Ricardo Luis dos Santos

142 Abonné

I’m a Ph.D. student at the Institute of Informatics of Federal University of Rio Grande do Sul (UFRGS), in Porto Alegre – Brazil, under the supervision of Professor Lisandro Zambenedetti Granville, PhD. I’m also a member of the Computer Networks Group of UFRGS. My main interests are relationship with the following areas: => Computer Networks; => Future Internet; => Network Virtualization; => Network Programmability; => OpenFlow; => Software-Defined Networks; => Problem and Incident Management; => Parallel Programming; For more information access my personal web site.

itil change management problem management root cause gerenciamento de mudanças gerenciamento de problemas im 2013 conference presentation failures causa raiz cim ti statecharts openflow agentes móveis redes ativas script mib redes virtuais programabilidade

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Ricardo Luis dos Santos

Présentations

Programabilidade em Redes Virtualizadas

Statecharts

Mibs Disman

Gerenciamento de problemas e de incidentes

Identificação Interativa da Causa Raiz de Problemas no Gerenciamento de Mudanças de TI

Ávores de Decisão

A Solution for Identifying the Root Cause of Problems in IT Change Management

Uma Solução para Identificação da Causa Raiz de Problemas no Gerenciamento de Mudanças de TI

Identifying the Root Cause of Failures in IT Changes: Novel Strategies and Trade-offs (IM 2013)

J’aime

Linux Performance Analysis and Tools