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Kirkpatrick
Model
of Training
Evaluation
2
Donald
Kirkpatrick
 Developed the model in 1959
 Used to assess effectiveness of
training in business & industry
 It is considered the gold standard
for evaluating the effectiveness of
learning
 Four levels of evaluation:
Reaction, Learning ,Behavior
& Results
1.Reaction
 The first level is learner-
focused. It measures if the
learners have found the
training to be relevant to their
role, engaging, and useful.
 Surveys, Questionnaires,
Interviews, Smile sheets
3
2.Learning
 This level focuses on whether or not the
learner has acquired the knowledge and
skills that the training program is
focused on.
 Quizzes/Tests, Interviews,
Discussions, Observations
 Pre-learning and Post-learning
assessments to identify accuracy and
comprehension
4
3.Behavior
 This level analyses whether
participants were truly impacted
by the learning and if they’re
applying what they learn
 Surveys, Observation,
work review, 360-degree
feedback.
 Allow enough time to
assess/evaluate the learners.
5
4.Results
 This level measures the success
of the training program based on
its overall impact on business.
 Key Performance
Indicators(KPIs)
 It is difficult to clearly and with
100% accuracy link a particular
training to business results
6
7
Behavior
Outline of the Levels
Beginning at the end
8
 Modern trainers often use the
Kirkpatrick model backward, by first
stating the results that they want to
see, and then developing the
training that's most likely to deliver
them.
 This helps to prioritize the goals of
the training and make it more
effective.
Fifth level
9
10
Thank you!

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kirkpatrick.pptx

  • 2. 2 Donald Kirkpatrick  Developed the model in 1959  Used to assess effectiveness of training in business & industry  It is considered the gold standard for evaluating the effectiveness of learning  Four levels of evaluation: Reaction, Learning ,Behavior & Results
  • 3. 1.Reaction  The first level is learner- focused. It measures if the learners have found the training to be relevant to their role, engaging, and useful.  Surveys, Questionnaires, Interviews, Smile sheets 3
  • 4. 2.Learning  This level focuses on whether or not the learner has acquired the knowledge and skills that the training program is focused on.  Quizzes/Tests, Interviews, Discussions, Observations  Pre-learning and Post-learning assessments to identify accuracy and comprehension 4
  • 5. 3.Behavior  This level analyses whether participants were truly impacted by the learning and if they’re applying what they learn  Surveys, Observation, work review, 360-degree feedback.  Allow enough time to assess/evaluate the learners. 5
  • 6. 4.Results  This level measures the success of the training program based on its overall impact on business.  Key Performance Indicators(KPIs)  It is difficult to clearly and with 100% accuracy link a particular training to business results 6
  • 8. Beginning at the end 8  Modern trainers often use the Kirkpatrick model backward, by first stating the results that they want to see, and then developing the training that's most likely to deliver them.  This helps to prioritize the goals of the training and make it more effective.