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Alyssa Tierney
Overview
• Website featuring a daily localized deal on the
  best stuff to do, see, eat, and buy
  – 50-80% off normal price


• Utilize Social Media in order to collectively
  reach “The Tipping Point”
  – Goal is to save customers and businesses money
History of Groupon
• Launch Date: November 11, 2008

• Expanding quickly
  – 10,000 employees
  – 33 million active users
  – 250,000 merchants
  – 48 countries
  – 250 markets
Key Impacts
• Allows users to buy products/services for less
  – Increased customer satisfaction
  – Learn about local businesses


• Allows companies to advertise
  – Increased brand awareness
  – Bring in new business
  – Increase market share
Key Performance Indicators


• Deals Purchased

• Deals Redeemed
Personal Use
• Save Money
• Find out about new businesses in your local
  area
• Great for gifts

How to get started:
- Create an Account
- Set your location
What kind of stuff do you                                        ?
•   Foodie              Crafty              Jazz & Blues          Rock Concert
•   Fresh Air           Cruise              Kitchen Couture       Romantic Getaway
•   Pet Lover           Cultural Pursuits   Legendary Artists     Simple Pleasures
•   Pampered            Do-Gooder           Lighter Footprint     Sporting Life
•   Road Trip           Far & Away          Luxe Travel           Swimsuit Season
•   Adrenaline          Farm-to-Table       Musicals              The Finer Things
•   Will Call           Fountain of Youth   Nester                Theater District
•   Girls Night Out     Gadgets + Gear      New Car Smell         Threads
•   Beaches             Gamer               Off the Beaten Path   Toyland
•   Comedic             Good for Gifting    Once in a Lifetime    Urban Retreat
•   Date Night          Good for Kids       Party Planner         Well-Groomed
•   Great Outdoors      Green Thumb         Perfect Gentleman     World Music
•   Happy Hour          Guided Travel       Photographic          Audiophile
•   Just Dance          Healthy Living      Pop Star              B&B
•   Let's Do Brunch     Home Improvement    Rainy Day             Boutique Hotel
•   Night Owl           Home Theater        Rap & Hip Hop         BYO
•   Quick Bites         Indie Label         All-Inclusive         Casino Night
•   Wine Country        Tee Time            Always Learning       Country & Bluegrass
•   Outdoor Festivals   Ski Town            Small Town Charm
•   Craft Beer
Now what?


• Select a deal
• Enter your credit card information
• Instantly receive an email with the coupon code
Daily Deal
Business Use
• Cost:
  – There are no out-of-pocket costs to be featured
  – You can set a breakeven point
• Payment:
  – Groupon take commission off of purchases, often 50%
  – Check will be sent to your company
• Promotion Date:
  – Groupon decides when each deal will be featured based on
    metrics and past trends.
• Personalization:
  – Tailor deals to your local target market
  – Groupon is typically shared with friends and family and
    provides a strong form of its own advertising.
• They have to lose money right?
  – A Groupon can only be redeemed if a certain
    number of people agree to buy one.
  – Allows Price Discrimination
  – reach out to first-time customers who will then
    become regular customers and pay the full price
Customers are
               paying less



Companies
are selling
  more
Cautions?
• If not enough people register, you lose the
  deal
• If you let it expire, you lose the deal
  – Refund!


• Threats to Groupon
• Biggest Competition: Living Social
• Turning down Google
Advertising Opportunities
• Companies can pay to advertise on the side
  bar

• Groupon clients are advertising their business
  to local users through deals

• Encourages users to post purchases to Twitter
  and Facebook
References:
• http://www.viralblog.com/remarkable-
  gossip/the-amazing-rise-of-groupon/
• http://exploringsocialmedia.com/groupon-vs-
  livingsocial-who-wins-the-battle-of-the-deals/
• http://www.groupon.com/about
• http://www.keylimetie.com/blog/2010/1/25/ho
  w-to-pull-a-groupon/
• http://www.evanmiller.org/golden-football.html
• http://www.bayshoresolutions.com/blog/online-
  marketing/groupon-should-your-business-use-it/

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Groupon

  • 2. Overview • Website featuring a daily localized deal on the best stuff to do, see, eat, and buy – 50-80% off normal price • Utilize Social Media in order to collectively reach “The Tipping Point” – Goal is to save customers and businesses money
  • 3. History of Groupon • Launch Date: November 11, 2008 • Expanding quickly – 10,000 employees – 33 million active users – 250,000 merchants – 48 countries – 250 markets
  • 4. Key Impacts • Allows users to buy products/services for less – Increased customer satisfaction – Learn about local businesses • Allows companies to advertise – Increased brand awareness – Bring in new business – Increase market share
  • 5. Key Performance Indicators • Deals Purchased • Deals Redeemed
  • 6. Personal Use • Save Money • Find out about new businesses in your local area • Great for gifts How to get started: - Create an Account - Set your location
  • 7. What kind of stuff do you ? • Foodie Crafty Jazz & Blues Rock Concert • Fresh Air Cruise Kitchen Couture Romantic Getaway • Pet Lover Cultural Pursuits Legendary Artists Simple Pleasures • Pampered Do-Gooder Lighter Footprint Sporting Life • Road Trip Far & Away Luxe Travel Swimsuit Season • Adrenaline Farm-to-Table Musicals The Finer Things • Will Call Fountain of Youth Nester Theater District • Girls Night Out Gadgets + Gear New Car Smell Threads • Beaches Gamer Off the Beaten Path Toyland • Comedic Good for Gifting Once in a Lifetime Urban Retreat • Date Night Good for Kids Party Planner Well-Groomed • Great Outdoors Green Thumb Perfect Gentleman World Music • Happy Hour Guided Travel Photographic Audiophile • Just Dance Healthy Living Pop Star B&B • Let's Do Brunch Home Improvement Rainy Day Boutique Hotel • Night Owl Home Theater Rap & Hip Hop BYO • Quick Bites Indie Label All-Inclusive Casino Night • Wine Country Tee Time Always Learning Country & Bluegrass • Outdoor Festivals Ski Town Small Town Charm • Craft Beer
  • 8. Now what? • Select a deal • Enter your credit card information • Instantly receive an email with the coupon code
  • 10.
  • 11. Business Use • Cost: – There are no out-of-pocket costs to be featured – You can set a breakeven point • Payment: – Groupon take commission off of purchases, often 50% – Check will be sent to your company • Promotion Date: – Groupon decides when each deal will be featured based on metrics and past trends. • Personalization: – Tailor deals to your local target market – Groupon is typically shared with friends and family and provides a strong form of its own advertising.
  • 12. • They have to lose money right? – A Groupon can only be redeemed if a certain number of people agree to buy one. – Allows Price Discrimination – reach out to first-time customers who will then become regular customers and pay the full price
  • 13. Customers are paying less Companies are selling more
  • 14.
  • 15. Cautions? • If not enough people register, you lose the deal • If you let it expire, you lose the deal – Refund! • Threats to Groupon • Biggest Competition: Living Social • Turning down Google
  • 16. Advertising Opportunities • Companies can pay to advertise on the side bar • Groupon clients are advertising their business to local users through deals • Encourages users to post purchases to Twitter and Facebook
  • 17. References: • http://www.viralblog.com/remarkable- gossip/the-amazing-rise-of-groupon/ • http://exploringsocialmedia.com/groupon-vs- livingsocial-who-wins-the-battle-of-the-deals/ • http://www.groupon.com/about • http://www.keylimetie.com/blog/2010/1/25/ho w-to-pull-a-groupon/ • http://www.evanmiller.org/golden-football.html • http://www.bayshoresolutions.com/blog/online- marketing/groupon-should-your-business-use-it/