- User Group Welcome and Update – Chris Ross - Community Update – Lee Berg - Stump the Sage - Travis Wright - Demo/Discussion: Service Management Automation Connector - Travis Wright - Demo/Discussion: Syliance Service Manager Portal - Dieter Gasser / Anton Gritsenko - Demo/Discussion: Deploy SCSM with PowerShell Deployment Toolkit - Lee Berg - Communication Update – Vanessa Veronica Mirabal - Open SCSM Q&A Session – bring your questions for the community to answer! YOU!

1. System Center 2012 Service Manager
User Group Meeting: November 27, 2013

2. Agenda

User Group Update – Chris Ross

Community Update – Lee Berg

Presentation: What’s new in SCSM 2012 R2 – Chris Ross

Presentation: Cireson SMA Connector for SCSM – Travis Wright

Presentation: Syliance ITSM Portal for Service Manager – Dieter Gasser / Anton Gritsenko

Presentation: Deploying SCSM with PowerShell Deployment Toolkit – Lee Berg

User Group Communication Update – Vanessa Veronica Mirabal

Open Question and Answer

Join the Lync IM discussion during today’s meeting!
https://meet.lync.com/cireson/chris.ross/F9992N06

3. Who are our Presenters today?

Travis Wright



Partner, Director of Product Management at Cireson
@RadTravis | travis.wright@cireson.com
Dieter Gasser



CEO, Principal Consultant at Syliance IT Services GmbH
@Syliance | dieter.gasser@syliance.com
Anton Gritsenko



Developer at Syliance IT Services GmbH
@SCSMRU | anton.gritsenko@syliance.com
Lee Berg

Systems Engineer at Concurrency

@LeeAlanBerg | lberg@concurrency.com

4. User Group Update: Chris Ross

Membership Update: Currently we have 1,231 members and still growing!

Website (SCSM.US) has been mostly fixed!

5. Sage Question:

Question: In the Change Log grooming process, there is logic to ensure the most
recent change log entry for an entity does not get deleted. What is the reason for
this?

6. Community Update – Lee Berg

Catapult Acquired!

New Products from Cireson, GridPro, and SCUtils

System Center Management Pack for System Center 2012 R2 Service Manager

Update Rollup 4 for System Center 2012 SP1 Service Manager (KB2887775) is now
available

SCSM R2 ISO Updated on MDSN - Includes 32 bit console

Service Manager Authoring Tools Update

Deploying System Center 2012 Service Manger

Lots of goodies on the Concurrency Blog this month

Nordic System Center Summit

TechEd Registration is open!

System Center Universe - JEDI

7. Syliance IT Services

Industriestrasse 46
8152 Glattbrugg
Switzerland
www.syliance.com
office@syliance.com
+41 43 533 16 70

8. www.syliance.com/marketpla
ce
Questions & Answers
Thank you!

9. Syliance IT Services

Industriestrasse 46
8152 Glattbrugg
Switzerland
www.syliance.com
office@syliance.com
+41 43 533 16 70

11. Syliance IT Services

Industriestrasse 46
8152 Glattbrugg
Switzerland
www.syliance.com
office@syliance.com
+41 43 533 16 70

13. Syliance IT Services

Industriestrasse 46
8152 Glattbrugg
Switzerland
www.syliance.com
office@syliance.com
+41 43 533 16 70

14. Deploying Service Manager with the
PowerShell Deployment Toolkit
Lee berg

15. The Question

The Big Question:

I need System Center for all of those advanced software and service deployment
capabilities, but without System Center already in place how do I deploy System
Center?

16. What is PDT

The PowerShell Deployment Toolkit (PDT) is a set of scripts and knowledge for
automated deployment of System Center 2012 SP1/R2, including SQL all
prerequisites, and all automatable post-setup integration.

17. Components

Downloader.PS1

Installer.PS1

Variable.xml

VMCreator.ps1

Workflow.xml

18. Warning!

19. GETTING STARTED

Prep



Download Source Files
Server Configuration
Configuration XML

Components

Roles

SQL

20. Components

21. Roles

22. SQL

23. Resources

aka.ms/GetToKnowPDT

Building Clouds blog

Community Customizations

24. Service Manager Customer LyncUp
The interest level in Service Manager is through the roof since MSFT
released System Center 2012. Many customers lately asking to speak with
other customers that have deployed SCSM.
Solution: The idea - host Lync meet ups (a “LyncUp”, sort of like a TweetUp
– you heard it hear first!) with the community and let people just have an
open discussion about whatever they want. Brilliant!
Here’s how to join: - First Tuesday of Each Month 9am PST – 10am PST

Next Meeting: Tuesday, November 5th!

Join Lync Meeting
Join by phone
+14257063500 (USA - Redmond Campus)
English (United States)
+18883203585 (USA - Redmond Campus)
English (United States)

Conference ID: 96290306

25. Comm Update – Vanessa Veronica Mirabal

New SCSM Weekly Paper!
 http://paper.li/SCSMUS/1362697040
 Subscribe

to get this emailed to you directly!
Check out the User Group Website:
 Submit
topics for future user group meetings
 See what’s on the agenda for the next meeting
 Download the calendar invites

Check out: Service Manager Job Board
 http://scsm.us/jobs
 Remember
+
it’s Free!
– anyone can post open jobs

26. Comm Update – Vanessa Veronica Mirabal

Cireson: Multiple positions (SCSM, SCCM, SCORCH)


Location: Anywhere (link)
#SCSM
Concurrency: Multiple position (SCSM & SCORCH)

Location: Mil… or US-IL-Chicago (link)

Rockyourmsftcareer.com
http://scsm.us
link
link
@SCSMUS
@VerityVersai
@LeeAlanBerg

27. Next User Group Meeting – January 2014!

Wednesday, January 29, 2014
User Group Update – Chris Ross
Service Manager Community Update – Lee Berg
Stump the Sage aka - Travis Wright
Communication Update and Open SCSM Jobs – Vanessa Veronica Mirabal

28. Question and Answer…

If you have questions about Service Manager, best practices or anything
else related to this product or the presentations you saw today, now is
your time to ask!