A look at common problems with big brand and big site SEO and the organisations responsible for them.
Image credits:
http://www.flickr.com/photos/salendron/2402978812/sizes/m/in/photostream/
http://www.flickr.com/photos/alexcreative/4564218323/sizes/m/in/photostream/
http://www.flickr.com/photos/22280677@N07/2272656387/sizes/z/in/photostream/
http://www.flickr.com/photos/53921113@N02/5645102295/sizes/m/in/photostream/
http://inflatableferret.com/articles/the-meat-parade-part-85/
http://www.flickr.com/photos/mightymoss/3098467059/sizes/m/in/photostream/
http://www.flickr.com/photos/creativechusky/6624665015/sizes/m/in/photostream/
http://www.fastcompany.com/1676902/how-nikes-ceo-shook-shoe-industry
http://www.flickr.com/photos/stitch/37332189/sizes/z/in/photostream/
http://www.flickr.com/photos/mnfiraq/6076862674/sizes/m/in/photostream/
http://www.flickr.com/photos/laughingsquid/3089358273/sizes/z/in/photostream/
http://www.flickr.com/photos/davepearson/2646358663/sizes/z/in/photostream/
http://www.flickr.com/photos/nrmadriversseat/6255901473/sizes/z/in/photostream
http://www.flickr.com/photos/machinemade/5089297557/sizes/z/in/photostream/
http://www.flickr.com/photos/loop_oh/4139019520/sizes/z/in/photostream/
http://www.flickr.com/photos/pcrisologo/3249064439/sizes/z/in/photostream/
http://25.media.tumblr.com/3a141322e135050b38d76c23291c60f8/tumblr_ml8sx7i0hz1r4lywro1_400.jpg
http://www.extremetech.com/wp-content/uploads/2012/10/felix-baumgartner-standing-in-his-capsule-about-to-dive-640x480.jpg
http://www.flickr.com/photos/23065375@N05/2246559149/sizes/m/in/photostream/
http://firstandfifteenth.bigcartel.com/product/one-a-day-calendar
http://www.flickr.com/photos/elycefeliz/3289447227/sizes/z/in/photostream/
http://www.flickr.com/photos/72861652@N00/1282389988/sizes/z/in/photostream/
http://www.flickr.com/photos/adamhenning/45704082/sizes/m/in/photostream/
http://i.huffpost.com/gen/585370/original.jpg
http://farm4.staticflickr.com/3640/3505849421_ee1679ceb5_z.jpg
http://mobiforge.com/files/bad_information_architecture_small.jpg
http://www.anoop-parikh.com/images/library/homebase_brand_guidelines_01.jpg
www.washingtonpost.com/blogs/answer-sheet/files/2013/01/alice-falling-down-rabbit-hole1.jpg
http://thewellwrittenwoman.com/wp-content/uploads/2012/02/drhouse.jpg
http://www.flickr.com/photos/andybeatty/5247263940/sizes/z/in/photostream/
http://www.flickr.com/photos/neilt/2517652/sizes/z/in/photostream/
http://www.flickr.com/photos/sushiesque/5568696809/sizes/z/in/photostream/
http://upload.wikimedia.org/wikipedia/en/7/75/Tps_report.png
http://nooooooooooooooo.com/
https://developers.google.com/analytics/resources/concepts/gaConceptsDomains
http://www.flickr.com/photos/melitron/4923829202/sizes/z/in/photostream/
http://www.flickr.com/photos/clevercupcakes/2475149762/sizes/m/in/photostream/
5. Set up chemistry sessions and find out about what
business issues are important to them
5
WINNING A BIG CLIENT
6. Learn how to speak the language
6
WINNING A BIG CLIENT
hreflang
<title>
Schema
rel=canonical
ROI
TVR
ATL
DR
Incremental
Cost of Sale
Lifetime value
Attribution
8. Winning budget from “brand” clients
8
WINNING A BIG CLIENT
• Understand customer behaviour (ROPO)
• Create scoring mechanisms
• Understand advertising equivalencies for content
• Challenge the effectiveness of other channels
• Show cost savings in terms they understand
• Feeding the funnel
• Illustrate brand ranking issues
Don’t call it SEO.
10. Big brands that have neglected SEO (or been with a bad
agency) can see massive results – quickly.
10
ADVANTAGES
• Write and rank
• Technical tweaks
• Sitemaps
11. If you play your cards right you can get someone else to
do your job for you
11
ADVANTAGES
16. Getting them to think about what their customers
actually want from their brand can be difficult
“If someone doesn’t want to share it,
then it might as well not exist”
- Ajaz Ahmed, AKQA
16
BUSINESS OBSTACLES
17. So hit them with some facts from a source they’ll know
and trust
17
BUSINESS OBSTACLES
Source: IBM, ftp://public.dhe.ibm.com/common/ssi/ecm/en/gbe03391usen/GBE03391USEN.PDF
18. You’ve got to play nice with others
18
BUSINESS OBSTACLES
20. So take the lead on integration where it makes sense
20
BUSINESS OBSTACLES
21. But build a strong enough relationship with the client
that you can speak up when it doesn’t
21
BUSINESS OBSTACLES
“I’m not sure this is the best
use of people’s time…”
22. Getting your channel on the radar can be tough
Personalities
Apathy
Understanding
Reputation of industry 22
BUSINESS OBSTACLES
23. So you’ve got to be proactive and take every chance
you get to present to senior leadership
23
BUSINESS OBSTACLES
24. And you’ve got to be prepared to capitalize (scare
monger) if the chance arises
24
BUSINESS OBSTACLES
25. Otherwise you may only be noticed when things go
wrong
25
BUSINESS OBSTACLES
26. And ultimately you are just one cog in the wheel
fighting for finite budget
26
BUSINESS OBSTACLES
27. So always be looking to make your channel and your
client (boss) look good – because there’s a lot at stake
27
BUSINESS OBSTACLES
29. Traditional brands are (often) woefully unprepared
Getting s**t done
≠
Real company s**t
29
BUSINESS OBSTACLES
30. So you need to define ways of working, rules and
processes up front to make sure progress is made
• Working on site
• Meet with their dev agency/team
frequently
• Training in the diary
• Constant deliverable model
• Transparency on costs
• Streamlining approval process
30
BUSINESS OBSTACLES
31. Compliance and brand guidelines can really suck the
wind out of your creative linkbait ideas
31
BUSINESS OBSTACLES
32. But bigger brands often mean you can make bigger
plays – but you’ll have to massively up your game
32
BUSINESS OBSTACLES
40. The issue with many enterprise clients is that they
inherently compete with themselves
40
SEO BARRIERS
41. The ideal solution is to take a portfolio approach to
your work
41
SEO BARRIERS
42. But this can get a lot more complicated when holding
companies split their brands across agencies
42
SEO BARRIERS
BRANDSAGENCIES
FUN
43. Large sites that have grown organically can have
horrible information architecture
43
SEO BARRIERS
44. And can be plagued by duplicate content and orphaned
pages
44
SEO BARRIERS
45. The correct solution can be time consuming and costly
– but it can also deliver huge results
45
SEO BARRIERS
http://www.slideshare.net/SamuelCrocker/duplicate-content-ses-london
47. Issues with content production include scale, brand
guidelines, style guides, ability to publish, etc.
SEO BARRIERS
48. You could audit existing content and create processes
and guidelines for internal production…
SEO BARRIERS
49. Outsource to a trusted partner, or take the production off
their hands if you can manage.
SEO BARRIERS
50. Linkbuilding: for how many pages are you genuinely going to
do outreach*?
SEO BARRIERS
51. So, you’re better off mixing it up.
Conduct training (internal and for partner
agencies)
Provide keyword mapping
Don’t make them sweat the anchor text
SEO BARRIERS
53. Keyword research for large brands is not a one-off because
you need to be clued up on other marketing activity
SEO BARRIERS
I’d better spend
£2,000,000 on a TV
campaign and not create
content to rank for it.
- No one smart, Ever
55. Do research based on nodes, and use trend level data
to template large initial changes.
Car rental (27,100) Car hire (60,500)
Car hire new york (480) New york car hire (210)
Car rental new york (260) New york car rental (91)
France car hire (590) Car hire france (4,400)
France car rental (240) Car rental france (880)
SEO BARRIERS
61. International SEO is a minefield that deserves its own
presentation
61
SEO BARRIERS
Hreflang
Duplicate content
Etc.
62. Multiple Domains and Migrations are common barriers
but also are often huge missed opportunities
62
SEO BARRIERS
30% increase
in search
visibility
26% MoM &
55% YoY
increase in
traffic
377% Increase
in mobile
traffic
Review of
Information
Architecture
Content
Creation for
Website
Sub-
Domain
Migration
Sometimes you have to earn trust over a long period of time before you can unlock these budgets thoughhttp://www.flickr.com/photos/stitch/37332189/sizes/z/in/photostream/
Screaming Frog often falls over on larger sites, DeepCrawl can be used for Information Architecture, migrations, etc. – as well as some of the tasks for which Screaming Frog is used