Groupe ADP Digital Transformation - Gilles Leveque

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A customer centric digital transformation plan, leveraging open innovation, managed from the executive committee room to “be a leading Group in airport design, construction and operation"

Business

GROUPE ADP - MAY 2017
SITA - 2017 AIR TRANSPORT IT SUMMIT
GILLES LÉVÊQUE – GROUPE ADP CIO

SITA IT SUMMIT - MAY 2017
GROUPE ADP DIGITAL TRANSFORMATION
A customer centric digital
transformation plan, leveraging
open innovation, managed from
the executive committee room
to “be a leading Group in airport
design, construction and
operation”.

GROUPE ADP DIGITAL TRANSFORMATION
Safe
Airport
Connected
Airport
Our
Airport
Tomorrow’s
Airport
City
Airport
Smart
Airport
Customer
Centric
Groupe ADP at a glance:
• 23 airports managed in the world
• 240 millions passengers
welcomed in 2016
• 4.6 billion euros of investments
on 2016-2020
• 3 strategic priorities:
A COMPREHENSIVE AND GLOBAL PLAN TO BETTER SERVE OUR CUSTOMERS
SITA IT SUMMIT - MAY 2017

GROUPE ADP INNOVATION HUB
“Play Your Airport”
Imagine
Tomorrow’s airport
Re-invent the Passenger
experience and nourish
Group ADP digital
transformation
A UNIQUE OPEN INNOVATION ECOSYSTEM MANAGEMENT TO IDENTIFY, EXPERIMENT, DEPLOY
AND INVEST IN INNOVATIVE TECHNOLOGIES AND SOLUTIONS
SITA IT SUMMIT - MAY 2017

GROUPE ADP DIGITAL TRANSFORMATION
Artificial
Intelligence
Mobility
Building
Information
Modeling
Internet Of
Things
Robotics Blockchain
(Big)
Data
Centric
Loyalty &
e-commerce
apps
Facial recognition
3D real time mobile
PAX flow operations
Pax tracking & Geoloc
Aeronautic analytics Hypervision
A few use cases…
SUSTAINED BY A DATA CENTRIC ARCHITECTURE AND INNOVATIVE
TECHNOLOGIES
SITA IT SUMMIT - MAY 2017

GROUPE ADP DIGITAL TRANSFORMATION
Digital transformation is not about technology
acronyms, it is about choices and focus
Customer digital satisfaction = Passengers
and Airlines and Operations and Employees
and Partners
Technology change acceleration is
accelerating and will accelerate …
Data is business core competency
No digital transformation without Cyber
threats resilience
A FEW WORDS OF CONCLUSION
SITA IT SUMMIT - MAY 2017

GROUPE ADP - MAY 2017
SITA - 2017 AIR TRANSPORT IT SUMMIT
END OF PRESENTATION

DISCLAIMER
Any use, republication or redistribution of this content is
expressly prohibited without the prior written consent of the
Author. Permission to copy and reproduce content may be
granted by the author, at their discretion, and by request
only.
Source: presentation of Gilles Lévêque, Groupe ADP
at the 2017 SITA Air Transport IT Summit, Brussels.
2017 Air Transport IT Summit

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Groupe ADP Digital Transformation - Gilles Leveque

1. GROUPE ADP - MAY 2017 SITA - 2017 AIR TRANSPORT IT SUMMIT GILLES LÉVÊQUE – GROUPE ADP CIO

2. SITA IT SUMMIT - MAY 2017 GROUPE ADP DIGITAL TRANSFORMATION A customer centric digital transformation plan, leveraging open innovation, managed from the executive committee room to “be a leading Group in airport design, construction and operation”.

3. GROUPE ADP DIGITAL TRANSFORMATION Safe Airport Connected Airport Our Airport Tomorrow’s Airport City Airport Smart Airport Customer Centric Groupe ADP at a glance: • 23 airports managed in the world • 240 millions passengers welcomed in 2016 • 4.6 billion euros of investments on 2016-2020 • 3 strategic priorities: A COMPREHENSIVE AND GLOBAL PLAN TO BETTER SERVE OUR CUSTOMERS SITA IT SUMMIT - MAY 2017

4. GROUPE ADP INNOVATION HUB “Play Your Airport” Imagine Tomorrow’s airport Re-invent the Passenger experience and nourish Group ADP digital transformation A UNIQUE OPEN INNOVATION ECOSYSTEM MANAGEMENT TO IDENTIFY, EXPERIMENT, DEPLOY AND INVEST IN INNOVATIVE TECHNOLOGIES AND SOLUTIONS SITA IT SUMMIT - MAY 2017

5. GROUPE ADP DIGITAL TRANSFORMATION Artificial Intelligence Mobility Building Information Modeling Internet Of Things Robotics Blockchain (Big) Data Centric Loyalty & e-commerce apps Facial recognition 3D real time mobile PAX flow operations Pax tracking & Geoloc Aeronautic analytics Hypervision A few use cases… SUSTAINED BY A DATA CENTRIC ARCHITECTURE AND INNOVATIVE TECHNOLOGIES SITA IT SUMMIT - MAY 2017

6. GROUPE ADP DIGITAL TRANSFORMATION Digital transformation is not about technology acronyms, it is about choices and focus Customer digital satisfaction = Passengers and Airlines and Operations and Employees and Partners Technology change acceleration is accelerating and will accelerate … Data is business core competency No digital transformation without Cyber threats resilience A FEW WORDS OF CONCLUSION SITA IT SUMMIT - MAY 2017

7. GROUPE ADP - MAY 2017 SITA - 2017 AIR TRANSPORT IT SUMMIT END OF PRESENTATION

8. DISCLAIMER Any use, republication or redistribution of this content is expressly prohibited without the prior written consent of the Author. Permission to copy and reproduce content may be granted by the author, at their discretion, and by request only. Source: presentation of Gilles Lévêque, Groupe ADP at the 2017 SITA Air Transport IT Summit, Brussels. 2017 Air Transport IT Summit

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