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What the media doesn’t
tell you about Asia
Asia is not going to overtake
the West anytime soon
…But there’s still lots to
learn and profits to be made
Now for a different primer of
Asia
5Confidential
Business regions globally
• North America
• Latin America
• Europe
• MENA
• Africa
• APAC
6Confidential
By comparison…
North America 579 million
Latin America 639 million
Europe 741 million
MENA 381 million
Africa 1.2B
7Confidential
By comparison…
North America 579 million
Latin America 639 million
Europe 741 million
MENA 381 million
Africa 1.2B
APAC 4 billion
8Confidential
APAC facts
• 30% land mass
• 60% population
• 2k+ Languages
• 31 countries
• 31+ currencies
• No shared histories
9Confidential
6 major subregions
Diving deeper…
• Australia
• Korea
• Japan
• China
• India
• Southeast Asia
10Confidential
6 major subregions
Diving deeper…
• Australia
• Korea
• Japan
• China
• India
• Southeast Asia
11Confidential
6 major subregions
Diving deeper…
• Australia
• Korea
• Japan
• China
• India
• Southeast Asia
12Confidential
6 major subregions
Diving deeper…
• Australia
• Korea
• Japan
• China
• India
• Southeast Asia
13Confidential
6 major subregions
Diving deeper…
• Australia
• Korea
• Japan
• China
• India
• Southeast Asia
14Confidential
6 major subregions
Diving deeper…
• Australia
• Korea
• Japan
• China
• India
• Southeast Asia
15Confidential
Quiz time
?
17Confidential
Most populous countries in the world…
1. China
2. India
3. USA
4. ?
18Confidential
1. China
2. India
3. USA
4. Indonesia
Most populous countries in the world…
19Confidential
Ranking of countries by GDP
What’s wrong with this list?
1. Saudi Arabia
2. Switzerland
3. Indonesia
4. Mexico
20Confidential
Ranking of countries by GDP
What’s wrong with this list?
1. Mexico
2. Indonesia
3. Switzerland
4. Saudi Arabia
The Digital Landscape in
Southeast Asia
22Confidential
330 million Internet users
• Only 50% penetration
• Explosive growth
• Life changing
• Social media
• Limited WiFi
23Confidential
24Confidential
Southeast Asians spend the most time on the mobile Internet… in the world
 Average 3.6 hours hours per day
 Thailand - 4.2 hours per day
 Indonesia - 3.9 hours per day.
 Long commutes
 Minimal desktop access
 Locally made mobile devices
25Confidential
140 minutes of shopping online every month.
 Few big box stores
 Fragmented eCommerce market
 Battle of the Giants: Amazon vs
Alibaba
 Personal assistant culture
26Confidential
27Confidential
Other Areas of opportunity
 $12B in VC funding since 2016
 Governments modernizing
 Bank access expanding
 Highly educated
 Weak worker protections
28Confidential
Not everything is rosy
…which makes the
opportunity stronger
30Confidential
Corruption is a key part of the way things work
 Innovation stifled
 Technology handicapped
 Access for foreign
companies
 Abuse and imprisonment
 Bribery and US law
31Confidential
Rural areas are VERY rural
 Access to healthcare
 Internet access
 Language skills
 Basic education
32Confidential
Cross border exchange can be difficult
 Corruption/nepotism
 Banking
 Currency fluctuation
 Laws/courts
 Religion
 Culture
 Language
 Racism and distrust
33Confidential
Technical Talent in Asia is hard to find
• Technical education is scarce
• Brain drain to other countries
• Training by global companies
• Cultural influence on career choices
34Confidential
Price centricity vs brand loyalty
• Brand loyalty is weak
• Highly price sensitive
• Customer satisfaction is
not a KPI
35Confidential
36Confidential
Delivery infrastructure
• No UPS/DHL/FEDEX
• Local postal is non-existent
• Rural areas
• Theft is rampant
• Courier services
• Economics of scale
Digiatl Innovation Case
Studies
38Confidential
Mobile wallets
• Banking
• Smartphones
• Mobile wallets
• Credit cards vs debit
• Company reliance
• Local shops
39Confidential
Asia is the fastest growing air travel market
Travel
• Growing economies
• Subsidies
• Budget airlines
• Road conditions
• Flexible payments
• Booking platforms
40Confidential
Grab vs Uber
• Subsidies
• Product
• Price sensitivity
• Car ownership
• Investors
41Confidential
Gojek the Internet in one app
Gojek
• Simple disruption
• National benefit
• Disrupting multiple verticals
42Confidential
Online maps have not taken off
Google maps
 Chicken and egg problem
 No Yelp
 Transportation features
 Street names
43Confidential
Explosive Internet growth Digital innovations
Complexities = barrier to entry Investment $
44
Questions?

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Digital innovation in asia