The document provides tips for talking to anyone, with the goal of making a genuine connection. It recommends smiling warmly after a brief pause, maintaining eye contact, asking open-ended questions, actively listening, finding similarities respectfully, and thanking the other person specifically to show appreciation for them. The overall message is to make the other person feel seen, heard and valued through small verbal and nonverbal behaviors.

1. How to Talk to ANYONE
By Leil LOWNDES

2. Let’s start with your smile ☺

3. The Flooding Smile
• Don’t flash an immediate smile when you greet
someone.
• Instead, look at other person’s face for a second.
• Then let a big, warm, responsive smile flood over your
face and overflow into your eyes.
• The split-second delay convinces people that your
flooding smile is genuine and only for them.

4. Big-Baby Pivot
• Throw that warm smile coupled with 100% body turn.
• Pivoting 100% toward the new person shouts “I think
you are very, very special.”

5. Sticky Eyes
• Maintain eye contact even he/she is finished speaking.
Then look away ever so slowly if you have to. This
makes you appear intelligent and insightful.

6. Standard opening questions
• Where are you from?
• Who do you know?
• Compliment them.

7. Always give them hooks to continue
the conversation.

8. Mood settings
• Put people at ease
• Match moods
• Identify language style & preferences
• Learn about person’s hot buttons
• Don’t interrupt & Listen more than you talk

9. Never the Naked
• Never the Naked City/job/introduction
• No simple answer
• Be a wealth of information

10. Watch the Scene Before You Make the
Scene
• SEE
• HEAR
• FEEL
• VISUALIZE

11. Kill the Quick “Me, Too!”
• Do not volunteer your similarities with other person.
• Let them discover themselves during the conversation.

12. Say it as long as it’s not
• Complaining
• Rude
• Unpleasant

13. Comm-YOU-nication
• Big winners know there’s a three-letter word more
important then SEX to get people’s attention. That word
is “YOU.”

14. The Exclusive Smile
• Grace each person with a distinct smile when meeting
groups of people.
• You make them feel like you don’t just smile at anybody.

15. Instant History
• Find a few words that reprieve the laugh, the warm
smile, the good feelings the two of you felt.

16. Tracking
• Track the tiniest details of your conversation partners’
lives.

17. Employ Empathizers
• Dust your dialogue with phrases like “I see what you
mean.” Sprinkle it with sentimental sparklers like “That’s
a lovely thing to say.”

18. “I Hear Your Other Line”
• When you hear a phone in the background,stop
speaking.

19. Little Strokes
• Let them know how much you appreciate them by
caressing them with verbal Little Strokes like “Nice job!”
“Well done!” “Cool!”

20. Never the Naked Thank you
• Always say “thank you for…” never just “thank you.”

21. Thank you for listening!