1. E X P E R I E N C E
HIV MEDICAL CASE MANAGER
ERIE FAMILY HEALTH CENTER | DEC 2015 - PRESENT
Navigated clients through ADAP and Ryan
White application and maintenance process to ensure
funding for their HIV medication and medical care
Developed and implemented individualized service
plans for all clients to ensure health access and
continuity
Oversaw caseload of 60 clients on average
Coordinated referrals and connected clients to
resources to meet their social and economic needs
Orchestrate and organize a support group once a month
for patients living with HIV
HIV MEDICAL CASE MANAGER
WEST SIDE COMMUNITY HEALTH SERVICES | JAN 2014 - MAY 2015
Advocated to ensure that patients with attained vital
medical attention to manage their chronic condition
Educated patients on HIV and STI prevention methods
while providing warmth and emotional support
Informed patients of local resources and other
community serving agencies
Trained peers in Case Management and supportive
Health Educator positions within the HIV program
Budgeted and reported for federal grants for the
funding of the Case Management, Transportation, and
Mental Health Services programs
PHARMACY TECHNICIAN
LAWNDALE CHRISTIAN HEALTH CENTER | SEP 2009 - JAN 2014
Coordinated with patients and medical professionals to
ensure accurate preparation and distribution of
medications
Monitored drug and medical supply inventory
Utilized conflict management skills in customer service
Translated and interpreted from English to Spanish for
pharmacists and prescription labels
HIV OUTREACH WORKER
LAWNDALE CHRISTIAN HEALTH CENTER | SEPT 2013 - JAN 2014
Administered rapid HIV tests and performed HIV
prevention workshops within the community
Facilitated a support group for the Spanish speaking
patients
Rocío Hurtado
Bilingual professional with ten
years of experience in
healthcare, particularly in the
field of HIV advocacy and
education. Dedicated to and
experienced in providing
culturally competent and
accessible care for all patients
regardless of socioeconomic
status, gender or sexual
minority identities, or
ethnic/racial background.
O B J E C T I V E
Northern Illinois University
2015
E D U C A T I O N
OSCO DRUG| JUN 2006 - SEP 2009
EMAIL rosario222@gmail.com
PHONE (708) 829-0945
MAIL 5504 W 23rd Pl.
Cicero, IL 60804
C O N T A C T
B.A. Psychology
Minor: Latin American
Studies/Spanish