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HR Scorecard
Implementation
        Sable Badaki
HR Scorecard……

     Not The Flavor Of The Month
Why HR Scorecard?
 HR Scorecard allows the organization to measure HR’s
 impact to the bottom-line




       HR Scorecard demonstrates in clear terms the alignment
       between HR and organization’s strategy




              HR Scorecard, a tool which marries business units
              processes with HR process




                                                        (Becker, Huselid, & Ulrich, 2001)
Use of Best Practice – Implementation and
           Sustainability Model
  Leading The Change
                    Marketing The HR Scorecard
 Establish a
 Change                              Mobilizing The Community
 Champion from       Communicate
 HR and the         the impact and                     Monitoring Progress
                    reason for the   Educate and
 Business Unit to
                                     involve key
                                                                         Sustaining the
 lead the Process   HR scorecard                       Establish systems Change
                                     stakeholders
                    Illustrate the                     to monitor
                    impact of the    Host discussion   progress within HR Use company
                    HR scorecard     forums for        and business units communication
                                     business units    Establish baselines channels to update
                                     for feedback      for measuring       project progress
                                     and input         progress of        Integrate HR
                                                       scorecard impact   Scorecard into
                                                                          new Company
                                                                          initiatives




                                                                      (Becker et al., 2001)
(Employee Buy-In)
• Provide an compelling emotional connection to gain employee support
• Discover the positive connection which motivates employees to change
  their behavior
• Introduce disruption to employees current perfect scenario to cause
  change in behavior
• Use the employee influencers to lead change




                                                           (Kotter, 2005)
• HR Scorecard requires more than being a good initiative to be successful. The
  implementation is key.
• The best practice implementation model gives HR a tool to measure the success of the
  Scorecard and make the necessary adjustments for success (Becker et al., 2001)
• Employees are the key to the sustainability of the Scorecard. Getting their buy in is
  crucial for them to change their behavior. If they are converted to Scorecard believers,
  they will not revert to their old behaviors. This step cannot be missed to ensure
  longevity of the scorecard (Kotter, 2005).
Becker, B. E., Huselid, M. A., & Ulrich, D. (2001). The HR Scorecard, Linking people,

strategy, and performance (1st ed.). Boston, MA: Harvard Business Press.

Kotter, J. P. (2005, December). Change leadership. Leadership Excellence, 22(12), 3-4.

Retrieved from

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HR Scorecard

  • 2. HR Scorecard…… Not The Flavor Of The Month
  • 3. Why HR Scorecard? HR Scorecard allows the organization to measure HR’s impact to the bottom-line HR Scorecard demonstrates in clear terms the alignment between HR and organization’s strategy HR Scorecard, a tool which marries business units processes with HR process (Becker, Huselid, & Ulrich, 2001)
  • 4. Use of Best Practice – Implementation and Sustainability Model Leading The Change Marketing The HR Scorecard Establish a Change Mobilizing The Community Champion from Communicate HR and the the impact and Monitoring Progress reason for the Educate and Business Unit to involve key Sustaining the lead the Process HR scorecard Establish systems Change stakeholders Illustrate the to monitor impact of the Host discussion progress within HR Use company HR scorecard forums for and business units communication business units Establish baselines channels to update for feedback for measuring project progress and input progress of Integrate HR scorecard impact Scorecard into new Company initiatives (Becker et al., 2001)
  • 5. (Employee Buy-In) • Provide an compelling emotional connection to gain employee support • Discover the positive connection which motivates employees to change their behavior • Introduce disruption to employees current perfect scenario to cause change in behavior • Use the employee influencers to lead change (Kotter, 2005)
  • 6. • HR Scorecard requires more than being a good initiative to be successful. The implementation is key. • The best practice implementation model gives HR a tool to measure the success of the Scorecard and make the necessary adjustments for success (Becker et al., 2001) • Employees are the key to the sustainability of the Scorecard. Getting their buy in is crucial for them to change their behavior. If they are converted to Scorecard believers, they will not revert to their old behaviors. This step cannot be missed to ensure longevity of the scorecard (Kotter, 2005).
  • 7. Becker, B. E., Huselid, M. A., & Ulrich, D. (2001). The HR Scorecard, Linking people, strategy, and performance (1st ed.). Boston, MA: Harvard Business Press. Kotter, J. P. (2005, December). Change leadership. Leadership Excellence, 22(12), 3-4. Retrieved from