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DTT Partners with Zax Inc-100 Location Rollout
1. 1
In the News
• ZAX Inc. Partners with DTT!
• National Coney Island
Chooses DTT as Surveillance
& Loss Prevention Provider!
DTT Updates
• DTT Service Spotlight: RISA
• 2015 Catalog
MyDTT™ Improvements
• Video Playback
PIP & PAP
• Toggling Camera Name,
Date, & Time Display
Events 2015
• Recent Events
• Upcoming Events
ZAX Inc. Partners with DTT
for Video Surveillance & Loss Prevention!
Los Angeles, California | March 24, 2014
DTT& ZAX Inc.announced a partnership naming DTT
as the preferred provider of video-based surveillance and loss
prevention solutions for all corporate stores. The DTT system
was evaluated at several locations over a 6-month period and
will be rolled out into 100 corporate stores beginning this
month. As new ZAX Inc. corporate locations open, the DTT
system will be implemented.
Q1 2015
ISSUE
Follow Us:
ThomasMoran, EVPofSales&MarketingforDTT,
says“It has been such a pleasure getting to know the ZAX Inc.
team. This brand has grown so much in such a short time; it
has been incredible to watch. I’m so proud of the partnership
we have established and know that it will carry on well into
the future. Our Managed Services and Loss Prevention
solutions model has proven to be a successful combination
for this brand.”
Bigthanksto
DTT’sKimHelms,
andScottStanley,
foralltheirwork
ontheZAXdeal.
Ask About Our 16th Anniversary Promotion! Contact Your DTT Sales Representative for more.
Celebrating 16 Years!
Press Release
DTTNEWSQuarterly Journal
Surveillance Technology
IN THIS ISSUE
JoshuaRigby,IT
OperationsManager
forZAXInc., was“extremely
pleased with DTT’s entire
solution. Most of all, I was
impressed by the team’s
flexibility and ability to execute
on all of our needs. I have a very
high level of confidence in the
DTT offering. We witnessed early
on during our evaluation that,
with DTT, we can get a much
more thorough understanding
of our operation, front to back.
We know what our employees
are and are not doing and where
we can help them develop. […]
I know we are setting ourselves
up for continued growth and
overall success as a brand.”
Contact 800.933.8388 . Email info@dttusa.com
Anniversary
Promotion
Kim Helms, VP
National Accounts
Scott Stanley,
Account Executive
2. 2
DTT
Partners
With Another
Recognizable
Restaurant
Brand.
National Coney Island Chooses DTT
for Video Surveillance & Loss Prevention!
Los Angeles, California | March 24, 2014
DTT & National Coney Island
announced today a partnership naming DTT
as the exclusive provider of video-based
surveillance and loss prevention solutions
for the Detroit, MI based enterprise.The
DTT solution has been implemented in 18
NCI stores to date and will be installed in all
remaining locations this year.
ThomasMoran, EVPofSales&
MarketingforDTT stated,“We know that
quick, friendly service is critical at National
Coney Island locations and are proud to be
able to help the brand achieve success in
those areas. In a short time, we recognized
the opportunity we had to provide
third party auditing services and video
management to this growing enterprise. It
has been an exciting project and I know we’ll
learn a lot from the partnership as well!”
BrianBuck,DirectorofITforNational
ConeyIslandsaid,“Our relationship with DTT
began two years ago when we tested out the
system in a couple of stores.We quickly realized
the value and decided to initiate an enterprise-
wide rollout. Our team utilizes the MyDTT™ portal
and SmartAudit™ reports daily.The findings from
the audits have been extremely valuable for us
and helped provide clearer perspective on what
was going on at our stores. As we began utilizing
the SmartAudits™ in more detail, we found 2
areas that are extremely important in our stores:
food safety and cleanliness.The audits have
allowed us to focus on those areas specifically,
which are key factors in National Coney Island’s
success with our customers. Also, most recently,
we are beginning to put together an in-depth
Speed of Service analysis in conjunction with the
Loss Prevention team that I know will enable us to
improve our service overall.”
We’ve made
some updates this year
CLICK HERE
to see our new
2015 DTT Catalog
in its entirety and review
our services.
Catalog Spread: Front, Back Cover
2015
Q1
Press Release
3. 3
Have you ever dealt with a store robbery? What about a slip-and-fall?
With DTT’s Remote Incident Support & Archiving (RISA) service, it’s easy
to locate relevant video footage and save it as evidence. Simply contact
DTT, request camera recordings from a specific date and time, and our
technicians will burn the video onto a watermarked CD – admissible in
the court of law – and overnight it to the applicable parties.
Here are some stories from DTT customers involving RISA:
®
DTT Service Spotlight: RISA
Add Support Ticket: RISA Request
Customer and
Employee Altercation
An angry customer approached the back door
at a Wendy’s location, demanding to speak
to the manager. As the manager approached
and began a conversation, the customer
immediately leapt through the door in an
attempt to tackle the manager. After the
customer was subdued and escorted from the
premises, employees called the police to file a
report and requested footage from DTT.
Attempted Hit-and-Run
One evening at a KFC store, a driver swerved
the rear end of his car into another vehicle as he
was attempting to back out of a parking space.
The driver immediately attempted to exit the
parking lot, but a witness stepped in front of his
car, forcing him to stop. DTT received a call from
the general manager requesting footage to aid
in the police inquiry, which technicians locked,
downloaded, and burned to a watermarked disc.
Gunpoint Robbery
A customer pulled up to a Jack in the Box
drive thru one evening, withdrew a gun, and
demanded cash from an on duty employee.
The employee managed to open the register
and give cash to the robber before any shots
were fired, after which she ran to phone the
police. DTT technicians executed a RISA and
notified the VIP Support Manager of Jack in
the Box, saving the footage as evidence to
be used in the investigation.
Tip Jar Theft
One afternoon at a SUBWAY® location, a customer
entered the store to find the register unattended.
He approached the counter, glanced around,
and stuffed the tip jar inside his jacket. He then
quickly exited the store. Upon noticing the tip
jar’s absence, employees notified the manager,
who called the police as well as DTT tech support.
DTT technicians swiftly completed a RISA and the
recording was burned onto a watermarked disk
to be submitted to the appropriate parties.
2015
Q1
Video Time
Video Duration
Your Name
Problem Description
[Please Click Here to Link a Location]
4. 4
VIDEO PLAYBACK
PIP & PAP
MyDTT™ video playback includes
Picture And Picture (PAP) and
Picture In Picture (PIP) options
to help you better understand what
took place at a particular time.
Within the Recorded Video Search
section, once the desired video is
playing, right click the video player,
select Render, Mega Pixel View
then PIP or PAP.
TOGGLING CAMERA
NAME, DATE, and
TIME DISPLAY
You can toggle the display
of a camera’s name, date,
and time on and off! To do so,
follow the steps below.
1. Under LiveView, click on
Recorded Video Search.
2. Select the location,
camera, and date/time.
3. Start the video
then press pause.
4. Right click on the video
image and select“Render.”
5. Select“Text overlay’s
camera name and time”
You should now see the
camera’s name, date,
and time in the lower
right hand corner.
Play Mode
Render
Tools
DeInterlace
Scaling
Deblocking
Defog
Stabilizer
Text overlay’s camera name and time
Text overlay’s POS / GV-Wiegand
Wide angle lens dewarping
Fisheye
Mega Pixel View
FullScreen
PIP
PAP
8/16/2014 16:59:49:054
MyDTT™ Improvements
Recorded Video Search:
Recorded Video Search:
Play Mode
Render
Tools
DeInterlace
Scaling
Deblocking
Defog
Stabilizer
Text overlay’s camera name and time
Text overlay’s POS / GV-Wiegand
Wide angle lens dewarping
Fisheye
Mega Pixel View
FullScreen
02/16/2015 11:09:49:054
2015
Q1
5. 5
NRF Convention
and Expo
New York City, New York
Burger King
Mid-South Gulf and
South Central Meetings
Napa Valley, California
Mitra QSR
Best of the Best
Black Tie Gala Event
Linthicum, Maryland
NCA Annual
Convention
Charleston, South Carolina
BRFA IHOP
Member Meeting
Las Vegas, Nevada
Dairy Queen
Arizona Operators
Association Meeting
Chandler, Arizona
International
Pizza Expo
Las Vegas, Nevada
Southwest KFC
Spring RGM Rally
Addison, Texas
Burger King
FCFA Meeting
and Tradeshow
Tampa, Florida
April 14 - 15 | 2015
Dairy Queen Territory
Operator Organization
Idea Exchange
Ponte Vedra, Florida
April 12 - 15 | 2015
Great Lakes
KFC Meeting
Columbus, Ohio
April 20 - 22 | 2015
Pizza Hut Show
Nashville, Tennesse
April 26 - 28 | 2015
Southwest/Washington
Subway Meeting
Gig Harbor, Washington
April 23 | 2015
Upcoming EventsRecent Events
Events
2015
Q1
For More
Information
Contact Us At:
Tel 800.933.8388
Email Info@dttusa.com