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DESIGN AUDIT
                                            ON

         PLATYPUS DESIGNS
             PVT. LTD.




                          Mentors : Shashank Mehta & Jitendra S Rajput
Submitted by : Neha Chopade | Samina Rahman | Shruti Choudhary | Snehshikha Gupta | Ujjwal T Kujur
AUDIT METHODOLOGY




         PHASE I                       PHASE II                  PHASE III



Interest to study a design firm   Brainstorming             Propose direction
PLATYPUS DESIGN
Different business concept        Classify problems         Secondary research
                                                            about similar concepts
Secondary Research                Mapping opportunity
Study Prakash Vani and Platypus   areas                     Final Proposal
Design


Visit the studio
Observation
Casual conversation
PLATYPUS DESIGN




             WORKSHOP




                                   Since: 2007

                                   Location: Khatraj, Ahmedabad

                                   Owner: Prakash Vani
PLATYPUS            EXPERIMENTAL   Industry: Design Studio
 DESIGN               LEARNING
                                   Area of work:

                                   Industrial Design,
                                   Product Design,
                                   Sculptures,
                                   Public Art,
                                   Textiles,
                                   Ceramics
           DESIGN STUDIO
THE PLACE




Land initially bought 20 years ago with the aim of
  setting up a furniture mass production factory
THE AMBIENCE
THE DEPARTMENTS




                         PLATYPUS
                          DESIGN


   DESIGN                                   TEXTILE
STUDIO/OFFICE                              WORKSHOP




                PLASTIC/WOOD     CERAMIC
                    METAL       WORKSHOP
                  WORKSHOP
STUDIO & WORKSHOP
23 EMPLOYEES




   2
 DRAFTSMEN
                           PRAKASH
                             VANI                 1
                                                  CERAMIC
                                                 WORKSHOP
                                                                 2
                                                               WORKERS

                                                   HEAD




                      1               1
 1                  TECHNICIAN
                                  PLASTIC/WOOD
                                      METAL
                                    WORKSHOP



                                                     0
 GENERAL                              HEAD
 ADMIN &
ACCOUNTS
                                      10
                                     WORKERS
                                                    DESIGN
                                                   ASSISTANT



             2             3
                        TEXTILE
            CARE
           TAKERS       WORKERS
PLATYPUS DESIGN PROJECTS




             Stone Sculpture – Batra Hospital, Delhi

             Titanium Sculpture – Ministry of Foreign Affairs office, New Delhi
SCULPTURES   Wall Art (Metal) - 20 feet x 9 feet - Ministry of Foreign Affairs office, New Delhi
             Titanium blinds – 40 sq. feet - Private

             Brass Water body – 15 feet x 15 feet (2 tonnes) - Private




             Sal patta plates/ travel food cases for Rajdhani trains

             Solar Cooker – bought by Sintex for development
INDUSTRIAL   Self storage Water Heater for below poverty line population
 PRODUCTS
             Photovoltaic water cooler – Soft drinks stall (Pepsi)

             Amul Stall
PLATYPUS DESIGN PROJECTS




           Bus for Environment Sanitation Institute

VEHICLES   Bus for National Innovation Foundation

           Bus for Gujarat Energy Development Association




           Tapestries – Private orders

           Lotus Tapestry – 14 feet by 10 feet – Private
TEXTILES
           Arvind Mills – Bags/ diaries etc. from Indigo waste

           Punah – Blinds, folders, diaries etc. out of recycled plastic waste
PRODUCTS
PLATYPUS DESIGN PROJECTS




            Private pieces – Ceramic explorations

            Wall art or private sculptures
CERAMICS
            Agashiye – Special theme based kitchenware and crockery
            (development stage)




            Garbage picking cart – to minimize human contact

   SELF     Sal Patta plates and lunch packs – for Rajdhani trains
INITIATED   Coir production machine
PLATYPUS DESIGN PROJECTS
PRAKASH VANI




                           Design Thinker
                             Introvert
                             Visionary
        Worked in             Loves to
         Interior/            explore
        Exhibition/                           Over 35 years
         Furniture                             of industry
        Exhibition/                            experience
         Furniture


                                                                       Core importance is not business and profit, but experimentation

                                                                       Believes in creating a bond between the product and the user –
NID 1st UG                                                             Introduce customization
 BATCH                   PLATYPUS                      Working Full
                                                     time since 2009
   1970                   DESIGN                                       Wants to provide a facility to explore and prototype

                                                                       Experimental – believes in doing things without any fear


                                             Collaboration
      Industry Mentor                       with NID MSME
      for United World


                           Experimental
PUBLIC ART PROJECT



Kankaria Wall Mural Project

Largest Public Art Project in the world
300 m long (10,000 sq. feet)
Relief work inspired from:
Ÿ Cultures of Ahmedabad
Ÿ Sea trade
Ÿ History of business
Ÿ History of Ahmedabad city in general

Working with Amitabh Gandhi (Founder, Art Underground) and Nandini
Gandhi (Co-founder, talking Mirrors)
OTHER PUBLIC ARTS IN INDIA
OPPORTUNITY
  MAPPING
No standard process

                                                         PRICE NEGOTIATION ONLY HANDLED
                                                         BY HIM AND BUSINESS DEVELOPMENT          NO SET PROCESS TO     NO STANDARD TO CARRY FORWARD                                                Inconsistency in inventory
                                                                                                     DOCUMENT           THE CONCEPT
                                                        LAZY

                                                         INTROVERT                                                                                                                                   Storage space anywhere
                                                                                                      UNCLEAR           OBJECTIVE LIST MISSING
          LOT OF DEPENDANCY
            ON HIM FOR LOT OF           PRAKASH VANI                                                                                                                      INCOMING               NO TRACK OF RAW MATERIALS
                     PROJECTS
                                                                                                 SURVIVAL VS CONCEPT    FOR SUSTAINING, GET IDEAS DILUTED
            TECHNICAL EXPERT
           ALONE, KNOWS AND              HITENDRA                                                                                                                         LEFTOVER               OBJECTIVE LIST MISSING
         UNDERSTANDS ALL THE
          PROJECTS VERY WELL
                                                                                                                                                                                                   No space to keep leftovers

                                        NO PLANNING                                                 VISION &
                                                                                                                                                                                                       No track of needed
                                                                                                     MISSION                                                                                             replenishment
                                                                                                   STATEMENT
                                                                                                                                                                                                                     Recycle
                                                                                     SINGLE                               WORKSHOP
                                                                                                                                                                                                            No set process to
                                                                                    PERSON                                INVENTORY                                              NO FOLLOW-UPS                 sell the waste
                                                                                                                         MANAGEMENT                                                                                  material
                                                                                  DEPENDANCY
                                                                                                                                                            PUNAH
                                                                                                                                                                              PRODUCT MARKETING                Making on order
                                                                                                                                                                                                                Good products but
                                                                                                                                                                                                                no presence in
                                                                                                                                                                                                                market
        NO INVENTORY & PRODUCT LIST
       NO TIMELINE, MATERIAL DETAIL
                    &CLIENT DETAILS
   SEGMENTATION OF PRODUCTS IS NOT
                             THERE
                                         NOT WELL MAINTAINED           DISPLAY AREA            PLATYPUS                                  DISTANCE
                                                                                                                                                                TRANSPORTATION FOR
                                                                                                                                                                     WORKERS                     DELAY IN THE SUPPLY OF RAW
                                                                                                                                                                                                 MATERIALS
                                                                                                      DESIGN
                                                                                                                                                                       MATERIAL                  EXTRA COST TO PROJECTS
    ALL CATEGORY OF TECHNIQUES/          INFORMATION MISSING                                                                                                        TRANSPORTATION
    PRODUCTS NOT DISPLAYED




                    ON WEB PRESENCE
                                                                                                                              HIGH
                                                                                  COMMUNICA-                                ATTRITION
              DO NOT MARKET PLATYPUS                                               TION GAP                                   RATE                                                        NEED TEMPORARY DESIGNERS

                        NO PLATFORM                                                                                                                                                       PAY PACKAGES

      NEED MARKET VISION OF RESOURCE                                                                                                                                                      WORK ENVIRONMENT
                             SHARING                                                              DATABASE OF
                                                                                                 PAST PROJECTS
                                         EXTERNAL                                                                                                                         DESIGNERS
INCONSISTENCY BETWEEN DESIGNER
                AND TECHNICIAN                                                                                                                                                                    NOT CORRECTLY SKILLED


           KNOWLEDGE TRANSFER            INTERNAL                                                                                                                          WORKERS                LONG DISTANCE

                                                                                                LACK OF DOCUMENTATION   NO PROCESS OF COMPLETED
                                                                                                                        PROJECTS
       DOES NOT ATTEND FAIR ETC.         INCOMING                                                                                                                       NO HR POLICIES           APPRAISAL AND OTHER POLICIES

                                                                                                                        DESIGN DOWNLOAD NOT
                                                                                                                        DOCUMENTED



                                                                                                                        NO PROCESS AND MATERIAL
                                       MAPPING OPPORTUNITY AREAS OF                                                     DOCUMENTION



                                       PLATYPUS DESIGN FIRM
VISION AND MISSION




                               Concept based on Prakash
   UNCLEAR OBJECTIVES           Vani’s ideologies, but no
                              clarity of focused objectives

                              No formal documentation
                               of the Vision, & Mission
   NO DOCUMENTATION                   statements
                               Difficulty to understand

                                 In order to sustain the
IDEOLOGY vs. SUSTAINABILITY   organization, the ideologies
                                     get neglected
SINGLE PERSON DEPENDENCY




                       Decision maker for all
 PRAKASH VANI        projects, designs, process
                           and finances


                      Technical Execution and
HITENDRA SHAH         Development In-charge


                     All projects depend on their
                         decision making and
                               expertise
PRODUCT DISPLAY




                          No inventory and
NOT WELL MAINTAINED
                      categorization of products


                        No information about
INFORMATION MISSING   material, client, technique,
                             timeline etc.

                         All type of design and
                        technical strengths not
                                displayed
COMMUNICATION




                             Inconsistency between
       INTERNAL
                             designer and technician



                            No website or any type of
      EXTERNAL
                                web presence


No platform for knowledge
                            No intention of marketing
  sharing – internal and
                             Platypus as a business
         external
DATABASE OF PAST PROJECTS




                               No images/ details of
LACK OF DOCUMENTATION           completed projects



                              Design downloads not
                                  documented



Extensive work done, but no   No process and material
    common database               documentation
HIGH ATTRITION




                         No standard promotions or
    NO HR POLICIES                appraisals
                         Salary based on type of skill

                               Pay packages
                            Work environment
PROBLEM WITH DESIGNERS   Requirement for temporary
                                 designers

                              Not skilled as per
PROBLEM WITH WORKERS            requirement
                            Distance and location
WORKSHOP INVENTORY




                          No track of incoming raw
     INCOMING
                                  materials



     LEFTOVER              No process for recycling



No standard process for
                          No prior alert of required
      inventory
                               replenishment
 Inconsistent storage
DISTANCE




                          Need to travel long distance
   MANPOWER TRAVEL
                                 on their own



                                Extra expense
MATERIAL TRANSPORTATION
                                Delay in supply
PUNAH




                             Web presence, but not
        PRODUCT MARKETING           updated
                            Make on specific order only

PUNAH                            Good product and
                            technique, but no marketing
         NO FOLLOW-UPS         No follow up on online
                                       queries
OPPORTUNITY AREAS




Documentation        Facilitate
                   participation




    External     Sustainability and
 communication      passing on
                      tradition
QUESTIONNAIRE TABLE



STATUS                                                                               DOCUMENTATION - PROJECTS
                                                             OPPO RT U NITY A REA S                                Y/ N   S TA TU S   REM AR KS

A - Active formally                                          Is th e p ro c e sse s use d in the pa st
                                                             pro je c ts do c um e nte d so m e w he re ?
                                                                                                                   N      C


B - Defunct                                                  Is th e file nam ing c o nsiste nt fo r a ll th e
                                                             pro je c ts?
                                                                                                                   Y      A           W ith pr o je c t c o d e
                                                                                                                                      bu t no d ate in the file
C - Never applied – Interested in                                                                                                     nam e

                                                             Are file s pe rtainin g to diffe re n t               Y      A           File s a re sto r e d o nly
D - Never applied – Not interested                           pro je c ts sto re d in a c e n tra l lo c atio n ?                      afte r c o m ple tio n o f a

E - Active informally                                                                                                                 pro je c t, an d ar e
                                                                                                                                      so m e tim e s m isse d ou t
                                                                                                                                      – NO C HEC K

                                                             Are p ro je c t file s a c c e ssible an d            Y      E           Only w he n p ro je c t is
                                                             e dita ble to a ll?                                                      fin ishe d , it is
                                                                                                                                      ac c e ssible to all

                                                             Are p ro je c t file s transfe rre d o ve r a         Y      A
                                                             ne tw o rk?
                                                             Is th e p ro je c t d o c um e nte d to ge th e r     Y      E           Im age s o f a lo t m an y

DOCUMENTATION – VISION AND IDEAS                             o n c o m ple tio n?                                                     pro je c ts is m issin g,
                                                                                                                                      sinc e the r e is no
                                                                                                                                      re sp o nsib ility of a
OPPORTUNITY AREAS                   Y/N   STATUS   REMARKS                                                                            single pe rso n to ta ke
                                                                                                                                      c are o f it
Is company vision documented?       N     E
                                                             Are e xp lo ra tio n an d p ro c e sse s u se d       N      E
Is the company mission              N     E                  do c u m e nte d ?
                                                             Is th e re a da tab ase o f im a ge s o f             N      C
documented?
                                                             e xplo ra tio ns?
Are the objectives of the company   N     E                  Is th e re a da tab ase o f im a ge s o f the         N      C
being documented?                                            c o m ple te d pro je c ts?
Are the vision/mission/objectives   N     C                  Ha ve pre v io u s pr o ble m s an d p ro je c t      N      C
shared with every new employee?                              failure s b e e n do c u me n te d ?
                                                             Of a ll the p ro je c ts th at h av e b e e n         N      E
                                                             c o m ple te d till n o w , a re p ro d uc t
                                                             sp e c ific a tio n and te c hniqu e s
                                                             do c u m e nte d ?
                                                             Is th e re a c lie nt d a ta ba se b e in g           Y      E
                                                             m ainta in e d?
                                                             Is th e re a ve nd o r d ata ba se b e ing            Y      E
QUESTIONNAIRE TABLE




DOCUMENTATION – INVENTORY                                                                   SUSTAINABILITY & PASSING ON THE
                                                                                                                  TRADITION
OPPORTUNITY AREAS                           Y/N   STATUS   REMARKS

Is incoming raw material inventory in       Y     A/E      Only applied to         OPPORTUNITY AREAS                      Y/N   STATUS   REMARKS
place?                                                     Textile workshop
                                                                                   Are there any set standards to be      N     C
If (a) yes, then is it documented           N     C                                followed for processes by the
digitally?                                                                         employees?
Is raw material segregated based on         N     C                                Is the Platypus ideology being         N     B
categories?                                                                        marketed effectively?
Is raw material storage space well          N     C                                Is there someone to take care of the   N     E
defined?                                                                           organization if Prakash Vani is not
Are there regular internal audits of left   Y     E        During projects and     present?
over material?                                             Year end                Does the design community know         Y     E
                                                                                   about the workshops/facilities
Does the waste material sell off            Y     E
                                                                                   available at Platypus Design Studio?
regularly?
                                                                                   Does Prakash Vani want Platypus to     Y
Is leftover raw material recycled?          Y     E
                                                                                   continue and grow after him?
Is there a regular requirement for the      Y     C
replenishment of the raw material
during the project?
Is there a particular person assigned       Y     E
to keep a check on the raw material
requirement?
Is the inventory information available      N     C        Bills of challans and
centrally and accessible to all?                           receipts are kept and
                                                           stored in one file.
                                                           Specific guy refers
                                                           that file.
QUESTIONNAIRE TABLE




DOCUMENTATION – INVENTORY                                                   EXTERNAL COMMUNICATION – WEB
                                                                                               PRESENCE
OPPORTUNITY AREAS                          Y/N   STATUS   REMARKS

Is the display area easily accessible to   N     C                  OPPORTUNITY AREAS                         Y/N   STATUS   REMARKS
people?                                                             Is there a website of Platypus?           N     C
Is the display area well maintained?       N     C
                                                                    Is there any other web presence that      Y     B
Does it exhibit all his capabilities?      N     C                  links to Prakash Vani?
Does it show the products with the         N     C                  Is the website/weblink active?            N     B
details and manufacturing details?                                  Are their products sold through other     Y     B
Are products being segregated by           N     C                  online portals?
categories?                                                         Do clients come by word-of-mouth?         Y     A
Is there an in charge for the display      Y     E
area?                                                               Does Prakash vani respond to online       N     B
Is there enough lighting and               Y     A                  queries?
ventilation in the display area?                                    Are the products available in retail      N     C
Is there a brochure/catalog about          N     C                  stores?
the products being displayed                                        Is there a catalog to promote his line    N     C
available for the clients ?                                         of projects/ technology/ facilities
                                                                    available?
                                                                    Has Platypus collaborated with other      N     C
                                                                    design studios post its inception for
                                                                    marketing?
                                                                    Does Platypus want to collaborate         Y     A
                                                                    with other institutes/design studios to
                                                                    promote itself?
QUESTIONNAIRE TABLE




FACILITATE PARTICIPATION                                                                                                                     PUNAH
(WORKSHOPS AND FACILITIES)
                                                                               OPPORTUNITY AREAS                        Y/N   STATUS   REMARKS
OPPORTUNITY AREAS                       Y/N   STATUS   REMARKS                 Is Punah, propriety of Platypus          Y     A
Are the workshop and other facilities   Y     A        Only known in PV’s      design?
known to people outside?                               immediate circle        Are Punah products marketed well?        N     B

Can the students from design            Y     E        The idea and            Do people know about the recycled        Y     B
background come and use the                            information about his   products range of Punah?
facility?                                              service has not been    Is there a catalogue available which     Y     B
                                                       marketed well           shows the complete range of Punah?
                                                                               Does Punah have a web presence?          Y     B
Can other professional designers use    Y     C
the workshops and facilities for                                               Is the website updated regularly?        N     B
prototyping?                                                                   Do the Punah products sell under         N     B
Does Prakash Vani conduct               N     C                                Platypus brand name?
workshops on a regular basis to make                                           Are Punah products available in retail   N     C
the design fraternity know about the                                           stores?
capabilities of his design studio?                                             Is the process that is being used to     N     B
                                                                               make different products for Punah,
                                                                               documented?
QUESTIONNAIRE TABLE




EXTERNAL COMMUNICATION – DISPLAY
OPPORTUNITY AREAS                          Y/N   STATUS   REMARKS

Is the display area easily accessible to   N     C
people?
Is the display area well maintained?       N     C

Does it exhibit all his capabilities?      N     C

Does it show the products with the         N     C
details and manufacturing details?
Are products being segregated by           N     C
categories?
Is there an in charge for the display      Y     E
area?
Is there enough lighting and               Y     A
ventilation in the display area?
Is there a brochure/catalog about          N     C
the products being displayed
available for the clients ?
DESIGN DIRECTIONS




 INTERNAL       EXTERNAL




   PROJECT
DOCUMENTATION   REVIVING PUNAH

  INVENTORY      WORKSHOP AS
 MANAGEMENT     INNOVATION LAB
INTERNAL DESIGN
   DIRECTIONS
PROJECT DOCUMENTATION



           IDEA


Platypus design does a variety of projects with different materials and techniques and this can become a great
database for anyone in this field. Also, this could be used as a reference guide for designers and students in future.




      DIRECTION


All the projects that are completed need to be documented in a very simple format. The format should be easily
understandable with crisp information about the project.

Format to be used should have the following categories:



      PROJECT BRIEF           MATERIALS          TECHNIQUE       CLIENT / YEAR        SPECIFICATIONS        FINAL
                              REQUIRED              USED                                                   IMAGE
HOW WILL THIS HELP PLATYPUS IN FUTURE?




SHORT TERM   All projects will get documented in a specified format




             Easy for new employees to get hold of the working style of the
             organization
MID TERM
             New clients can look at other works being taken up by this organization




             Once the database is ready with a considerable amount of projects, this
LONG TERM    can be published in a graphical book or an online database, which can
             be referred by the design fraternity
FEW EXAMPLES OF BOOKS & JOURNALS
INVENTORY MANAGEMENT



           IDEA

Platypus design works with a variety of material and has three different workshops viz textile, plastic/wood/metal
and ceramic.

In order to keep a track of the incoming raw material for all projects and to segregate them based on categories,
there is a need to keep a central inventory that could be accessed by everyone on a regular basis.



      DIRECTION

This inventory should have raw material tags/coded based on the specification. This code can be linked to the
delivery challans and receipts in order to keep a track of the amount used, usage and the need for replenishment.

Format to be used:
1. Coding based on material type:
a. Material (M/P/T/W/C)
b. 6-8 alpha-numeric characters
c. Specify type, grade, color
d. Source
e. Code format Material category-material-grade-source
Eg : MSS404B is stainless steel of 404 grade

                 RAW MATERIAL          SOURCE        PROCUREME        COLOR          FOR PROJECT
Format                                                 NT DATE
HOW WILL THIS HELP PLATYPUS IN FUTURE?




  BETTER           OPTIMIZING THE          COMMON
 RESOURCE           EXPENDITURES        ACCESSIBILITY TO
MANAGEMENT                               THE RESOURCES




          STRUCTURED           EASY FOR HAND
        SYSTEM IN PLACE        OVER AND THE
                               INFORMATION
EXTERNAL DESIGN
  DIRECTIONS
REVIVING PUNAH




           IDEA

The concept of Punah is essentially to use recycle material and create new unique and customizable products.

The USP of these products are that they connect to the user's needs.

The problem with Punah's initial model was that it got restricted to just one technique and there was a risk of Punah
turning into a mass production facility and hence Punah despite of having lot of potential become defunct.

Proposal: Revive Punah for other materials.


       DIRECTION

Explore recycling under Punah brand name.

1.This could come as a part of self initiated projects.

2.Regular workshops with artists that can be conducted to come up with new ideas to use recycle material and
suggest brands that work with recycling.

3.To take up exploratory projects of other brands and help their designers to use the workshop and the facility
given by Prakash Vani in order to allow young designers to explore new material to make new recycled products.
WORKSHOP AS INNOVATION LAB




What facilities does Platypus
provide at present?                                        Examples of such workshops in
                                Opportunity Area:
                                                           different countries:
                                Conversion of workshop
                                into creative hub for      Techshop : A US based workshop
                                innovation and             used by designers as a
                                prototyping                prototyping facility

                                Used by companies like
                                Catapult design, Design    FabLabs : Available in different
                                impact                     countries for the same purpose

Metal/wood/plastic/
ceramic/textile workshop
HOW WOULD THIS HELP PLATYPUS DESIGNS?




                                                                                       Long term goal
 Market the workshop facilities as

                                                                                       Make a legacy

                                                  Used by design
                                                  Fraternity and world
                                                  wide social innovation
                                                  organizations.




                                                                                    Hitendra can be a heir
      Innovation Labs in India
                                                                                    Aware of different
                                                                                    processes and methods

But why market in this way?

PV doesn’t want to put much efforts in marketing his products and Platypus Design

He wants to experiment, explore and work towards unique projects

He wants to share his design knowledge with young entrepreneurs and designers
THE PROPOSAL




We propose : To market      platypus not as a design studio but as an Innovation Workshop Facility
What do you require?
A web presence telling     the facilities/workshops and the tools that are available at Platypus
design.

Who would be benefitted with this?

External
Different organizations who take up different social innovation projects around the world and need workshops to do
prototyping in different countries

Artists and professional designers who do not have the facility but want to do something different

Students who have ideas, but no facility to convert the ideas in a tangible product

Internal
Establish oneself as an Innovation hub

Chance to work on exciting and unique projects

Mentoring and guiding the people with your knowledge

Taking it forward as an Innovation institute/hub
EXISTING SCENARIOS ON THE SAME MODEL




Organizations like Catapult Designs, use workshop facilities in different
countries to complete their prototyping of social innovation projects.




Fab lab is one such organization that provides workshop facilities to
companies like Catapult Design in different countries.

They have workshops around the world including India.

In India, they have the facilities available in 5 cities.
LEARNINGS AND EXPERIENCE


For a design audit it is important to see a holistic approach and solution towards any
opportunity area.

It is also equally important to understand all the stakeholders who would be involved in the
entire process and proposal.

It is not about auditing just the organization but coming up with suggestions and solutions
that helps both the internal as well as external stakeholders in the process.

Since there is not much information that is available on net about Prakash Vani and Platypus
design, it was a new learning experience for us where we researched through in a different
way to get more insights about this organization.

It is an organization whose core mission is not business or profit but to experiment. So
coming up with suggestions/proposals that goes well with the ideologies of Prakash Vani
was interesting as well as challenging.

It was of key importance to understand and propose solutions that would actually interest
Prakash Vani, and will be helpful in achieving his vision for the organization.
THANK YOU

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Design Audit

  • 1. DESIGN AUDIT ON PLATYPUS DESIGNS PVT. LTD. Mentors : Shashank Mehta & Jitendra S Rajput Submitted by : Neha Chopade | Samina Rahman | Shruti Choudhary | Snehshikha Gupta | Ujjwal T Kujur
  • 2. AUDIT METHODOLOGY PHASE I PHASE II PHASE III Interest to study a design firm Brainstorming Propose direction PLATYPUS DESIGN Different business concept Classify problems Secondary research about similar concepts Secondary Research Mapping opportunity Study Prakash Vani and Platypus areas Final Proposal Design Visit the studio Observation Casual conversation
  • 3. PLATYPUS DESIGN WORKSHOP Since: 2007 Location: Khatraj, Ahmedabad Owner: Prakash Vani PLATYPUS EXPERIMENTAL Industry: Design Studio DESIGN LEARNING Area of work: Industrial Design, Product Design, Sculptures, Public Art, Textiles, Ceramics DESIGN STUDIO
  • 4. THE PLACE Land initially bought 20 years ago with the aim of setting up a furniture mass production factory
  • 6. THE DEPARTMENTS PLATYPUS DESIGN DESIGN TEXTILE STUDIO/OFFICE WORKSHOP PLASTIC/WOOD CERAMIC METAL WORKSHOP WORKSHOP
  • 8. 23 EMPLOYEES 2 DRAFTSMEN PRAKASH VANI 1 CERAMIC WORKSHOP 2 WORKERS HEAD 1 1 1 TECHNICIAN PLASTIC/WOOD METAL WORKSHOP 0 GENERAL HEAD ADMIN & ACCOUNTS 10 WORKERS DESIGN ASSISTANT 2 3 TEXTILE CARE TAKERS WORKERS
  • 9. PLATYPUS DESIGN PROJECTS Stone Sculpture – Batra Hospital, Delhi Titanium Sculpture – Ministry of Foreign Affairs office, New Delhi SCULPTURES Wall Art (Metal) - 20 feet x 9 feet - Ministry of Foreign Affairs office, New Delhi Titanium blinds – 40 sq. feet - Private Brass Water body – 15 feet x 15 feet (2 tonnes) - Private Sal patta plates/ travel food cases for Rajdhani trains Solar Cooker – bought by Sintex for development INDUSTRIAL Self storage Water Heater for below poverty line population PRODUCTS Photovoltaic water cooler – Soft drinks stall (Pepsi) Amul Stall
  • 10. PLATYPUS DESIGN PROJECTS Bus for Environment Sanitation Institute VEHICLES Bus for National Innovation Foundation Bus for Gujarat Energy Development Association Tapestries – Private orders Lotus Tapestry – 14 feet by 10 feet – Private TEXTILES Arvind Mills – Bags/ diaries etc. from Indigo waste Punah – Blinds, folders, diaries etc. out of recycled plastic waste
  • 12. PLATYPUS DESIGN PROJECTS Private pieces – Ceramic explorations Wall art or private sculptures CERAMICS Agashiye – Special theme based kitchenware and crockery (development stage) Garbage picking cart – to minimize human contact SELF Sal Patta plates and lunch packs – for Rajdhani trains INITIATED Coir production machine
  • 14. PRAKASH VANI Design Thinker Introvert Visionary Worked in Loves to Interior/ explore Exhibition/ Over 35 years Furniture of industry Exhibition/ experience Furniture Core importance is not business and profit, but experimentation Believes in creating a bond between the product and the user – NID 1st UG Introduce customization BATCH PLATYPUS Working Full time since 2009 1970 DESIGN Wants to provide a facility to explore and prototype Experimental – believes in doing things without any fear Collaboration Industry Mentor with NID MSME for United World Experimental
  • 15. PUBLIC ART PROJECT Kankaria Wall Mural Project Largest Public Art Project in the world 300 m long (10,000 sq. feet) Relief work inspired from: Ÿ Cultures of Ahmedabad Ÿ Sea trade Ÿ History of business Ÿ History of Ahmedabad city in general Working with Amitabh Gandhi (Founder, Art Underground) and Nandini Gandhi (Co-founder, talking Mirrors)
  • 16. OTHER PUBLIC ARTS IN INDIA
  • 18. No standard process PRICE NEGOTIATION ONLY HANDLED BY HIM AND BUSINESS DEVELOPMENT NO SET PROCESS TO NO STANDARD TO CARRY FORWARD Inconsistency in inventory DOCUMENT THE CONCEPT LAZY INTROVERT Storage space anywhere UNCLEAR OBJECTIVE LIST MISSING LOT OF DEPENDANCY ON HIM FOR LOT OF PRAKASH VANI INCOMING NO TRACK OF RAW MATERIALS PROJECTS SURVIVAL VS CONCEPT FOR SUSTAINING, GET IDEAS DILUTED TECHNICAL EXPERT ALONE, KNOWS AND HITENDRA LEFTOVER OBJECTIVE LIST MISSING UNDERSTANDS ALL THE PROJECTS VERY WELL No space to keep leftovers NO PLANNING VISION & No track of needed MISSION replenishment STATEMENT Recycle SINGLE WORKSHOP No set process to PERSON INVENTORY NO FOLLOW-UPS sell the waste MANAGEMENT material DEPENDANCY PUNAH PRODUCT MARKETING Making on order Good products but no presence in market NO INVENTORY & PRODUCT LIST NO TIMELINE, MATERIAL DETAIL &CLIENT DETAILS SEGMENTATION OF PRODUCTS IS NOT THERE NOT WELL MAINTAINED DISPLAY AREA PLATYPUS DISTANCE TRANSPORTATION FOR WORKERS DELAY IN THE SUPPLY OF RAW MATERIALS DESIGN MATERIAL EXTRA COST TO PROJECTS ALL CATEGORY OF TECHNIQUES/ INFORMATION MISSING TRANSPORTATION PRODUCTS NOT DISPLAYED ON WEB PRESENCE HIGH COMMUNICA- ATTRITION DO NOT MARKET PLATYPUS TION GAP RATE NEED TEMPORARY DESIGNERS NO PLATFORM PAY PACKAGES NEED MARKET VISION OF RESOURCE WORK ENVIRONMENT SHARING DATABASE OF PAST PROJECTS EXTERNAL DESIGNERS INCONSISTENCY BETWEEN DESIGNER AND TECHNICIAN NOT CORRECTLY SKILLED KNOWLEDGE TRANSFER INTERNAL WORKERS LONG DISTANCE LACK OF DOCUMENTATION NO PROCESS OF COMPLETED PROJECTS DOES NOT ATTEND FAIR ETC. INCOMING NO HR POLICIES APPRAISAL AND OTHER POLICIES DESIGN DOWNLOAD NOT DOCUMENTED NO PROCESS AND MATERIAL MAPPING OPPORTUNITY AREAS OF DOCUMENTION PLATYPUS DESIGN FIRM
  • 19. VISION AND MISSION Concept based on Prakash UNCLEAR OBJECTIVES Vani’s ideologies, but no clarity of focused objectives No formal documentation of the Vision, & Mission NO DOCUMENTATION statements Difficulty to understand In order to sustain the IDEOLOGY vs. SUSTAINABILITY organization, the ideologies get neglected
  • 20. SINGLE PERSON DEPENDENCY Decision maker for all PRAKASH VANI projects, designs, process and finances Technical Execution and HITENDRA SHAH Development In-charge All projects depend on their decision making and expertise
  • 21. PRODUCT DISPLAY No inventory and NOT WELL MAINTAINED categorization of products No information about INFORMATION MISSING material, client, technique, timeline etc. All type of design and technical strengths not displayed
  • 22. COMMUNICATION Inconsistency between INTERNAL designer and technician No website or any type of EXTERNAL web presence No platform for knowledge No intention of marketing sharing – internal and Platypus as a business external
  • 23. DATABASE OF PAST PROJECTS No images/ details of LACK OF DOCUMENTATION completed projects Design downloads not documented Extensive work done, but no No process and material common database documentation
  • 24. HIGH ATTRITION No standard promotions or NO HR POLICIES appraisals Salary based on type of skill Pay packages Work environment PROBLEM WITH DESIGNERS Requirement for temporary designers Not skilled as per PROBLEM WITH WORKERS requirement Distance and location
  • 25. WORKSHOP INVENTORY No track of incoming raw INCOMING materials LEFTOVER No process for recycling No standard process for No prior alert of required inventory replenishment Inconsistent storage
  • 26. DISTANCE Need to travel long distance MANPOWER TRAVEL on their own Extra expense MATERIAL TRANSPORTATION Delay in supply
  • 27. PUNAH Web presence, but not PRODUCT MARKETING updated Make on specific order only PUNAH Good product and technique, but no marketing NO FOLLOW-UPS No follow up on online queries
  • 28. OPPORTUNITY AREAS Documentation Facilitate participation External Sustainability and communication passing on tradition
  • 29. QUESTIONNAIRE TABLE STATUS DOCUMENTATION - PROJECTS OPPO RT U NITY A REA S Y/ N S TA TU S REM AR KS A - Active formally Is th e p ro c e sse s use d in the pa st pro je c ts do c um e nte d so m e w he re ? N C B - Defunct Is th e file nam ing c o nsiste nt fo r a ll th e pro je c ts? Y A W ith pr o je c t c o d e bu t no d ate in the file C - Never applied – Interested in nam e Are file s pe rtainin g to diffe re n t Y A File s a re sto r e d o nly D - Never applied – Not interested pro je c ts sto re d in a c e n tra l lo c atio n ? afte r c o m ple tio n o f a E - Active informally pro je c t, an d ar e so m e tim e s m isse d ou t – NO C HEC K Are p ro je c t file s a c c e ssible an d Y E Only w he n p ro je c t is e dita ble to a ll? fin ishe d , it is ac c e ssible to all Are p ro je c t file s transfe rre d o ve r a Y A ne tw o rk? Is th e p ro je c t d o c um e nte d to ge th e r Y E Im age s o f a lo t m an y DOCUMENTATION – VISION AND IDEAS o n c o m ple tio n? pro je c ts is m issin g, sinc e the r e is no re sp o nsib ility of a OPPORTUNITY AREAS Y/N STATUS REMARKS single pe rso n to ta ke c are o f it Is company vision documented? N E Are e xp lo ra tio n an d p ro c e sse s u se d N E Is the company mission N E do c u m e nte d ? Is th e re a da tab ase o f im a ge s o f N C documented? e xplo ra tio ns? Are the objectives of the company N E Is th e re a da tab ase o f im a ge s o f the N C being documented? c o m ple te d pro je c ts? Are the vision/mission/objectives N C Ha ve pre v io u s pr o ble m s an d p ro je c t N C shared with every new employee? failure s b e e n do c u me n te d ? Of a ll the p ro je c ts th at h av e b e e n N E c o m ple te d till n o w , a re p ro d uc t sp e c ific a tio n and te c hniqu e s do c u m e nte d ? Is th e re a c lie nt d a ta ba se b e in g Y E m ainta in e d? Is th e re a ve nd o r d ata ba se b e ing Y E
  • 30. QUESTIONNAIRE TABLE DOCUMENTATION – INVENTORY SUSTAINABILITY & PASSING ON THE TRADITION OPPORTUNITY AREAS Y/N STATUS REMARKS Is incoming raw material inventory in Y A/E Only applied to OPPORTUNITY AREAS Y/N STATUS REMARKS place? Textile workshop Are there any set standards to be N C If (a) yes, then is it documented N C followed for processes by the digitally? employees? Is raw material segregated based on N C Is the Platypus ideology being N B categories? marketed effectively? Is raw material storage space well N C Is there someone to take care of the N E defined? organization if Prakash Vani is not Are there regular internal audits of left Y E During projects and present? over material? Year end Does the design community know Y E about the workshops/facilities Does the waste material sell off Y E available at Platypus Design Studio? regularly? Does Prakash Vani want Platypus to Y Is leftover raw material recycled? Y E continue and grow after him? Is there a regular requirement for the Y C replenishment of the raw material during the project? Is there a particular person assigned Y E to keep a check on the raw material requirement? Is the inventory information available N C Bills of challans and centrally and accessible to all? receipts are kept and stored in one file. Specific guy refers that file.
  • 31. QUESTIONNAIRE TABLE DOCUMENTATION – INVENTORY EXTERNAL COMMUNICATION – WEB PRESENCE OPPORTUNITY AREAS Y/N STATUS REMARKS Is the display area easily accessible to N C OPPORTUNITY AREAS Y/N STATUS REMARKS people? Is there a website of Platypus? N C Is the display area well maintained? N C Is there any other web presence that Y B Does it exhibit all his capabilities? N C links to Prakash Vani? Does it show the products with the N C Is the website/weblink active? N B details and manufacturing details? Are their products sold through other Y B Are products being segregated by N C online portals? categories? Do clients come by word-of-mouth? Y A Is there an in charge for the display Y E area? Does Prakash vani respond to online N B Is there enough lighting and Y A queries? ventilation in the display area? Are the products available in retail N C Is there a brochure/catalog about N C stores? the products being displayed Is there a catalog to promote his line N C available for the clients ? of projects/ technology/ facilities available? Has Platypus collaborated with other N C design studios post its inception for marketing? Does Platypus want to collaborate Y A with other institutes/design studios to promote itself?
  • 32. QUESTIONNAIRE TABLE FACILITATE PARTICIPATION PUNAH (WORKSHOPS AND FACILITIES) OPPORTUNITY AREAS Y/N STATUS REMARKS OPPORTUNITY AREAS Y/N STATUS REMARKS Is Punah, propriety of Platypus Y A Are the workshop and other facilities Y A Only known in PV’s design? known to people outside? immediate circle Are Punah products marketed well? N B Can the students from design Y E The idea and Do people know about the recycled Y B background come and use the information about his products range of Punah? facility? service has not been Is there a catalogue available which Y B marketed well shows the complete range of Punah? Does Punah have a web presence? Y B Can other professional designers use Y C the workshops and facilities for Is the website updated regularly? N B prototyping? Do the Punah products sell under N B Does Prakash Vani conduct N C Platypus brand name? workshops on a regular basis to make Are Punah products available in retail N C the design fraternity know about the stores? capabilities of his design studio? Is the process that is being used to N B make different products for Punah, documented?
  • 33. QUESTIONNAIRE TABLE EXTERNAL COMMUNICATION – DISPLAY OPPORTUNITY AREAS Y/N STATUS REMARKS Is the display area easily accessible to N C people? Is the display area well maintained? N C Does it exhibit all his capabilities? N C Does it show the products with the N C details and manufacturing details? Are products being segregated by N C categories? Is there an in charge for the display Y E area? Is there enough lighting and Y A ventilation in the display area? Is there a brochure/catalog about N C the products being displayed available for the clients ?
  • 34. DESIGN DIRECTIONS INTERNAL EXTERNAL PROJECT DOCUMENTATION REVIVING PUNAH INVENTORY WORKSHOP AS MANAGEMENT INNOVATION LAB
  • 35. INTERNAL DESIGN DIRECTIONS
  • 36. PROJECT DOCUMENTATION IDEA Platypus design does a variety of projects with different materials and techniques and this can become a great database for anyone in this field. Also, this could be used as a reference guide for designers and students in future. DIRECTION All the projects that are completed need to be documented in a very simple format. The format should be easily understandable with crisp information about the project. Format to be used should have the following categories: PROJECT BRIEF MATERIALS TECHNIQUE CLIENT / YEAR SPECIFICATIONS FINAL REQUIRED USED IMAGE
  • 37. HOW WILL THIS HELP PLATYPUS IN FUTURE? SHORT TERM All projects will get documented in a specified format Easy for new employees to get hold of the working style of the organization MID TERM New clients can look at other works being taken up by this organization Once the database is ready with a considerable amount of projects, this LONG TERM can be published in a graphical book or an online database, which can be referred by the design fraternity
  • 38. FEW EXAMPLES OF BOOKS & JOURNALS
  • 39. INVENTORY MANAGEMENT IDEA Platypus design works with a variety of material and has three different workshops viz textile, plastic/wood/metal and ceramic. In order to keep a track of the incoming raw material for all projects and to segregate them based on categories, there is a need to keep a central inventory that could be accessed by everyone on a regular basis. DIRECTION This inventory should have raw material tags/coded based on the specification. This code can be linked to the delivery challans and receipts in order to keep a track of the amount used, usage and the need for replenishment. Format to be used: 1. Coding based on material type: a. Material (M/P/T/W/C) b. 6-8 alpha-numeric characters c. Specify type, grade, color d. Source e. Code format Material category-material-grade-source Eg : MSS404B is stainless steel of 404 grade RAW MATERIAL SOURCE PROCUREME COLOR FOR PROJECT Format NT DATE
  • 40. HOW WILL THIS HELP PLATYPUS IN FUTURE? BETTER OPTIMIZING THE COMMON RESOURCE EXPENDITURES ACCESSIBILITY TO MANAGEMENT THE RESOURCES STRUCTURED EASY FOR HAND SYSTEM IN PLACE OVER AND THE INFORMATION
  • 41. EXTERNAL DESIGN DIRECTIONS
  • 42. REVIVING PUNAH IDEA The concept of Punah is essentially to use recycle material and create new unique and customizable products. The USP of these products are that they connect to the user's needs. The problem with Punah's initial model was that it got restricted to just one technique and there was a risk of Punah turning into a mass production facility and hence Punah despite of having lot of potential become defunct. Proposal: Revive Punah for other materials. DIRECTION Explore recycling under Punah brand name. 1.This could come as a part of self initiated projects. 2.Regular workshops with artists that can be conducted to come up with new ideas to use recycle material and suggest brands that work with recycling. 3.To take up exploratory projects of other brands and help their designers to use the workshop and the facility given by Prakash Vani in order to allow young designers to explore new material to make new recycled products.
  • 43. WORKSHOP AS INNOVATION LAB What facilities does Platypus provide at present? Examples of such workshops in Opportunity Area: different countries: Conversion of workshop into creative hub for Techshop : A US based workshop innovation and used by designers as a prototyping prototyping facility Used by companies like Catapult design, Design FabLabs : Available in different impact countries for the same purpose Metal/wood/plastic/ ceramic/textile workshop
  • 44. HOW WOULD THIS HELP PLATYPUS DESIGNS? Long term goal Market the workshop facilities as Make a legacy Used by design Fraternity and world wide social innovation organizations. Hitendra can be a heir Innovation Labs in India Aware of different processes and methods But why market in this way? PV doesn’t want to put much efforts in marketing his products and Platypus Design He wants to experiment, explore and work towards unique projects He wants to share his design knowledge with young entrepreneurs and designers
  • 45. THE PROPOSAL We propose : To market platypus not as a design studio but as an Innovation Workshop Facility What do you require? A web presence telling the facilities/workshops and the tools that are available at Platypus design. Who would be benefitted with this? External Different organizations who take up different social innovation projects around the world and need workshops to do prototyping in different countries Artists and professional designers who do not have the facility but want to do something different Students who have ideas, but no facility to convert the ideas in a tangible product Internal Establish oneself as an Innovation hub Chance to work on exciting and unique projects Mentoring and guiding the people with your knowledge Taking it forward as an Innovation institute/hub
  • 46. EXISTING SCENARIOS ON THE SAME MODEL Organizations like Catapult Designs, use workshop facilities in different countries to complete their prototyping of social innovation projects. Fab lab is one such organization that provides workshop facilities to companies like Catapult Design in different countries. They have workshops around the world including India. In India, they have the facilities available in 5 cities.
  • 47. LEARNINGS AND EXPERIENCE For a design audit it is important to see a holistic approach and solution towards any opportunity area. It is also equally important to understand all the stakeholders who would be involved in the entire process and proposal. It is not about auditing just the organization but coming up with suggestions and solutions that helps both the internal as well as external stakeholders in the process. Since there is not much information that is available on net about Prakash Vani and Platypus design, it was a new learning experience for us where we researched through in a different way to get more insights about this organization. It is an organization whose core mission is not business or profit but to experiment. So coming up with suggestions/proposals that goes well with the ideologies of Prakash Vani was interesting as well as challenging. It was of key importance to understand and propose solutions that would actually interest Prakash Vani, and will be helpful in achieving his vision for the organization.