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Ground	Control	to	Major	Tom:	
Is	there	a	future	for		
business	analysis?	
Ryan McKergow
Erin McManus
ryanmckergow	
erinalanamcmanus
think sharp
How has the way we
think about
technology
changed?
think sharp Ryan McKergow | Erin McManus
Technology
1.  What are we building?
2.  How are we building it?
3.  Why are we building it?
think sharp
How has the
evolution of agile
impacted
organisations?
think sharp Ryan McKergow | Erin McManus
1. Cross-functional teams
think sharp Ryan McKergow | Erin McManus
2.	Shared	language
think sharp Ryan McKergow | Erin McManus
3. Iterative software development
think sharp
Where does the
business analyst fit
in?
think sharp Ryan McKergow | Erin McManus
Australian corporate agile team
Business Analyst/s Developer/s Tester/s
Architect Product Owner Project Managers
think sharp Ryan McKergow | Erin McManus
Australian digital agile team
Business Analyst/s
(optional)
Developer/s Tester/s
Product Owner Delivery Lead
think sharp Ryan McKergow | Erin McManus
Scrum teams (as per the Scrum Guide)
Development Team Product Owner Scrum Master
think sharp Ryan McKergow | Erin McManus
Scaled Agile Framework (SAFe) teams
Agile Team Product Owner Scrum Master
think sharp Ryan McKergow | Erin McManus
Start ups & digital agencies
Development Team Project Manager or
Business person
think sharp Ryan McKergow | Erin McManus
Analysis is critical
“Analysis doesn’t need
a role to happen.
But… not having a
Business Analyst is not an
excuse for it not to happen.”
Ryan McKergow
think sharp Ryan McKergow | Erin McManus
Where does that leave us?
think sharp
What’s the skillset of a
T-shaped analyst?
think sharp Ryan McKergow | Erin McManus
T-shaped individual
Breadth	
Depth
think sharp Ryan McKergow | Erin McManus
Adaptable
“…the species that survives is the
one that is able best to adapt and
adjust to the changing
environment in which it finds
itself.”
Some guy paraphrasing Charles Darwin
think sharp Ryan McKergow | Erin McManus
Adaptable
think sharp Ryan McKergow | Erin McManus
Adaptable analysts…
1.  Are curious & experiment
2.  See opportunities & think
ahead
3.  Are current & open
4.  See systems
think sharp Ryan McKergow | Erin McManus
Customer centric
Design >> << UX
think sharp Ryan McKergow | Erin McManus
Customer-centric
1.  User interviews
2.  Customer journey mapping
3.  Wireframing
think sharp Ryan McKergow | Erin McManus
Relentless pursuit for quality
think sharp Ryan McKergow | Erin McManus
Catalyst for collaboration
think sharp Ryan McKergow | Erin McManus
Catalyst for collaboration
think sharp Ryan McKergow | Erin McManus
Explain complexity succinctly
think sharp Ryan McKergow | Erin McManus
Refer to this article featuring @TotherAlistair: http://bit.ly/agilecomms
Explain complexity succinctly
think sharp Ryan McKergow | Erin McManus
Refer to this article featuring @TotherAlistair: http://bit.ly/agilecomms
Explain complexity succinctly
think sharp Ryan McKergow | Erin McManus
“Our job as analysts is not just
to write requirements.”
Ryan McKergow
Explain complexity succinctly
think sharp Ryan McKergow | Erin McManus
Influencer of team dynamics
think sharp Ryan McKergow | Erin McManus
Influencer of team dynamics
1.  Drive consensus
2.  Shared understanding of goals
3.  Emotional intelligence &
humour
think sharp
Ground control to
Major Tom:
Is there a future for business
analysis?
Elabor8.com.au
Thank you!
think sharp Ryan McKergow | Erin McManus
Image References
1.  I0.wp.com, (2016). [online] Available at:
http://i0.wp.com/www.rocknroll-goulash.com/wp-content/uploads/2015/07/David-Bowie-Space-
Oddity-1.jpg?resize=371%2C395 [Accessed 15 Feb. 2016].
2.  Assets.nydailynews.com, (2016). [online] Available at:
http://assets.nydailynews.com/polopoly_fs/1.98449.1314089135!/img/httpImage/image.jpg_gen/
derivatives/gallery_1200/gal-movie-a-team-jpg.jpg [Accessed 15 Feb. 2016].
3.  M.c.lnkd.licdn.com, (2016). [online] Available at:
http://m.c.lnkd.licdn.com/mpr/mpr/
AAEAAQAAAAAAAANyAAAAJGM0OGRlMjI0LWEyNzItNDk1Zi04YjQ1LWYzYTQxYTcwZWFiZg.jp
g [Accessed 15 Feb. 2016].
4.  Agilemodeling.com, (2015). Communication on Agile Software Teams. [online] Available at:
http://www.agilemodeling.com/essays/communication.htm [Accessed 15 Nov. 2015].

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Ground control to Major Tom - Is there a future for business analysis? - 1st Conference - 15_02_2016

  • 2. think sharp How has the way we think about technology changed?
  • 3. think sharp Ryan McKergow | Erin McManus Technology 1.  What are we building? 2.  How are we building it? 3.  Why are we building it?
  • 4. think sharp How has the evolution of agile impacted organisations?
  • 5. think sharp Ryan McKergow | Erin McManus 1. Cross-functional teams
  • 6. think sharp Ryan McKergow | Erin McManus 2. Shared language
  • 7. think sharp Ryan McKergow | Erin McManus 3. Iterative software development
  • 8. think sharp Where does the business analyst fit in?
  • 9. think sharp Ryan McKergow | Erin McManus Australian corporate agile team Business Analyst/s Developer/s Tester/s Architect Product Owner Project Managers
  • 10. think sharp Ryan McKergow | Erin McManus Australian digital agile team Business Analyst/s (optional) Developer/s Tester/s Product Owner Delivery Lead
  • 11. think sharp Ryan McKergow | Erin McManus Scrum teams (as per the Scrum Guide) Development Team Product Owner Scrum Master
  • 12. think sharp Ryan McKergow | Erin McManus Scaled Agile Framework (SAFe) teams Agile Team Product Owner Scrum Master
  • 13. think sharp Ryan McKergow | Erin McManus Start ups & digital agencies Development Team Project Manager or Business person
  • 14. think sharp Ryan McKergow | Erin McManus Analysis is critical “Analysis doesn’t need a role to happen. But… not having a Business Analyst is not an excuse for it not to happen.” Ryan McKergow
  • 15. think sharp Ryan McKergow | Erin McManus Where does that leave us?
  • 16. think sharp What’s the skillset of a T-shaped analyst?
  • 17. think sharp Ryan McKergow | Erin McManus T-shaped individual Breadth Depth
  • 18. think sharp Ryan McKergow | Erin McManus Adaptable “…the species that survives is the one that is able best to adapt and adjust to the changing environment in which it finds itself.” Some guy paraphrasing Charles Darwin
  • 19. think sharp Ryan McKergow | Erin McManus Adaptable
  • 20. think sharp Ryan McKergow | Erin McManus Adaptable analysts… 1.  Are curious & experiment 2.  See opportunities & think ahead 3.  Are current & open 4.  See systems
  • 21. think sharp Ryan McKergow | Erin McManus Customer centric Design >> << UX
  • 22. think sharp Ryan McKergow | Erin McManus Customer-centric 1.  User interviews 2.  Customer journey mapping 3.  Wireframing
  • 23. think sharp Ryan McKergow | Erin McManus Relentless pursuit for quality
  • 24. think sharp Ryan McKergow | Erin McManus Catalyst for collaboration
  • 25. think sharp Ryan McKergow | Erin McManus Catalyst for collaboration
  • 26. think sharp Ryan McKergow | Erin McManus Explain complexity succinctly
  • 27. think sharp Ryan McKergow | Erin McManus Refer to this article featuring @TotherAlistair: http://bit.ly/agilecomms Explain complexity succinctly
  • 28. think sharp Ryan McKergow | Erin McManus Refer to this article featuring @TotherAlistair: http://bit.ly/agilecomms Explain complexity succinctly
  • 29. think sharp Ryan McKergow | Erin McManus “Our job as analysts is not just to write requirements.” Ryan McKergow Explain complexity succinctly
  • 30. think sharp Ryan McKergow | Erin McManus Influencer of team dynamics
  • 31. think sharp Ryan McKergow | Erin McManus Influencer of team dynamics 1.  Drive consensus 2.  Shared understanding of goals 3.  Emotional intelligence & humour
  • 32. think sharp Ground control to Major Tom: Is there a future for business analysis?
  • 34. think sharp Ryan McKergow | Erin McManus Image References 1.  I0.wp.com, (2016). [online] Available at: http://i0.wp.com/www.rocknroll-goulash.com/wp-content/uploads/2015/07/David-Bowie-Space- Oddity-1.jpg?resize=371%2C395 [Accessed 15 Feb. 2016]. 2.  Assets.nydailynews.com, (2016). [online] Available at: http://assets.nydailynews.com/polopoly_fs/1.98449.1314089135!/img/httpImage/image.jpg_gen/ derivatives/gallery_1200/gal-movie-a-team-jpg.jpg [Accessed 15 Feb. 2016]. 3.  M.c.lnkd.licdn.com, (2016). [online] Available at: http://m.c.lnkd.licdn.com/mpr/mpr/ AAEAAQAAAAAAAANyAAAAJGM0OGRlMjI0LWEyNzItNDk1Zi04YjQ1LWYzYTQxYTcwZWFiZg.jp g [Accessed 15 Feb. 2016]. 4.  Agilemodeling.com, (2015). Communication on Agile Software Teams. [online] Available at: http://www.agilemodeling.com/essays/communication.htm [Accessed 15 Nov. 2015].