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Every	
  UNDERPERFORMING	
  OR	
  FAILING	
  ORGANIZATION	
  (business)	
  
is	
  
accidentally	
  and/or	
  deliberately	
  using	
  a	
  BAD	
  STRATEGY	
  
	
  
 4	
  Faces	
  of	
  a	
  “BAD	
  STRATEGY”	
  
	
  
Source:	
  Based	
  on	
  Rumelt,	
  R.P.	
  (2011)	
  Good	
  Strategy.	
  Bad	
  Strategy.	
  Crown	
  Business:	
  New	
  York.	
  
	
  
#4ROD.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  hSp://businessmodels.ning.com	
  &	
  hSp://twiSer.com/RodKuhnKing	
  
Problem	
  
Pain:	
  (Un)Known	
  
RED	
  OCEAN	
  
BLUE	
  OCEAN	
  
SoluXon	
  
Gain:	
  (Un)Known	
  
Business	
  
Model	
  
Business	
  
Model	
  
CHALLENGE	
   DIAGNOSIS	
   POLICY	
  
	
  
ACTION	
  PLAN	
  (TO	
  DO)	
  
	
  
	
  
	
  
Before	
  
	
  
AEer	
  
	
  
Strategic	
  	
  
Problem	
  Solving	
  
ExecuXon	
  
FLUFF	
  
q  Mission?	
  
q  Vision?	
  
q  Values?	
  
q  “Sunday	
  Words”	
  
1
Targets	
  (Metrics)	
  
	
  
	
  
	
  
Job	
  To	
  Get	
  Done/Experience	
  
(Journey:	
  Strategy/ExecuCon)	
  
 4	
  Faces	
  of	
  a	
  “BAD	
  STRATEGY”	
  
	
  
Source:	
  Based	
  on	
  Rumelt,	
  R.P.	
  (2011)	
  Good	
  Strategy.	
  Bad	
  Strategy.	
  Crown	
  Business:	
  New	
  York.	
  
	
  
#4ROD.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  hSp://businessmodels.ning.com	
  &	
  hSp://twiSer.com/RodKuhnKing	
  
Problem	
  
Pain:	
  (Un)Known	
  
RED	
  OCEAN	
  
BLUE	
  OCEAN	
  
SoluXon	
  
Gain:	
  (Un)Known	
  
Business	
  
Model	
  
Business	
  
Model	
  
CHALLENGE	
   DIAGNOSIS	
   POLICY	
  
	
  
ACTION	
  PLAN	
  (TO	
  DO)	
  
	
  
	
  
	
  
Before	
  
	
  
AEer	
  
	
  
Strategic	
  	
  
Problem	
  Solving	
  
ExecuXon	
  
2
PROBLEM	
  (CHALLENGE)	
  
Blindness:	
  Failure	
  to	
  face	
  
problem	
  or	
  challenge	
  
FLUFF	
  
q  Mission?	
  
q  Vision?	
  
q  Values?	
  
q  “Sunday	
  Words”	
  
1
Targets	
  (Metrics)	
  
	
  
	
  
	
  
Job	
  To	
  Get	
  Done/Experience	
  
(Journey:	
  Strategy/ExecuCon)	
  
 4	
  Faces	
  of	
  a	
  “BAD	
  STRATEGY”	
  
	
  
Source:	
  Based	
  on	
  Rumelt,	
  R.P.	
  (2011)	
  Good	
  Strategy.	
  Bad	
  Strategy.	
  Crown	
  Business:	
  New	
  York.	
  
	
  
#4ROD.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  hSp://businessmodels.ning.com	
  &	
  hSp://twiSer.com/RodKuhnKing	
  
Problem	
  
Pain:	
  (Un)Known	
  
RED	
  OCEAN	
  
BLUE	
  OCEAN	
  
SoluXon	
  
Gain:	
  (Un)Known	
  
Business	
  
Model	
  
Business	
  
Model	
  
CHALLENGE	
   DIAGNOSIS	
   POLICY	
  
	
  
ACTION	
  PLAN	
  (TO	
  DO)	
  
	
  
	
  
	
  
Before	
  
	
  
AEer	
  
	
  
Strategic	
  	
  
Problem	
  Solving	
  
ExecuXon	
  
GOALS	
  AS	
  STRATEGY:	
  
PresentaCon	
  of	
  goals	
  or	
  
statements	
  of	
  desire	
  as	
  strategy	
  
32
PROBLEM	
  (CHALLENGE)	
  
Blindness:	
  Failure	
  to	
  face	
  
problem	
  or	
  challenge	
  
FLUFF	
  
q  Mission?	
  
q  Vision?	
  
q  Values?	
  
q  “Sunday	
  Words”	
  
1
Targets	
  (Metrics)	
  
	
  
	
  
	
  
Job	
  To	
  Get	
  Done/Experience	
  
(Journey:	
  Strategy/ExecuCon)	
  
 4	
  Faces	
  of	
  a	
  “BAD	
  STRATEGY”	
  
	
  
Source:	
  Based	
  on	
  Rumelt,	
  R.P.	
  (2011)	
  Good	
  Strategy.	
  Bad	
  Strategy.	
  Crown	
  Business:	
  New	
  York.	
  
	
  
#4ROD.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  hSp://businessmodels.ning.com	
  &	
  hSp://twiSer.com/RodKuhnKing	
  
Problem	
  
Pain:	
  (Un)Known	
  
RED	
  OCEAN	
  
BLUE	
  OCEAN	
  
SoluXon	
  
Gain:	
  (Un)Known	
  
Business	
  
Model	
  
Business	
  
Model	
  
CHALLENGE	
   DIAGNOSIS	
   POLICY	
  
	
  
ACTION	
  PLAN	
  (TO	
  DO)	
  
	
  
	
  
	
  
Before	
  
	
  
AEer	
  
	
  
Strategic	
  	
  
Problem	
  Solving	
  
ExecuXon	
  
FLUFF	
  
q  Mission?	
  
q  Vision?	
  
q  Values?	
  
q  “Sunday	
  Words”	
  
1
3
4
BAD	
  STRATEGIC	
  OBJECTIVES:	
  
Failure	
  to	
  coherently	
  address	
  
criCcal	
  issues	
  or	
  causes	
  as	
  in	
  a	
  
set	
  of	
  “Dog’s	
  Dinner	
  ObjecCves”	
  
2
PROBLEM	
  (CHALLENGE)	
  
Blindness:	
  Failure	
  to	
  face	
  
problem	
  or	
  challenge	
  
GOALS	
  AS	
  STRATEGY:	
  
PresentaCon	
  of	
  goals	
  or	
  
statements	
  of	
  desire	
  as	
  strategy	
  
Targets	
  (Metrics)	
  
	
  
	
  
	
  
Job	
  To	
  Get	
  Done/Experience	
  
(Journey:	
  Strategy/ExecuCon)	
  
“Bad	
  Strategy	
  is	
  
Long	
  on	
  Goals	
  
And	
  
Short	
  on	
  Policy	
  or	
  AcXon”	
  
Richard	
  P.	
  Rumelt	
  
	
  
	
  
	
  
	
  
	
  
How	
  to	
  Develop	
  and	
  Manage	
  
A	
  Good	
  Strategy	
  
 DRAMATIC	
  STORY	
  CANVAS	
  for	
  FormulaXng	
  and	
  ExecuXng	
  “Good	
  	
  Strategy”	
  
	
  
HolisGcally	
  Document,	
  Present,	
  and	
  Manage	
  OrganizaGonal	
  Success	
  (Failure)	
  in	
  Business	
  and	
  Life	
  
	
  
#4ROD.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  hSp://businessmodels.ning.com	
  &	
  hSp://twiSer.com/RodKuhnKing	
  
Problem	
  
Pain:	
  (Un)Known	
  
RED	
  OCEAN	
  
BLUE	
  OCEAN	
  
SoluXon	
  
Gain:	
  (Un)Known	
  
Business	
  
Model	
  
Business	
  
Model	
  
CHALLENGE:	
  Short/Medium/Long-­‐term	
  
(Problems:	
  Constraints/Obstacles)	
  
DIAGNOSIS:	
  HolisXc	
  Business	
  Model	
  
(Causes/Insights:	
  Ext./Int.	
  Resources)	
  
POLICY	
  
(SoluCons:	
  Goals/ObjecCves/Strategy)	
  
q C:	
  Collect	
  info	
  (on	
  business	
  model)	
  
q D:	
  Define	
  customer	
  challenge,	
  pain,	
  
unacceptable	
  trade-­‐off,	
  conflict,	
  or	
  
Minimum	
  Viable	
  Problem	
  (MVP)	
  
	
  
q M:	
  Measure	
  challenge,	
  pain,	
  	
  	
  	
  
trade-­‐off,	
  conflict,	
  or	
  problem	
  
q A:	
  Analyze,	
  qualitaCvely	
  and	
  
quanCtaCvely,	
  core	
  (80/20)	
  causes	
  
or	
  simulate	
  business	
  model	
  drivers	
  
especially	
  at	
  level	
  of	
  system,	
  
environment,	
  and	
  supersystem;	
  	
  	
  	
  	
  	
  	
  
use	
  analogies,	
  if	
  necessary	
  
	
  
	
  
q G:	
  Generate	
  disrupCve	
  ideas	
  and	
  
select	
  best	
  alternaCve	
  
	
  	
  	
  	
  	
  (MAXIMIZE	
  VALUE	
  OR	
  HAPPINESS:	
  
	
  	
  	
  	
  	
  	
  Minimize	
  Cost,	
  Pain,	
  and/or	
  Waste;	
  
	
  	
  	
  	
  	
  	
  Minimize	
  Weaknesses	
  and	
  Threats	
  
	
  	
  	
  	
  	
  	
  Maximize	
  Revenue,	
  Delight,	
  Benefit	
  
	
  	
  	
  	
  	
  	
  and/or	
  DifferenGaGon;	
  
	
  	
  	
  	
  	
  	
  Maximize	
  Strengths	
  &	
  Opportuni.)	
  
ACTION	
  PLAN	
  (TO	
  DO)	
  -­‐	
  Core	
  TacCcs/Coherent	
  AcCons:	
  Do-­‐Measure-­‐Learn	
  (DML)	
  Cycle	
  
q  E:	
  Eliminate	
  –	
  Waste	
  (Defects)	
  
q  R:	
  Reduce	
  –	
  Cost	
  (Pain),	
  e.g.,	
  size/cost;	
  complexity;	
  inaccessibility	
  (inconvenience);	
  Gme	
  (delay)	
  	
  
q  I:	
  Increase	
  –	
  Revenue	
  (Delight),	
  e.g.,	
  funcGonality/performance;	
  quality;	
  status	
  (brand);	
  customizaGon/interacGon	
  
q  C:	
  Create	
  –	
  DifferenCaCon	
  (Awesome	
  Customer	
  Experience)	
  
Before	
  
	
  
AEer	
  
	
  
“Good	
  Strategy”	
  Canvas:	
  9	
  Steps	
  of	
  Problem-­‐Based	
  Strategy	
  (CDMAG-­‐ERIC)	
  
Strategic	
  	
  
Problem	
  Solving	
  
ExecuXon	
  
Targets	
  (Metrics)	
  
	
  
	
  
	
  
Job	
  To	
  Get	
  Done/Experience	
  
(Journey:	
  Strategy/ExecuCon)	
  
 DRAMATIC	
  STORY	
  CANVAS	
  for	
  FormulaXng	
  and	
  ExecuXng	
  “Good	
  	
  Strategy”	
  
	
  
Source:	
  Based	
  on	
  Rumelt,	
  R.P.	
  (2011)	
  Good	
  Strategy.	
  Bad	
  Strategy.	
  Crown	
  Business:	
  New	
  York.	
  
	
  
#4ROD.	
  Dr.	
  Rod	
  King.	
  rodkuhnhking@gmail.com	
  &	
  hSp://businessmodels.ning.com	
  &	
  hSp://twiSer.com/RodKuhnKing	
  
Problem	
  
Pain:	
  (Un)Known	
  
RED	
  OCEAN	
  
BLUE	
  OCEAN	
  
SoluXon	
  
Gain:	
  (Un)Known	
  
Business	
  
Model	
  
Business	
  
Model	
  
CHALLENGE	
   DIAGNOSIS	
   POLICY	
  
	
  
ACTION	
  PLAN	
  (TO	
  DO)	
  
	
  
	
  
	
  
Before	
  
	
  
AEer	
  
	
  
“Good	
  Strategy”	
  Canvas	
  
Strategic	
  	
  
Problem	
  Solving	
  
Targets	
  (Metrics)	
  
	
  
	
  
	
  
ExecuXon	
  
Job	
  To	
  Get	
  Done/Experience	
  
(Journey:	
  Strategy/ExecuCon)	
  

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The 4 Faces of a Bad Strategy: Why People, Startups, and Established Organizations FAIL TO GET THINGS DONE

  • 1. Every  UNDERPERFORMING  OR  FAILING  ORGANIZATION  (business)   is   accidentally  and/or  deliberately  using  a  BAD  STRATEGY    
  • 2.  4  Faces  of  a  “BAD  STRATEGY”     Source:  Based  on  Rumelt,  R.P.  (2011)  Good  Strategy.  Bad  Strategy.  Crown  Business:  New  York.     #4ROD.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  hSp://businessmodels.ning.com  &  hSp://twiSer.com/RodKuhnKing   Problem   Pain:  (Un)Known   RED  OCEAN   BLUE  OCEAN   SoluXon   Gain:  (Un)Known   Business   Model   Business   Model   CHALLENGE   DIAGNOSIS   POLICY     ACTION  PLAN  (TO  DO)         Before     AEer     Strategic     Problem  Solving   ExecuXon   FLUFF   q  Mission?   q  Vision?   q  Values?   q  “Sunday  Words”   1 Targets  (Metrics)         Job  To  Get  Done/Experience   (Journey:  Strategy/ExecuCon)  
  • 3.  4  Faces  of  a  “BAD  STRATEGY”     Source:  Based  on  Rumelt,  R.P.  (2011)  Good  Strategy.  Bad  Strategy.  Crown  Business:  New  York.     #4ROD.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  hSp://businessmodels.ning.com  &  hSp://twiSer.com/RodKuhnKing   Problem   Pain:  (Un)Known   RED  OCEAN   BLUE  OCEAN   SoluXon   Gain:  (Un)Known   Business   Model   Business   Model   CHALLENGE   DIAGNOSIS   POLICY     ACTION  PLAN  (TO  DO)         Before     AEer     Strategic     Problem  Solving   ExecuXon   2 PROBLEM  (CHALLENGE)   Blindness:  Failure  to  face   problem  or  challenge   FLUFF   q  Mission?   q  Vision?   q  Values?   q  “Sunday  Words”   1 Targets  (Metrics)         Job  To  Get  Done/Experience   (Journey:  Strategy/ExecuCon)  
  • 4.  4  Faces  of  a  “BAD  STRATEGY”     Source:  Based  on  Rumelt,  R.P.  (2011)  Good  Strategy.  Bad  Strategy.  Crown  Business:  New  York.     #4ROD.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  hSp://businessmodels.ning.com  &  hSp://twiSer.com/RodKuhnKing   Problem   Pain:  (Un)Known   RED  OCEAN   BLUE  OCEAN   SoluXon   Gain:  (Un)Known   Business   Model   Business   Model   CHALLENGE   DIAGNOSIS   POLICY     ACTION  PLAN  (TO  DO)         Before     AEer     Strategic     Problem  Solving   ExecuXon   GOALS  AS  STRATEGY:   PresentaCon  of  goals  or   statements  of  desire  as  strategy   32 PROBLEM  (CHALLENGE)   Blindness:  Failure  to  face   problem  or  challenge   FLUFF   q  Mission?   q  Vision?   q  Values?   q  “Sunday  Words”   1 Targets  (Metrics)         Job  To  Get  Done/Experience   (Journey:  Strategy/ExecuCon)  
  • 5.  4  Faces  of  a  “BAD  STRATEGY”     Source:  Based  on  Rumelt,  R.P.  (2011)  Good  Strategy.  Bad  Strategy.  Crown  Business:  New  York.     #4ROD.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  hSp://businessmodels.ning.com  &  hSp://twiSer.com/RodKuhnKing   Problem   Pain:  (Un)Known   RED  OCEAN   BLUE  OCEAN   SoluXon   Gain:  (Un)Known   Business   Model   Business   Model   CHALLENGE   DIAGNOSIS   POLICY     ACTION  PLAN  (TO  DO)         Before     AEer     Strategic     Problem  Solving   ExecuXon   FLUFF   q  Mission?   q  Vision?   q  Values?   q  “Sunday  Words”   1 3 4 BAD  STRATEGIC  OBJECTIVES:   Failure  to  coherently  address   criCcal  issues  or  causes  as  in  a   set  of  “Dog’s  Dinner  ObjecCves”   2 PROBLEM  (CHALLENGE)   Blindness:  Failure  to  face   problem  or  challenge   GOALS  AS  STRATEGY:   PresentaCon  of  goals  or   statements  of  desire  as  strategy   Targets  (Metrics)         Job  To  Get  Done/Experience   (Journey:  Strategy/ExecuCon)  
  • 6. “Bad  Strategy  is   Long  on  Goals   And   Short  on  Policy  or  AcXon”   Richard  P.  Rumelt            
  • 7.
  • 8. How  to  Develop  and  Manage   A  Good  Strategy  
  • 9.  DRAMATIC  STORY  CANVAS  for  FormulaXng  and  ExecuXng  “Good    Strategy”     HolisGcally  Document,  Present,  and  Manage  OrganizaGonal  Success  (Failure)  in  Business  and  Life     #4ROD.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  hSp://businessmodels.ning.com  &  hSp://twiSer.com/RodKuhnKing   Problem   Pain:  (Un)Known   RED  OCEAN   BLUE  OCEAN   SoluXon   Gain:  (Un)Known   Business   Model   Business   Model   CHALLENGE:  Short/Medium/Long-­‐term   (Problems:  Constraints/Obstacles)   DIAGNOSIS:  HolisXc  Business  Model   (Causes/Insights:  Ext./Int.  Resources)   POLICY   (SoluCons:  Goals/ObjecCves/Strategy)   q C:  Collect  info  (on  business  model)   q D:  Define  customer  challenge,  pain,   unacceptable  trade-­‐off,  conflict,  or   Minimum  Viable  Problem  (MVP)     q M:  Measure  challenge,  pain,         trade-­‐off,  conflict,  or  problem   q A:  Analyze,  qualitaCvely  and   quanCtaCvely,  core  (80/20)  causes   or  simulate  business  model  drivers   especially  at  level  of  system,   environment,  and  supersystem;               use  analogies,  if  necessary       q G:  Generate  disrupCve  ideas  and   select  best  alternaCve            (MAXIMIZE  VALUE  OR  HAPPINESS:              Minimize  Cost,  Pain,  and/or  Waste;              Minimize  Weaknesses  and  Threats              Maximize  Revenue,  Delight,  Benefit              and/or  DifferenGaGon;              Maximize  Strengths  &  Opportuni.)   ACTION  PLAN  (TO  DO)  -­‐  Core  TacCcs/Coherent  AcCons:  Do-­‐Measure-­‐Learn  (DML)  Cycle   q  E:  Eliminate  –  Waste  (Defects)   q  R:  Reduce  –  Cost  (Pain),  e.g.,  size/cost;  complexity;  inaccessibility  (inconvenience);  Gme  (delay)     q  I:  Increase  –  Revenue  (Delight),  e.g.,  funcGonality/performance;  quality;  status  (brand);  customizaGon/interacGon   q  C:  Create  –  DifferenCaCon  (Awesome  Customer  Experience)   Before     AEer     “Good  Strategy”  Canvas:  9  Steps  of  Problem-­‐Based  Strategy  (CDMAG-­‐ERIC)   Strategic     Problem  Solving   ExecuXon   Targets  (Metrics)         Job  To  Get  Done/Experience   (Journey:  Strategy/ExecuCon)  
  • 10.  DRAMATIC  STORY  CANVAS  for  FormulaXng  and  ExecuXng  “Good    Strategy”     Source:  Based  on  Rumelt,  R.P.  (2011)  Good  Strategy.  Bad  Strategy.  Crown  Business:  New  York.     #4ROD.  Dr.  Rod  King.  rodkuhnhking@gmail.com  &  hSp://businessmodels.ning.com  &  hSp://twiSer.com/RodKuhnKing   Problem   Pain:  (Un)Known   RED  OCEAN   BLUE  OCEAN   SoluXon   Gain:  (Un)Known   Business   Model   Business   Model   CHALLENGE   DIAGNOSIS   POLICY     ACTION  PLAN  (TO  DO)         Before     AEer     “Good  Strategy”  Canvas   Strategic     Problem  Solving   Targets  (Metrics)         ExecuXon   Job  To  Get  Done/Experience   (Journey:  Strategy/ExecuCon)