The Problem Solving Envelope is a visual template for Universal Problem Solving (UPS). The Problem Solving Envelope can be used to collaboratively document and organize ideas as well as discover and solve problems in any domain or discipline. In essence, the Problem Solving Envelope visually presents a TIMELINE in two formats: Classic Time - PAST (Problem Space); PRESENT (Method/Implementation Space); FUTURE (Solution Space). Space-Time - ENVIRONMENT (Creative LifeSpace - this is based on Kurt Lewin's Field Theory; Creative Lifespace represents the total environmental space in the past/present/future). My theory is that "Genius Workers" such as Steve Jobs deliberately use these spaces of time to fluidly organize ideas; discover, analyze, and solve problems; get things done. http://goo.gl/CwmjVq

1.
Example:
Highly
Proficient
Knowledge
Worker
"Someone
who
holis-cally
discovers
and
solves
Big
Urgent
Market
Problems
(BUMPs)"

2. What
is
the
Main
Tool
Used
by
A
Genius
Worker?

3. Problem
Solving
Envelope

4. PROBLEM
SOLVING
ENVELOPE
The
3
Levels
of
Holis;c
Problem
Solving
#4ROD.
Dr.
Rod
King.
rodkuhnhking@gmail.com
&
hSp://businessmodels.ning.com
&
hSp://twiSer.com/RodKuhnKing
VISIONARY/CONCEPTUAL
PROBLEM
SOLVING
Genius
Worker
Strategic
Problem
Solving
Business
Model
Worker
Tac%cal/Opera%onal
Problem
Solving
Lean
Startup
Worker

5. PROBLEM
SOLVING
ENVELOPE
The
3
Levels
of
Holis;c
Problem
Solving
#4ROD.
Dr.
Rod
King.
rodkuhnhking@gmail.com
&
hSp://businessmodels.ning.com
&
hSp://twiSer.com/RodKuhnKing
VISIONARY/CONCEPTUAL
PROBLEM
SOLVING
Genius
Worker
Strategic
Problem
Solving
Business
Model
Worker
Tac%cal/Opera%onal
Problem
Solving
Lean
Startup
Worker

6.
#QBE.
Dr.
Rod
King.
rodkuhnhking@gmail.com
&
hSp://businessmodels.ning.com
&
hSp://twiSer.com/RodKuhnKing
Visually
Organize
Ideas
and
Solve
Any
Problem
PRESENT
Crea-ve
LifeSpace
FUTURE
PAST
THEME/
OBJECT/
CUSTOMER

7.
#QBE.
Dr.
Rod
King.
rodkuhnhking@gmail.com
&
hSp://businessmodels.ning.com
&
hSp://twiSer.com/RodKuhnKing
Visually
Organize
Ideas
and
Solve
Any
Problem
PRESENT
(Doing)
Crea-ve
LifeSpace
(Networking;
Learning;
Environment)
FUTURE
(To
Do)
PAST
(Done)
THEME/
OBJECT/
CUSTOMER

8.
#QBE.
Dr.
Rod
King.
rodkuhnhking@gmail.com
&
hSp://businessmodels.ning.com
&
hSp://twiSer.com/RodKuhnKing
Visually
Organize
Ideas
and
Solve
Any
Problem
Method/Implementa-on
Space
(Doing)
Crea-ve
LifeSpace
(Networking;
Learning;
Environment)
Solu-on
Space
(To
Do)
Problem
Space
(Done)
THEME/
OBJECT/
CUSTOMER

9.
#QBE.
Dr.
Rod
King.
rodkuhnhking@gmail.com
&
hSp://businessmodels.ning.com
&
hSp://twiSer.com/RodKuhnKing
Visually
Organize
Ideas
and
Solve
Any
Problem
Method/Implementa-on
Space
(Doing)
Crea-ve
LifeSpace
(Networking;
Learning;
Environment)
Solu-on
Space
(To
Do)
Problem
Space
(Done)

10.
#QBE.
Dr.
Rod
King.
rodkuhnhking@gmail.com
&
hSp://businessmodels.ning.com
&
hSp://twiSer.com/RodKuhnKing
Visually
Organize
Ideas
and
Solve
Any
Problem
Method/Implementa-on
Space
(Doing)
Solu-on
Space
(To
Do)
Problem
Space
(Done)
Crea-ve
LifeSpace
(Networking;
Learning;
Environment)

11.
#QBE.
Dr.
Rod
King.
rodkuhnhking@gmail.com
&
hSp://businessmodels.ning.com
&
hSp://twiSer.com/RodKuhnKing
Visually
Organize
Ideas
and
Solve
Any
Problem
PRESENT
(Doing)
Crea-ve
LifeSpace
(Networking;
Learning;
Environment)
FUTURE
(To
Do)
PAST
(Done)

12.
#QBE.
Dr.
Rod
King.
rodkuhnhking@gmail.com
&
hSp://businessmodels.ning.com
&
hSp://twiSer.com/RodKuhnKing
Visually
Organize
Ideas
and
Solve
Any
Problem
Method/Implementa-on
Space
(Doing)
Crea-ve
LifeSpace
(Networking;
Learning;
Environment)
Solu-on
Space
(To
Do)
Problem
Space
(Done)

13. Visualiza%on
of
“Crea-ve
LifeSpace”

14. What
is
a
“Crea-ve
LifeSpace”?
Based
on
the
work
of
Kurt
Lewin,
a
Crea%ve
LifeSpace
is
the
“field,”
environment,
or
space
that
surrounds
an
object
from
its
past,
through
the
present,
and
into
the
future.
Like
in
a
bio-­‐epic
movie,
the
Crea%ve
LifeSpace
of
an
object
contains
the
object’s
journey
or
total
experience
from
“cradle”
to
“grave”
and
“beyond.”
#QBE.
Dr.
Rod
King.
rodkuhnhking@gmail.com
&
hSp://businessmodels.ning.com
&
hSp://twiSer.com/RodKuhnKing

15. PROBLEM
SOLVING
ENVELOPE:
Classic
Template
Theme/Object/Customer:
……………………………………………………………………………………………………………………………..
#4ROD.
Dr.
Rod
King.
rodkuhnhking@gmail.com
&
hSp://businessmodels.ning.com
&
hSp://twiSer.com/RodKuhnKing

16. PROBLEM
SOLVING
ENVELOPE:
Rectangular
Jigsaw
Template
Theme/Object/Customer:
……………………………………………………………………………………………………………………………..
#4ROD.
Dr.
Rod
King.
rodkuhnhking@gmail.com
&
hSp://businessmodels.ning.com
&
hSp://twiSer.com/RodKuhnKing

17.
#4ROD.
Dr.
Rod
King.
rodkuhnhking@gmail.com
&
hSp://businessmodels.ning.com
&
hSp://twiSer.com/RodKuhnKing
PROBLEM
SPACE
METHOD
SPACE
SOLUTION
SPACE
IMPLEMENTATION
SPACE
PROBLEM
SOLVING
ENVELOPE:
Space
Perspec%ve
Theme/Object/Customer:
……………………………………………………………………………………………………………………………..
CREATIVE
LIFESPACE

18.
#4ROD.
Dr.
Rod
King.
rodkuhnhking@gmail.com
&
hSp://businessmodels.ning.com
&
hSp://twiSer.com/RodKuhnKing
PROBLEM
SPACE
(Red
Ocean
Tool/Trade-­‐off)
METHOD
SPACE
(Job
To
Get
Done;
Analysis/Strategy)
SOLUTION
SPACE
(Blue
Ocean
Tool/Trade-­‐off)
IMPLEMENTATION
SPACE
(Strategic/Tac;cal/Opera;onal)
PROBLEM
SOLVING
ENVELOPE:
Space
Perspec%ve
Theme/Object/Customer:
……………………………………………………………………………………………………………………………..
CREATIVE
LIFESPACE
(Networking;
Environment)

19.
#4ROD.
Dr.
Rod
King.
rodkuhnhking@gmail.com
&
hSp://businessmodels.ning.com
&
hSp://twiSer.com/RodKuhnKing
PROBLEM
SPACE
(Red
Ocean
Tool/Trade-­‐off)
METHOD
SPACE
(Job
To
Get
Done;
Analysis/Strategy)
SOLUTION
SPACE
(Blue
Ocean
Tool/Trade-­‐off)
IMPLEMENTATION
SPACE
(Strategic/Tac;cal/Opera;onal)
PROBLEM
SOLVING
ENVELOPE:
Space
Perspec%ve
Theme/Object/Customer:
……………………………………………………………………………………………………………………………..
CREATIVE
LIFESPACE
(Networking;
Environment)
Strategic/Tac;cal/Opera;onal
Problem
Solving
Visionary/Conceptual
Problem
Solving

20.
#4ROD.
Dr.
Rod
King.
rodkuhnhking@gmail.com
&
hSp://businessmodels.ning.com
&
hSp://twiSer.com/RodKuhnKing
PAST
(Done)
PRESENT
(Doing)
FUTURE
(To
Do)
CREATIVE
LIFESPACE
(Networking;
Environment)
PROBLEM
SOLVING
ENVELOPE:
Time
Perspec%ve
Theme/Object/Customer:
……………………………………………………………………………………………………………………………..

21.
#4ROD.
Dr.
Rod
King.
rodkuhnhking@gmail.com
&
hSp://businessmodels.ning.com
&
hSp://twiSer.com/RodKuhnKing
PROBLEM
SPACE
(PAST:
Done)
METHOD
SPACE
(PRESENT:
Thinking)
SOLUTION
SPACE
(FUTURE:
To
Do)
IMPLEMENTATION
SPACE
(PRESENT:
Doing)
PROBLEM
SOLVING
ENVELOPE:
Space-­‐Time
Perspec%ve
Theme/Object/Customer:
……………………………………………………………………………………………………………………………..
CREATIVE
LIFESPACE
(Networking;
Environment)

22. PROBLEM
SOLVING
ENVELOPE
(PSE)
TOOLKIT
Industry/Market/Customer
Goal:
……………………………………………………………………………………………………………………………..
#4ROD.
Dr.
Rod
King.
rodkuhnhking@gmail.com
&
hSp://businessmodels.ning.com
&
hSp://twiSer.com/RodKuhnKing
Space
Perspec;ve
Time
Perspec;ve
PROBLEM
SOLVING
ENVELOPE
(PSE)
Visionary
Problem
Solving
Opera-onal
Problem
Solving
Strategic
Problem
Solving

23. PROBLEM
SOLVING
ENVELOPE
(PSE)
TOOLKIT
Industry/Market/Customer
Goal:
……………………………………………………………………………………………………………………………..
#4ROD.
Dr.
Rod
King.
rodkuhnhking@gmail.com
&
hSp://businessmodels.ning.com
&
hSp://twiSer.com/RodKuhnKing
Visionary
Problem
Solving
Opera-onal
Problem
Solving
Strategic
Problem
Solving
Space
Perspec;ve
Time
Perspec;ve
PROBLEM
SOLVING
ENVELOPE
(PSE)
q Trade-­‐off
q Job
To
Get
Done
q 3
Generic
Strategies
q Blue
Ocean
Strategy
q Lean
Startup
Method
q Timeline
q Kanban
Board
q Six
Sigma
Method
q Business
Plan
q 9
Windows
(Mul%-­‐screen)
q 5
Forces
of
Compe%%on
q SWOT
Analysis
q Lean
Business
Model
Canvas
q Balanced
Scorecard
Mission
Vision
Strategy
Canvas
Ac%vity
Chart
Progress
Report
q Bug
List
q Trends
q Customer
Archetype
q 4
Ps

24. PROBLEM
SOLVING
ENVELOPE
(PSE)
TOOLKIT
Industry/Market/Customer
Goal:
……………………………………………………………………………………………………………………………..
#4ROD.
Dr.
Rod
King.
rodkuhnhking@gmail.com
&
hSp://businessmodels.ning.com
&
hSp://twiSer.com/RodKuhnKing
Implementa%on
Space
Problem
Space
Solu%on
Space
Present
Crea%ve
LifeSpace
Past
Future
Space
vs.
Time
Time
Past
Present
Future
System
(Enterprise)
Environment
(Ind./Market)
Supersystem
Space
Perspec;ve
Time
Perspec;ve
PROBLEM
SOLVING
ENVELOPE
(PSE)
Method
Space
Drama-c
Story
Canvas
Lean
Strategy
Canvas
Space-­‐Time
Dashboard
System
Hierarchy
(Business
Model
Dashboard)

25. PROBLEM
SOLVING
ENVELOPE
(PSE)
TOOLKIT
Industry/Market/Customer
Goal:
……………………………………………………………………………………………………………………………..
#4ROD.
Dr.
Rod
King.
rodkuhnhking@gmail.com
&
hSp://businessmodels.ning.com
&
hSp://twiSer.com/RodKuhnKing
Implementa%on
Space
Problem
Space
Solu%on
Space
Present
Crea%ve
LifeSpace
Past
Future
Space
Perspec;ve
Time
Perspec;ve
PROBLEM
SOLVING
ENVELOPE
(PSE)
Method
Space
Theme/Object/
Customer
Theme/Object/
Customer
Space
vs.
Time
Theme/Object/
Customer
Time
Past
Present
Future
System
(Enterprise)
Environment
(Ind./Market)
Supersystem
Space-­‐Time
Dashboard
System
Hierarchy
(Business
Model
Dashboard)

26. APPLE’S
PROBLEM
SOLVING
ENVELOPE
(PSE)
FOR
LISTENING
TO
MUSIC
2001
Industry/Market/Customer
Goal:
Listen
to
Music
#4ROD.
Dr.
Rod
King.
rodkuhnhking@gmail.com
&
hSp://businessmodels.ning.com
&
hSp://twiSer.com/RodKuhnKing
Space
Perspec;ve
Time
Perspec;ve
PROBLEM
SOLVING
ENVELOPE
(PSE)
For
Listening
to
Music
Method
(Strategy/Tac;cs)
Implementa%on
(Execu;on)
Problem
(Red
Ocean)
Solu%on
(Blue
Ocean)
Present
(Doing)
Crea%ve
LifeSpace
(Networking;
Environment)
Past
(Done)
Future
(To
Do)
Listen
to
Music
Listen
to
Music
Space
vs.
Time
Listen
to
Music
Time
Past
Present
Future
System
(Enterprise)
Environment
(Ind./Market)
Supersystem
Space-­‐Time
Dashboard
System
Hierarchy
(Business
Model
Dashboard)

27. APPLE’S
PROBLEM
SOLVING
ENVELOPE
(PSE)
FOR
PERSONALLY
ORGANIZING
AND
MANAGING
INFOFRMATION
(2007)
Industry/Market/Customer
Goal:
Personally
Organize
and
Manage
Informa;on
#4ROD.
Dr.
Rod
King.
rodkuhnhking@gmail.com
&
hSp://businessmodels.ning.com
&
hSp://twiSer.com/RodKuhnKing
Space
Perspec;ve
Time
Perspec;ve
PROBLEM
SOLVING
ENVELOPE
(PSE)
For
Personally
Organizing
and
Managing
Informa-on
Method
(Strategy/Tac;cs)
Implementa%on
(Execu;on)
Problem
(Red
Ocean)
Solu%on
(Blue
Ocean)
Present
(Doing)
Crea%ve
LifeSpace
(Networking;
Environment)
Future
(To
Do)
Personally
Organize
&
Manage
Info
Personally
Organize
&
Manage
Info
Past
(Done)
Space
vs.
Time
Personally
Organize
&
Manage
Info
Time
Past
Present
Future
System
(Enterprise)
Environment
(Ind./Market)
Supersystem
Space-­‐Time
Dashboard
System
Hierarchy
(Business
Model
Dashboard)

28. PROBLEM
SOLVING
ENVELOPE
(PSE)
FOR
CONTINUOUS
IMPROVEMENT
Industry/Market/Customer
Goal:
Zero
Defect
#4ROD.
Dr.
Rod
King.
rodkuhnhking@gmail.com
&
hSp://businessmodels.ning.com
&
hSp://twiSer.com/RodKuhnKing
Space
Perspec;ve
Time
Perspec;ve
PROBLEM
SOLVING
ENVELOPE
(PSE)
For
Con-nuous
Improvement
Method
(Strategy/Tac;cs)
Implementa%on
(Execu;on)
Problem
(Red
Ocean)
Solu%on
(Blue
Ocean)
Present
(Doing)
Crea%ve
LifeSpace
(Networking;
Environment)
Past
(Done)
Future
(To
Do)
Product/Service
Product/Service
Space
vs.
Time
Product/Service
Time
Past
Present
Future
System
(Enterprise)
Some
Defects
Product/
Service
Zero
Defect
(Six
Sigma)
Environment
(Ind./Market)
Supersystem
Space-­‐Time
Dashboard
System
Hierarchy
(Business
Model
Dashboard)

29.
#4ROD.
Dr.
Rod
King.
rodkuhnhking@gmail.com
&
hSp://businessmodels.ning.com
&
hSp://twiSer.com/RodKuhnKing
Space
Perspec;ve
Time
Perspec;ve
PROBLEM
SOLVING
ENVELOPE
(PSE)
For
Con-nuous
Innova-on
Method
(Strategy/Tac;cs)
Implementa%on
(Execu;on)
Problem
(Red
Ocean)
Solu%on
(Blue
Ocean)
Present
(Doing)
Crea%ve
LifeSpace
(Networking;
Environment)
Past
(Done)
Future
(To
Do)
Product/Service/
Business
Model
Product/Service/
Business
Model
PROBLEM
SOLVING
ENVELOPE
(PSE)
FOR
CONTINUOUS
INNOVATION
Industry/Market/Customer
Goal:
Awesome
Customer
Experience
(ACE)
Space
vs.
Time
Product/Service/
Business
Model
Time
Past
Present
Future
System
(Enterprise)
Product/Service/
Business
Model
Awesome
Customer
Exp.
Environment
(Ind./Market)
Supersystem
Space-­‐Time
Dashboard
System
Hierarchy
(Business
Model
Dashboard)

30. PROBLEM
SOLVING
ENVELOPE
(PSE)
FOR
SILICON
VALLEY
STARTUPS
2014
Industry/Market/Customer
Goal:
Zero
Mortality
Rate
(ZMR)
for
Silicon
Valley
Startups
#4ROD.
Dr.
Rod
King.
rodkuhnhking@gmail.com
&
hSp://businessmodels.ning.com
&
hSp://twiSer.com/RodKuhnKing
Space
Perspec;ve
Time
Perspec;ve
PROBLEM
SOLVING
ENVELOPE
(PSE)
For
Silicon
Valley
Startups
Method
(Strategy/Tac;cs)
Implementa%on
(Execu;on)
Problem
(Red
Ocean)
Solu%on
(Blue
Ocean)
Present
(Doing)
Crea%ve
LifeSpace
(Networking;
Environment)
Past
(Done)
Future
(To
Do)
Silicon
Valley
Startups
Silicon
Valley
Startups
Space
vs.
Time
Silicon
Valley
Startups
Time
Past
Present
Future
System
(Enterprise)
High
Failure
Rate
Silicon
Valley
Startups
Zero
Failure
Rate
Environment
(Ind./Market)
Supersystem
Space-­‐Time
Dashboard
System
Hierarchy
(Business
Model
Dashboard)

31.
#QBE.
Dr.
Rod
King.
rodkuhnhking@gmail.com
&
hSp://businessmodels.ning.com
&
hSp://twiSer.com/RodKuhnKing
“Smart”
Execu%on
Cycle
Doing
(PRESENT)
Outcome
Done
(PAST)
Plan
To
Do
(FUTURE)
Rapidly
Eliminate
“Fat
Strategy”
and
Maximize
Profitability

32. DRAMATIC
STORY
CANVAS
Industry
(Product
Category)/Market:
…………………………………………………………………………………………………………………..
#4ROD.
Dr.
Rod
King.
rodkuhnhking@gmail.com
&
hSp://businessmodels.ning.com
&
hSp://twiSer.com/RodKuhnKing
PROBLEM
SPACE
(Red
Ocean/Trade-­‐off/Tool)
METHOD
SPACE
(Job
To
Get
Done;
Analysis/Strategy)
SOLUTION
SPACE
(Blue
Ocean/Trade-­‐off/Tool)
IMPLEMENTATION
SPACE
(Strategic/Tac;cal/Opera;onal)
Strategic/Tac;cal/Opera;onal
Problem
Solving
Visionary/Conceptual
Problem
Solving

33.
#4ROD.
Dr.
Rod
King.
rodkuhnhking@gmail.com
&
hSp://businessmodels.ning.com
&
hSp://twiSer.com/RodKuhnKing
PROBLEM
SPACE
(Red
Ocean/Trade-­‐off/Tool)
METHOD
SPACE
(Job
To
Get
Done;
Analysis/Strategy)
SOLUTION
SPACE
(Blue
Ocean/Trade-­‐off/Tool)
Strategic/Tac;cal/Opera;onal
Problem
Solving
Visionary/Conceptual
Problem
Solving
DRAMATIC
STORY
CANVAS
Industry
(Product
Category)/Market:
…………………………………………………………………………………………………………………..

34.
#4ROD.
Dr.
Rod
King.
rodkuhnhking@gmail.com
&
hSp://businessmodels.ning.com
&
hSp://twiSer.com/RodKuhnKing
PROBLEM
SPACE
(Red
Ocean/Trade-­‐off/Tool)
METHOD
SPACE
(Job
To
Get
Done;
Analysis/Strategy)
SOLUTION
SPACE
(Blue
Ocean/Trade-­‐off/Tool)
VALUE
CREATION
(Enterprise
Engine)
VALUE
DELIVERY
(Customer
Growth
Engine)
VALUE
CAPTURE/SHARING
(Value
Engine)
Strategic/Tac;cal/Opera;onal
Problem
Solving
Visionary/Conceptual
Problem
Solving
DRAMATIC
STORY
CANVAS
Industry
(Product
Category)/Market:
…………………………………………………………………………………………………………………..

35.
#4ROD.
Dr.
Rod
King.
rodkuhnhking@gmail.com
&
hSp://businessmodels.ning.com
&
hSp://twiSer.com/RodKuhnKing
PROBLEM
SPACE
(Red
Ocean/Trade-­‐off/Tool)
METHOD
SPACE
(Job
To
Get
Done;
Analysis/Strategy)
SOLUTION
SPACE
(Blue
Ocean/Trade-­‐off/Tool)
VALUE
CREATION
(Enterprise
Engine)
VALUE
DELIVERY
(Customer
Growth
Engine)
VALUE
CAPTURE/SHARING
(Value
Engine)
KP
KA
VP
CR
CS
C$
P$
KR
CH
R$
Strategic/Tac;cal/Opera;onal
Problem
Solving
Visionary/Conceptual
Problem
Solving
DRAMATIC
STORY
CANVAS
Industry
(Product
Category)/Market:
…………………………………………………………………………………………………………………..

36. DRAMATIC
STORY
CANVAS:
Basic
Holis;cally
Document,
Present,
and
Manage
Organiza;onal
Success
(Failure)
in
Business
and
Life
#4ROD.
Dr.
Rod
King.
rodkuhnhking@gmail.com
&
hSp://businessmodels.ning.com
&
hSp://twiSer.com/RodKuhnKing
Problem
Pain:
(Un)Known
RED
OCEAN
BLUE
OCEAN
Solu-on
Gain:
(Un)Known
Business
Model
Business
Model
Job
To
Get
Done/Experience
(Strategy/Tac%cs/Execu%on)

37. DRAMATIC
STORY
CANVAS
FOR
HOLISTIC
PROBLEM
SOLVING
(HPS)
Holis;cally
Document,
Present,
and
Manage
Organiza;onal
Success
(Failure)
in
Business
and
Life
#4ROD.
Dr.
Rod
King.
rodkuhnhking@gmail.com
&
hSp://businessmodels.ning.com
&
hSp://twiSer.com/RodKuhnKing
Problem
Pain:
(Un)Known
RED
OCEAN
BLUE
OCEAN
Solu-on
Gain:
(Un)Known
Business
Model
Business
Model
Before
A_er
Job
To
Get
Done/Experience
(Journey:
Strategy/Execu%on)

38.
#4ROD.
Dr.
Rod
King.
rodkuhnhking@gmail.com
&
hSp://businessmodels.ning.com
&
hSp://twiSer.com/RodKuhnKing
Problem
Pain:
(Un)Known
RED
OCEAN
BLUE
OCEAN
Solu-on
Gain:
(Un)Known
Business
Model
Business
Model
Before
A_er
Business
Model
(System)
VALUE
CREATION
(Enterprise
Engine)
VALUE
DELIVERY
(Customer
Growth
Engine)
VALUE
CAPTURE/SHARING
(Value
Engine)
KP
KA
VP
CR
CS
C$
P$
KR
CH
R$
BUSINESS
MODEL
ENVIRONMENT
(Compe%%ve/Unfair
Advantage)
Lean
Business
Model
Canvas
Job
To
Get
Done/Experience
(Journey:
Strategy/Execu%on)
DRAMATIC
STORY
CANVAS
FOR
HOLISTIC
PROBLEM
SOLVING
(HPS)
Holis;cally
Document,
Present,
and
Manage
Organiza;onal
Success
(Failure)
in
Business
and
Life

39.
#4ROD.
Dr.
Rod
King.
rodkuhnhking@gmail.com
&
hSp://businessmodels.ning.com
&
hSp://twiSer.com/RodKuhnKing
Problem
Pain:
(Un)Known
RED
OCEAN
BLUE
OCEAN
Solu-on
Gain:
(Un)Known
Business
Model
Business
Model
Before
A_er
Business
Model
(System)
Key
Metrics
VALUE
CREATION
(Enterprise
Engine)
VALUE
DELIVERY
(Customer
Growth
Engine)
VALUE
CAPTURE/SHARING
(Value
Engine)
KP
KA
VP
CR
CS
C$
P$
KR
CH
R$
BUSINESS
MODEL
ENVIRONMENT
(Compe%%ve/Unfair
Advantage)
Lean
Business
Model
Canvas
Job
To
Get
Done/Experience
(Journey:
Strategy/Execu%on)
DRAMATIC
STORY
CANVAS
FOR
HOLISTIC
PROBLEM
SOLVING
(HPS)
Holis;cally
Document,
Present,
and
Manage
Organiza;onal
Success
(Failure)
in
Business
and
Life

40. DRAMATIC
STORY
CANVAS
FOR
HOLISTIC
PROBLEM
SOLVING
(HPS)
Holis;cally
Document,
Present,
and
Manage
Organiza;onal
Success
(Failure)
in
Business
and
Life
#4ROD.
Dr.
Rod
King.
rodkuhnhking@gmail.com
&
hSp://businessmodels.ning.com
&
hSp://twiSer.com/RodKuhnKing
Problem
Pain:
(Un)Known
RED
OCEAN
BLUE
OCEAN
Solu-on
Gain:
(Un)Known
Business
Model
Business
Model
D.
Simple
(Tame/
Closed)
Problem
B.
Complex
Problem
C.
Complicated
Problem
A.
Chao-c
(Wicked/
Open)
Problem
PROBLEM
SPACE:
4
Problem
Archetypes
Problem
Archetypes
Before
A_er
Job
To
Get
Done/Experience
(Journey:
Strategy/Execu%on)

41. DRAMATIC
STORY
CANVAS
FOR
HOLISTIC
PROBLEM
SOLVING
(HPS)
Holis;cally
Document,
Present,
and
Manage
Organiza;onal
Success
(Failure)
in
Business
and
Life
#4ROD.
Dr.
Rod
King.
rodkuhnhking@gmail.com
&
hSp://businessmodels.ning.com
&
hSp://twiSer.com/RodKuhnKing
Problem
Pain:
(Un)Known
RED
OCEAN
BLUE
OCEAN
Solu-on
Gain:
(Un)Known
Business
Model
Business
Model
D.
Improving/
Disrup%ng
B.
Prototyping
C.
Pilo%ng/
Building
A.
Pretotyping
Measuring;
Learning
Before
A_er
METHOD
SPACE:
4
Problem-­‐Solving
Strategies
Job
To
Get
Done/Experience
(Journey:
Strategy/Execu%on)

42. DRAMATIC
STORY
CANVAS
FOR
HOLISTIC
PROBLEM
SOLVING
(HPS)
Holis;cally
Document,
Present,
and
Manage
Organiza;onal
Success
(Failure)
in
Business
and
Life
#4ROD.
Dr.
Rod
King.
rodkuhnhking@gmail.com
&
hSp://businessmodels.ning.com
&
hSp://twiSer.com/RodKuhnKing
Problem
Pain:
(Un)Known
RED
OCEAN
BLUE
OCEAN
Solu-on
Gain:
(Un)Known
Business
Model
Business
Model
D.
Improving/
Disrup%ng
B.
Prototyping
C.
Pilo%ng/
Building
A.
Pretotyping
Measuring;
Learning
Before
A_er
Holis%c
(Pafern/Non-­‐linear/
System/Crea%ve)
Thinking,
Design,
and
Problem
Solving
Reduc%onist
(Fragmented/Linear/
Analy%cal/Cri%cal)
Thinking,
Design,
and
Problem
Solving
METHOD
SPACE:
4
Problem-­‐Solving
Strategies
Job
To
Get
Done/Experience
(Journey:
Strategy/Execu%on)

43. Space-­‐Time
Dashboard
#QBE.
Dr.
Rod
King.
rodkuhnhking@gmail.com
&
hSp://businessmodels.ning.com
&
hSp://twiSer.com/RodKuhnKing
SPACE
vs
TIMELINE
TIMELINE
Future
Present
Past
SYSTEM
HIERARCHY
(Business
Model
Dashboard)
System
Environment
Supersystem

44. Space-­‐Time
Dashboard
#QBE.
Dr.
Rod
King.
rodkuhnhking@gmail.com
&
hSp://businessmodels.ning.com
&
hSp://twiSer.com/RodKuhnKing
SPACE
vs
TIMELINE
TIMELINE
Future
Present
Past
SYSTEM
HIERARCHY
(Business
Model
Dashboard)
System
(Internal)
Environment
(Locally
External)
Supersystem
(Globally
External)

45. Space-­‐Time
Dashboard
#QBE.
Dr.
Rod
King.
rodkuhnhking@gmail.com
&
hSp://businessmodels.ning.com
&
hSp://twiSer.com/RodKuhnKing
SPACE
vs
TIMELINE
TIMELINE
Future
(To
Do)
Present
(Doing)
Past
(Done)
SYSTEM
HIERARCHY
(Business
Model
Dashboard)
System
(Internal)
Environment
(Locally
External)
Supersystem
(Globally
External)

46. Space-­‐Time
Dashboard
#QBE.
Dr.
Rod
King.
rodkuhnhking@gmail.com
&
hSp://businessmodels.ning.com
&
hSp://twiSer.com/RodKuhnKing
SPACE
vs
TIMELINE
TIMELINE
Future
(To
Do)
Present
(Doing)
Past
(Done)
SYSTEM
HIERARCHY
(Business
Model
Dashboard)
System
(Internal)
Environment
(Locally
External)
Supersystem
(Globally
External)
CREATIVE
LIFESPACE

47. Space-­‐Time
Dashboard
#QBE.
Dr.
Rod
King.
rodkuhnhking@gmail.com
&
hSp://businessmodels.ning.com
&
hSp://twiSer.com/RodKuhnKing
SPACE
vs
TIMELINE
TIMELINE
(Trade-­‐off:
SWOT
Analysis)
Future
+
O:
Opportuni%es
-­‐ T:
Threats
Present
+
S:
Strengths
-­‐ W:
Weaknesses
Past
(Done)
SYSTEM
HIERARCHY
(Business
Model
Dashboard)
System
(Internal)
Environment
(Locally
External)
Supersystem
(Globally
External)
CREATIVE
LIFESPACE

48. Space-­‐Time
Dashboard
#QBE.
Dr.
Rod
King.
rodkuhnhking@gmail.com
&
hSp://businessmodels.ning.com
&
hSp://twiSer.com/RodKuhnKing
SPACE
vs
TIMELINE
TIMELINE
(Trade-­‐off:
SWOT
Analysis)
Future
+
O:
Opportuni%es
-­‐ T:
Threats
Present
+
S:
Strengths
-­‐ W:
Weaknesses
Past
(Done)
SYSTEM
HIERARCHY
(Business
Model
Dashboard)
System
(Internal)
Environment
(Locally
External)
Supersystem
(Globally
External)

49. Space-­‐Time
Dashboard
#QBE.
Dr.
Rod
King.
rodkuhnhking@gmail.com
&
hSp://businessmodels.ning.com
&
hSp://twiSer.com/RodKuhnKing
SPACE
vs
TIMELINE
TIMELINE
(Trade-­‐off:
SWOT
Analysis)
Future
Present
Past
(Done)
+:
O
-­‐:
T
+:
S
-­‐:
W
SYSTEM
HIERARCHY
(Business
Model
Dashboard)
System
(Internal)
Environment
(Locally
External)
Supersystem
(Globally
External)

50. Space-­‐Time
Dashboard
#QBE.
Dr.
Rod
King.
rodkuhnhking@gmail.com
&
hSp://businessmodels.ning.com
&
hSp://twiSer.com/RodKuhnKing
SPACE
vs
TIMELINE
TIMELINE
(Trade-­‐off:
SWOT
Analysis)
Future
Present
Past
(Done)
+:
O
-­‐:
T
+:
S
-­‐:
W
SYSTEM
HIERARCHY
(Business
Model
Dashboard)
System
(Organiza;on;
Enterprise)
Environment
(Market/Industry)
Supersystem
(Globally
External)

51.
#4ROD.
Dr.
Rod
King.
rodkuhnhking@gmail.com
&
hSp://businessmodels.ning.com
&
hSp://twiSer.com/RodKuhnKing
BUSINESS
MODEL
DASHBOARD
BUSINESS
MODEL
DASHBOARD
[PERFORMANCE
OR
TRADE-­‐OFF:
Cost
(Pain);
REVENUE
(Delight)]
Supersystem
Region/Gov./
NGOs
Influencers/
Media
Non-­‐Customers
(Prospects)
PESTLIED
Events/
Trends
Environment
(Market/Industry)
Suppliers
Channels/
Rela%onships
(In)Direct
Compe%tors
New
Entrants
(Startups)
Customers
System
(Enterprise)
Input
Processor
Output
Feedback
The
3
Levels
of
Business
Model
Performance

52.
#QBE.
Dr.
Rod
King.
rodkuhnhking@gmail.com
&
hSp://businessmodels.ning.com
&
hSp://twiSer.com/RodKuhnKing
?
1 2
4
3
5
Chasm
(“Death
Valley”)
STARTUP
FOUNDER
1.
Just
Do
It-­‐
Worker
2.
Business
Plan-­‐
Worker
3.
Lean
Startup-­‐
Worker
4.
Genius
Worker
5.
Life
Cycle
Worker
Performance
(Delight;
Benefit)
Cost
(Pain)
Scalable
Startup’s
Journey
(Quest/Lifecycle)
5
Types
of
“Startup
Founders”