3. Social Media is the
Web’s “Cocktail Hour”.
…is your business at the Party?
4. of Small to Medium Businesses…
• 68% Will INCREASE their use of Social
Media in 2010
• 2010-2014 Social Media Marketing is
expected to grow at an annual rate of 34%
-Forrester Research
5. Why does it work?
78% of People Trust
Peer Recommendations
14% Trust Advertising
6. Social Media introduces you to
your old friends and new customers.
• Interactive environment
• Positioning as an expert
• Channel for customer support
• Effective method of managing
their reputation online.
9. • 500 Million Users worldwide
• Reaches 56% of U.S. Internet users
• 50% of which log on to Facebook in any
given day
• The average user spends more than 55
minutes/day on Facebook
• Has 130 friends on the site
• 1.5 million pieces of content shared DAILY
10. If Facebook were a country…
1. China China
2. India
India
3. United States
4. Facebook U.S.
5. Indonesia Facebook
11. Can your business afford to miss
out on THIS traffic?
Sharing encourages Conversation
Conversation creates Relationships
Relationships bring New Clients
12. 101
Branding Relationships
Engagement
Customer Service
Support
Reputation
Community
Advertising
Outreach
Entertainment
Conversation
17. Keep in mind…
Accepting Friend requests without
engaging them will not expand your
network…
Becoming part of the
Conversation is KEY.
18. Group Pages!
• Clubs/Organizations
• Kernersville Running Club
• Interests
• I Love the Macy’s Parade
• YOUR BUSINESS
• Moderate Your Own Group!
• Related hobbies?
27. “Find us on Facebook” on
EVERYTHING!
• E-mail signature
• Website/Blogs
• Newsletters – USE that database!
• Signage in store
• Window decals (Vehicles too!)
• Welcome card to new Clients
• “Share” button on your sites
• ANY and ALL advertising