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© ACCA
David Hand, Director of Global Business Services
Winning the War on Talent
© ACCA
©ACCA
Introduction
AGE GROUPS
16-20 10%
21-25 30%
26-30 32%
31-36 28%
LOCATIONS
WEU
CEE
APJ
SSA
38%
23%
32%
28%
RESPONSES
18,646
COUNTRIES
150
f
58%
m
42%
f
58
%
© ACCA
©ACCA
Stable expectations
Young professionals in
finance and accounting are
focused on developing their
careers and attaining
new capabilities, regardless
of their age, location or
sector of activity..
The top two factors in
their decision about going or
staying in a company are the
existing prospects for career
progression and the
opportunities for developing
and learning new skills.
© ACCA
©ACCA
Transient workforce
The workforce of the 21st century is
inherently more
mobile and more global.
Globally, the survey found that nearly 50%
of respondents have been in their current
role for
less than two years, yet the data also
revealed that,
across age cohort, location and sector,
over one third
of young finance professionals would like
to
change job within a year, rising to 70%
within two
years
© ACCA
©ACCA
Overly ambitious?
Finance shared services professionals have ambitions to move
up the ladder quickly and are prepared to move externally and
change employer to achieve their career goals.
In comparison with global respondents, it seems that even more
respondents in shared services are looking for a promotion in
their next move, rather than a lateral move, but possibly fewer of
them are considering moving externally to achieve this.
This could suggest that respondents see opportunities for
progression within their current shared services organisation or
are keen to gain the necessary experience in a short time frame
to achieve their longer-term ambition.
© ACCA
©ACCA
Are companies delivering?
When respondents were asked whether
they found that opportunities for both
progression and learning were available
in their current organisation, many were
fairly positive about the opportunities to
learn and develop their skills.
Nonetheless, for more than 40% of
respondents, access to career
progression appeared worse or
much worse than expected, probably
because market factors limit such
developmental opportunities.
© ACCA
©ACCA
Employers’ call to action
Attraction RetentionDevelopment
Develop forward-thinking
CAREER PATHS
Develop and promotion your
Shared Services BRAND
Adopt and promote the use of
new TECHNOLOGY
Formalise ongoing
JOB ROTATIONS
Implement effective
MENTORING schemes
Provide quality LEARNING
opportunities
Prioritise INTERNAL
PROMOTION
Encourage
INTRAPRENEURSHIP
Create an attractive
ENVIRONMENT
© ACCA
ACCA GBS Qualifications
15 countries
300,000
staff
 From entry level to senior
management
 Technical, non-technical
and strategic
 Employer-led
 Knowledge, performance
and talent management
Certificate in
GBS
Diploma in
GBS
Advanced
Diploma in
GBS
ACCA
Fundamenta
ls
ACCA
Professional
Business
Skills
Technic
al Skills
Strategic
Skills
150 employers

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Winning the War on Talent

  • 1. © ACCA David Hand, Director of Global Business Services Winning the War on Talent
  • 2. © ACCA ©ACCA Introduction AGE GROUPS 16-20 10% 21-25 30% 26-30 32% 31-36 28% LOCATIONS WEU CEE APJ SSA 38% 23% 32% 28% RESPONSES 18,646 COUNTRIES 150 f 58% m 42% f 58 %
  • 3. © ACCA ©ACCA Stable expectations Young professionals in finance and accounting are focused on developing their careers and attaining new capabilities, regardless of their age, location or sector of activity.. The top two factors in their decision about going or staying in a company are the existing prospects for career progression and the opportunities for developing and learning new skills.
  • 4. © ACCA ©ACCA Transient workforce The workforce of the 21st century is inherently more mobile and more global. Globally, the survey found that nearly 50% of respondents have been in their current role for less than two years, yet the data also revealed that, across age cohort, location and sector, over one third of young finance professionals would like to change job within a year, rising to 70% within two years
  • 5. © ACCA ©ACCA Overly ambitious? Finance shared services professionals have ambitions to move up the ladder quickly and are prepared to move externally and change employer to achieve their career goals. In comparison with global respondents, it seems that even more respondents in shared services are looking for a promotion in their next move, rather than a lateral move, but possibly fewer of them are considering moving externally to achieve this. This could suggest that respondents see opportunities for progression within their current shared services organisation or are keen to gain the necessary experience in a short time frame to achieve their longer-term ambition.
  • 6. © ACCA ©ACCA Are companies delivering? When respondents were asked whether they found that opportunities for both progression and learning were available in their current organisation, many were fairly positive about the opportunities to learn and develop their skills. Nonetheless, for more than 40% of respondents, access to career progression appeared worse or much worse than expected, probably because market factors limit such developmental opportunities.
  • 7. © ACCA ©ACCA Employers’ call to action Attraction RetentionDevelopment Develop forward-thinking CAREER PATHS Develop and promotion your Shared Services BRAND Adopt and promote the use of new TECHNOLOGY Formalise ongoing JOB ROTATIONS Implement effective MENTORING schemes Provide quality LEARNING opportunities Prioritise INTERNAL PROMOTION Encourage INTRAPRENEURSHIP Create an attractive ENVIRONMENT
  • 8. © ACCA ACCA GBS Qualifications 15 countries 300,000 staff  From entry level to senior management  Technical, non-technical and strategic  Employer-led  Knowledge, performance and talent management Certificate in GBS Diploma in GBS Advanced Diploma in GBS ACCA Fundamenta ls ACCA Professional Business Skills Technic al Skills Strategic Skills 150 employers