A complete guide on what is EMOTIONAL INTELLIGENCE and how can one become EMOTIONALLY INTELLIGENT !

1. RAVENSHAW UNIVERSITY
ORGANISATION BEHAVIOUR &
BUSINESS ETHICS- I (BBA – 2.3.20)
ASSIGNMENT
Submitted By :
GROUP 2
Submitted To :
MRS. LEENA P. SINGH

2. EMOTIONAL
INTELLIGENCE

3.  INTRODUCTION TO EMOTIONAL INTELLIGENCE
 WHY IS IT IMPORTANT ?
 4 COMPETENCIES
 ADVANTAGES
 DISADVANTAGES
 EFFECTS OF LOW EMOTIONAL INTELLIGENCE
 GENERAL ADVICE
CONTENTS

4. Introduction to
Emotional Intelligence

5. Emotional Intelligence (EI) or Emotional Quotient (EQ)
is the ability to…
Understand the needs and feelings of oneself and other people
Manage one’s own feelings
Respond to others in appropriate ways

6. Person with Low
Emotional
Intelligence
Person with High
Emotional
Intelligence

7. Why Is Emotional Intelligence
Important ?
Increases Team Perfrormance
Increases Leadership Ability
Improves Decision Making
Decreases Occupational Stress
Reduces Staff Turnover
Increases Personal Well-being

8.  Research shows that IQ can help you to be
SUCCESSFUL to the extent of 20 percent only in life.
The rest of 80 percent SUCCESS depends on Emotional
Intelligence (EQ).
 As compared to Intelligent Quotient
(IQ) , Emotional Intelligence (EI) is 4
times more important key factor for
success than IQ.

9. 4 Competencies Of
Emotional Intelligence
Self Awareness
Social Awareness
Self Management
Relationships

10. SOCIAL
AWARENESS
SELF -
AWARENESS
RELATIONSHIPS
MANAGEMENT
SELF -
MANAGEMENT
• Emotional Self-Awareness
• Confidence
• Self-Assessment
• Empathy
• Organizational Awareness
• Tolerance
• Inspirational Leadership
• Teamwork
• Conflict Management
• Achievement Orientation
• Adaptability
• Emotional Self-Control

11. Improves relationships with colleagues
Maintains control
Lowers stress levels
Maintains motivation
Enables good communication and an ability to influence others
without conflict
Enhances reputation within the team and the organisation
Advantages of using
Emotional Intelligence

12. Cannot always be learned , though it can be developed
Is sometimes dismissed as being just another
management fad
Is ridiculed by people with low levels of emotional
intelligence
Disadvantages of using
Emotional Intelligence

13. Behavioural Issues
Misunderstanding
Negative Perceptions
Emotional Issues
Relationship Destruction
Effects Of Low
Emotional Intelligence

14. REASONING And ACCEPTING
Taking FEEDBACK With Ease
Body Language
Using EMOTIONS Appropriately
Admitting And Learning From Mistakes
Forgiving
General Advice

15. IF YOU ARE TUNED OUT OF YOUR
OWN EMOTIONS ,
YOU WILL BE POOR AT READING
THEM IN
OTHER PEOPLE
-DANIEL GOLEMAN

16. 15 DBA 007
ROSHAN KUMAR SINGHI
15 DBA 008
SUBHASHREE KAR
15 DBA 009
SRADHANJALI NAYAK
15 DBA 010
MD. WAHID
15 DBA 011
SADIA ALAM
THANK
YOU
for
LISTENING TO
OUR PRESENTATION