Smrp ontario chapter mtg ISO 55000 overview by David Armstrong, Bentley Systems

A practical guide to ISO 55000
David Armstrong

About Bentley

2 | WWW.BENTLEY.COM | © 2013 Bentley Systems, Incorporated

A Global Company


Why are we here?
• Modern Maintenance has transformed into Asset
Management.
• To be effective we must now manage
• Risk/Safety.
– Risk = Consequence x Probability

• Cost. Efficiency.
• Quality…..Open capacity and Profitability.
• The new ISO standard …ISO 55000 has been geared to
transmit your teams energy to manage all of the above.

Why – The Triple Bottom Line

Social
Responsibility

Environmental
Stewardship

Economic
Prosperity

People/Planet/Profit
Source: Cannibals with Forks: the Triple Bottom Line of 21st Century Business

Why – Value Delivered for Capital Employed

Asset Management = Managed Risk, Improved Safety and Environmental
Compliance, Improved Quality at reduced operating costs.
Source: SMRP Presentation – October, 2013 – Terry Wireman

Exposure
• Proactive maintenance managers knew… perhaps
even wished, for the day for their voice to be heard on
an equal footing as operations in the boardroom.
• Be careful what you wished for…for it just might be here.
• I postulate, that the maintainer’s day in the sun has
finally arrived and that the skills and energies required
for the hands on management of your plants and
facilities will now be recognized at the boardroom table.
• Remember,…. the sun brings exposure.


ISO 55000 – Let’s begin with, what it is not!
• It needs to be stated that ISO 55000 is not the magic
silver bullet to cure industries pressing need of how to
properly manage their assets.
– The standard defines WHAT to do, not HOW to do it

• This is still the responsibility of the world’s maintenance
practitioners who must still bring their wealth of
knowledge or “the business of maintenance” to the
table.


ISO 55000.
• The standard does however focus on and clearly define
the “what to do” for the correct application of asset
management.
• So moving forward…as ISO 55000 becomes the norm,
just like ISO 9000 did in the late 90’s, our level of
understanding “ the what to do” needs to improve.
• That stated then, the correct application of asset
management and governance to ISO 55000 should
realize value through equipment uptime, optimized life to
our asset base, increased safety and environment
compliance

ISO 55000

2013

International Standards
• ISO 55000 Asset management

← PAS 55

• ISO 9000 Quality management
• ISO 14000 Environmental management

← API 580

• ISO 50001 Energy management

← Open O&M

• ISO 31000 Risk management

← MIMOSA


ISO55000
• Asset Management Standards
– ISO 55000 Overview
– ISO 55001 Management System Requirements
– ISO 55002 Management System Guidelines

• Started with PAS 55
• Establishes the framework (WHAT)
• Does not define the method (HOW)


ISO/PC251 Participating Countries
1. Argentina
2. Australia
3. Canada
4. Chile
5. China
6. Czech Republic
7. Denmark
8. Finland
9. Germany
10. India

11. Ireland
12. Italy
13. Korea
14. Netherlands
15. Mexico
16. Norway
17. Peru
18. Portugal
19. South Africa

Source: Management Resources Group – Bob DiStefano

20. Spain
21. Sweden
22. United Kingdom
23. USA
24. United Arab
Emirates
25. Japan
26. France
27. Switzerland

ISO 55000
• The first standard, ISO 55000, provides not only an
overview to the principles and terms of the suite of
standards, it defines the expected benefits from
adopting the approach.
• ISO 55000 could be considered the executive overview,
“the high level sales pitch” or reasons for adoption.
• ISO 55000 will bring the asset management reliability
world into far more boardrooms than ever before directly
due the global legitimacy of the ISO standards
organization.


ISO 55000 suite of standards
• To use an analogy if ISO 55000 is the bread of the
sandwich, then ISO 55001 provides the fillings and ISO
55002 defines the preparation method.
• ISO 55000 is the body of elements require for
compliance.
• ISO 55002 provides guidelines for ISO 55001, in a
means to provide further clarity, or a what and by
who(m) must be done while defining the boundaries of
the requirements.


PAS 55

© 2008 British
Standards Institute


Whole-Life Value
Project and
information
integration

Asset performance and asset management

Value

We work upstream and downstream to make value flow

Profitability of Facility
Business
Requirements

Design

Construct

Use

Cost

Maintenance

Adapted from DPR Consulting and Dr. Martin Fischer, CIFE IAB, 2011

Business Operations

Time

Bridge The Gap

Source: Reliability Web – Terry O’Hanlon

ISO 55000 Fundamentals
• Value
• Alignment
• Leadership
• Assurance


ISO 55000 Benefits
• Improved Financial Performance
• Informed Asset decisions
• Managed Risk
• Improved Services and Outputs
• Demonstrated Social Responsibility
• Demonstrated Compliance
• Enhanced Reputation
• Improved Organizations Sustainability
• Improved Efficiency& Effectiveness

ISO 55001 Key Requirements
• Understanding the context of the organization
– Understanding stakeholder needs and expectations
– Determining the scope of the Asset Management System
– Developing the Asset Management System

• Leadership
– Demonstrating leadership and commitment
– Establishing an Asset Management Policy
– Assigning and communicating roles, responsibilities and authorities

• Planning
– Actions to address risks and opportunities
– Asset management objectives and plans to achieve them

• Support needed for the Asset Management System
–
–
–
–
–
–

Provide resources required to meet objectives
Ensure competence of those that affect asset management performance
Ensure awareness of AM policy, plans and objectives
Determine necessary internal and external communication
Determine information required for the AM system
Create, update and control documented information

• Operation
– Implementation and control of processes and plans
– Ensure risks of proposed changes are known and controlled
– Ensure control of outsourced activities related to AM


• Performance Evaluation
– Monitor, measure, analyze and evaluate AM effectiveness
– Conduct internal audits of the AM system
– Conduct periodic management review of the AM system

• Improvement
– Identify nonconformity and implement corrective action
– Establish preventive action to prevent nonconformity
– Continually improve suitability, adequacy and effectiveness of the AM system


ISO 55002 Guidelines: A Practical Example
• Fork Truck – Safe Operating Zone
Management
Stresses

Asset Management
Plan in Balance
Asset
Stresses
E+P
(M&B)

Organizational
Stresses

Effect: Loaded
Maintenance Plan

• Asset Management System – Safe Operating Zone

Key Terms
Managing the Organization

Align process, roles and responsibilities
in the organization.

Asset Management

Coordinated activity of an organization
to realize value from assets

Asset Management
System

Set of interrelated or interacting elements to
establish asset management policy, asset
management objectives and processes to
achieve those objectives

Asset Portfolio

Assets that are within the scope of the asset
management system


ISO 55000 – Integrated Systems Approach
Context

Integrated Asset Management System Approach

Leadership

ISO 55000

Planning
Asset management
system

Support
Operation

Business or
Organization Plan

Performance
Evaluation
Improvement

Asset
management


ISO 31000 – Risk Management
• A key differentiator between PAS55
and ISO 55000 is that risk management
is a separate standard
• Continuous improvement process
– Plan / Do / Check / Act

• Many organization already have a review
system in place for risk
– As mandated by insurance groups

• Key to have an integrated system that defines risk down to
the lowest maintainable level i.e failure mode

Asset Management System
The Enabler to Overcome the Silos

Engineering
Dept.
Plant Design,
Layout,
Configuration
& Upgrade

Mechanical
Integrity
(Static Equip)

Dept.
Pressure
containment
RBI / IDMS


Reliability
(Rotating Equip)

Dept.
CBM and
replacements
RCM, PdM,
inspections

Process
Control
Dept.
DCS, SCADA,
Data
Historians
IOW

Operations
Dept.

Maintenance
Dept.

Run the
Plant, Visual
Inspections,
minimum
interruptions

Inspection,
Do the
Repair Work,
Manage
Shutdowns

Bentley’s Asset Management Methodology
• Answers the question:
“How to” implement an asset management system
• Process, people, technology, methodology/plan,
step-by-step
– Get asset management system aligned to the business goals
• Risk management

– Establish proactive process
– Get the organization aligned to the goals, objectives
• Business process alignment
• Roles and responsibilities, accountability

– Use technology to manage the system
• Manage the data

–

Summary
• Companies that do not share this view will most
definitely struggle to survive in the lean driven global
economy or perhaps fall to an even worse fate.
• So perhaps finally with the profile associated with this
global standard, good governance and the resulting
effort required to attain ISO 55000 compliance, the
maintainer’s day in the sun has finally arrived and the
skills and practices required for effective asset
management will be required at the boardroom table.


Summary – Moving Forward.
• PAS 55 & ISO 55000 define requirements for asset
management
• Bentley’s Methodology describes how to do it
• Holistic approach: business, organization & technology
• Minimizes maintenance costs
• Increases asset availability and production throughput
• Reduces production variability and outages
• Ensures safe operations with environmental compliance
• Improves the overall return on physical assets
• Sustains infrastructure assets over their lifecycle

ISO Organization: Downloading the standards

http://webstore.ansi.org/SdoInfo.aspx?sdoid=39


Smrp ontario chapter mtg ISO 55000 overview by David Armstrong, Bentley Systems

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