Co-ordinated all department's general and overall administration support to the team. Monitoring and Supervising Office boy, Security guard depends on the quires and requirements. Also follow up their activity by proper record management with reporting of around 40- 50 people on daily basis to maintain detailed administrative and procedural processes to improve accuracy and efficiency.
1. Samarpita Misra (Walia)
Gurgaon, Haryana.
C:8130790705 Email id: samarpita.walia@gmail.com
Career summary:
Having 6.11+ Years Exp. in the field of Admin & Finance in diversified fields
with organized administrative professional with hands-on experience
supporting business areas such as accounting, database management and
human resources. Collaborative team player with strong communication,
decision-making and time management abilities. Handling reporting of
around 40- 50 people on daily basis.
AREAS OF EXPERTISE:
Office Organization.
Vendor Management and Procurement.
Staff Management & Reports Generation.
Facility & Security Management.
Petty Cash Management
Event Management
Travel administration
Billing & Data Management
ERP , Lotus note ,Microsoft office proficiency
Human resource knowledge
Accounting operations professional
Expert in customer relations
Accounts receivable professional
Supervising other clerical staff
Strong initiative &Team building expertise
ADMINISTRATIVE IMPLEMENTS & IMPROVEMENTS:
Providing training and orientation for new and existing staffs.
Implement Go Green policies and Fun Friday activities , recognized
with awards and appreciation.
Reviewed and modified the policies like transportation, security
procedures, and proper travel guidelines.
Start Help Desk system for smooth and quick response of
employees’ concerns. Also conduct open forum discussion once in a
month for quick escalation resolution of all Admin related issues.
Helping the organization in Debt recovery and proper bank
reimbursement follow up as an additional task.
PERSONAL ABILITIES
Attention to detail and having a patient outlook.
Punctual, reliable and ability to prioritize tasks.
Can work without supervision, as well as able to work as part of a
team.
Ability to cope and work under pressure.
Ability to multitask and manage conflicting demands.
Work experiences:
Tranzlease Holdings India Pvt. Ltd., Gurgaon, Haryana
Deputy Manager - Admin & Finance (August 2013 – Present)
Responsible for providing overall general and administrative support to the
team to facilitate the efficient operation of the office. Complete facilitating
the newly build Gurgaon office at DLF Cyber hub (Area- 10003 Sq. ft.) in
terms of administrative support & facility management.
Admin Profile Roles and Responsibility:
Facility Management: Monitoring and timely facilitating the
new joinees of organization in terms of allotting workstation,
telephone extension, access cards, SIM and data card, car parking
facility, etc. Ensuring proper space utilization, occupancy, floor
level allocation and make sure that all the departments are using
their defined or allocated area with all the required services in
place.
Sole responsible for proper function of Office premises and
timely taking corrective maintenance requirement (civil, pest
control, plumbing, electrical) in critical areas like- server room
, UPS room, board room, video Conferencing, meeting rooms ,
cafeteria, breakout area, common areas, etc.
Performance reviews of the Facility management operations.
Monitoring cost-effectiveness in housekeeping operations, as
well as overseeing the various aspects of cost-cutting.
Sole responsible about planning, budgeting and accounting to
run an efficient cost center for Facility Management function.
Vendor Management: Identification & Selection of Vendor,
Sign-up with new vendors. Handled vendors effectively by
identifying needs.
Ensuring to have the best possible service providers,
vendors on Tranzlease board to meet the service bench mark
and awarding them the PO/ LOI/ Service contract after the
proper due diligence.
High End and Soft service concept finalization,
implementation and ensure sustainability of standard.
Security Management: Responsible for managing a team of
security personnel to ensure the protection of property, assets,
and people. Patrols building perimeter, sets up secure point of
entry, and investigates suspicious activity.
Travel Management: Managing and ensuring all domestic &
international travel of internal employees including visa, forex,
hotel booking and renting cars during their official tour.
Petty Cash Management: Sole responsible to track and monitor
proper use of Petty cash use with proper verifications.
Legal Responsibilitie: Outsourcing contracts for the
maintenance of office building, infrastructure, office equipment,
machinery and other assets of the organization as well as Asset
Management (IT & Non-IT) - Tracking, Issuance and disposal.
Coordinated all the audits i.e. statutory and ISO
Building and managing relations with various Govt.
officials and other bodies, mainly for C4 Forms, RTO papers,
Labour and FRRO work
Event Management: Managing and monitoring indoor and
outdoor events, meetings and conferences, events etc.
Data Center Roles and Responsibility: Quality Check and act
as a first person approver about releasing, and updating PO with
proper verification and efficiency for quick process of client order
process. Proper validation of Tax Invoice, Debit Note, and Credit
note updation .
Accounts team Support: Monitoring and ensuring of Monthly
invoice dispatching, MIS report sending to client for each monthly
cycle in North zone.
Ensure and assist closely with accounts team for proper
financial closing (half yearly & yearly) such as vendors and
service provider’s bills, invoices on time given by our finance
department with proper verification and documentation.
Helping the organization in Debt recovery and proper bank
reimbursement follow up as an additional task.
HR Support: Work closely with HR in scheduling Interview,
Employee’s joining and existing formalities.
2. IBM Daksh eService’s Private Limited, Kolkata, West Bengal
Senior Practitioner (Feb 2011 – Aug 2013).
UK based Banking process (Lloyds Banking Group, Bank of Scotland, and Halifax) deals with overdrawn personal a/c of customers, and also close their
overdrawn a/c as required.
Responsible for auditing breach of client’s personal accounts and Closing overdrawn personal accounts.
Core Member to manage accounts dis-balance due to any team member faults and quality of accounts post process.
Act as a core member of Error detection and correction.
Sole responsible for quality of Excess management Bangalore and Philippines team for their client’s corporate accounts
Numbers of achievements over accuracy, performance, proper work allocation with efficiency and accuracy.
Also cross trained in two different processes which deals with the National Support Unit and Fixed Term Deposit on a particular a/c verify,
Escalate, and Updating details of term deposited in personal and corporate accounts. Auditing allocated corporate accounts and also was
requested officially as a core team member depending upon work quality. Quality of corporate accounts by NSU Bangalore team
Other activities and initiatives:
Floor decoration depending upon various projects and process.
A creative member of Risk and Develop Management team.
HR support for any Event management and employee engagement.
Proper records maintenance about daily Data.
Assist with record maintenance for internal auditing.
KidZee (Humpty Dumpty), Maldah, West Bengal.
Center Co-ordinator (Jan 2009 – Jan 2011).
Responsible to co-ordinate North Bengal region to coordinate and distribution of work between three different centers. Ensure of child hygiene care,
teaching system, and center running system.
Organize different extracurricular activities which are beneficiary for toddlers to kids, guardians and future business growth.
Assist in recruitment and allocation of dedicated trained teachers.
Verifying center running system, also organize different extracurricular activities which are beneficiary for toddlers to kids, guardians and future
business growth.
Employee and students engagement programs
Monitoring whole Event Management program of three centers.
EDUCATION AND TRAINING:
B.Com, University of North Bengal, Malda. West Bengal ( 2005)
Computer Diploma Course ,ICA , Malda, West Bengal (One Year course)
Montessori Teacher Training ,KIDZEE, Kolkata , West Bengal ( One Year course)
Certificate in Life Insurance, Kolkata.
Personal Information:
Date of Birth: 07-02-1984
Gender: Female
Marital Status: Married.
Languages Know: English, Hindi & Bengali.
References: On Request.