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Consider your audience’s
             four broader goals:

• security
• recognition
• professional growth
• connectedness




     Chapter 8. Communicating Persuasively   © 2012 by Bedford/St. Martin's   1
Work within eight constraints:

• ethical
• legal
• political
• informational
• personnel
• financial
• time
• format and tone
      Chapter 8. Communicating Persuasively   © 2012 by Bedford/St. Martin's   2
Follow six steps to
       craft a persuasive argument:
• Identify the elements of a persuasive
  argument.
• Use the right kinds of evidence.
• Consider opposing viewpoints.
• Appeal to emotions responsibly.
• Decide where to present the claim.
• Understand the role of culture in persuasion.

     Chapter 8. Communicating Persuasively   © 2012 by Bedford/St. Martin's   3
Understand the three elements
      of a persuasive argument:

• The claim—the idea you are communicating.
• The evidence—the facts and judgments that
  support your claim.
• The reasoning—the logic that you use to
  derive the claim from the evidence.




    Chapter 8. Communicating Persuasively   © 2012 by Bedford/St. Martin's   4
Use the right kinds of evidence:

• “commonsense” arguments
• numerical data
• examples
• expert testimony




     Chapter 8. Communicating Persuasively   © 2012 by Bedford/St. Martin's   5
Consider three ways of meeting possible
     objections to your argument:

• Show that the opposing argument is based on
  illogical reasoning or on inaccurate or
  incomplete facts.
• Show that the opposing argument is valid but
  less powerful than your own.
• Show how the two arguments can be
  reconciled.


     Chapter 8. Communicating Persuasively   © 2012 by Bedford/St. Martin's   6
Understand the role of culture in persuasion:

  • Know what each culture regards as a
    persuasive argument.
  • Know how each culture structures a
    persuasive argument.




       Chapter 8. Communicating Persuasively   © 2012 by Bedford/St. Martin's   7
Avoid ten common logical fallacies:

• ad hominem argument, or argument against
  the speaker
• argument from ignorance
• appeal to pity
• argument from authority
• circular argument, or begging the question



     Chapter 8. Communicating Persuasively   © 2012 by Bedford/St. Martin's   8
Avoid ten common logical fallacies (cont.):

• either-or argument
• ad populum argument, or bandwagon
  argument
• hasty generalization, or inadequate sampling
• post hoc reasoning
• oversimplifying



     Chapter 8. Communicating Persuasively   © 2012 by Bedford/St. Martin's   9
Demonstrate four characteristics
    when creating a professional persona:

•   cooperativeness
•   moderation
•   fair-mindedness
•   modesty




       Chapter 8. Communicating Persuasively   © 2012 by Bedford/St. Martin's   10
An example of using words and images
      to create a persuasive argument




Caption: “A young boy works 12-hour days packing mud bricks in Liberia.”
              Source: U.S. Department of State, 2009 <www.state.gov/documents/organization/123360.pdf>.




           Chapter 8. Communicating Persuasively                         © 2012 by Bedford/St. Martin's   11
An example of using an image
to convey technical evidence




 Source: Insurance Institute for Highway Safety, 2008 <www.iihs.org/ratings/rating.aspx?id5867>.



Chapter 8. Communicating Persuasively                            © 2012 by Bedford/St. Martin's    12

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Ch08 slides

  • 1. Consider your audience’s four broader goals: • security • recognition • professional growth • connectedness Chapter 8. Communicating Persuasively © 2012 by Bedford/St. Martin's 1
  • 2. Work within eight constraints: • ethical • legal • political • informational • personnel • financial • time • format and tone Chapter 8. Communicating Persuasively © 2012 by Bedford/St. Martin's 2
  • 3. Follow six steps to craft a persuasive argument: • Identify the elements of a persuasive argument. • Use the right kinds of evidence. • Consider opposing viewpoints. • Appeal to emotions responsibly. • Decide where to present the claim. • Understand the role of culture in persuasion. Chapter 8. Communicating Persuasively © 2012 by Bedford/St. Martin's 3
  • 4. Understand the three elements of a persuasive argument: • The claim—the idea you are communicating. • The evidence—the facts and judgments that support your claim. • The reasoning—the logic that you use to derive the claim from the evidence. Chapter 8. Communicating Persuasively © 2012 by Bedford/St. Martin's 4
  • 5. Use the right kinds of evidence: • “commonsense” arguments • numerical data • examples • expert testimony Chapter 8. Communicating Persuasively © 2012 by Bedford/St. Martin's 5
  • 6. Consider three ways of meeting possible objections to your argument: • Show that the opposing argument is based on illogical reasoning or on inaccurate or incomplete facts. • Show that the opposing argument is valid but less powerful than your own. • Show how the two arguments can be reconciled. Chapter 8. Communicating Persuasively © 2012 by Bedford/St. Martin's 6
  • 7. Understand the role of culture in persuasion: • Know what each culture regards as a persuasive argument. • Know how each culture structures a persuasive argument. Chapter 8. Communicating Persuasively © 2012 by Bedford/St. Martin's 7
  • 8. Avoid ten common logical fallacies: • ad hominem argument, or argument against the speaker • argument from ignorance • appeal to pity • argument from authority • circular argument, or begging the question Chapter 8. Communicating Persuasively © 2012 by Bedford/St. Martin's 8
  • 9. Avoid ten common logical fallacies (cont.): • either-or argument • ad populum argument, or bandwagon argument • hasty generalization, or inadequate sampling • post hoc reasoning • oversimplifying Chapter 8. Communicating Persuasively © 2012 by Bedford/St. Martin's 9
  • 10. Demonstrate four characteristics when creating a professional persona: • cooperativeness • moderation • fair-mindedness • modesty Chapter 8. Communicating Persuasively © 2012 by Bedford/St. Martin's 10
  • 11. An example of using words and images to create a persuasive argument Caption: “A young boy works 12-hour days packing mud bricks in Liberia.” Source: U.S. Department of State, 2009 <www.state.gov/documents/organization/123360.pdf>. Chapter 8. Communicating Persuasively © 2012 by Bedford/St. Martin's 11
  • 12. An example of using an image to convey technical evidence Source: Insurance Institute for Highway Safety, 2008 <www.iihs.org/ratings/rating.aspx?id5867>. Chapter 8. Communicating Persuasively © 2012 by Bedford/St. Martin's 12