EDGY captures the intersection of three critical facets: identity, experience, and architecture. When two of these facets intersect we have brand, organization, and product. When all three facets intersect that’s when it gets interesting. This keynote works through each facet and intersection combinations within EDGY and examines it from an enterprise agility point of view. How does EDGY enable enterprise agility? What issues to we face in making each facet successful? Each intersection successful? What happens if we focus on a single facet at a time? What insights can you take from EDGY to help improve your team, your organization?
9. Enterprise Design Graphical interplaY
(EDGY)
EDGY is a visual language for collaborative Enterprise
Design practice, connecting different Facets and Elements
in a single model and visual representations.
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10. EDGY
Architecture
Facets
I
n
t
e
r
s
e
c
t
i
o
n
s
Enterprise Design Facets – Fundamental perspectives
on the enterprise, to facilitate exploration, design, and
co-creation.
Intersections - Bridges between disciplines, connecting
and aligning concepts from the otherwise isolated
disciplines of today.
Enterprise Elements - The elements allow us to
describe what an enterprise consists of, and mapping
the way they form a whole by exploring their
interrelations and interplay. People working towards
Outcomes, dealing with Structures as part of their
Activity.
Outcome
Activity
Structure
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13. Enterprise
Design
Scope
How are we
being perceived?
Brand
Product
What are we making
and offering?
Organisation
How do we work
together as a team?
What’s our business?
Identity
Why do we exist,
who are we, what
matters to us?
Architecture
How are we
operating and what
are we capable of
achieving?
Experience
What is our role
in people’s lives? 13
21. Observations About Architecture
Software professionals
need architecture skills
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People over technology
Architecture at all levels
Function AND form
Architects also implement
26. At the intersection of all three Facets, the generic set of Core Elements represent an unfiltered view on
the Enterprise itself and how it manifests as one or multiple Businesses: People working towards
Outcomes, dealing with Structures as part of their Activity.
Intersection: Your Enterprise
Outcome Activity
Thing
People
Business
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27. Observations About Your Enterprise
Facets
I
n
t
e
r
s
e
c
t
i
o
n
s Outcome
Activity
Structure
Mindset
How do you
think?
People
Who are you and
how are you
organized?
Flow
How do you work
together?
Practices
What do you do?
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33. Facet: Identity
Story
Purpose
Content
Who are we?
Why do we exist?
What matters to us?
What makes us different
and unique?
Purpose
What our enterprise pursues and believes in
Story
The way we understand and explain what we do
Content
What we communicate in text, picture or video
Identity is a combination of characteristics that uniquely defines a
person or enterprise for everyone they interact with. People use the
enterprise’s identity to inform and shape their enterprise culture as
collectively held values, beliefs and assumptions, which guide their
behaviours and communications.
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34. Facet: Architecture
Process
Capability
Asset
What makes all the parts in our
enterprise work together?
What are we capable of achieving?
How do we make use of our assets
and resources?
Capability
What our enterprise can do and achieve, with people and assets
Process
Related activities our enterprise carries out
Asset
Things we need to perform activities
Architecture helps to understand and co-design the complex interplay
of these structural elements of the enterprise.
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35. Facet: Experience
Journey
Task
Channel
What is our role in people’s
lives?
What value do we create for
people?
Where and when do people
interact with us?
Journey
People’s activities when interacting with our enterprise
Task
What people want to achieve with our help
Channel
The environment, context or means of interaction
Experience is how the enterprise manifests itself in the lives of
people and the impact it has on people through their interactions.
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36. Organisation
Intersection: Organisation
How do we work together as a team?
How do we make decisions, collaborate,
repartition responsibilities and teamwork?
A group of people working together
An organisation is a complex social structure. People form organisations to
collaborate and co-create outcomes they cannot achieve alone without
explicit agreements about membership, responsibilities and behavioural
rules.
Organisations are also complex adaptive systems in that they display
attributes and behaviours that are designed and managed, as well as
emergent attributes and behaviours that arise more or less unplanned out
of people's complex behaviour.
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37. Intersection: Product Product
What are we making
and offering?
What products or
services to we propose
to people?
What we make, offer, and deliver for
people’s benefit
Products are the result of our enterprise activity and encompass physical
things manufactured and delivered, or services rendered to people. A product
can be composed of any combination of physical goods and other tangible and
intangible structures, and activities performed that lead to the production of
outputs and ultimately outcomes desired by the customer.
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38. Intersection: Brand Brand
How are we
being perceived?
What does our name
stand for, what is our
image and reputation?
Our name and what it stands for
A brand is a symbolic representation of our enterprise and its products. It is
designed to communicate our identity (especially how we are different from
others) and to invoke a set of expectations in people about our enterprise and
our products, particularly in relation to people's own needs and desires.
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39. Facet: Identity
Who are we?
Why do we exist?
What matters to us?
What makes us different and unique?
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Purpose
What our enterprise pursues and believes in
Story
The way we understand and explain what we do
Content
What we communicate in text, picture or video
40. Facet: Architecture
What makes all the parts in our enterprise
work together?
What are we capable of achieving?
How do we make use of our assets and
resources?
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Capability
What our enterprise can do and achieve, with
people and assets
Process
Related activities our enterprise carries out
Asset
Things we need to perform activities
41. Facet: Experience
What is our role in people’s lives?
What value do we create for
people?
Where and when do people
interact with us?
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Journey
People’s activities when interacting with our
enterprise
Task
What people want to achieve with our help
Channel
The environment, context or means of interaction