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Introduction
            Chinese consumers
Embracing new economic ideas and
habits, and devouring goods that have
long been unavailables, unaffordable or
forbidden.
However:
It’s a part of a consumer culture and an
economic system that remain quite
different from those of developed
countries
Introduction (cont.)

  1,3 Billion customers: It’s a number that has
captured the attention of every company in the
world that wants to do business in China
• Multinational companies are more getting
excited from the opportunities offered by the
world’s largest consumer market
• Largest recipient of foreign
 direct investment.
The Economy
                            GDP per capita $8,394
                            Agriculture 41%
                            Industry 46%
                            Services 43%
       China in Figures     Unemployed 4%
Land Area 9, 640 m m2                   Main Exports:
Population: 1,346m          Office equipment/ Clothing
Life expectancy:            Telecoms equipment/ Electrical
                            machinery
Men 72 yrs / Women 76 yrs
                                        Main Imports:
Adult literacy: 94%         Electrical machinery
Average annual income       Petroleum products
per household $10,220       Professional & instruments
                            Metal ores & scrap
• China oppened and it’s growth rates are impressive (since 2008)

• China's cities have expanded at an average rate of 10% annually

• In the last two decades, almost 200 million people have been
  lifted out of poverty employed =+10 million/year

• Pressure for more socially responsible products which affect
  competitiveness as China’s economy integrate the global
  economy.
How to do business in china

Marketing / Promotion
   Exhibition
   Promotion & Testing in retailer
Distribution Channel
  Distributor – sell to retailer
  Retailer – sell to consumer
  Online Selling – direct sell to consumer
Sales Team
   Hypermarkets; Tesco, Carrefour, Hua lian,
   Lotte Mark
   Hotels, restaurants, small stores
Partners
   As a joint venture, sign confidentiality/ non-compete
   agreement to be protected.
What are the Major Concerns:

• Ministry Of Health – approve on ingredients, especially
  additive, preservative and colouring
• Ministry Of Agriculture – approve on ingredients
• Ministry Of Commerce – check on the market competitive
  and commercial impact to china local market
• Gong Shang Department – Brand name of the product,
  patent / copyright
• Custom – Tax rate
• Labeling Control department (AQSIQ) –
Advantages of selling
                       in China
•   Strong middle class is emerging (25 million to 30)
•   Strenghts in Mass Manufacturing
•   Large electronics and heavy industrial factories
•   Highly Segmented Market
Desadvantages of Selling in China

• No effective law governing business
• High Governmental interference
• Involving of the complex Guanxi Networks
• Bureacratic systems and widening of social
  gap.
• Environmental Damages (China occupyes
  the second place among the major
  greenhouse gas emitters worldwide)
• Fast rising wages reduce competitive
  advantage
Opportunities for selling in China



• Chinese spend more in Durable goods and innovative
  products (cars, phones, high techs..)

• Mix of cheap labor and stable prices and stable politics
  is what foreign companies find appealing.

• Incentives (tax breaks, low import duties, low-cost
  land and low construction costs for new factories)
Threats foreign companies face
        when investnig in china

• Fierce & unethical competition (local/ foraign)=>
  Dog-eat-dog world
• Lack of Intelectual Property regulations even if
  protection is pushed by government, still it’s
  practice is virtually non-existant
• Lack of requirements for safety equipment
• Highly fragmented domestic market.
• Corruption.
• Protectionism.
Cases of companies facing this
           problem:

Intellectual property        Burberry
    infringement

     corruption         Johnson and johnson

 Local competitors            Tesco

Foreign competitors         Tomas Lyte

   protectionism             Coca-cola
1) What are the implications of Guanxi
     networks networks for selling in China?


 Most common business favor of guanxi is to receive introductions to one’s
                 contact ( create valuable connections)


• Chinese are more encouraged to do business with
  people they are comfortable with.

• If MNC’s develop good guanxi with chinese
  businesspeople, the laters may refer customers to thm.

• Guan xi is useful to gather essential information and to
  meet important potential partenrs
2) An important Chinese cultural issue is the
  avoidance of loss of face. Discuss its implications
                 for selling in China.


• Overseas Businesses have to pay attention to not do
anything the Chinese consider as humiliating.

• To avoid losing face and damage Guanxi Chinese prefer
indirect forms of influence to deal with difficult requets and
embarassment.

≠ of the MNC’s use of direct and open ways to deal with
requests this can create conflict between the partners and
spread confusion to solve even the most simple problem.
3) Explain the concept of self-reference criteria
   and its implications for selling in China.


  The concept of self-reference criteria :to
  forget about self like if a company is
  going to another country then the going
  company will have to take care about the
  culture.

  For example: if a foreign company enter
  the chineese and wants to open its outlets
  in china the name of the company should
  respect the culture of the host country .
A real case is the following:


     Esso, the brand name of a gasoline,
was a successful name in the United
States and would seem harmless enough
for foreign countries; however in Japan
the name phonetically means stalled car
an undesirable image for gasoline.
Thank you very much

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Chinese Consumer Market: 1.3 Billion Customers Await

  • 1.
  • 2. Introduction Chinese consumers Embracing new economic ideas and habits, and devouring goods that have long been unavailables, unaffordable or forbidden. However: It’s a part of a consumer culture and an economic system that remain quite different from those of developed countries
  • 3. Introduction (cont.) 1,3 Billion customers: It’s a number that has captured the attention of every company in the world that wants to do business in China • Multinational companies are more getting excited from the opportunities offered by the world’s largest consumer market • Largest recipient of foreign direct investment.
  • 4. The Economy GDP per capita $8,394 Agriculture 41% Industry 46% Services 43% China in Figures Unemployed 4% Land Area 9, 640 m m2 Main Exports: Population: 1,346m Office equipment/ Clothing Life expectancy: Telecoms equipment/ Electrical machinery Men 72 yrs / Women 76 yrs Main Imports: Adult literacy: 94% Electrical machinery Average annual income Petroleum products per household $10,220 Professional & instruments Metal ores & scrap
  • 5. • China oppened and it’s growth rates are impressive (since 2008) • China's cities have expanded at an average rate of 10% annually • In the last two decades, almost 200 million people have been lifted out of poverty employed =+10 million/year • Pressure for more socially responsible products which affect competitiveness as China’s economy integrate the global economy.
  • 6. How to do business in china Marketing / Promotion Exhibition Promotion & Testing in retailer Distribution Channel Distributor – sell to retailer Retailer – sell to consumer Online Selling – direct sell to consumer Sales Team Hypermarkets; Tesco, Carrefour, Hua lian, Lotte Mark Hotels, restaurants, small stores Partners As a joint venture, sign confidentiality/ non-compete agreement to be protected.
  • 7. What are the Major Concerns: • Ministry Of Health – approve on ingredients, especially additive, preservative and colouring • Ministry Of Agriculture – approve on ingredients • Ministry Of Commerce – check on the market competitive and commercial impact to china local market • Gong Shang Department – Brand name of the product, patent / copyright • Custom – Tax rate • Labeling Control department (AQSIQ) –
  • 8. Advantages of selling in China • Strong middle class is emerging (25 million to 30) • Strenghts in Mass Manufacturing • Large electronics and heavy industrial factories • Highly Segmented Market
  • 9. Desadvantages of Selling in China • No effective law governing business • High Governmental interference • Involving of the complex Guanxi Networks • Bureacratic systems and widening of social gap. • Environmental Damages (China occupyes the second place among the major greenhouse gas emitters worldwide) • Fast rising wages reduce competitive advantage
  • 10. Opportunities for selling in China • Chinese spend more in Durable goods and innovative products (cars, phones, high techs..) • Mix of cheap labor and stable prices and stable politics is what foreign companies find appealing. • Incentives (tax breaks, low import duties, low-cost land and low construction costs for new factories)
  • 11. Threats foreign companies face when investnig in china • Fierce & unethical competition (local/ foraign)=> Dog-eat-dog world • Lack of Intelectual Property regulations even if protection is pushed by government, still it’s practice is virtually non-existant • Lack of requirements for safety equipment • Highly fragmented domestic market. • Corruption. • Protectionism.
  • 12. Cases of companies facing this problem: Intellectual property Burberry infringement corruption Johnson and johnson Local competitors Tesco Foreign competitors Tomas Lyte protectionism Coca-cola
  • 13.
  • 14. 1) What are the implications of Guanxi networks networks for selling in China? Most common business favor of guanxi is to receive introductions to one’s contact ( create valuable connections) • Chinese are more encouraged to do business with people they are comfortable with. • If MNC’s develop good guanxi with chinese businesspeople, the laters may refer customers to thm. • Guan xi is useful to gather essential information and to meet important potential partenrs
  • 15. 2) An important Chinese cultural issue is the avoidance of loss of face. Discuss its implications for selling in China. • Overseas Businesses have to pay attention to not do anything the Chinese consider as humiliating. • To avoid losing face and damage Guanxi Chinese prefer indirect forms of influence to deal with difficult requets and embarassment. ≠ of the MNC’s use of direct and open ways to deal with requests this can create conflict between the partners and spread confusion to solve even the most simple problem.
  • 16. 3) Explain the concept of self-reference criteria and its implications for selling in China. The concept of self-reference criteria :to forget about self like if a company is going to another country then the going company will have to take care about the culture. For example: if a foreign company enter the chineese and wants to open its outlets in china the name of the company should respect the culture of the host country .
  • 17. A real case is the following: Esso, the brand name of a gasoline, was a successful name in the United States and would seem harmless enough for foreign countries; however in Japan the name phonetically means stalled car an undesirable image for gasoline.

Notes de l'éditeur

  1. mereymChina’s consumers are at a crossroads because china is not a unique market There are multiple Chinas — due to the old andthe new, the urban and rural , poor peasants and multimillionaires, a land of freedom and authoritarianism Chinese reflect different buying preferences and traditions of both East and West.At the same time
  2. Salimathere are many multinational companies that know more about the secrets for how to sellto chineseSince China offer today great opportunities as its getting Each year  there are 10 million more people thatjoin the job market.
  3. salimathe companies have to adapttheir business practices to local environmentAnd in order to succeed, multinationals have to approach the chinesemarketgradually and withrealistic expectations
  4. hafsaMinistry Of Health - approve on ingredients, especially additive, preservative and colouringMinistry Of Agriculture – approve on ingredients which involve plant base, animal base or seafood base. Alert on the bilateral control of these itemsMinistry Of Commerce – check on the market competitive and commercial impact to china local market and local industries on the imported product, they can reject the product to be soldGong Shang Department – Brand name of the product, patent / copyright. Any conflict with product exist in market or not. Custom – Tax rate, HS CodeLabeling Control department (AQSIQ)– check on the label information on packaging, according to China Label Act
  5. MereymFierce and unethicalcompetitionthatcanbeevenillegalcompetitionWhichlead to a highRisk of intellectualproperty right infringement.
  6. HafsaBecause good relationshipslead to good businessRelationships are very important to do business in china.Guanxiis a set of connections linking people to obtain ressources and advantageswhiledoing businessAnd the most ….
  7. SalimaOne of the most evident factors in dealing selling tochinese (Asian in general) cultures is the avoidance of "lossof face”.Overseas Businesses have to pay attention to not do anythingthe Chinese consider as humiliating or reducing their personalstanding because they will consider it as equivalent to insulting them, which they see as aloss of face