Robin Raisner seeks a position that utilizes her leadership, communication, sales, organizational, and customer service skills. She has 20+ years of experience in customer service and cash handling roles, including as a cashier, store manager, line therapist, laborer, service representative, and referral counselor. She has a high school diploma and took a career IT course at Madison Area Technical College in 2009.

1. Robin L Raisner
1032 5th
Street Baraboo, WI 53913~rlraisner@charter.net
Objective
Become a key contributing member of a dynamic unit which will fully utilize and
continue to develop my leadership, communication, sales, organizational, and customer
service skills as it implements strategies to achieve company objectives.
Experience
Cashier – Menards Inc.
February 2015-August 2015
Customer Service, loss prevention, cash handling, assist customers as needed, and month
end inventory counts and reports.
Store Manager - Discount Smokes
August 2011-January 2015
Customer Service, opening and closing procedures, cash handling, loss prevention,
inventory control – Monitor and maintain current inventory level, process purchase orders
as required, track orders and investigate problems. Record purchases, maintain
database, performs physical count of inventory, and reconciles actual stock count to
computer generated reports. Receives, unpacks and delivers goods, re-stocks items as
necessary, label shelves, resolve customer issues in a calm and professional manner,
balancing cash drawer, employee scheduling and training, and product ordering
Line Therapist - Reaching Your Potential, LLC
May 2008-August 2011
Work with children who are autistic through play, daily living skills, reading, writing,
personal hygiene, talking and communication.
Laborer - Ofstun Construction & Design, LLC
March 2006-May 2011
Preparing homes for resale (demolition, rough carpentry, ceramic etc. tile work,
installation of cabinet’s, drywall from start to finish, and much more)
Service Representative - Citizens Community Federal Bank/ Adecco
Employment Agency
August 2008 – December 2009
Started with Adecco for a three month trial then hired directly: Cash handling, Accurately
balance cash drawer at the beginning and end of shift, follow opening and closing
procedures, answer customers questions regarding accounts and offer information
regarding other bank services and upsell those products, process over the phone balances
and transfers, count and verify money brought in by armored truck weekly, process
deposits and withdrawals, and create new monthly promotions for new and existing
customers.

2. Referral Counselor/Customer Service- Wyndham Canyon Resort – Call Center
July 2007-February 2008
Warm call contacts on current resort tours and promotions, upsell resort stay packages,
after visit call backs, and manage customer complaints
Education
Portage Jackson Turner Senior High School, Portage, WI
Obtained diploma June 1992
1 credit in Careers in IT (107-111)
Madison Area Technical College (MATC) -
Madison, WI
Spring Semester 2009
Skills
Customer Service (20+ years), Cash Handling (20+ years), Cashier (15+ years), Personal
Care Worker (1 year), Working with autistic children (3 years), Inventory Control
Procedures ( 5 years)
Certifications
Dane County Job Center - Introduction to Microsoft Excel
June 2009 to Present
Certificate of Participation