Knox configure is a Cloud-based service that allows businesses to remotely configure large number of Samsung devices.

2. Comprehensive set of enterprise mobility solutions to address
a variety of business needs on top of the secure Knox platform
Knox Solutions
Security & Management Deployment & Customization
Knox
Configure

3. Contents
Ⅰ . Product Overview
Ⅱ. Product Offerings
Ⅲ. Use Cases
Ⅳ. Device Eligibility & Verification
Ⅴ . Appendix

4. Product
Overview

5. Ⅰ. Product Overview
What is Knox Configure?
Cloud-based service that allows businesses to remotely configure
a large number of Samsung devices and tailor them to specific business needs
Frictionless
Out-of-the-Box Setup
Purpose-built
Appliance
Advanced Device
Configuration
Rebranded
Software Over-the-Air Configuration for Bulk Devices
05

6. Device Tailor
in Your Back Pocket
Transforming devices into business machines has never been easier

7. USP 1 : Frictionless Out-of-the-Box Setup
Fine-tune devices to specific business settings
automatically and seamlessly during initial device setup
Ⅰ. Product Overview
Automated Provisioning
- IMEI/serial number-based device
identification
- Mandatory configuration after
every factory reset
- Instant start after Setup Wizard
- No hassle of unneeded setup
- Google/Samsung/Carrier steps
can be skipped
- Disable unnecessary preloaded apps
- Made invisible and unusable
- Volume, Brightness, Screen Rotation
- Ringtone, Font style
- Time zone, Language
07
Default Setting Change
Bloatware RemovalSkip Setup Wizard

8. USP 2 : Rebranded Software
Promote company’s brand including logo and business apps, and embed them in the devices
Ⅰ. Product Overview
Customizable Booting UX
- Change booting /
shutting down splash screen
- Change booting /
shutting down splash sound
- Change wallpaper
- Add/remove app shortcuts
- Hide lock screen widgets
- Add bookmark
- Add contact
- App installation
- Auto launch
- Prevention of app uninstallation
- Change app icon / name
08
App Deployment
Access to Corporate ServicesCustomizable Home Screen

9. USP 3 : Purpose-built Appliance
Transform off-the-shelf devices into single-purpose devices and deliver UX that suits the business
Ⅰ. Product Overview
Professional Kiosk Mode
- Lock down device to specific app
- Passcode-based exit
- Restricted access to Settings
- Notification control
- Disable hardware keys
- Customizable power dialog
- Prevent sleep mode when plugged in
- Extended screen timeout
- Automatically boot up devices
when connected to power source
- Play all sounds on device speaker
- Hide Settings menus
09
Specialized System UX
Stay-awake ModeKey Action Changes

10. USP 4 : Advanced Device Configuration
Change a wide range of device settings at the granular level
and take full control of corporate-liable devices with Knox features
Ⅰ. Product Overview
Connectivity Settings
- WiFi (Auto connect, Security options)
- Bluetooth, GPS, NFC, Flight mode
- Default USB connection
- Mobile Network APN
- Mobile Data, SIM Lock
- Server push notification
- App update
- Configuration update
- App/URL whitelisting/blacklisting
- Shared Device
- Enterprise Billing
10
Device Feature Restriction
Premium Knox FeaturesDynamic Update
- WiFi, BT, GPS, NFC, Flight mode
- Roaming, Tethering
- Factory reset, SD card, USB storage,
Power off, Multi-user mode, Safe mode
- Camera, Microphone, Recording
- Clipboard, Screen capture, SMS / MMS

11. Product
Offerings

12. Ⅱ. Product Offerings
Two Editions
12
Over-the-air Configuration Purpose-built Appliance
Dynamic Edition
Designed to pre-configure and rebrand
bulk devices with minimum controllability
in the way of out-of-the-box experience
Designed to dynamically configure
corporate-liable devices with robust control
of devices and security policies enforced
Out-of-the-Box Experience
Rebranded Software
Advanced Device Configuration
Dynamic Update
Setup Edition

13. Ⅱ. Product Offerings
Product Policies
13
Pricing
· Subscription-based
- Yearly basis
· Maintenance fee included
- SLA-based technical support
- Continuous software updates
· Tiered
- Setup edition : $
- Dynamic edition : $$
Licensing
· Per device
- One activation for one device
- Non-transferrable
- Irrevocable from activated devices
· No more control after expiration
- No profile update
- No enrollment after factory reset
- No restriction enforcement

14. Ⅱ. Product Offerings
Setup vs. Dynamic Edition in a Nutshell
14
Business Model
Pricing*
App
Deployment
Device Configuration
Restriction &
Premium Knox Feature
Configuration Update
Profile Limit
Setup Edition Dynamic Edition
B2B2C focused
$
Full
Pull only
300 MB
Pull + Push
Full
$$
Corporate-liable only
Limited
App installation : ≤ 5 apps
App deletion prevention : ≤ 1 app
Disabling preloaded app : ≤ 10 apps
Limited
(Except for FOTA, Multi-User Mode and Safe Mode)
* For details, contact sales rep
Skip Setup Wizard Not Available Available

15. Use Cases

16. Use Cases by Edition
Corporate Liable
Instant Configuration Purpose-built Device
Ready-made device Promotional giveaways
(Bank, Car, Publications, etc.)
Corporate employee device Kiosk
(Hotel, Restaurant, Taxi)
III. Use Cases
Staging / Kitting B2B2C
Rebranded SoftwareOut-of-the-box Setup
Dynamic EditionSetup Edition
16

17. Device Eligibility
& Verification

18. IV. Device Eligibility & Verification
Minimum Device Requirement
18
Samsung devices with Android Nougat (7.0) or above
(Knox 2.7.1)

19. Device Ownership Verification
IV. Device Eligibility & Verification
19
* For smartphones only
NFC Bumping
- By IT Admin
- Device ownership can be immediately
verified
- Using Knox Deployment App
- Optimal for a small number of devices
(e.g., test devices)
Type 2
Bulk Device ID Upload
- By Reseller
- Devices must be purchased from Knox
Deployment Program(KDP)-Participating
resellers
- Only the participating resellers can upload
device IDs
- Optimal for a large number of commercial
devices
Type 1

20. Type 1 : Bulk Device ID Upload
20
End Users
KDP-
Participating
Resellers
Customer
(IT Admin)
Submit Reseller ID, accept device ID uploads,
and select devices to assign a profile
Deploy devices to end users
Upload Device ID02 Push profiles to devices05
04
03
Customer
(IT Admin)
Portal
IV. Device Eligibility & Verification
Purchase devices from
participating resellers
- Provide Knox Customer ID
- Get Knox Reseller ID
01
KDP-participating reseller verifies and uploads device IDs in bulk

21. Type 2 : NFC Bumping
IT Admin immediately self-verifies devices using Knox Deployment App*
IV. Device Eligibility & Verification
21
Master Device Target Device
03 NFC bump
each target
device
Prepare a master device
and download/install
the Knox Deployment App
from Google Play
01
Sign in with
IT Admin’s credential
and select a profile
02
Device ID
uploaded by app
04 Configuration
applied
05
* Knox Deployment App can be found at https://play.google.com/apps/testing/com.samsung.android.knox.enrollment

22. End of
Document

23. Appendix :
Business
Model

24. Appendix. Business Model
Case 1 : Corporate Liable
Devices and licenses purchased, owned and controlled directly by End Customer
24
Invoice Price MSRP
Device Device
License LicenseParticipating
Resellers
Knox Deployment Program
Corporate UsersEnd Customer
Device Verification
(for End Customer)
· Customer Registration
· License Agreement
· Device Administration

25. Case 2 : B2B2C
Devices initially purchased and owned by End Customer but eventually
resold and transferred to Consumers with KC enabled on device
25
Invoice Price MSRP
Device Device
License License Consumers
Ownership Transfer
with KC enabled on Device
Participating
Resellers
Knox Deployment Program
End Customer
Device Verification
(for End Customer)
· Customer Registration
· License Agreement
· Device Administration
Appendix. Business Model

26. 26
Case 3 : Staging (Kitting)
Devices initially purchased and owned by Staging Agency but eventually
resold to End Customer or even Consumers with KC enabled on device
Invoice Price MSRP
Device Device
License License
Device Verification
(for Staging Agency)
· Customer Registration
· License Agreement
· Device Administration
End Customer
Resell
Price set by SI
Any UsersStaging AgencyParticipating
Resellers
Knox Deployment Program
Appendix. Business Model

27. Key Considerations
27
Corporate-
liable
B2B2C
Staging /
Kitting
Business
Model
IT Admin
(License Owner)
Needs
Recommended
DynamicSetup
Device
Ownership
End Customer
End Customer
Staging Agency
(SI/VAR/Carrier/Disty)
· Tailor devices to purpose-built appliances
suitable for vertical needs,
· Push configurations in real time
to bulk devices, or
· Directly access Knox platform features that
are yet to be available in their MDM
· Offer promotional giveaway or subsidized
devices to their own consumers with their
corporate branding and apps preloaded on devices
· Streamline their staging / kitting service
for devices sold to their own customers
End Customer
Anyone
Initially,
End Customer
Anyone
Initially,
Staging Agency
v v
v
v
-
-
Appendix. Business Model

28. Stakeholders and Responsibilities
End Customer
Staging Agency
(Staging case only)
Participating
Resellers
Knox Deployment Program
Purchase
· Devices from Knox Deployment
Program participating resellers
( for bulk device verification )
Licenses from Knox resellers
Sign up
· For samsungknox.com or SEAP
· For Knox Configure
- Sign the License Agreement
- Create a Knox Customer ID
Provide
· Its Knox Customer ID to resellers
and add their Knox Reseller IDs
to KC for verification
Administer
· Devices to configure
· Profiles with apps and
configurations to apply
Sign up
· For Knox Reseller Portal
- Sign the Knox Deployment
Program Participation Agreement
- Create a Knox Reseller ID
Resell
· Devices to B2B customers
Licenses to them together, optionally
Upload
· Devices to Samsung server via Knox
Reseller Portal or Knox Reseller API
for verification
Approve
· Customer registration
· Reseller registration
or
28
Appendix. Business Model