
Directing new agents with all requirements in obtaining insurance license. Check writing

2. for company expenses, including online credit card payments. Researched and corrected
incorrect tax documents and submitted 1099 forms to IRS.
 Initially hired as an accounts clerk responsible for premium payment posting, accounts
payable, accounts receivable. Prepared daily deposits, canceling and reinstating
insurance policies. Maintaining spreadsheets with interest payments for policies with
side fund savings plans.
RECEPTIONIST/COMMERCIALASSISTANT 1997 – 1998
Chapman-Cornelius Insurance Services, Inc. Arlington, TX
 Duties included answering phones, mail distribution, entering payments, moving
violations records. Issuing Certificates of Insurance.
DATAENTRY(Manpower – Temporary Job) 1997 – 1997
Electronic Data Service Fort Worth, Texas
 Analyzed technical work orders completed on computers covered by warranty. Closed
government receipts and technical record entry.
WARRANTYREIMBURSEMENT 1997 – 1997
AST Computers (Manpower – Temporary Job) Blue Mound, TX
 Computer data entry, filing, and telephone customer service. Provided customer
reimbursement of computer repair and replacement claims. Updated and indexed all
historical files for AST records. Data entry included Windows95, Word Perfect 6.1 and
Excel.
RECEIVING MANAGER 1995 – 1995
Stein Mart Inc. Mobile,AL
 Supervised the receiving of all store merchandise. Security of the loading dock at all
times. Schedule the receiving department hours to meet with store budget. Managed the
safety and overall maintenance and ensured the appearance of the store. Enter invoices
into the system and close out completed daily order.
EDUCATION
Leeward Community College, Honolulu, Hawaii
Advanced Medical Terminology & Transcription 2001
John S. Shaw High School, Mobile, AL 1977 – 1980
LICENSE
Notary State at Large (Valid to 2018)
Property Casualty Insurance License, State of Alabama Department of Insurance #294688