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Celebrating solutions – Exploring examples of social innovation in practice Methods and tools for engagement and participation Mary Rose Cook
Uscreates
Engaging and empowering
Identifying, designing and implementing
Apply this in:
Insight into the methods and tools you are using in your own work – which tools worked in your experience and why. 8 minutes for….
Method Co-design Collaboration    Design
Co-design Collaboration  Benefits of collaboration Expertise of the subject area Different perspectives to consider Empowerment to address challenges and build on opportunities Ownership of the outcomes
Design background Collaboration is not new, but when delivered by designers it is…
Co-design Collaboration    Design What do designers bring to the collaboration? Expertise of the subject area Different perspectives to consider Empowerment of challenges and opportunities Ownership of the outcomes Visual communication skills Seeing things differently Risk taking Harness collaborators creativity = Good partnership for social innovation
Design  can be used   to create tools that enable  collaboration Collaboration  can be used to enable the  design  of social innovation   Design and collaboration are interlinked
Design  can be used   to create  tools  that enable  collaboration Collaboration  can be used to enable the  design  of social innovation   Tools for co-design
Co-scope
Engagement / insight tools
Mobile spaces
Tools to support peer research
Tools to support peer research
Co-develop
Co-design workshops
Prototyping and piloting
Co-implement
Being the outcome
Delivering the outcome
Co-evaluate
Increasing Chlamydia Screening Rates
Tools for idea generation
Behavioural journey mapping
Facebook fan page
Film competition
Service interface redesign
Communication design
Improvements for co-design ,[object Object],[object Object],[object Object],[object Object]
Thank you
 

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Mary Cook (Uscreates) Process, Methods and Tools for Designing Participation

Notes de l'éditeur

  1. Primarily working in the UK, but more recently innternationally to address a wide range of social challenges and build on social opportunities
  2. We specialise in engaging and empowering people at the heart of the work – the public, the public sector frontline workers and management, and a range of other relevent stakeholders
  3. And working with them to identify, design and implement social innovations
  4. Public health Community Empowerment Climate Change UK economy
  5. Our method is co-design, the partnership between collaboration and design And this collaborative, design approach is applied at all stages of t a problem solving process
  6. Our Visual communication skills - Designers have an ability to visuallycommunicate messages, concepts and strategies.It is the designers’ visual communication skills that enhance theparticipatory design process by: producing attractive engagementmethods; tools to gather insightful information; prototyping ideas;and giving visual presentations to clients and citizen. Seeing things differently - an observational skill that allowsdesigners to assess a social challenge or situation in a new ordifferent way and therefore work with people to inject this. Risk taking - Calculated risks are taken in order to move a conceptforward and turn it into a 'deliverable' ready for implementation. They communicate with them visually, engaging them through tools andtechniques, and then enable and empower them through participatorymethods. This facility at connecting helps develop creativity, andproduce innovative solutions.The qualities that make a designer goodat the problem solving element of co-design (‘seeing thingsdifferently’, prototyping and taking risks) can be summed up ascreativity, and designers164are able to co-design solutions to socialchallenges because of the connections they make with projectstakeholders, and the creativity they are able to inspire in them. Designers connect with people's inherent creativity, and are able toharness that to co-design innovations.
  7. Collaboration is not a new approach to address social challenges, but it being delivered by designers is. Zoe and myself studied a very conceptual design course, that resulted in making products, but more than this it gave us the skills to solve problems in creative ways. OUTCOME IS IRRELEVENT
  8. Our Visual communication skills - Designers have an ability to visuallycommunicate messages, concepts and strategies.It is the designers’ visual communication skills that enhance theparticipatory design process by: producing attractive engagementmethods; tools to gather insightful information; prototyping ideas;and giving visual presentations to clients and citizen. Seeing things differently - an observational skill that allowsdesigners to assess a social challenge or situation in a new ordifferent way and therefore work with people to inject this. Risk taking - Calculated risks are taken in order to move a conceptforward and turn it into a 'deliverable' ready for implementation. They communicate with them visually, engaging them through tools andtechniques, and then enable and empower them through participatorymethods. This facility at connecting helps develop creativity, andproduce innovative solutions.The qualities that make a designer goodat the problem solving element of co-design (‘seeing thingsdifferently’, prototyping and taking risks) can be summed up ascreativity, and designers164are able to co-design solutions to socialchallenges because of the connections they make with projectstakeholders, and the creativity they are able to inspire in them. Designers connect with people's inherent creativity, and are able toharness that to co-design innovations.
  9. We design tools that enable collaboration and gather insight
  10. Why it worked…… Designed around a tv culture of diary rooms. On camera, so want to
  11. Apart from the name, everything else was traslated into 8 languages. Provided a break
  12. Peer – to peer research is not new, but we have designed supporting tools to help the process
  13. Peer – to peer research is not new, but we have designed supporting tools to help the process
  14. Sometimes they become part of the outcome
  15. And sometimes they help to deliver the outocme
  16. For all you graphic designer out there
  17. For all you graphic designer out there
  18. For all you graphic designer out there
  19. For all you graphic designer out there
  20. For all you graphic designer out there
  21. Transferring behavioural economics into real life solutions
  22. Difficult for those in the public sector – as there is close monitoring If you have volunteers – empower them! Talked about collaboration broadly, but obviously there are different spectrums. We are interested in finding out what type of collaboration works best with different topic areas, nature of projects etc
  23. Difficult for those in the public sector – as there is close monitoring If you have volunteers – empower them!