SlideShare une entreprise Scribd logo
1  sur  29
An overview
Introduction to Public Relations
What is Public?
A public is any group that has an actual or potential
interest in or impact on a company’s or a person’s ability
to achieve its objectives.
What is Relations?
It is the result and outcome of mutual understanding
derived from the process of sharing common interests.
What is Public Relations?
Public Relations (PR) involves a variety of programs
designed to promote or protect a company’s image
or a person’s or individual products.
Defining Public Relations
Public relations, according to the Institute of Public
Relations (IPR), is about reputation.  The result of what
you do; what you say and what others say about you.
  The PR practice is defined as the discipline that looks
after reputation with the aim of earning understanding
and support, and influencing opinion and behaviour.  It
is planned and sustained effort to establish and maintain
good will and mutual understanding between an
organization and its public – i.e., a company's staff,
suppliers, shareholders, customers, etc."
Origin of PR in the world
PR found itself originating in the media & publicists who
specialized in promoting circuses, theatrical
performances, and other public spectacles.
The First World War also helped stimulate the
development of public relations as a profession.
1900s…
Public Relations evolved from individual ‘press agents’ and
publicists to counseling firms that offered their services as
experts in the field
America’s first publicity firm, The Publicity bureau was
founded in Boston in 1900
In 1906 the railroads made these bureaus more prominent
and soon they had their own PR departments
Ivy Ledbetter Lee
The early public relations practitioners
He helped develop many of the techniques and principles
that are followed today in PR
He believed in open communications with the media and he
was candid and frank in his approach to the press
He understood that good corporate performance was the
basis of good publicity.
Ivy Ledbetter Lee
His major contribution it is said was to humanize wealthy
businessmen and to cast big business in a more positive light
Lee was earlier a Wall Street Reporter who became a public
relations counselor with George Parker in 1904
Edward L.Bernays
He is credited with coining the term public relations counsel
in his first book on the subject, Crystallizing Public Opinion,
originally published in 1923. In 1928, he published
Propaganda, and in 1952, Public Relations
PR in the world
 In Europe, too, professional public relations
mushroomed after World War II as diplomacy and mass
communications became central to the stability and
reconstruction of scores of countries
 In the late 1940s and throughout the 1950s and 1960s,
the growth of public relations became evident in the
formation of national professional associations in South
Africa, Australia and Western Europe
Common Principles
There was general agreement regarding the basic principles
and practices of public relations; e.g., the power of public
opinion, the need for relationship-building between
institutions and their publics, the influence of the press as a
force for free speech, and the value of corporate citizenship
Common Principles
Public relations increasingly borrowed from and redefined
philosophical concepts such as human rights, fairness and
social freedom
Evolution of Public Relations Industry
in India
A systematic and organised practise of public relations in
India began with the Indian Railways.
During the first World War (1914-1918), the Central
Publicity Board was set up in India. This was the first
organised PR/Information set-up in the then British ruled
India.
Evolution of Public Relations industry in
India contd…
After Independence (1947), the government of India set
up a full-fledged Ministry of Information and
Broadcasting.
Soon after freedom, multi-national companies operating
in India for several years felt the need to communicate
with the Indian people more meaningfully led to Tata’s
setting up a Public Relations Department in Mumbai in
1943.
Retrospective…
Businessmen and industrialists preferred staying out of media
Profit was a dirty word
No significant growth of business media in the country -
Business India was launched in 1976 .Financial papers turned
pink only by 1989
Industrial houses engaged liaison officers- mainly family
retainers - retired bureaucrats
Retrospective…
They were fixers (spin) - They knew the style. They could
manipulate and manage
Their task was to look after bureaucrats, politicians and
journalists
They were relationship managers.
Wining and dining was an art - Nothing was impossible
Retrospective…
Professional PR came in with process of liberalisation.
1985 onwards….
Profitability became sign of success
Increasing competition in the open market needed strong
brands ,good marketing skills
Booming markets changed the face of business journalism
PR managers were needed for crisis management
Retrospective…
 Good communication skills became corner stone of
success
 Influencing opinion makers/ journalists, acquired more
importance than merely managing crisis
 Professional PR separated from advertising - event
management skills matured
 Fixers were replaced by good communicators
 Professional PR stills continues to be a mixed bag
Retrospective…
PR was largely restricted to management of new issues
in the new liberalised economy 1980-90
Advertising agencies offered PR free initially and then
for a fee
Companies started looking at PR as a long term strategic
need---Corporate Communications
PR could influence opinion makers, ensure change in policies -
lobbying
We need to…
Evolve uniform practices - code of conduct - strengthening
of professional bodies
Principles are the same - honesty, integrity and
transparency : Adherence to corporate governance
Long term professional integrity is more important than short term
organizational advantages
Propaganda
Propaganda: "... the manipulation of symbols as a means of
influencing attitudes on controversial matters" (Harold D.
Lasswell)
Unlike PR, which is often described as objective and
extensive information of the public, advertising and
propaganda are associated with manipulative activities.
Influence of Propaganda
Propaganda techniques were first codified and applied in a
scientific manner by Walter Lippman and Edward Bernays
Many of the first PR professionals, including Ivy Lee,
Walter Lippman, Edward Bernays, and Carl Byoir, got
their start with the Committee for Public Information
(also known as the Creel Committee), which organized
publicity on behalf of U.S. objectives during World War
I
Propaganda
Bernays coined the terms "group mind" and "engineering
consent," important concepts in practical propaganda work
World War II saw continued use of propaganda as a weapon
of war, both by Hitler's propagandist Joseph Goebbels and
the British Political Warfare Executive
The Communications Model by Lasswell
In 1939, Germany’s
frighteningly effective use
of propaganda prompted
President Franklin Delano
Roosevelt to create a group
of "top men" to start
working on anAmerican
version of propaganda –
just in case it was needed
The Communications Model by
Lasswell
During World War II, US Federal agencies used
Lasswell’s secret model to test a variety of propaganda
techniques and to create some very powerful propaganda
posters, films, and radio broadcasts
For example, it was discovered that "help win the war"
wasn’t the most effective slogan to use for selling war
bonds. It appealed to men, but not women. This led to
the development of a more effective slogan: "Help win
the war and bring the boys home"
The difference between publicity and
public relations …
The terms public relations and publicity are often misused or
confused.
They are not interchangeable.
Publicity is only one function of public relations. It is media
coverage — news stories, feature articles, talk show
interviews, editorials and reviews
Basic Functions of PR
Press or Media Relations
Product Publicity
Corporate Communications
Lobbying (is the act of attempting to influence decisions
made by officials in a government, most often legislators or
members of regulatory agencies.)
Counseling
Crisis Management
Investor Relations
Specialty PR
Foodservice PR
Healthcare PR
Technology PR
Entertainment & Lifestyle PR
Financial PR
Books for reference:-
Public Relations- The realities of PR by Newsom, Turk,
Kruckleberg
Principals of Public Relations-C.S Rayudu & K.R.Balan
Public Relations -Diwakar Sharma
Public Relations Practices- Center & Jackson
Effective Public Relations in Public and Private Sector by Banik
The Corporate Peacock-Rita Bhimani
lations for your business- Frank Jefkins
The Art of Public Relations by CEO of leading PR firms

Contenu connexe

Tendances (20)

PR
PRPR
PR
 
Powerpoint presentation on public relation
Powerpoint presentation on public relationPowerpoint presentation on public relation
Powerpoint presentation on public relation
 
Public Relation (PR)
Public Relation (PR)Public Relation (PR)
Public Relation (PR)
 
public relation
public relationpublic relation
public relation
 
Public relations in an organization
Public relations in an organizationPublic relations in an organization
Public relations in an organization
 
Public Relation
Public RelationPublic Relation
Public Relation
 
Introduction to Public Relations
Introduction to Public RelationsIntroduction to Public Relations
Introduction to Public Relations
 
Public relation
Public relationPublic relation
Public relation
 
Public relations
Public relationsPublic relations
Public relations
 
Public Relation & PR Tools
Public Relation & PR ToolsPublic Relation & PR Tools
Public Relation & PR Tools
 
Practice of Public Relation
Practice of Public RelationPractice of Public Relation
Practice of Public Relation
 
Public relations objectives and strategies
Public relations objectives and strategiesPublic relations objectives and strategies
Public relations objectives and strategies
 
Public relations
Public relationsPublic relations
Public relations
 
Evolving trends of public relations
Evolving trends of public relationsEvolving trends of public relations
Evolving trends of public relations
 
Public Relations
Public RelationsPublic Relations
Public Relations
 
PR Campaign
PR CampaignPR Campaign
PR Campaign
 
Public Relations
Public RelationsPublic Relations
Public Relations
 
Media relations and PR planning
Media relations and PR planningMedia relations and PR planning
Media relations and PR planning
 
Public relations practice and theory
Public relations practice and theoryPublic relations practice and theory
Public relations practice and theory
 
Pr exam question
Pr exam questionPr exam question
Pr exam question
 

Similaire à PUBLIC RELATION PRESENTATION

Corporate Communication
Corporate CommunicationCorporate Communication
Corporate CommunicationADARSH SINGH
 
Public Relationship Management Module-1.pptx
Public Relationship Management Module-1.pptxPublic Relationship Management Module-1.pptx
Public Relationship Management Module-1.pptxAshita Savsani
 
AMU 2814 LECTURE INPDF (2).pdf
AMU  2814 LECTURE INPDF (2).pdfAMU  2814 LECTURE INPDF (2).pdf
AMU 2814 LECTURE INPDF (2).pdfssuseraf7b11
 
PROJECT ON PR IN HOSPITAL AND HOSPITALITY SECTOR
PROJECT ON PR IN HOSPITAL AND HOSPITALITY SECTORPROJECT ON PR IN HOSPITAL AND HOSPITALITY SECTOR
PROJECT ON PR IN HOSPITAL AND HOSPITALITY SECTORKunal Chatterjee
 
Public relationsndlm
Public relationsndlmPublic relationsndlm
Public relationsndlmRaviKaranvir1
 
Publicrelationsndlm (2)
Publicrelationsndlm (2)Publicrelationsndlm (2)
Publicrelationsndlm (2)SarahNduku
 
Corporate Communication Management
Corporate Communication ManagementCorporate Communication Management
Corporate Communication ManagementADARSH SINGH
 
Chapter 2 PUBLIC RELATION
Chapter 2 PUBLIC RELATIONChapter 2 PUBLIC RELATION
Chapter 2 PUBLIC RELATIONShadina Shah
 
Bjmc i-i, met, unit-iii, public relations and media
Bjmc i-i, met, unit-iii, public relations and mediaBjmc i-i, met, unit-iii, public relations and media
Bjmc i-i, met, unit-iii, public relations and mediaRai University
 
Chapter 12 Public Relations and Framing the Message
Chapter 12  Public Relations and Framing the MessageChapter 12  Public Relations and Framing the Message
Chapter 12 Public Relations and Framing the MessageLindsey Conlin Maxwell
 
Boot Camp for Georgetown SCS Students
Boot Camp for Georgetown SCS StudentsBoot Camp for Georgetown SCS Students
Boot Camp for Georgetown SCS StudentsMark Story
 
Powerof public1
Powerof public1Powerof public1
Powerof public1Arun Kumar
 
PUBLIC RELATIONS slide number one.pptx
PUBLIC RELATIONS slide number one.pptxPUBLIC RELATIONS slide number one.pptx
PUBLIC RELATIONS slide number one.pptxGetahunAyenwAbebe
 
INTERPERSONAL AND COMMUNICATION SKILLS- C.7
INTERPERSONAL AND COMMUNICATION SKILLS- C.7INTERPERSONAL AND COMMUNICATION SKILLS- C.7
INTERPERSONAL AND COMMUNICATION SKILLS- C.7Brenda Rachel Marie
 
Basic conceptsandtoolsofpublicrelations
Basic conceptsandtoolsofpublicrelationsBasic conceptsandtoolsofpublicrelations
Basic conceptsandtoolsofpublicrelationsibrar shahid
 
Basic concepts and tools of public relations
Basic concepts and tools of public relationsBasic concepts and tools of public relations
Basic concepts and tools of public relationsNEO NEWS NETWORK
 

Similaire à PUBLIC RELATION PRESENTATION (20)

Public relation
Public relationPublic relation
Public relation
 
Corporate Communication
Corporate CommunicationCorporate Communication
Corporate Communication
 
Public Relationship Management Module-1.pptx
Public Relationship Management Module-1.pptxPublic Relationship Management Module-1.pptx
Public Relationship Management Module-1.pptx
 
Public relations
Public relationsPublic relations
Public relations
 
AMU 2814 LECTURE INPDF (2).pdf
AMU  2814 LECTURE INPDF (2).pdfAMU  2814 LECTURE INPDF (2).pdf
AMU 2814 LECTURE INPDF (2).pdf
 
PROJECT ON PR IN HOSPITAL AND HOSPITALITY SECTOR
PROJECT ON PR IN HOSPITAL AND HOSPITALITY SECTORPROJECT ON PR IN HOSPITAL AND HOSPITALITY SECTOR
PROJECT ON PR IN HOSPITAL AND HOSPITALITY SECTOR
 
Public relationsndlm
Public relationsndlmPublic relationsndlm
Public relationsndlm
 
Intro to PR - Week 1
Intro to PR - Week 1Intro to PR - Week 1
Intro to PR - Week 1
 
Publicrelationsndlm (2)
Publicrelationsndlm (2)Publicrelationsndlm (2)
Publicrelationsndlm (2)
 
Corporate Communication Management
Corporate Communication ManagementCorporate Communication Management
Corporate Communication Management
 
Chapter 2 PUBLIC RELATION
Chapter 2 PUBLIC RELATIONChapter 2 PUBLIC RELATION
Chapter 2 PUBLIC RELATION
 
Bjmc i-i, met, unit-iii, public relations and media
Bjmc i-i, met, unit-iii, public relations and mediaBjmc i-i, met, unit-iii, public relations and media
Bjmc i-i, met, unit-iii, public relations and media
 
Chapter 12 Public Relations and Framing the Message
Chapter 12  Public Relations and Framing the MessageChapter 12  Public Relations and Framing the Message
Chapter 12 Public Relations and Framing the Message
 
Boot Camp for Georgetown SCS Students
Boot Camp for Georgetown SCS StudentsBoot Camp for Georgetown SCS Students
Boot Camp for Georgetown SCS Students
 
Public Relations Origins
Public Relations OriginsPublic Relations Origins
Public Relations Origins
 
Powerof public1
Powerof public1Powerof public1
Powerof public1
 
PUBLIC RELATIONS slide number one.pptx
PUBLIC RELATIONS slide number one.pptxPUBLIC RELATIONS slide number one.pptx
PUBLIC RELATIONS slide number one.pptx
 
INTERPERSONAL AND COMMUNICATION SKILLS- C.7
INTERPERSONAL AND COMMUNICATION SKILLS- C.7INTERPERSONAL AND COMMUNICATION SKILLS- C.7
INTERPERSONAL AND COMMUNICATION SKILLS- C.7
 
Basic conceptsandtoolsofpublicrelations
Basic conceptsandtoolsofpublicrelationsBasic conceptsandtoolsofpublicrelations
Basic conceptsandtoolsofpublicrelations
 
Basic concepts and tools of public relations
Basic concepts and tools of public relationsBasic concepts and tools of public relations
Basic concepts and tools of public relations
 

Dernier

My Presentation "In Your Hands" by Halle Bailey
My Presentation "In Your Hands" by Halle BaileyMy Presentation "In Your Hands" by Halle Bailey
My Presentation "In Your Hands" by Halle Baileyhlharris
 
Uncommon Grace The Autobiography of Isaac Folorunso
Uncommon Grace The Autobiography of Isaac FolorunsoUncommon Grace The Autobiography of Isaac Folorunso
Uncommon Grace The Autobiography of Isaac FolorunsoKayode Fayemi
 
Jual obat aborsi Jakarta 085657271886 Cytote pil telat bulan penggugur kandun...
Jual obat aborsi Jakarta 085657271886 Cytote pil telat bulan penggugur kandun...Jual obat aborsi Jakarta 085657271886 Cytote pil telat bulan penggugur kandun...
Jual obat aborsi Jakarta 085657271886 Cytote pil telat bulan penggugur kandun...ZurliaSoop
 
Proofreading- Basics to Artificial Intelligence Integration - Presentation:Sl...
Proofreading- Basics to Artificial Intelligence Integration - Presentation:Sl...Proofreading- Basics to Artificial Intelligence Integration - Presentation:Sl...
Proofreading- Basics to Artificial Intelligence Integration - Presentation:Sl...David Celestin
 
Zone Chairperson Role and Responsibilities New updated.pptx
Zone Chairperson Role and Responsibilities New updated.pptxZone Chairperson Role and Responsibilities New updated.pptx
Zone Chairperson Role and Responsibilities New updated.pptxlionnarsimharajumjf
 
AWS Data Engineer Associate (DEA-C01) Exam Dumps 2024.pdf
AWS Data Engineer Associate (DEA-C01) Exam Dumps 2024.pdfAWS Data Engineer Associate (DEA-C01) Exam Dumps 2024.pdf
AWS Data Engineer Associate (DEA-C01) Exam Dumps 2024.pdfSkillCertProExams
 
Report Writing Webinar Training
Report Writing Webinar TrainingReport Writing Webinar Training
Report Writing Webinar TrainingKylaCullinane
 
Bring back lost lover in USA, Canada ,Uk ,Australia ,London Lost Love Spell C...
Bring back lost lover in USA, Canada ,Uk ,Australia ,London Lost Love Spell C...Bring back lost lover in USA, Canada ,Uk ,Australia ,London Lost Love Spell C...
Bring back lost lover in USA, Canada ,Uk ,Australia ,London Lost Love Spell C...amilabibi1
 
Introduction to Artificial intelligence.
Introduction to Artificial intelligence.Introduction to Artificial intelligence.
Introduction to Artificial intelligence.thamaeteboho94
 
Dreaming Marissa Sánchez Music Video Treatment
Dreaming Marissa Sánchez Music Video TreatmentDreaming Marissa Sánchez Music Video Treatment
Dreaming Marissa Sánchez Music Video Treatmentnswingard
 
lONG QUESTION ANSWER PAKISTAN STUDIES10.
lONG QUESTION ANSWER PAKISTAN STUDIES10.lONG QUESTION ANSWER PAKISTAN STUDIES10.
lONG QUESTION ANSWER PAKISTAN STUDIES10.lodhisaajjda
 
SOLID WASTE MANAGEMENT SYSTEM OF FENI PAURASHAVA, BANGLADESH.pdf
SOLID WASTE MANAGEMENT SYSTEM OF FENI PAURASHAVA, BANGLADESH.pdfSOLID WASTE MANAGEMENT SYSTEM OF FENI PAURASHAVA, BANGLADESH.pdf
SOLID WASTE MANAGEMENT SYSTEM OF FENI PAURASHAVA, BANGLADESH.pdfMahamudul Hasan
 
Unlocking Exploration: Self-Motivated Agents Thrive on Memory-Driven Curiosity
Unlocking Exploration: Self-Motivated Agents Thrive on Memory-Driven CuriosityUnlocking Exploration: Self-Motivated Agents Thrive on Memory-Driven Curiosity
Unlocking Exploration: Self-Motivated Agents Thrive on Memory-Driven CuriosityHung Le
 
Dreaming Music Video Treatment _ Project & Portfolio III
Dreaming Music Video Treatment _ Project & Portfolio IIIDreaming Music Video Treatment _ Project & Portfolio III
Dreaming Music Video Treatment _ Project & Portfolio IIINhPhngng3
 
Digital collaboration with Microsoft 365 as extension of Drupal
Digital collaboration with Microsoft 365 as extension of DrupalDigital collaboration with Microsoft 365 as extension of Drupal
Digital collaboration with Microsoft 365 as extension of DrupalFabian de Rijk
 

Dernier (17)

My Presentation "In Your Hands" by Halle Bailey
My Presentation "In Your Hands" by Halle BaileyMy Presentation "In Your Hands" by Halle Bailey
My Presentation "In Your Hands" by Halle Bailey
 
Uncommon Grace The Autobiography of Isaac Folorunso
Uncommon Grace The Autobiography of Isaac FolorunsoUncommon Grace The Autobiography of Isaac Folorunso
Uncommon Grace The Autobiography of Isaac Folorunso
 
Jual obat aborsi Jakarta 085657271886 Cytote pil telat bulan penggugur kandun...
Jual obat aborsi Jakarta 085657271886 Cytote pil telat bulan penggugur kandun...Jual obat aborsi Jakarta 085657271886 Cytote pil telat bulan penggugur kandun...
Jual obat aborsi Jakarta 085657271886 Cytote pil telat bulan penggugur kandun...
 
Proofreading- Basics to Artificial Intelligence Integration - Presentation:Sl...
Proofreading- Basics to Artificial Intelligence Integration - Presentation:Sl...Proofreading- Basics to Artificial Intelligence Integration - Presentation:Sl...
Proofreading- Basics to Artificial Intelligence Integration - Presentation:Sl...
 
Zone Chairperson Role and Responsibilities New updated.pptx
Zone Chairperson Role and Responsibilities New updated.pptxZone Chairperson Role and Responsibilities New updated.pptx
Zone Chairperson Role and Responsibilities New updated.pptx
 
AWS Data Engineer Associate (DEA-C01) Exam Dumps 2024.pdf
AWS Data Engineer Associate (DEA-C01) Exam Dumps 2024.pdfAWS Data Engineer Associate (DEA-C01) Exam Dumps 2024.pdf
AWS Data Engineer Associate (DEA-C01) Exam Dumps 2024.pdf
 
in kuwait௹+918133066128....) @abortion pills for sale in Kuwait City
in kuwait௹+918133066128....) @abortion pills for sale in Kuwait Cityin kuwait௹+918133066128....) @abortion pills for sale in Kuwait City
in kuwait௹+918133066128....) @abortion pills for sale in Kuwait City
 
Report Writing Webinar Training
Report Writing Webinar TrainingReport Writing Webinar Training
Report Writing Webinar Training
 
Bring back lost lover in USA, Canada ,Uk ,Australia ,London Lost Love Spell C...
Bring back lost lover in USA, Canada ,Uk ,Australia ,London Lost Love Spell C...Bring back lost lover in USA, Canada ,Uk ,Australia ,London Lost Love Spell C...
Bring back lost lover in USA, Canada ,Uk ,Australia ,London Lost Love Spell C...
 
Introduction to Artificial intelligence.
Introduction to Artificial intelligence.Introduction to Artificial intelligence.
Introduction to Artificial intelligence.
 
Dreaming Marissa Sánchez Music Video Treatment
Dreaming Marissa Sánchez Music Video TreatmentDreaming Marissa Sánchez Music Video Treatment
Dreaming Marissa Sánchez Music Video Treatment
 
lONG QUESTION ANSWER PAKISTAN STUDIES10.
lONG QUESTION ANSWER PAKISTAN STUDIES10.lONG QUESTION ANSWER PAKISTAN STUDIES10.
lONG QUESTION ANSWER PAKISTAN STUDIES10.
 
ICT role in 21st century education and it's challenges.pdf
ICT role in 21st century education and it's challenges.pdfICT role in 21st century education and it's challenges.pdf
ICT role in 21st century education and it's challenges.pdf
 
SOLID WASTE MANAGEMENT SYSTEM OF FENI PAURASHAVA, BANGLADESH.pdf
SOLID WASTE MANAGEMENT SYSTEM OF FENI PAURASHAVA, BANGLADESH.pdfSOLID WASTE MANAGEMENT SYSTEM OF FENI PAURASHAVA, BANGLADESH.pdf
SOLID WASTE MANAGEMENT SYSTEM OF FENI PAURASHAVA, BANGLADESH.pdf
 
Unlocking Exploration: Self-Motivated Agents Thrive on Memory-Driven Curiosity
Unlocking Exploration: Self-Motivated Agents Thrive on Memory-Driven CuriosityUnlocking Exploration: Self-Motivated Agents Thrive on Memory-Driven Curiosity
Unlocking Exploration: Self-Motivated Agents Thrive on Memory-Driven Curiosity
 
Dreaming Music Video Treatment _ Project & Portfolio III
Dreaming Music Video Treatment _ Project & Portfolio IIIDreaming Music Video Treatment _ Project & Portfolio III
Dreaming Music Video Treatment _ Project & Portfolio III
 
Digital collaboration with Microsoft 365 as extension of Drupal
Digital collaboration with Microsoft 365 as extension of DrupalDigital collaboration with Microsoft 365 as extension of Drupal
Digital collaboration with Microsoft 365 as extension of Drupal
 

PUBLIC RELATION PRESENTATION

  • 1. An overview Introduction to Public Relations
  • 2. What is Public? A public is any group that has an actual or potential interest in or impact on a company’s or a person’s ability to achieve its objectives. What is Relations? It is the result and outcome of mutual understanding derived from the process of sharing common interests.
  • 3. What is Public Relations? Public Relations (PR) involves a variety of programs designed to promote or protect a company’s image or a person’s or individual products.
  • 4. Defining Public Relations Public relations, according to the Institute of Public Relations (IPR), is about reputation.  The result of what you do; what you say and what others say about you.   The PR practice is defined as the discipline that looks after reputation with the aim of earning understanding and support, and influencing opinion and behaviour.  It is planned and sustained effort to establish and maintain good will and mutual understanding between an organization and its public – i.e., a company's staff, suppliers, shareholders, customers, etc."
  • 5. Origin of PR in the world PR found itself originating in the media & publicists who specialized in promoting circuses, theatrical performances, and other public spectacles. The First World War also helped stimulate the development of public relations as a profession.
  • 6. 1900s… Public Relations evolved from individual ‘press agents’ and publicists to counseling firms that offered their services as experts in the field America’s first publicity firm, The Publicity bureau was founded in Boston in 1900 In 1906 the railroads made these bureaus more prominent and soon they had their own PR departments
  • 7. Ivy Ledbetter Lee The early public relations practitioners He helped develop many of the techniques and principles that are followed today in PR He believed in open communications with the media and he was candid and frank in his approach to the press He understood that good corporate performance was the basis of good publicity.
  • 8. Ivy Ledbetter Lee His major contribution it is said was to humanize wealthy businessmen and to cast big business in a more positive light Lee was earlier a Wall Street Reporter who became a public relations counselor with George Parker in 1904
  • 9. Edward L.Bernays He is credited with coining the term public relations counsel in his first book on the subject, Crystallizing Public Opinion, originally published in 1923. In 1928, he published Propaganda, and in 1952, Public Relations
  • 10. PR in the world  In Europe, too, professional public relations mushroomed after World War II as diplomacy and mass communications became central to the stability and reconstruction of scores of countries  In the late 1940s and throughout the 1950s and 1960s, the growth of public relations became evident in the formation of national professional associations in South Africa, Australia and Western Europe
  • 11. Common Principles There was general agreement regarding the basic principles and practices of public relations; e.g., the power of public opinion, the need for relationship-building between institutions and their publics, the influence of the press as a force for free speech, and the value of corporate citizenship
  • 12. Common Principles Public relations increasingly borrowed from and redefined philosophical concepts such as human rights, fairness and social freedom
  • 13. Evolution of Public Relations Industry in India A systematic and organised practise of public relations in India began with the Indian Railways. During the first World War (1914-1918), the Central Publicity Board was set up in India. This was the first organised PR/Information set-up in the then British ruled India.
  • 14. Evolution of Public Relations industry in India contd… After Independence (1947), the government of India set up a full-fledged Ministry of Information and Broadcasting. Soon after freedom, multi-national companies operating in India for several years felt the need to communicate with the Indian people more meaningfully led to Tata’s setting up a Public Relations Department in Mumbai in 1943.
  • 15. Retrospective… Businessmen and industrialists preferred staying out of media Profit was a dirty word No significant growth of business media in the country - Business India was launched in 1976 .Financial papers turned pink only by 1989 Industrial houses engaged liaison officers- mainly family retainers - retired bureaucrats
  • 16. Retrospective… They were fixers (spin) - They knew the style. They could manipulate and manage Their task was to look after bureaucrats, politicians and journalists They were relationship managers. Wining and dining was an art - Nothing was impossible
  • 17. Retrospective… Professional PR came in with process of liberalisation. 1985 onwards…. Profitability became sign of success Increasing competition in the open market needed strong brands ,good marketing skills Booming markets changed the face of business journalism PR managers were needed for crisis management
  • 18. Retrospective…  Good communication skills became corner stone of success  Influencing opinion makers/ journalists, acquired more importance than merely managing crisis  Professional PR separated from advertising - event management skills matured  Fixers were replaced by good communicators  Professional PR stills continues to be a mixed bag
  • 19. Retrospective… PR was largely restricted to management of new issues in the new liberalised economy 1980-90 Advertising agencies offered PR free initially and then for a fee Companies started looking at PR as a long term strategic need---Corporate Communications PR could influence opinion makers, ensure change in policies - lobbying
  • 20. We need to… Evolve uniform practices - code of conduct - strengthening of professional bodies Principles are the same - honesty, integrity and transparency : Adherence to corporate governance Long term professional integrity is more important than short term organizational advantages
  • 21. Propaganda Propaganda: "... the manipulation of symbols as a means of influencing attitudes on controversial matters" (Harold D. Lasswell) Unlike PR, which is often described as objective and extensive information of the public, advertising and propaganda are associated with manipulative activities.
  • 22. Influence of Propaganda Propaganda techniques were first codified and applied in a scientific manner by Walter Lippman and Edward Bernays Many of the first PR professionals, including Ivy Lee, Walter Lippman, Edward Bernays, and Carl Byoir, got their start with the Committee for Public Information (also known as the Creel Committee), which organized publicity on behalf of U.S. objectives during World War I
  • 23. Propaganda Bernays coined the terms "group mind" and "engineering consent," important concepts in practical propaganda work World War II saw continued use of propaganda as a weapon of war, both by Hitler's propagandist Joseph Goebbels and the British Political Warfare Executive
  • 24. The Communications Model by Lasswell In 1939, Germany’s frighteningly effective use of propaganda prompted President Franklin Delano Roosevelt to create a group of "top men" to start working on anAmerican version of propaganda – just in case it was needed
  • 25. The Communications Model by Lasswell During World War II, US Federal agencies used Lasswell’s secret model to test a variety of propaganda techniques and to create some very powerful propaganda posters, films, and radio broadcasts For example, it was discovered that "help win the war" wasn’t the most effective slogan to use for selling war bonds. It appealed to men, but not women. This led to the development of a more effective slogan: "Help win the war and bring the boys home"
  • 26. The difference between publicity and public relations … The terms public relations and publicity are often misused or confused. They are not interchangeable. Publicity is only one function of public relations. It is media coverage — news stories, feature articles, talk show interviews, editorials and reviews
  • 27. Basic Functions of PR Press or Media Relations Product Publicity Corporate Communications Lobbying (is the act of attempting to influence decisions made by officials in a government, most often legislators or members of regulatory agencies.) Counseling Crisis Management Investor Relations
  • 28. Specialty PR Foodservice PR Healthcare PR Technology PR Entertainment & Lifestyle PR Financial PR
  • 29. Books for reference:- Public Relations- The realities of PR by Newsom, Turk, Kruckleberg Principals of Public Relations-C.S Rayudu & K.R.Balan Public Relations -Diwakar Sharma Public Relations Practices- Center & Jackson Effective Public Relations in Public and Private Sector by Banik The Corporate Peacock-Rita Bhimani lations for your business- Frank Jefkins The Art of Public Relations by CEO of leading PR firms

Notes de l'éditeur

  1. Slides uptill here will make 4 lectures