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BUYER’S GUIDE FOR
SIMPLIFYING
PAYROLL + HR
THE 3 MOST IMPORTANT THINGS TO LOOK FOR
IN A PAYROLL AND HR PROVIDER
©Paycor 20132
TABLEOFCONTENTS
ASSESSING
YOUR NEEDS
03 08 14
BEGINNING
YOUR SEARCH
FINDING THE
RIGHT FIT
©Paycor 2013 3
ASSESSING YOUR NEEDS
Do you need a payroll and HR solution?
You may be wondering if a payroll and HR solution is
right for your company. Or, maybe you are already using
a payroll or HR solution, but you wonder if it’s still the
right fit.
Managing your workforce can get complicated.
There are a variety of payroll and HR issues you must
attend to, including:
Ensuring employees are paid correctly and on time
Staying current with state and local taxes
Tracking hours worked
Managing employee data
Keeping up with compliance issues
Dealing with pay schedules and audits
Recruiting and hiring
Managing benefits enrollment
Driving employee retention and engagement
Managing your risk
ASSESSINGYOURNEEDS
©Paycor 20134
Any organization with one or more employees can benefit
from a payroll and HR solution. As a business leader, your
focus should be on running your business and driving
growth. The right technology can enable you to manage
your people and make better strategic decisions. In fact,
according to a study by Nucleus Research, the average
company sees a return on investment of $7.88 for every
dollar they put into workforce management applications.
It is worth your time to consider the benefits of a
comprehensive solution—not only will it make your
job easier and increase your profits, you will be able
to maximize efficiency, drive strategic thinking and
minimize risk. Missing the opportunity to reap these
benefits could put you at a disadvantage compared to
your competitors.
ASSESSINGYOURNEEDS
THE AVERAGE COMPANY SEES
A RETURN ON INVESTMENT
OF $7.88 FOR EVERY DOLLAR
THEY PUT INTO WORKFORCE
MANAGEMENT APPLICATIONS
©Paycor 2013
WHAT YOU NEED TO
KNOW ABOUT YOUR BUSINESS
BEFORE PURCHASING
Choosing a provider should start with an information-
gathering process. Start by taking thirty days to examine
your daily behavior, including the behavior of anyone on
your team or anyone to whom you may delegate tasks.
Think about the different functions you have to perform
each day, such as employee administration tasks. Consider
the following questions:
If you hire a new employee, what is involved?
	 An offer letter
	 An I-9 and W-4
	 A confirmation letter
	 An employee handbook
	 A background check
	 Issuing company property
What are typical requests you receive from employees?
	 How much PTO they have remaining for the year
	 What benefits they are eligible for or enrolled in
	 Where can they find copies of their check stubs
	 How to get their personal information updated in their file
How do you and other company leaders gain insight
into the business?
	 How much overtime is being paid in each department
	 How much sick time has been used in a given year
	 What bottlenecks are occurring in your recruiting process
	 How recent compliance changes might impact your business
	 Who are your top performing employees
Once you begin to outline the functions that are critical
to your business, you’ll start to learn what you need
in a payroll and HR system. We’ve included an example
checklist on the next page to help you get started.
5
ASSESSINGYOURNEEDS
©Paycor 20136
YOUR BUSINESS
FUNCTION CHECKLIST
SHOULD INCLUDE
THE FOLLOWING:
•	 Date: When the function or task is performed
•	 Function/Task: Examples include creating a
report, completing the bi-weekly payroll or
processing employee benefit elections
•	 Requesting Party: Which people or agencies
are asking for it
•	 Task Owner: Who on your team is managing
the request
•	 Time Spent: Estimated time spent on the task
Even if you repeat a task in thirty days, you
should still log it on your checklist. The goal of
this process is not only to know what you’re
doing each day, but what things are the
most time-consuming for you or your team.
Additionally, this process should allow you to
prioritize what you’re doing each day—and
determine which functions you may need
most from a payroll and HR provider.
DATE
BUSINESS FUNCTION
CHECKLIST
Make sure to fill out each section!
FUNCTION/TASK
REQUESTING PARTY
TASK OWNER
TIME SPENT
In the appendix of this guide, you will also find a sample
partner requirements checklist, which provides a more
detailed look at specific features and competencies
you should be looking for. Both your business function
checklist and the partner requirements checklist will help
you as you move into the next phase: starting your search
for a new payroll and HR provider.
ASSESSINGYOURNEEDS
©Paycor 2013
DATE FUNCTION/TASK REQUESTING PARTY TASK OWNER TIME SPENT
©Paycor 20138
BEGINNING YOUR SEARCH:
THE 3 MOST IMPORTANT THINGS
TO LOOK FOR
Once you know what you need, you’re ready to
begin your search. As you get started, keep in
mind three key things you should be looking
for in a provider: usability, reporting and
compliance, and a trusted partner.
USABILITY
Ease of use is crucial when choosing an
HR and/or payroll provider. It doesn’t
make sense to switch if you’ll have to
invest a lot of time learning how to use a new system. Plus,
an easy-to-use system contributes to a higher adoption
rate among your employees. As you evaluate the usability
of a vendor’s system, keep in mind these four factors:
implementation process, the user experience, integration
and employee self-service.
IMPLEMENTATION PROCESS
Your provider of choice should give you peace of
mind from day one by giving you all the details of the
implementation process, providing you with a timeline
and letting you know who specifically will be handling
each aspect of your implementation. The implementation
process is a great time for you to make changes to your
organizational structure or payroll submission process.
Your provider can’t do everything for you—they will
require certain things from you to get started, such as
company departments, deductions, tax ID numbers and
employee information—but you should be able to relax
during implementation, knowing you will soon be saving
time and money with a new system.
BEGINNINGYOURSEARCH
©Paycor 2013 9
THE USER EXPERIENCE
Great applications shouldn’t be difficult to learn—they
should guide you through processes in a logical way that’s
easy for you to remember. You should determine during
the buying process if the solution seems intuitive and how
much training it will require. Also, your provider should
offer short training sessions that won’t take up much of
your time.
INTEGRATION
Do you have disparate systems for timekeeping, employee
data and payroll? How are you keeping track of hours
worked? Does your timekeeping solution communicate
with your payroll solution? Ideally, your timekeeping,
payroll and HR systems will talk to each other so you can
manage all of your employee data in one place.
Aim for a provider with one platform than can provide this
kind of integration. That way, you won’t have to convert to
a new platform when your company’s needs change. Also,
all of the provider’s development and service resources
will be dedicated to one platform, instead of spread out
across many.
EMPLOYEE SELF-SERVICE
Your new system shouldn’t just be easy for you to use,
it should be easy for your employees to use. When
assessing a system’s ease-of-use, think of the casual
user, not an HR or payroll“power user.”The system
you choose should be easy enough for all of your
employees and managers to navigate. One of the main
reasons for implementing payroll and HR technology
is to save time and help automate some of the tasks
you perform when others ask you for information—
whether scheduling information for a manager or a PTO
balance for an employee. In this regard, your solution
should be efficient: your employees should be able to
navigate the system easily to find their PTO balances,
work schedules and pay stubs. Payroll and HR systems
should also offer you 24/7 online and mobile access. If
an employee has a question on Saturday, they should be
able to locate the answer themselves, rather than waiting
for you or your team to answer it on Monday. This type
of round-the-clock availability saves you time, empowers
your employees and makes answering payroll and HR
questions easy for everyone.
BEGINNINGYOURSEARCH
©Paycor 201310
REPORTING AND
COMPLIANCE
Reporting is an important part of
running any business. You probably have to provide
reports to other departments, your employees, your
accountant and any number of government agencies.
Ease of reporting is one of the crucial factors you should
look for when exploring your options.
CREATING REPORTS
Did you know that most business professionals spend
72% of their time organizing data and only 28% of their
time on value-added analysis? Your system should be
able to quickly generate meaningful reports with just
a few mouse clicks. Thinking back to those everyday
functions of running your business, you might need to
access reports for your own decision making, such as
when you want to assess your total labor costs. You might
need to run a report on employee overtime to decide
whether you need to add staff or adjust scheduling. There
are countless reports you may need to run, and your
provider should have easy solutions that consolidate and
present information to you.
You’ve no doubt heard about“the cloud.”It’s not just for
your smartphone. Your payroll and employee data can
be stored in the cloud, too. Look for providers who store
information in the cloud not just to make access fast and
easy, but also to save space on your internal servers. If
you’re a small business owner, you probably don’t have
endless storage for data and reports. Keeping data in
the cloud helps you get the reports you need when you
need them without worrying about system crashes or
overloaded hard drives.
22
BUSINESS PROFESSIONALS SPEND 72% OF
THEIR TIME ORGANIZING DATA AND ONLY 28%
OF THEIR TIME ON VALUE-ADDED ANALYSIS
72%
28%
BEGINNINGYOURSEARCH
©Paycor 2013 11
TAX FILING SERVICES
Your provider should make tax filing and reporting to
various government agencies easy. This aspect of your
process must work seamlessly and be up-to-date with the
latest tax and compliance changes, so you don’t have to
worry about IRS penalties or other legal issues.
If you have an in-house payroll and HR system, how
do you stay on top of minimum wage and other tax
compliance changes? You likely have to research and act
on that information yourself, and that leaves room for
errors. One of the benefits of outsourcing is that your
provider automatically updates your tax tables when
there are changes to state and federal regulations. You
should know when a change happens, and you should
also know it’s been taken care of. That’s one less thing to
worry about.
Tax reporting can be cumbersome. For example, what
if you have to take involuntary deductions such as child
support or garnished wages? If you don’t stay on top of
those details, you may end up facing costly fines. Ideally,
your payroll provider will offer an option to file reports
to government agencies for you, further increasing your
peace of mind when it comes to taxes.
COMPLIANCE MANAGEMENT
Your payroll and HR system must provide you with what
you need to stay compliant with IRS guidance, the Fair
Labor Standards Act, the Equal Employment Opportunity
Commission, the Affordable Care Act and other federal
and state requirements. Your provider should also be able
to help reduce your risk of an audit, and give you peace
of mind in case one does happen. What if an auditor
shows up and you need to immediately access time and
attendance data for your employees? If data is stored
in multiple spreadsheets and file folders—or worse,
not tracked or stored at all—you could be in a difficult
spot. Your system should help you be prepared and
empowered to handle any auditing situation that comes
your way.
BEGINNINGYOURSEARCH
©Paycor 2013121212
A TRUSTED PARTNER
Your provider should be a partner
who is looking out for the best
interests of your business. All providers
are not the same, so how do you know if you have found
the right partner?
LISTENS TO YOUR FEEDBACK
Your HR and payroll provider should be interested
in learning about you and what you need to run your
business. This should start at the very beginning with
the sales process. Do they just show you a product demo,
or do they ask questions to understand your business
needs? Once you become a client, you may find there is
a gap between what you need and what your provider
can do. Are they willing to go out of their way to address
client needs?
Your payroll partner should not only listen to you when
you have an idea, but they should make it easy for you
to see the status of your feedback. Some applications
have feedback buttons embedded in them, so you can
share ideas, see other suggestions and view the status
of your ideas.
GROWS WITH YOU
You want your business to grow, and your provider should
be able to grow with you. When you are first starting
out, you may not need anything more than basic payroll
and HR functionality. As your business grows, you may
find you need to add a time and attendance system. You
expand even further and you need a full-featured HR
management system, and so on. For the best ease-of-use
and integration, make sure you select a provider that can
meet your future needs as well as your present ones.
You also want a provider that is going to continue to be a
valued business partner well into the future. They should
be investing in the future of their products and services to
provide you the best solution over the long term.
BEGINNINGYOURSEARCH
©Paycor 2013 1313
GOOD ROI
Choosing a new payroll and HR system requires an
investment on your part, and you should make sure
you’re reaping the benefits of that investment.
Outsourcing your payroll and streamlining HR tasks
should free up the administrative time you’ve been
spending entering hours, managing tax and compliance
issues and answering requests your employees can now
answer themselves. This gives you more time to
focus on your strategic business initiatives and your
biggest investment: your employees.
A good return on investment may also take the form of
a great user adoption rate. After all, what’s the point of
purchasing a new system if nobody uses it? An easy-to-
use, intuitively designed system ensures that employees
will use it for report-writing, benefit elections and other
self-service tasks.
SECURITY
Any provider you choose should be bonded and insured,
have a frequently tested disaster recovery plan in place,
and have regular financial audits. They should also have
regular SOC 1 audits, which consist of tests and controls
related to payroll processing. You should ask any potential
provider about how your funds will be handled—will they
be kept separate from the company’s operating funds?
Will they be held at large commercial banks? Will the
provider perform a daily reconciliation of your account? If
the provider will be entrusted with handling your money,
paying your employees and paying your taxes, you need
to be confident that they are a trustworthy company.
BEGINNINGYOURSEARCH
©Paycor 201314
FINDING THE RIGHT FIT:
BENEFITS OF PARTNERING
WITH PAYCOR
You have a lot of choices when it comes to payroll
and HR providers. What value can Paycor bring to
your business?
WE GIVE YOU PERSONALIZED CARE
When you partner with Paycor, you’ll have the
benefit of working with a dedicated contact who
knows you by name, as well as access to self-
service technical support within our applications.
Clients love our personalized service so much, they
voted us the People’s Choice Stevie® Award Winner
for best customer service in the financial services
industry—twice.
WE HELP YOU BE MORE EFFICIENT
Organizations are constantly being pushed to do
more with less, cut costs and streamline processes.
Paycor’s solutions help you optimize your“people
processes,”such as benefits enrollment, payroll
processing, employee scheduling and time off
management. In many cases, we have been able to
help clients cut their process time in half.
WE HELP YOU DRIVE STRATEGY
Business strategy thrives on data and analytics,
and Paycor’s solutions make it easy to capture and
report on all kinds of employee information.
Our reporting application lets you create meaningful
reports in minutes, giving you more time to analyze
them for valuable insights. From total labor costs
to 401(k) enrollment to employee birthdays, the
information you need is right at your fingertips.
WE LISTEN TO YOUR IDEAS
On average, two thirds of the new features that are
added to our products come from clients’ideas. No one
else in the industry lets their clients drive innovation
the way we do. When you use our feedback button, you
don’t have to wonder if your request will be heard. You
will actually receive updates on your suggestions and
potentially see them in the application as functionality is
updated every quarter.
WE DELIVER INTUITIVE AND MODERN DESIGN
We believe payroll and HR administration is complicated
enough. Thanks to our focus on the user experience and
the valuable feedback we get from our clients, Paycor’s
solutions have an intuitive and modern interface that’s
easy to learn and easy to use. In fact, our Perform
platform won the 2013 People’s Choice Stevie® Award
for best new human capital management solution.
When your payroll and HR processes are streamlined,
you have more time to focus on driving your business.
Plus, quarterly functionality updates mean our
applications just keep getting better and better.
FINDINGTHERIGHTFIT
©Paycor 2013 1515
SOURCES
NUCLEUS RESEARCH, ROI Case Study (2011)
QUANTRIX RESEARCH, Budgeting, Forecasting and Planning Survey (2012)
Want to learn more? Contact your Paycor representative today or schedule an
appointment with us at paycor.com/contact. We’ll show you where to start.
SOURCES
©Paycor 201316
Unlimited earning and deduction codes
with the ability to add and make changes
True cloud-based technology—access from
anywhere, anytime, with no real software or hardware
requirements (other than a compatible web browser)
Direct deposit, paycard, and live check options
Automatic new-hire reporting with EVS (SSN
verification) in each state
Ability to track and maintain all 401(k) YTD data
(including employer match calculations, employee
contributions, loans, and eligible wages)
Third party checks—FSA/HSA/etc.
PARTNER REQUIREMENTS CHECKLIST
FOR PAYROLL, HR, TIMEKEEPING AND REPORTING
PARTNER NAME:
IMPLEMENTATION Y N
Dedicated implementation team
Parallel processing prior to conversion to ensure
correct setup
All input handled by vendor
TIMEKEEPING REQUIREMENTS (cont.) Y N
Manual adjustment functionality
Ease of use for managers and supervisors
Automatic holiday input based on your
company’s schedule
Ability to handle a variety of pay rules per location
Quick and easy access to employee time cards, pay
period summaries, PTO balances, punch information,
and employee schedules
Utilizes schedules to notify managers of tardiness,
absences, and exceptions
TIMEKEEPING REQUIREMENTS Y N
Downloadable to payroll (automatic transfer preferred)
Employee self-service: request time off, view balances,
view timecard
Option to purchase or lease clocks
Multiple clock options: swipe, proximity, biometric,
online (via PC)
Easy-access reporting capabilities so that
supervisors and administrators can easily pull
department-level and employee-level information,
especially for OT tracking
A variety of reports and summaries available
Rounding ability for punches
PARTNERREQUIREMENTS
Y NPAYROLL REQUIREMENTS
©Paycor 2013 17
PAYROLL REQUIREMENTS (cont.) Y N
Fully automated PTO tracking (no need to key in new
balances each year)
Instant gross-to-net capability, without having to
transmit payroll data first
Automatic and real-time transfer of new hire data into
time system (no keying the same info into 2 locations)
No limit to number of direct deposit transactions with
the option to have multiple direct deposits
per employee
Effective dating ability for pay raises
and deduction amounts
Employee online and mobile access to check stubs and
W-2s (minimum of 3 years of history available for both
stubs and W-2s)
Ability to easily make changes to employee file
through payroll entry
Multiple file imports: timekeeping
as well as spreadsheets
Ease of use and trainability with
on-site payroll managers
Ongoing dedicated support (not just
during implementation) with team backup
Automatic feed from time into payroll
to avoid keying of hours
Support available via phone and email
Overnight delivery of live checks
and non-negotiable checks
Automatic check signing and stuffing
Ability to add taxes at client level
Auto-fill earnings for ease of payroll entry
Handles all garnishments (child support and
otherwise) electronically or via check; understand all
state requirements for garnishment calculations and
calculate appropriately
In-house or web-based training for all administrators
with ongoing training videos, documents, and other
resources available online
Payroll preview documents available instantly, prior to
any transmission
Ability to create and report on custom fields, unique
to each location, which would help to track HR data,
certifications, dates, etc.
I-9 tracking and verification fields with expiration date
tracking
Y N
PARTNERREQUIREMENTS
PAYROLL REQUIREMENTS (cont.)
©Paycor 201318
INTERFACE CAPABILITIES Y N
GL interface for upload to accounting system, based
on each location’s Chart of Accounts
File layouts for upload or transmission
401(k) file for upload or transmission to provider
REPORTING REQUIREMENTS Y N
Multiple export options: PDF, CSV, EXCEL, HTML
Unclaimed wage reports/tracking and notice of
uncashed checks
Global reporting tool—pulls data across all FEINs
into a single report
Reporting tool that can cross calendar years
Online access to all standard payroll reports with
availability over more than 12 months; no purging
of data
Ability to create formulas in custom reporting
Canned reports that are customizable by the user
Access to at least 3 years of customizable data (no
purging of historical information)
Ability to create reports for all payroll and HR data,
based on the fields within payroll and HR
PARTNERREQUIREMENTS
HR REQUIREMENTS Y N
Manages employee records electronically
Unlimited document storage on an employee record
Unlimited storage for company/manager documents
Configurable workflows
Provides a portal for company communication
Empowers employees through the use of Employee
Self Service (update direct deposits, W-4, address,
beneficiaries, dependents, etc.)
Empowers managers through Manager Self Service
(direct report information, discipline tracking, training
history, performance reviews, assets, etc.)
Allows for online benefit open enrollment
Sends benefit data to carriers to avoid self-reporting
of benefit data
Manages performance reviews
Easy to generate HR reports such as EEO/OSHA 300/
licenses & certifications/assets
Scheduled report delivery
Access to an employee directory
Access to an organization chart
Training class calendars and self-enrollment completion
©Paycor 2013 19
TAX & COMPLIANCE AND SYSTEM
REQUIREMENTS
Y N
Affordable Care Act compliance assistance
Automatic updates for all federal, state, local tax tables
and global changes
Quarterly and annual tax filing as appropriate for all
federal, state, unemployment and local jurisdictions
Single sign on for company-wide administrative users:
access all companies through a single login
Multi-state payroll per location
W-2 filing and 1099 printing
Unlimited users (supervisors, managers, HR, controller)
for all products
Provider accommodates different pay frequencies
and pay schedules (including period start/period end
dates) across multiple companies
Provider researches all tax notices and applicable
penalties received, beginning with date of service
GENERAL VENDOR AND SERVICE
REQUIREMENTS
Y N
References provided—a similar company with
multiple FEINs across multiple states
Performs regular SOC 1 audits
Proof of Security statements, disaster recovery, and
overall security compliance
Billing: breakout of charges for each location
Handles new state registrations and notifies company
if additional information is needed
A dedicated and knowledgeable representative with
proper training, tenure, and knowledge
Daylight Savings Time automatic changes
PARTNERREQUIREMENTS
Call toll free
800.381.0053
Visit us online
paycor.com

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content_whitepaper_simplifying_payroll_hr

  • 1. BUYER’S GUIDE FOR SIMPLIFYING PAYROLL + HR THE 3 MOST IMPORTANT THINGS TO LOOK FOR IN A PAYROLL AND HR PROVIDER
  • 2. ©Paycor 20132 TABLEOFCONTENTS ASSESSING YOUR NEEDS 03 08 14 BEGINNING YOUR SEARCH FINDING THE RIGHT FIT
  • 3. ©Paycor 2013 3 ASSESSING YOUR NEEDS Do you need a payroll and HR solution? You may be wondering if a payroll and HR solution is right for your company. Or, maybe you are already using a payroll or HR solution, but you wonder if it’s still the right fit. Managing your workforce can get complicated. There are a variety of payroll and HR issues you must attend to, including: Ensuring employees are paid correctly and on time Staying current with state and local taxes Tracking hours worked Managing employee data Keeping up with compliance issues Dealing with pay schedules and audits Recruiting and hiring Managing benefits enrollment Driving employee retention and engagement Managing your risk ASSESSINGYOURNEEDS
  • 4. ©Paycor 20134 Any organization with one or more employees can benefit from a payroll and HR solution. As a business leader, your focus should be on running your business and driving growth. The right technology can enable you to manage your people and make better strategic decisions. In fact, according to a study by Nucleus Research, the average company sees a return on investment of $7.88 for every dollar they put into workforce management applications. It is worth your time to consider the benefits of a comprehensive solution—not only will it make your job easier and increase your profits, you will be able to maximize efficiency, drive strategic thinking and minimize risk. Missing the opportunity to reap these benefits could put you at a disadvantage compared to your competitors. ASSESSINGYOURNEEDS THE AVERAGE COMPANY SEES A RETURN ON INVESTMENT OF $7.88 FOR EVERY DOLLAR THEY PUT INTO WORKFORCE MANAGEMENT APPLICATIONS
  • 5. ©Paycor 2013 WHAT YOU NEED TO KNOW ABOUT YOUR BUSINESS BEFORE PURCHASING Choosing a provider should start with an information- gathering process. Start by taking thirty days to examine your daily behavior, including the behavior of anyone on your team or anyone to whom you may delegate tasks. Think about the different functions you have to perform each day, such as employee administration tasks. Consider the following questions: If you hire a new employee, what is involved?  An offer letter  An I-9 and W-4  A confirmation letter  An employee handbook  A background check  Issuing company property What are typical requests you receive from employees?  How much PTO they have remaining for the year  What benefits they are eligible for or enrolled in  Where can they find copies of their check stubs  How to get their personal information updated in their file How do you and other company leaders gain insight into the business?  How much overtime is being paid in each department  How much sick time has been used in a given year  What bottlenecks are occurring in your recruiting process  How recent compliance changes might impact your business  Who are your top performing employees Once you begin to outline the functions that are critical to your business, you’ll start to learn what you need in a payroll and HR system. We’ve included an example checklist on the next page to help you get started. 5 ASSESSINGYOURNEEDS
  • 6. ©Paycor 20136 YOUR BUSINESS FUNCTION CHECKLIST SHOULD INCLUDE THE FOLLOWING: • Date: When the function or task is performed • Function/Task: Examples include creating a report, completing the bi-weekly payroll or processing employee benefit elections • Requesting Party: Which people or agencies are asking for it • Task Owner: Who on your team is managing the request • Time Spent: Estimated time spent on the task Even if you repeat a task in thirty days, you should still log it on your checklist. The goal of this process is not only to know what you’re doing each day, but what things are the most time-consuming for you or your team. Additionally, this process should allow you to prioritize what you’re doing each day—and determine which functions you may need most from a payroll and HR provider. DATE BUSINESS FUNCTION CHECKLIST Make sure to fill out each section! FUNCTION/TASK REQUESTING PARTY TASK OWNER TIME SPENT In the appendix of this guide, you will also find a sample partner requirements checklist, which provides a more detailed look at specific features and competencies you should be looking for. Both your business function checklist and the partner requirements checklist will help you as you move into the next phase: starting your search for a new payroll and HR provider. ASSESSINGYOURNEEDS
  • 7. ©Paycor 2013 DATE FUNCTION/TASK REQUESTING PARTY TASK OWNER TIME SPENT
  • 8. ©Paycor 20138 BEGINNING YOUR SEARCH: THE 3 MOST IMPORTANT THINGS TO LOOK FOR Once you know what you need, you’re ready to begin your search. As you get started, keep in mind three key things you should be looking for in a provider: usability, reporting and compliance, and a trusted partner. USABILITY Ease of use is crucial when choosing an HR and/or payroll provider. It doesn’t make sense to switch if you’ll have to invest a lot of time learning how to use a new system. Plus, an easy-to-use system contributes to a higher adoption rate among your employees. As you evaluate the usability of a vendor’s system, keep in mind these four factors: implementation process, the user experience, integration and employee self-service. IMPLEMENTATION PROCESS Your provider of choice should give you peace of mind from day one by giving you all the details of the implementation process, providing you with a timeline and letting you know who specifically will be handling each aspect of your implementation. The implementation process is a great time for you to make changes to your organizational structure or payroll submission process. Your provider can’t do everything for you—they will require certain things from you to get started, such as company departments, deductions, tax ID numbers and employee information—but you should be able to relax during implementation, knowing you will soon be saving time and money with a new system. BEGINNINGYOURSEARCH
  • 9. ©Paycor 2013 9 THE USER EXPERIENCE Great applications shouldn’t be difficult to learn—they should guide you through processes in a logical way that’s easy for you to remember. You should determine during the buying process if the solution seems intuitive and how much training it will require. Also, your provider should offer short training sessions that won’t take up much of your time. INTEGRATION Do you have disparate systems for timekeeping, employee data and payroll? How are you keeping track of hours worked? Does your timekeeping solution communicate with your payroll solution? Ideally, your timekeeping, payroll and HR systems will talk to each other so you can manage all of your employee data in one place. Aim for a provider with one platform than can provide this kind of integration. That way, you won’t have to convert to a new platform when your company’s needs change. Also, all of the provider’s development and service resources will be dedicated to one platform, instead of spread out across many. EMPLOYEE SELF-SERVICE Your new system shouldn’t just be easy for you to use, it should be easy for your employees to use. When assessing a system’s ease-of-use, think of the casual user, not an HR or payroll“power user.”The system you choose should be easy enough for all of your employees and managers to navigate. One of the main reasons for implementing payroll and HR technology is to save time and help automate some of the tasks you perform when others ask you for information— whether scheduling information for a manager or a PTO balance for an employee. In this regard, your solution should be efficient: your employees should be able to navigate the system easily to find their PTO balances, work schedules and pay stubs. Payroll and HR systems should also offer you 24/7 online and mobile access. If an employee has a question on Saturday, they should be able to locate the answer themselves, rather than waiting for you or your team to answer it on Monday. This type of round-the-clock availability saves you time, empowers your employees and makes answering payroll and HR questions easy for everyone. BEGINNINGYOURSEARCH
  • 10. ©Paycor 201310 REPORTING AND COMPLIANCE Reporting is an important part of running any business. You probably have to provide reports to other departments, your employees, your accountant and any number of government agencies. Ease of reporting is one of the crucial factors you should look for when exploring your options. CREATING REPORTS Did you know that most business professionals spend 72% of their time organizing data and only 28% of their time on value-added analysis? Your system should be able to quickly generate meaningful reports with just a few mouse clicks. Thinking back to those everyday functions of running your business, you might need to access reports for your own decision making, such as when you want to assess your total labor costs. You might need to run a report on employee overtime to decide whether you need to add staff or adjust scheduling. There are countless reports you may need to run, and your provider should have easy solutions that consolidate and present information to you. You’ve no doubt heard about“the cloud.”It’s not just for your smartphone. Your payroll and employee data can be stored in the cloud, too. Look for providers who store information in the cloud not just to make access fast and easy, but also to save space on your internal servers. If you’re a small business owner, you probably don’t have endless storage for data and reports. Keeping data in the cloud helps you get the reports you need when you need them without worrying about system crashes or overloaded hard drives. 22 BUSINESS PROFESSIONALS SPEND 72% OF THEIR TIME ORGANIZING DATA AND ONLY 28% OF THEIR TIME ON VALUE-ADDED ANALYSIS 72% 28% BEGINNINGYOURSEARCH
  • 11. ©Paycor 2013 11 TAX FILING SERVICES Your provider should make tax filing and reporting to various government agencies easy. This aspect of your process must work seamlessly and be up-to-date with the latest tax and compliance changes, so you don’t have to worry about IRS penalties or other legal issues. If you have an in-house payroll and HR system, how do you stay on top of minimum wage and other tax compliance changes? You likely have to research and act on that information yourself, and that leaves room for errors. One of the benefits of outsourcing is that your provider automatically updates your tax tables when there are changes to state and federal regulations. You should know when a change happens, and you should also know it’s been taken care of. That’s one less thing to worry about. Tax reporting can be cumbersome. For example, what if you have to take involuntary deductions such as child support or garnished wages? If you don’t stay on top of those details, you may end up facing costly fines. Ideally, your payroll provider will offer an option to file reports to government agencies for you, further increasing your peace of mind when it comes to taxes. COMPLIANCE MANAGEMENT Your payroll and HR system must provide you with what you need to stay compliant with IRS guidance, the Fair Labor Standards Act, the Equal Employment Opportunity Commission, the Affordable Care Act and other federal and state requirements. Your provider should also be able to help reduce your risk of an audit, and give you peace of mind in case one does happen. What if an auditor shows up and you need to immediately access time and attendance data for your employees? If data is stored in multiple spreadsheets and file folders—or worse, not tracked or stored at all—you could be in a difficult spot. Your system should help you be prepared and empowered to handle any auditing situation that comes your way. BEGINNINGYOURSEARCH
  • 12. ©Paycor 2013121212 A TRUSTED PARTNER Your provider should be a partner who is looking out for the best interests of your business. All providers are not the same, so how do you know if you have found the right partner? LISTENS TO YOUR FEEDBACK Your HR and payroll provider should be interested in learning about you and what you need to run your business. This should start at the very beginning with the sales process. Do they just show you a product demo, or do they ask questions to understand your business needs? Once you become a client, you may find there is a gap between what you need and what your provider can do. Are they willing to go out of their way to address client needs? Your payroll partner should not only listen to you when you have an idea, but they should make it easy for you to see the status of your feedback. Some applications have feedback buttons embedded in them, so you can share ideas, see other suggestions and view the status of your ideas. GROWS WITH YOU You want your business to grow, and your provider should be able to grow with you. When you are first starting out, you may not need anything more than basic payroll and HR functionality. As your business grows, you may find you need to add a time and attendance system. You expand even further and you need a full-featured HR management system, and so on. For the best ease-of-use and integration, make sure you select a provider that can meet your future needs as well as your present ones. You also want a provider that is going to continue to be a valued business partner well into the future. They should be investing in the future of their products and services to provide you the best solution over the long term. BEGINNINGYOURSEARCH
  • 13. ©Paycor 2013 1313 GOOD ROI Choosing a new payroll and HR system requires an investment on your part, and you should make sure you’re reaping the benefits of that investment. Outsourcing your payroll and streamlining HR tasks should free up the administrative time you’ve been spending entering hours, managing tax and compliance issues and answering requests your employees can now answer themselves. This gives you more time to focus on your strategic business initiatives and your biggest investment: your employees. A good return on investment may also take the form of a great user adoption rate. After all, what’s the point of purchasing a new system if nobody uses it? An easy-to- use, intuitively designed system ensures that employees will use it for report-writing, benefit elections and other self-service tasks. SECURITY Any provider you choose should be bonded and insured, have a frequently tested disaster recovery plan in place, and have regular financial audits. They should also have regular SOC 1 audits, which consist of tests and controls related to payroll processing. You should ask any potential provider about how your funds will be handled—will they be kept separate from the company’s operating funds? Will they be held at large commercial banks? Will the provider perform a daily reconciliation of your account? If the provider will be entrusted with handling your money, paying your employees and paying your taxes, you need to be confident that they are a trustworthy company. BEGINNINGYOURSEARCH
  • 14. ©Paycor 201314 FINDING THE RIGHT FIT: BENEFITS OF PARTNERING WITH PAYCOR You have a lot of choices when it comes to payroll and HR providers. What value can Paycor bring to your business? WE GIVE YOU PERSONALIZED CARE When you partner with Paycor, you’ll have the benefit of working with a dedicated contact who knows you by name, as well as access to self- service technical support within our applications. Clients love our personalized service so much, they voted us the People’s Choice Stevie® Award Winner for best customer service in the financial services industry—twice. WE HELP YOU BE MORE EFFICIENT Organizations are constantly being pushed to do more with less, cut costs and streamline processes. Paycor’s solutions help you optimize your“people processes,”such as benefits enrollment, payroll processing, employee scheduling and time off management. In many cases, we have been able to help clients cut their process time in half. WE HELP YOU DRIVE STRATEGY Business strategy thrives on data and analytics, and Paycor’s solutions make it easy to capture and report on all kinds of employee information. Our reporting application lets you create meaningful reports in minutes, giving you more time to analyze them for valuable insights. From total labor costs to 401(k) enrollment to employee birthdays, the information you need is right at your fingertips. WE LISTEN TO YOUR IDEAS On average, two thirds of the new features that are added to our products come from clients’ideas. No one else in the industry lets their clients drive innovation the way we do. When you use our feedback button, you don’t have to wonder if your request will be heard. You will actually receive updates on your suggestions and potentially see them in the application as functionality is updated every quarter. WE DELIVER INTUITIVE AND MODERN DESIGN We believe payroll and HR administration is complicated enough. Thanks to our focus on the user experience and the valuable feedback we get from our clients, Paycor’s solutions have an intuitive and modern interface that’s easy to learn and easy to use. In fact, our Perform platform won the 2013 People’s Choice Stevie® Award for best new human capital management solution. When your payroll and HR processes are streamlined, you have more time to focus on driving your business. Plus, quarterly functionality updates mean our applications just keep getting better and better. FINDINGTHERIGHTFIT
  • 15. ©Paycor 2013 1515 SOURCES NUCLEUS RESEARCH, ROI Case Study (2011) QUANTRIX RESEARCH, Budgeting, Forecasting and Planning Survey (2012) Want to learn more? Contact your Paycor representative today or schedule an appointment with us at paycor.com/contact. We’ll show you where to start. SOURCES
  • 16. ©Paycor 201316 Unlimited earning and deduction codes with the ability to add and make changes True cloud-based technology—access from anywhere, anytime, with no real software or hardware requirements (other than a compatible web browser) Direct deposit, paycard, and live check options Automatic new-hire reporting with EVS (SSN verification) in each state Ability to track and maintain all 401(k) YTD data (including employer match calculations, employee contributions, loans, and eligible wages) Third party checks—FSA/HSA/etc. PARTNER REQUIREMENTS CHECKLIST FOR PAYROLL, HR, TIMEKEEPING AND REPORTING PARTNER NAME: IMPLEMENTATION Y N Dedicated implementation team Parallel processing prior to conversion to ensure correct setup All input handled by vendor TIMEKEEPING REQUIREMENTS (cont.) Y N Manual adjustment functionality Ease of use for managers and supervisors Automatic holiday input based on your company’s schedule Ability to handle a variety of pay rules per location Quick and easy access to employee time cards, pay period summaries, PTO balances, punch information, and employee schedules Utilizes schedules to notify managers of tardiness, absences, and exceptions TIMEKEEPING REQUIREMENTS Y N Downloadable to payroll (automatic transfer preferred) Employee self-service: request time off, view balances, view timecard Option to purchase or lease clocks Multiple clock options: swipe, proximity, biometric, online (via PC) Easy-access reporting capabilities so that supervisors and administrators can easily pull department-level and employee-level information, especially for OT tracking A variety of reports and summaries available Rounding ability for punches PARTNERREQUIREMENTS Y NPAYROLL REQUIREMENTS
  • 17. ©Paycor 2013 17 PAYROLL REQUIREMENTS (cont.) Y N Fully automated PTO tracking (no need to key in new balances each year) Instant gross-to-net capability, without having to transmit payroll data first Automatic and real-time transfer of new hire data into time system (no keying the same info into 2 locations) No limit to number of direct deposit transactions with the option to have multiple direct deposits per employee Effective dating ability for pay raises and deduction amounts Employee online and mobile access to check stubs and W-2s (minimum of 3 years of history available for both stubs and W-2s) Ability to easily make changes to employee file through payroll entry Multiple file imports: timekeeping as well as spreadsheets Ease of use and trainability with on-site payroll managers Ongoing dedicated support (not just during implementation) with team backup Automatic feed from time into payroll to avoid keying of hours Support available via phone and email Overnight delivery of live checks and non-negotiable checks Automatic check signing and stuffing Ability to add taxes at client level Auto-fill earnings for ease of payroll entry Handles all garnishments (child support and otherwise) electronically or via check; understand all state requirements for garnishment calculations and calculate appropriately In-house or web-based training for all administrators with ongoing training videos, documents, and other resources available online Payroll preview documents available instantly, prior to any transmission Ability to create and report on custom fields, unique to each location, which would help to track HR data, certifications, dates, etc. I-9 tracking and verification fields with expiration date tracking Y N PARTNERREQUIREMENTS PAYROLL REQUIREMENTS (cont.)
  • 18. ©Paycor 201318 INTERFACE CAPABILITIES Y N GL interface for upload to accounting system, based on each location’s Chart of Accounts File layouts for upload or transmission 401(k) file for upload or transmission to provider REPORTING REQUIREMENTS Y N Multiple export options: PDF, CSV, EXCEL, HTML Unclaimed wage reports/tracking and notice of uncashed checks Global reporting tool—pulls data across all FEINs into a single report Reporting tool that can cross calendar years Online access to all standard payroll reports with availability over more than 12 months; no purging of data Ability to create formulas in custom reporting Canned reports that are customizable by the user Access to at least 3 years of customizable data (no purging of historical information) Ability to create reports for all payroll and HR data, based on the fields within payroll and HR PARTNERREQUIREMENTS HR REQUIREMENTS Y N Manages employee records electronically Unlimited document storage on an employee record Unlimited storage for company/manager documents Configurable workflows Provides a portal for company communication Empowers employees through the use of Employee Self Service (update direct deposits, W-4, address, beneficiaries, dependents, etc.) Empowers managers through Manager Self Service (direct report information, discipline tracking, training history, performance reviews, assets, etc.) Allows for online benefit open enrollment Sends benefit data to carriers to avoid self-reporting of benefit data Manages performance reviews Easy to generate HR reports such as EEO/OSHA 300/ licenses & certifications/assets Scheduled report delivery Access to an employee directory Access to an organization chart Training class calendars and self-enrollment completion
  • 19. ©Paycor 2013 19 TAX & COMPLIANCE AND SYSTEM REQUIREMENTS Y N Affordable Care Act compliance assistance Automatic updates for all federal, state, local tax tables and global changes Quarterly and annual tax filing as appropriate for all federal, state, unemployment and local jurisdictions Single sign on for company-wide administrative users: access all companies through a single login Multi-state payroll per location W-2 filing and 1099 printing Unlimited users (supervisors, managers, HR, controller) for all products Provider accommodates different pay frequencies and pay schedules (including period start/period end dates) across multiple companies Provider researches all tax notices and applicable penalties received, beginning with date of service GENERAL VENDOR AND SERVICE REQUIREMENTS Y N References provided—a similar company with multiple FEINs across multiple states Performs regular SOC 1 audits Proof of Security statements, disaster recovery, and overall security compliance Billing: breakout of charges for each location Handles new state registrations and notifies company if additional information is needed A dedicated and knowledgeable representative with proper training, tenure, and knowledge Daylight Savings Time automatic changes PARTNERREQUIREMENTS
  • 20. Call toll free 800.381.0053 Visit us online paycor.com