1. Rodney Cole
Spring, TX 77386 | 832.466.3974 | rcole@gmail.com
Exports Operations Manager – 15+ Years’ Experience
Committed and results-oriented Supply Chain Professional with experience transforming regional and
national transportation and warehouse operations with expertise in strategic planning, operations
management, and import/export product logistics management. An engaging leader who garners the
respect of others through factual and objective decision making and polished communication,
interpersonal and leadership skills. Passionately committed to providing desired results, improving
efficiencies, reducing costs, and motivating others to customer service and performance excellence.
 Account Management
 Business Continuity
 Contract Negotiations
 Cost Controls & Reduction
 Import/Exports
 C-Level Communication
 Inventory Management
 Legal/Regulatory Compliance
 Multi Modal Planning
 Professional Development
 Performance Metrics
 Process Reengineering
 Team Building & Motivation
 4PL Management
 Financial & Data Analytics
HIGHLIGHT ACHIEVEMENTS
 Garnered accounts with clients such as ExxonMobil, Mars Chocolates, Chemtura Corp. and
National Oilwell Varco
 Scaled capacity to accommodate tenfold increase in hazmat shipments, from 20 to 250 monthly
 Grew revenue more than 250% - transformed operations from $75K to $300K or $2.5M YOY
through customer service initiatives, client relationship management and client acquisitions
 Built department from one employee to team of 10 – Molded department to company growth and
maintained flawless execution by training employees to support varying and complex client needs
 Managed both Air Freight and Gateway departments - ensured uninterrupted growth and seamless
operations for over 10 years through effective planning and management techniques
 Established multimillion dollar and high-volume freight operations for two organizations -
collaborated with senior leaders, vendors, clients and build operations from startup to sustainment
for BDP International and Rohde & Liensenfeld
 Exceeded sales goals – continually surpass revenue targets by signing new clients and ensuring
existing client growth is planned for and accommodated seamlessly into operations
 Increased customer retention - implemented programs and practices to carryout effective
communication and planning with client teams and senior leaders
PROFESSIONAL EXPERIENCE
BDP International, Inc. 2001–Present
OPERATIONS MANAGER – AIR FREIGHT & GATEWAY
Responsible for establishing the company’s airfreight operations from startup to sustained growth and
business continuity. Direct all on site aspects of the logistics, customer service, and delivery operations.
Ensure routing of top accounts with the highest precision to prevent service failures. Collaborate in all
phases of strategic planning with other members of management team, including logistics, inventory
control, shipping strategies, vendor relations, budget constraints, discrepancy resolution and supply
maintenance. Perform needs-based and situational assessments of policies and procedures to improve
operational efficiency, manage and reduce costs, promote both employee and client satisfaction, and
ensure adherence to related quality control standards.
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2. Rodney Cole | 832.466.3974 | rcole@gmail.com
BDP International, Inc. Continued…
 Receive, review and process high volume complex export transactions for client base
 Create and develop written procedures for handling each account served by the team
 Communicate changes of U.S. and foreign shipping regulations and procedures to clients
 Establish detailed client profiles and procedures that properly represent their export process
 Obtain shipment cost, issue quotes, make bookings with the carriers and prepare documents
 Coordinate cargo, preparing tenders, coordinating large (oversized) shipments and volume traffic
 Negotiate transportation rates, service levels, and fees with suppliers, brokers, and steam ships
 Oversee, train and advise team members and clients in areas of export administration regulations,
and other government agency regulations, and export services
 Review and monitor all Shipper Export Declaration rejections, requests for information from clients,
government agencies, and other correspondence
 Procure commercial freight carriers, incorporating interstate and international commerce
regulations and corporate guidelines, to ensure greater efficiency in logistical operations
 Develop and maintain understanding and awareness of the ramifications of the International Trade
agreements for the companies and customers
 Design, implement, and maintain systems required to classify and qualify products eligible for
reduced tariffs under International Trade agreements regulations
AIR FREIGHT MANAGER, Rohde & Liensenfeld, Inc. 1998–2001
Directed operations for Airfreight department overseeing all aspects including air and ocean freight
logistics and pricing strategies, transport vendor contract negotiations, on-site client networking, P&L,
export distributions, expedited shipment; preparing import/export, HAWB’s, MAWB’s, manifest and
customs paperwork; preparing quotes for clients, and working cross-functionally with shippers,
consignees, agents, truckers, airlines, steamship lines, brokers and other stakeholders.
LOGISTICS MANAGER, Fritz Companies, Inc. 1993–1998
Performed logistic and management functions for an oil and gas sector company, providing efficient
service at the least cost for cross-functional teams including Projects, Aftermarket and Covington
operations, shipped products by air, ocean, truck, oversaw all domestic and international shipments,
negotiated favorable contracts with all modes of transport, and arranged transportation services to
meet needs of customers and production schedules.
EDUCATION & TRAINING
A.A.S. in Information Systems – Microcomputer Technology Institute
International Business and Trade – North Harris College (Major Coursework Complete)
Leadership Development Program | TSA & Hazardous Material Certification
TECHNICAL SKILLS
MS Office Professional Suite: Word, Excel, Access, Power Point, Outlook, Project
Other: AS400, Adobe Suite, Lotus Notes, SAP
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