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UNIVERSAL SYSTEM FISHBONE
                   Cause-and-Effect Platform for System Visualization, Improvement, and Innovation


                                  CAUSE (System)                                                     EFFECT (Result/Impact)




Environ-
Ment:
Global




      Copyright 2012. Dr. Rod King. rodkuhnking@sbcglobal.net & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
BUSINESS MODEL FISHBONE
            Past                                 Present                                    Future



                    Supply Infrastructure (Push System)                                       Effect (Result/Impact)

    Key Partners              Key Resources            Key Activities              Value            Cost            Revenue
    (KP)                      (KR)                     (KA)                        Proposition      Structure       Streams
                                                                                   (VP)             (C$)            (R$)




                                                                                                                                  Mission/Vision
Environ-
Ment:
Global




                                                                                                        Total            Total
    Channels                  Customer Rel.            Customer Seg.                                    Cost             Rev.
    (CH)                      (CR)                     (CS)


                Demand Infrastructure (Pull System)

      Copyright 2012. Dr. Rod King. rodkuhnking@sbcglobal.net & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
BUSINESS MODEL FISHBONE FOR APPLE’S CLASSIC IPOD
            Past                                             Present                                            Future (2001)



                      Supply Infrastructure (Push System)                                                           Effect (Result/Impact)

     Key Partners                    Key Resources                     Key Activities                 Value             Cost          Revenue
     (KP)                            (KR)                              (KA)                           Proposition       Structure     Streams
                                                                                                      (VP)              (C$)          (R$)
                  OEMs                                 IP; R & D                       Supply Chain
                                                                                       Management     “A Thousand       OEMs;         Direct Sale of
  Record Labels                     Staff                          Software Design
                                    Culture                                                           Songs in Your     Manufac-      Hardware
                                                                                                      Pocket”           turing;       (iPod)
                                                                                                                        Staff;
             iTunes                           Brand                    Hardware Design




                                                                                                                                                       Mission/Vision
                                                                                                      “Seamless         IP;
                                                                                                      Music             IT Infra;
Environ-                                                                                              Experience”       Marketing &
Ment:                                                                                                                   Sales
Global
           Apple Store               High Quality                  Luxury Spot (High end)
                                     Cust. Service                 Customers
  Big Box Retailers               Lovemark                         Big Box Retailers
                      Apple.com                       Switching Cost

                                                                                                                            Low           High Rev
     Channels                        Customer Rel.                     Customer Seg.                                        Cost          & Diffn.
     (CH)                            (CR)                              (CS)


                  Demand Infrastructure (Pull System)

       Copyright 2012. Dr. Rod King. rodkuhnking@sbcglobal.net & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing

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Business Model Fishbone for Apple's Classic iPod

  • 1. UNIVERSAL SYSTEM FISHBONE Cause-and-Effect Platform for System Visualization, Improvement, and Innovation CAUSE (System) EFFECT (Result/Impact) Environ- Ment: Global Copyright 2012. Dr. Rod King. rodkuhnking@sbcglobal.net & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
  • 2. BUSINESS MODEL FISHBONE  Past  Present  Future Supply Infrastructure (Push System) Effect (Result/Impact) Key Partners Key Resources Key Activities Value Cost Revenue (KP) (KR) (KA) Proposition Structure Streams (VP) (C$) (R$) Mission/Vision Environ- Ment: Global Total Total Channels Customer Rel. Customer Seg. Cost Rev. (CH) (CR) (CS) Demand Infrastructure (Pull System) Copyright 2012. Dr. Rod King. rodkuhnking@sbcglobal.net & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing
  • 3. BUSINESS MODEL FISHBONE FOR APPLE’S CLASSIC IPOD  Past  Present  Future (2001) Supply Infrastructure (Push System) Effect (Result/Impact) Key Partners Key Resources Key Activities Value Cost Revenue (KP) (KR) (KA) Proposition Structure Streams (VP) (C$) (R$) OEMs IP; R & D Supply Chain Management “A Thousand OEMs; Direct Sale of Record Labels Staff Software Design Culture Songs in Your Manufac- Hardware Pocket” turing; (iPod) Staff; iTunes Brand Hardware Design Mission/Vision “Seamless IP; Music IT Infra; Environ- Experience” Marketing & Ment: Sales Global Apple Store High Quality Luxury Spot (High end) Cust. Service Customers Big Box Retailers Lovemark Big Box Retailers Apple.com Switching Cost Low High Rev Channels Customer Rel. Customer Seg. Cost & Diffn. (CH) (CR) (CS) Demand Infrastructure (Pull System) Copyright 2012. Dr. Rod King. rodkuhnking@sbcglobal.net & http://businessmodels.ning.com & http://twitter.com/RodKuhnKing