7. Passionate Support for AWS
– Three different service levels
– 24/7 Service desk
– Local AWS Architects
– Support is backed by Enterprise
level AWS support
9. • Governance encompasses an organisation’s mission, long-term
goals, responsibilities, and decision making.
• Gartner describes IT governance as “the processes that ensure the
effective and efficient use of IT in enabling an organization to
achieve its goals”.
What is Governance
13. • Define rules to provision resources
• Discover resources and changes
• Monitor compliance
• React (manage, report, respond) to changes
The Governance Challenge
… but without compromising agility and innovation
15. • To be efficient
• Reduce and manage risks
• Ensure regulatory compliance
• Being effective with cost
• Enable and communicate correct way of doing IT
• Reducing shadow and rogue IT
• Enable speed and innovation without increasing
risks
Why would You need Governance?
17. Steps to Cloud Governance
No Governance
• Minimal interaction
• Reactive environment
• Manual administration
• Unpredictable cost
• No structure
Adoption
• Policies maturing
• Rapid deployment
• Education and
communication
• Common language
forming
Mature
• Automation driven
• Self service
• Speed with control
• Built in security
• Built in compliance
• Understanding
18. • Create Frameworks and Documents
– Policies
– Principles
– Guidelines
• Include Decision Makers and Influencers
• Individuals
• Other Entities
• Create good atmosphere and spirit
What you need to succeed?
20. • Enable changing culture
• Top down enablement - not enforcement
• Increase communication
• Promote autonomy
• Executive sponsorship
• Training and education
Developing Culture
23. …provide the leadership, transformational capability, best
practice, research, governance, support and training to the
organisation for cloud native apps as well as on-premise/co-
location workloads and those moving to the new construct;
as well as those being retained, maintained or retired from
their current legacy environment.
This can be called for example Cloud Center of Excellence
You will need to…