Personal Information
Entreprise/Lieu de travail
Enfield, United Kingdom United Kingdom
Profession
Co-Founder Improve CX - Helping companies drive transformational change
Secteur d’activité
Technology / Software / Internet
Site Web
http://www.improvecx.com
À propos
Helping clients to identify and improve critical interactions.
As the time between imitation and innovation shrinks, the key differentiator is Customer Experience. I have 25+ years of experience working with some of the most successful companies in the world, helping them to focus on Customer Experience.
Mots-clés
customer experience
customer satisfaction
analytics
oka
oracle service cloud advance
knowledge management
improvecx
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