4. www.troia.si
The word “performance” separates EAM and APM solutions. An EAM solution is a system
of record, documenting and managing work orders for each maintenance event across an
asset’s lifecycle. An APM solution is more of a system of decisions, providing continuous
insights to optimise asset performance and reliability. EAM ensures that the established
procedures are followed and some of them provide additional insights. APM enhances
operational decisions with real-time insights derived from asset operations data.
The road to digitalisation will be different depending on whether your approach is EAM-
centric or APM-centric!
It can accomplish these tasks in a shorter time, while providing better visibility and control
of all required information to better align with an organisation’s overall business goals.
• Supports the maintenance of physical
infrastructure
• Improves customer service
• Increases return on assets
• Enables greater compliance
• Improves asset performance
• Reduces risk
Enterprise asset management
EAM solutions offer the required visibility,
control and automation of key information
that an organization needs to achieve
greater efficiency in asset management.
Managing all asset types, from traditional
physical assets to emerging smart assets,
on a single platform.
FIRST STEP IN GETTING CONTROL
Enterprise Asset
Management
5. www.troia.si
Built-in mobile access
Using IBM Maximo Anywhere, users can access work
and asset management capabilities through any device’s
browser. Maximo software capabilities are provided
within the form factor of a phone or tablet, allowing direct
access from virtually anywhere.
Built-in mapping and crew management
Organisations can geographically manage crews and
assign work with greater flexibility, by visualising service
addresses for both work and assets on a public map, for
example.
Analytical insights
For easier monitoring and smarter decisions, Maximo
EAM provides insights for improving asset failure
management, work order management and inventory
management.
Capabilities of EAM solution
6. www.troia.si
Building on a foundation ofEAM and data from plant operations systems and othersystems
of record, APM uses advanced analytics and AI to help engineers and planners make
better decisions. It enables them to shift asset maintenance strategies from preventive to
predictive, prescriptive, and financially optimised.
It will help you:
With capabilities of both on-premises and cloud offerings:
• Improve maintenance strategy
• Make better decisions, based on quality information
• Lower costs and lessen risks
• Improve the entire operational process
• Condition-based-maintenance capability to create, view, and edit rules
• Enhanced scoring engine that enables an additional top-level score, such as asset criticality
• Sample scoring methods and visualisation that are ready for immediate use
• Comparison of scores with group average
MORE THAN TECHNOLOGY
Asset Performance
Management (APM)
APM PROVIDES
asset health assessments in
near real-time using asset
records, sensor data, and
other external data to inform
maintenance and replacement
decisions.
APM PREDICTS
asset health using statistical
models and machine
learning. Includes failure
date/probability, key drivers,
degradation curves, and
anomaly detection.
APM ENABLES
technicians to repair
equipment with an
AI-powered assistant
providing quicker access to
documentation, diagnostics
and recommendations for
repair.
7. www.troia.si
APM uses advanced analytics and AI to help engineers and planners make better
decisions. It enables them to shift asset maintenance strategies from preventive to
predictive, prescriptive, and financially optimised. It is driven by analytics and rooted in
integrated business work processes. A unified strategy that assists people, processes,
and systems to work together toward sustained operational excellence.
It contextualises data to create actionable information by looking across multiple sites
to find patterns and opportunities for improvements, using data management, pattern
recognition, predictive analytics, artificial intelligence, and machine learning to make
asset-centric organisations more productive, improving asset reliability while reducing
operational costs and risks.
8. www.troia.si
The monitoring platform restores control and management to companies and turns
the complexity issue into a transparent and efficient system, as it monitors many
resources, combines them, and offers many interactions between devices and people.
It also enables timely information and briefing of key administrators of different systems,
preventing most cases from failing to operate the critical IT infrastructure.
The TROIA Monitoring Platform is an information system for monitoring infrastructure
operation, performance management, and reporting (in case of unusual events/
deviations). The solution can be used to manage IT systems or other infrastructure (such
as ATMs, production assets...).
Based on open-source solutions, it is highly customisable and packaged with a wide
variety of tools for enterprise requirements, offering comprehensive monitoring of the
operation of infrastructure and related systems and assets
Benefits of the TROIA Monitoring Platform:
• flexibility of the open-source solution
• quick identification and elimination of issues, built-in troubleshooting
• the possibility of integration into every environment.
• Monitoring of hardware performance
• controlling the operation of physical and virtual environments
• managing and controlling the connections and dependencies between systems
• visualisation of functioning throughout history
RESTORE CONTROL AND MANAGEMENT
Monitoring
9. www.troia.si
Our IT Service Management (ITSM system) assesses the functional adeptness and
management of IT solutions by delivering service-level expectations of customers.
We provide an ITSM solution that manages IT and non-IT assets on the same underlying
platform, using IBM Control Desk. This solution is Information Technology Infrastructure
Library (ITIL®) compliant and provides a common control centre for logically managing
digital and physical assets and enables processes to work at the speed of today’s cloud
and virtualised environments.
Our ITSM solution:
COMPREHENSIVE VIEW OF ASSETS
ITSM
& Control Desk
Provides self-help for
users and presents a
catalogue of services that
enable end-users to solve
potential problems by
themselves
Reduces incidents, problems,
and service failures while
effectively handling service
requests.
Minimises business risk,
ensures business integrity
with documented change
management processes and
provides control for the
entire hardware and software
lifecycle.
10. www.troia.si
CONTROL DESK FOR ITSM
Built on a distinct software platform, IBM Control Desk brings a comprehensive view
of assets across your company. This complete view gives you enhanced visibility and
analytical insight into your ITSM processes, allowing you to drive service improvements
and reduce costs.
Our IBM Control Desk supports:
• Availability Management
• Change Management
• Event Management
• Financial Management
• Incident Management
• Knowledge Management
• Problem Management
• Release & Deployment Management
• Request Fulfilment
• Service Asset & Configuration Management
• Service Catalogue Management
• Service Level Management
Adding the Control Desk component to manage Information Technology (IT) Services,
Changes, Assets, and Configuration Items (CI), with existing Maximo installation, delivers a
united platform for both Maximo and Control Desk solutions.
11. www.troia.si
Leveraging big data and analytics is a big part of any IoT initiative, essential for turning
streams of information created by the IoT into valuable and actionable insights. IoT systems
need to be highly data driven, leveraging multiple new data sources from connected
assets and processes, to feed an intelligent core driven by analytics and AI. Optimised
actions and outcomes in real time enable organisations to become more intelligent and
connected entities.
Advanced Analytics differentiate the IoT effort
Organisations are benefiting from the use of analytics against IoT data. Supporting the data
and advanced analytics capabilities of an IoT system involves several critical capabilities
including the deliveryand processing ofsensordata, the abilityto build accurate predictive
analytics that leverage historical and external data sets, deriving insights from data and, at
the moment of insight, initiating actions that need a response in a timely manner. It is also
critical that the system supports the correct type of analytics to derive the most pertinent
and actionable insight needed, which increasingly is accomplished using advanced
analytics and machine learning.
COMPREHENSIVE VIEW OF ASSETS
Big Data, Advanced
Analytics and IoT
Benefits of the TROIA Monitoring Platfor The TROIA IoT platform is a multi-layer
technology for provisioning, managing and automating connected industrial
measurement devices within the Internet of Things universe.
• It visualises information and gives warnings.
• Applications for connected devices ensures scalability and cross-device compatibility.
12. www.troia.si
TROIA AR is an intelligent web platform that visualises data from backend IT systems
to deliver real-time information to on-field workers. It enables real-time access to key
information about work processes, infrastructure and assets.
The TROIA AR platform combines innovative technologies and the use of AI elements
to understand data from integrated IT systems (such as IBM Maximo) better and help
increase work productivity and safety. You can efficiently inspect, maintain, or participate
in daily working activities, since additional information is available as digital content on the
AR glasses, smart phones and/or tablets.
The TROIA AR PLATFORM enables technicians, field workers, and remote experts to
repair and maintain assets with greater safety, efficiency, and cost-effectiveness.
COMPREHENSIVE VIEW OF ASSETS
Augmented Reality
35%
Human error
reduction
25%
Expert cost
reduction
75%
Increased First Time
Fix rate (FTF)
13. www.troia.si
TROIA AR Application Suite
TROIA AR Application Suite bundles together a collection of AR solutions, suitable for
any company in various industries. From workforce and work progress management to
interactive work guides, asset digital gauges and real-time remote support, TROIA AR
covers all the needs of an organisation.
TROIA AR Application Suite is a modern cloud-based platform for enterprises to reduce
unplanneddowntime,enhanceandupgradebusinessandoperationalprocesses,increase
asset availability, minimise maintenance costs, prioritise workers safety, and reduce risk of
failure for critical assets and so-called non-critical assets.
Benefits:
• delivers important data from existing backend ITsystems,
tovisualise the informationyou need, from digitaljob
plans andwork orders to tasks or document attachments
needed to perform the assignedwork.
• Enables the preparation of Guides forAR applicationwith
keyelements, using an intuitiveweb interface
• Innovative real-time measurement data visualisationAR
solution from SCADA/ IoT / Sensorics.Asset information
table and digitalmeters can be placed around assets into
scene environments and are there for you on demand.
• An intuitive real-timevisualAR solution that allows
you to remotelysupport technicians and field workers
while following the process ofwork execution.
14. www.troia.si
TROIA AR GISMANAGER
Transformation of traditional (flat) GIS data into an AR data solution, enabling visualisation
of assets and topology data in the field.
GISMANAGER transforms traditional “flat” GIS data and overcomes the barriers of two-
dimensional mapping technology, bringing data into the three-dimensional world and
increases situationalawareness byletting fieldworkers see the underground infrastructure
around them, which leads to higher productivity, a reduction in human errors, and a safer
work environment.
GISMANAGER A is a GPS-based AR application that helps technicians in the field see
underground infrastructure based on the current position with the topology data from the
GIS system and asset-related data from EAM Maximo.
Benefits:
• Supports ESRI ArcGIS and GeoServer
• Locate underground infrastructure faster
• Check and improve reliability and quality of spatial & asset data
• Increase situation awareness for field workers
• Real-time visualisation of spatial data
• Network overview and spatial Placement of assets
• Identifying and managing data and underground assets (cables, valves…)
15. Our awards
Our references
TERNA Call for Growth
2019
Maximo World Award
2019
EIT Innoenergy - Power Up
Slovenian Start up of the year
Ozare 19,
2380 Slovenj Gradec, Slovenija
+386 2 70 71 250 info@troia.si www.troia.si
TROIA d.o.o.
