1. 1
Saurabh Pathak
32, Henderson Road, London, E7 8EG
Mobile: 07877584103 Email: s.pat4949@gmail.com
PersonalStatement
A Master of Business Administration degree from Liverpool John Moores University who is keen
to find position as a Trainee Recruitment Consultant. Currently working as Assistant Manager
with DixonsCarphone stores Group International. Through this position now having a good
understanding of how to build relationships with customers, attract suitable jobseekers and also
match candidates with the needs of positions. I have skills, knowledge and experience for the
Trainee Recruitment Consultant role.
Education
MBA(Marketing and Finance) from Liverpool John Moores University2009-2010
B.com (Accounting and Auditing) from M.S. University(India) 2003-2004
Employment history
DixonsCarphone Stores GroupInternational(CurrysPcworld)
ASSISTANT MANAGER (January 2014 – present)
People
 Advertising job vacancy for different roles and screening CV’s
 Making telephone calls and conducting telephone interviews
 Conducting one to one interviews with suitable candidates and placing them in different
positions
 Ensure that all colleagues see clear career progression opportunities and that top talent
colleagues have clear action plans
 Manage and develop the team leaders and sales colleagues through one to one
performance meetings, talent planning and attendance in line with company policy and
liaising with the relevant INHOUSE ER specialists for guidance

2. 2
Operation
 Maintain up to date knowledge of the store operational processes, communicating
changes to the store management team and colleagues where appropriate
 Support the delivery of all profit and loss measures versus budget for the store each
period, maximising opportunities to reduce costs and ensuring the store remains on
target.
 Understand and support to manage all business parameters including payroll, sales
margins, costs, stock value, stock ageing and stock loss
 Ensure the store operated efficiently and effectively, adhering to company and legal
requirements in respect of health and safety, trading standards and all stock and cash
management processes
 Support manager to improve sales growth across the store through consistent execution
of the customer plan and the retail plan
Sales
 Responsible for making sure primary tasks i.e. Sales, B2B and KPI’S target hit on daily,
weekly and periodically basis
 Ensuring to build and maintain strong repo with all customers
 Providing accurate and efficient respond to all customers by delivering excellent
customer service proposition
 To deliver and drive and incredible shopping trip by ensuring that the customer champion
role is embedded
 Accountable for managing customer issues and queries to resolution, never leaving
customers to fend for themselves
 Identify commercial opportunities within the area and remain alert to competitors
activities, taking action to reduce competitors impact
DixonsCarphone Stores GroupInternational(CurrysPcworld)
Team Leader/ Sales Colleague (June 2008 – December 2014)
 Ensuring my individual and team sales,B2B and KPI targets hit every period
 Assisting in all areas of the store, supporting and managing staff to delivery of world
class customer service
 Setting targets and reviewing them in one-to-one meetings with staff to discuss their
performance and future targets
 Training and supporting newly employed colleagues and helping them understand
company’s operations
 Constantly displaying a positive approach to all customers, providing information and
knowledge as required

3. 3
Achievements
 I have successfully build and managed team of 50+ sales colleagues in our newly open
store in Sydenham Branch.
 I have successfully supported Sydenham store to reach its sales growth from £6 million in
first year of trading to £9 million in second year.
 I have also achieved from 30% to 33% Share of Business of my department and as result
of that I was made responsible to run another department too.
 I have recruited and trained number of successful colleagues for company out of which
one becomesuccessfulTeam Leader and also two more colleagues becometop performer
in current financial year.
 I have achieved over £700k sales volume and become top sales colleague in Charlton
branch with all the KPI’S.
Skills
 Excellent communication, written and customer service skills
 Strong sales skills experience and negotiation skills in both direct and B2B sales
 A confident and positive attitude
 The ability to work under pressure and meet targets/KPI’s
 A professional manner and computer literate
 Good organisational and administrative skills
 The ability to work well in a team
 Adaptable to work in a fast paced environment
 Money motivated and career driven