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How South Ayrshire libraries embraced

e Books
 What is an eBook service?
 How did we obtain one?
 Was it value for money?
 What does the future hold ?
 Frequently asked questions.


eBooks are downloadable books which you can read and
audio books which you can listen to on a computer and /
or on a mobile device such as: an eBook reader, mobile
phone, iPod, iPad or MP3 player.
 The majority of libraries work with an ‘eBook aggregator’.
 We have a three year contract with Overdrive Inc.
 Overdrive negotiates all lending rights, copyright issues and

permissions with publishers and authors, on our behalf.
 The contractis comprised of two elements: stock purchase and

fixed-price software maintenance.
 We have contracted to buy a minimum of $5,000 of stock each

year.
 Browse, check out, and

download with your library
card… anytime, anywhere!
 Download to a Windows® or

Mac® computer… and popular
mobile devices.

 Transfer to devices like the

Apple® iPod® and Sony®
Reader™.
 Library users can choose the lending period –

one, two or three weeks.

 eBooks and eAudio books can be requested.

Once the request is available to download,
an email willautomatically be sent to the
customer.

 eBooks and eAudio books are automatically

deleted from the user’s device at the end of
the borrowing period.

 Easy to use, available 24/7, no late fees
 Our LMS allows our users to join online.
Download titles directly to your mobile
device with the Overdrive® Media Console
App from iPhone App store or Android
Market.

Compatible with


Android



Blackberry



iPhone, iPad, iPod touch



Windows mobile


4th November 2009 conference call with Overdrive.



24th November 2009 initial meeting with Council lawyers.



20th January 2010 legal contract signed.



25th January Overdrive appoints Ben Alcorn as Project Manager



11th February Overdrive forms completed and returned.



8th March visit from Claudia Weissmann and our first staff training.



20th April meeting with our LMS supplier – Innovative Interfaces.
Once these steps were taken the real fun began!


April / May 2010.



Project implementation and staff training.



eBook stock purchasing.



Finding IT solutions.



2nd June 2010 first marketing and advertising meeting.



June 2010 testing of patron and catalogue links.



15th June 2010 site live but not advertised or launched.



1st July 2010 eBook service launched with full media coverage.
 The answer is a resounding “yes”!
 The service has raised the library profile in the local area.
 New users include many people who had previously thought that the library had

nothing to offer.

 It appeals to younger members – and our eBook Twilight series can’t

be lost / stolen or soaked in the bath!

 It is socially and geographically inclusive – nursing homes, the visually-impaired and

includes those that even the mobile library doesn’t reach!

 Shift workers.
 We currently have 692 eBook service users.
 We have issued nearly 5,000 downloads.
 Our opening stock was 228 titles.
 159 titles were eBooks, 70 eAudiobook.
 eAudio books are as popular as eBooks.
 By March 2011 we had 611 titles.
 By March 2011 our e titleswas 3730 - 0.7% of our total checkouts.
 We now have 410 eBooks and 201 eAudiobooks.
 This includes 164 children’s / young adult titles.
 Our budget is £10,500 per year which is 6% of the Book fund.
 A further £5,000is allocated from the IT budget for site

maintenance.
 Overdrive statistical reports can tell us how our users accessed

our site and when they accessed our site.
 We created an online feedback form.
 Utilised our library blog to encourage users to provide comments

and participate in online surveys.
 Liaised with school librarians and school pupils.
 Our annual Reader’s Day included a talk and

demonstration on eBooks from an eBook publisher.


Close relationship with Council
Communications Department.



Overdrive has an excellent range of publicity
materials that can be customised.



We conducted a “planned” campaign that
included: business cards, leaflets, book
marks, posters, bill boards, local radio
jingles and coverage by BBC, STV and local
press.



Competitions and a range of ongoing
publicity on our Library Blog.



Utilised Social Networking sites.



Won Overdrive’s International Marketing
Award 2010 - $1,000 of credits.


Much talk of the, “death of the printed book”.



More books than ever are being published in paper form.



With the ever-increasing number of eBooks being published, it
adds up to more words being written, published and read than
ever before.



Consumer driven.



We are all in a 24 / 7 virtual information age.



Huge changes being asked of the publishing industry.



E books / libraries / publishers / Amazon – new business model
required.


Big changes being asked of libraries – by their users!



E publishing gives greater freedom to all would-be authors
to publish material.



Libraries required to “signpost” users through the avalanche
of e materials now available.



Libraries as e publishers.



No title need ever be out of print.


Library Apps.



QR Codes and Near Field Communication.



Augmented Reality.



E publishing of Local History materials.



E textbooks for schools.



18 months ago we had not considered any
of the above and now…



What will we all be doing in the very near
future ?


South Ayrshire Libraries are working in
conjunction with Solus UK to launch an
App in summer 2011.



Direct access to Library site.



Ability to use all aspects of the service.



Branch specific if required.



Travel information added.



To appeal to South Ayrshire secondary
school pupils as each school library comes
on board with our LMS.


South Ayrshire Libraries intends to publish three eBooks – each converted
from print titles in our Local History Collection.



First title will be: “A record of the Ayrshire Militia 1802 – 1883”.



Books will be sold as POD items and as eBooks on Amazon.



Contract with a conversion company.



Opened an account with Lightning Source
International.



Opened an account with Amazon.


Do we lend eBook readers? No



What proportion of the book budget is devoted to eBooks? 6%



What proportion of the issues are eBooks? 0.7%



Do you charge for eBooks ? No



Most popular downloads: StiegLarsson, James Patterson, Kathy Reichs



Our top 50 downloads include titles by: Stephanie Meyer, Anthony Horowitz
Jacqueline Wilson



Checkouts to 25th May 4461, including 429 downloads of children’s / young adult titles.



What formats can be downloaded? MP3, WMA, ePUB, PDF, Movies and Music

Jean Inness, South Ayrshire Libraries
June 2011

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Browse, Checkout, Download

  • 1. How South Ayrshire libraries embraced e Books
  • 2.  What is an eBook service?  How did we obtain one?  Was it value for money?  What does the future hold ?  Frequently asked questions.
  • 3.  eBooks are downloadable books which you can read and audio books which you can listen to on a computer and / or on a mobile device such as: an eBook reader, mobile phone, iPod, iPad or MP3 player.
  • 4.  The majority of libraries work with an ‘eBook aggregator’.  We have a three year contract with Overdrive Inc.  Overdrive negotiates all lending rights, copyright issues and permissions with publishers and authors, on our behalf.  The contractis comprised of two elements: stock purchase and fixed-price software maintenance.  We have contracted to buy a minimum of $5,000 of stock each year.
  • 5.  Browse, check out, and download with your library card… anytime, anywhere!  Download to a Windows® or Mac® computer… and popular mobile devices.  Transfer to devices like the Apple® iPod® and Sony® Reader™.
  • 6.  Library users can choose the lending period – one, two or three weeks.  eBooks and eAudio books can be requested. Once the request is available to download, an email willautomatically be sent to the customer.  eBooks and eAudio books are automatically deleted from the user’s device at the end of the borrowing period.  Easy to use, available 24/7, no late fees  Our LMS allows our users to join online.
  • 7. Download titles directly to your mobile device with the Overdrive® Media Console App from iPhone App store or Android Market. Compatible with  Android  Blackberry  iPhone, iPad, iPod touch  Windows mobile
  • 8.  4th November 2009 conference call with Overdrive.  24th November 2009 initial meeting with Council lawyers.  20th January 2010 legal contract signed.  25th January Overdrive appoints Ben Alcorn as Project Manager  11th February Overdrive forms completed and returned.  8th March visit from Claudia Weissmann and our first staff training.  20th April meeting with our LMS supplier – Innovative Interfaces.
  • 9. Once these steps were taken the real fun began!  April / May 2010.  Project implementation and staff training.  eBook stock purchasing.  Finding IT solutions.  2nd June 2010 first marketing and advertising meeting.  June 2010 testing of patron and catalogue links.  15th June 2010 site live but not advertised or launched.  1st July 2010 eBook service launched with full media coverage.
  • 10.  The answer is a resounding “yes”!  The service has raised the library profile in the local area.  New users include many people who had previously thought that the library had nothing to offer.  It appeals to younger members – and our eBook Twilight series can’t be lost / stolen or soaked in the bath!  It is socially and geographically inclusive – nursing homes, the visually-impaired and includes those that even the mobile library doesn’t reach!  Shift workers.
  • 11.  We currently have 692 eBook service users.  We have issued nearly 5,000 downloads.  Our opening stock was 228 titles.  159 titles were eBooks, 70 eAudiobook.  eAudio books are as popular as eBooks.  By March 2011 we had 611 titles.  By March 2011 our e titleswas 3730 - 0.7% of our total checkouts.  We now have 410 eBooks and 201 eAudiobooks.  This includes 164 children’s / young adult titles.  Our budget is £10,500 per year which is 6% of the Book fund.  A further £5,000is allocated from the IT budget for site maintenance.
  • 12.  Overdrive statistical reports can tell us how our users accessed our site and when they accessed our site.  We created an online feedback form.  Utilised our library blog to encourage users to provide comments and participate in online surveys.  Liaised with school librarians and school pupils.  Our annual Reader’s Day included a talk and demonstration on eBooks from an eBook publisher.
  • 13.  Close relationship with Council Communications Department.  Overdrive has an excellent range of publicity materials that can be customised.  We conducted a “planned” campaign that included: business cards, leaflets, book marks, posters, bill boards, local radio jingles and coverage by BBC, STV and local press.  Competitions and a range of ongoing publicity on our Library Blog.  Utilised Social Networking sites.  Won Overdrive’s International Marketing Award 2010 - $1,000 of credits.
  • 14.  Much talk of the, “death of the printed book”.  More books than ever are being published in paper form.  With the ever-increasing number of eBooks being published, it adds up to more words being written, published and read than ever before.  Consumer driven.  We are all in a 24 / 7 virtual information age.  Huge changes being asked of the publishing industry.  E books / libraries / publishers / Amazon – new business model required.
  • 15.  Big changes being asked of libraries – by their users!  E publishing gives greater freedom to all would-be authors to publish material.  Libraries required to “signpost” users through the avalanche of e materials now available.  Libraries as e publishers.  No title need ever be out of print.
  • 16.  Library Apps.  QR Codes and Near Field Communication.  Augmented Reality.  E publishing of Local History materials.  E textbooks for schools.  18 months ago we had not considered any of the above and now…  What will we all be doing in the very near future ?
  • 17.  South Ayrshire Libraries are working in conjunction with Solus UK to launch an App in summer 2011.  Direct access to Library site.  Ability to use all aspects of the service.  Branch specific if required.  Travel information added.  To appeal to South Ayrshire secondary school pupils as each school library comes on board with our LMS.
  • 18.  South Ayrshire Libraries intends to publish three eBooks – each converted from print titles in our Local History Collection.  First title will be: “A record of the Ayrshire Militia 1802 – 1883”.  Books will be sold as POD items and as eBooks on Amazon.  Contract with a conversion company.  Opened an account with Lightning Source International.  Opened an account with Amazon.
  • 19.  Do we lend eBook readers? No  What proportion of the book budget is devoted to eBooks? 6%  What proportion of the issues are eBooks? 0.7%  Do you charge for eBooks ? No  Most popular downloads: StiegLarsson, James Patterson, Kathy Reichs  Our top 50 downloads include titles by: Stephanie Meyer, Anthony Horowitz Jacqueline Wilson  Checkouts to 25th May 4461, including 429 downloads of children’s / young adult titles.  What formats can be downloaded? MP3, WMA, ePUB, PDF, Movies and Music Jean Inness, South Ayrshire Libraries June 2011