4. What are
the
objectives?
01
N E W R E V E N U E S T R E A M S
A N D G R O W T H
02
E X I S T I N G R E V E N U E
& K N O W N R I S K S
03
U N E N C O U N T E R E D R I S K S
& G R O W T H R I S K S
Perfect
balance
Current
process
5.
6.
7. Evaluating revenue over risk
RISKEXPOSURE
REVENUE GROWTH
HIGH
HIGH
LOW
LOW
Business benefit low
Risk exposure low
Phase 3 targets
Business benefit high
Risk exposure low
Phase 1 targets
Business benefit high
Risk exposure high
Phase 2 targets
Business benefit low
Risk exposure high
Non implementation
Strategi
c
Easy
Wins
Easy
Wins
No Go
?
8. *Using August 2017 property and rent statistics from HomeLet and ARLA reports
** PayProp customer statistics where growth costs remain static.
WHAT DO WE KNOW ABOUT
INCOME?
9. WHAT DO WE KNOW ABOUT EXPENSES?
*Using August 2017 property and rent statistics from HomeLet and ARLA reports
** PayProp customer statistics where growth costs remain static.
10. So if we can identify revenue?
Can we identify risk?
11. What is risk?
(The probability of something happening ) X ( the extent of the damage )
16. 5 5 0 P E O P L E
2 , 9 0 0 P E O P L E
6 , 0 0 0 P E O P L E
7 0 C H I L D R E N 1 3 0 P E O P L E
3 4 0 P E O P L E
1 0 0 P E O P L E
5 P E O P L E
18. 8 things you thought were true
N A P O L E O N W A S S H O RT B U L L S H AT E R E D
G R E AT W A L L O F C H I N A
V I K I N G S ’ H O R N E D H E L M E T S E I N S T E I N FA I L E D M AT H S
B L A C K B E LT S A R E M A S T E R S
G O L D F I S H 3 - S E C M E M O RY W E H AV E 5 S E N S E S
20. THINGS I AM CERTAIN OF IN MY BUSINESS…
*Using August 2017 property and rent statistics from HomeLet and ARLA reports
** PayProp customer statistics where growth costs remain static.
34. If you hold keys to the properties you let, you must
ensure they are kept secure
and maintain detailed records of their use
by staff and authorised third parties –
for instance, by keeping keys separate from property
information
and holding a record of the date the keys were used,
who they were issued to
and when they were returned.
Article 80 (52 is similar)
45. Measuring key management
• see what’s due back
now and soon;
• check performance by
office/ department;
• full audit history;
• see what’s late;
• export reports.
70. @Keyzapp | facebook.com/keyzappuk/
tim.hill@keyzapp.com | 03300 88 55 00
In Summary
• compliance is all about people;
• motivate and make it easy;
• technology helps with both;
• choose the right tool for the job;
• fit the tech to the process!
71. Sponsors:
Breakout session 3
The Agency Business 2018
Cracking the code – technology to help you
Neil Cobbold, Payprop
Tim Hill, Keyzapp
