Creating a customer experience that lasts is what brands need to do to survive in the travel industry.

1. @SagittariusMktg
WiFi
Username: CP_Docklands_WiFi
Password: WTM18

2. @SagittariusMktg
8:30-DelegateArrival
9:00- LeeHayhurst,TravelWeekly-WelcomeAddress
9:15- PaulStephen,Sagittarius-CreatingMagicalMomentsatScalewithAI
9:35-RajatDhawan,TTC-AIinTravel-ChallengesandOpportunities
9:55-PhilHarvey,Microsoft–Data&ArtificialIntelligenceonAzure
10:15-Q&A
10:30-EventClose
agenda.

3. creating magical moments at scale withAI.
5th November2018
Paul Stephen C.E.O.

4. @SagittariusMktg
AI has been here for a while.
AI

5. @SagittariusMktg
industrial revolution.

6. @SagittariusMktg

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not a new idea.

9. @SagittariusMktg
The Power of Moments by Chip & Dan Heath
“beware the soul sucking
force of reasonableness”

10. @SagittariusMktg

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14. @SagittariusMktg
Live
Chat
Web
Site
Analytics
CRM
Bookings
Insurance
Hotel
Flights
Aviat.
Auth.
Email
Facebook
RLSA

15. @SagittariusMktg
what next?

16. @SagittariusMktg
how do we do this at scale?

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18. 18

19. 19

20. @SagittariusMktg
is your business ready?

21. @SagittariusMktg

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25. Hello.
How can I help you?

27. @SagittariusMktg
“we are designing
conversations
not destinations”
Ian MacArthur, Sagittarius

28. thank you.
Paul Stephen
paul@sagittarius.agency
@paulrstephen