1. INSURANCE
With Service2Media you can take advantage of new insurance opportunities
extending your reach and improving your customer relationships and reduce
risk exposure.
APPS FOR INSURANCE
2. SERVICE2MEDIA
IN INSURANCE
Service2Media is in the business of Advanced App Solutions for smart
phones, tablets and an unbounded range of emerging touch devices.
We help our clients and partners design, deliver and support some of the
most innovative insurance apps ever deployed. As multichannel insurance
dealings become the norm you will need to design, deploy and manage apps that
inform, educate, enable and assist your users with rich compelling apps on all
devices that are easy and fast to use. Partnering with Service2Media will help you
overcome the many challenges faced by those developing insurance apps.
• We eliminate the issue of multiple operating systems and fragmented
and evolving devices.
• We offer the highest level of consistent rich user experience regardless of
device.
• We future-proof your investment delivering the full lifecycle of design,
development, deployment support and app evolution. If the device
options change your apps will upgrade seamlessly.
• We connect our apps with your business critical back end support
applications and offer high levels of scalability, robustness and security.
• With our best in breed, cost and time efficient platform enabling quick
to market solutions, you can design once and deploy anywhere.
With Service2Media you can take advantage of new insurance opportunities
extending your reach and improving your customer relationships and
reduce risk exposure.
We’ll help you Inform – Educate – Enable - Reduce and Assist.
3. INFORM EDUCATE
Provide consistent and accurate information Demonstrate the compelling value of
through all channels insurance products and services
Clients and agents will increasingly demand real-time Increase awareness and understanding – through
access to all the information regarding their products informative video and pricing models
and accounts. Having this capability will allow you to:
• Show videos:- that explain the need and value of
• Improve Brand Extension : - Offering increased insurance
reach and availability and presence across all devices
and touch-points • Offer a Comprehensive Directory of Insurance:
- with Dictionary, Glossary and Terms listings that
• Check policy details information :- show policy contains insurance related Terms and Terminology
details and amendments
• Use models: - to show the pay-out relating to
• Account validate and confirm :- check premium premiums and events to answer questions such as
payment details and history ‘why do I need life cover?’
• Claims history and status : - follow the lifecycle of • Open up new markets: – Provide games and user
a claim. friendly approaches that illustrate the value of
insurance
• Preferences changes:- choose communication
options and sign up to feeds • Gather opinion – through on-line surveys and
assessment
• News Distribution : – through on-line and
interactive publications such as Insurance magazines
and market analysts with up to the minute independen
advice to consumers and business insiders
What do our clients most value? What do our clients most value?
Better presentation: We provide apps that give the Handling complexity: Our apps can handle video
highest level of excellence in screen design and us- streaming, complex mathematical or specialist
ability over the widest possible range of devices. Our visualisation because we can render complex screen
apps evolve as device capabilities improve and we’re content on our server before presenting it through to
always ready with support for new devices. the client, and client interaction is fast and secure.
4. ENABLE
Put customers and agents in control of their accounts
Provide actionable and rules based personalised support services to your customers and agents.
• Offer the best price:– through independent portals that compare your own and competitors rates.
• Providing instant personalised quotes:- based on the clients specific circumstances
• Offer short term insurance:– with self-service cover for specific events such as a skiing weekend.
• Give customers full access and reporting on all their account, policy and claims records:-so they are in control
• Provide actionable alerts:– such as warnings of possible flood and the offer of additional support.
• Support insurance agents in difficult recessionary market:– so they can build trust and keep close to their clients.
• Schedule an appointment easily:- to replace a cancellation, the agent sees more prospects—and sells more policies
• Enable agents:- to record and retrieve more personal information about prospects
• Improved speed and responsiveness: - to quotes by running the numbers on-site to offer a personalised
and accurate proposal.
What do our clients most value?
Interaction and business logic: We can handle the lifecycle of
personalised interaction with on-line and offline synchronisation
of information and local and server based processes and workflow.
5. REDUCE
Limit exposure by helping your clients understand and remove risks.
Illustrate and support the value of prevention – offering additional services and products that reduce risk
and the cost of insurance.
• Reduce claims: by offering preventative products that reduce the risk, such as fire and burglary prevention equipment.
• Increase profitability: - by showing clients their exposure and encouraging them to take actions that reduce
the likelihood of a claim.
• Reduce the premiums:- for those that have installed a range of preventative measures.
• Provide risk assessment support:- to companies, brokers, surveyors and mobile insurers with tools that
provide an overall assessment of risk and recommended actions.
• Provide risk assessed quotes:- based on a set of qualified responses, combining this with photographic
evidence to submit and request special rates.
What do our clients most value ?
Real-time support: - we can provide constantly updated and accurate real-time information and undertake
calculations to offer quotes based on accurate and personalised risk assessments and information.
6. ASSIST
Offering additional services that provide security
and support
Offer community support – add value to your insurance services
though valued collaborative experience.
• Offer special rates and services: - for a farming community.
• Make deals: - give a football club’s supporters a deal on travel
insurance.
• Provide emergency assistance – offer comfort and support to
people when they are most vulnerable and in need.
• Give easy access:- to emergency services
• Get emergency assistance:- and receive real-time arrival status
• Show what happened: - Combine crash pictures, location details
and policy info to submit an immediate claim.
• Direct them:- to local and approved repair shops and dealers
• Find and contact:- an insurance agent
• Offer children friendly apps: to help them help you when you
need it most
• Offer future piece of mind – with a range of lifestyle support
insurance products that explain
- What happens: - if I get ill?
- What will I get: - if I lose my job?
What do our clients most value ?
Integration and reach: The Interpolis damage claim app above
provides secure connectivity to the backend claims system com-
bined with multi-device support for clients, enabling digitization
of the claims process and saving back-office costs. Client capture
claims information at source using multimedia (pictures) directly
from the phone camera to submit the claim.
7. OUR PROPOSITION TO THE INSURANCE INDUSTRY
Whether you are looking for a sustainable competitive advantage or aiming to improve efficiencies.
Service2Media can help you to future-proof your company with innovative application solutions.
Let us partner with you to provide a comprehensive approach based on our outstanding platform and full
lifecycle of support that offers ultimate flexibility and dramatically lowers the total cost of ownership of your
full suite of Apps whist managing their evolution and safeguarding their future.
8. ABOUT SERVICE2MEDIA
Since our inception we have challenged the status quo, creating Apps that
matter and empower people’s daily lives. Our App Lifecycle Platform enables
our clients and partners to build future proofed portfolios of Apps with effective
reuse of components and the ability to maintain and evolve them throughout
their entire lifecycles.
Our core strength lies in our App Lifecycle Platform that lets us create both
our own and partners’ AppCenters to deliver Core and Critical App Portfolios.
•The App Lifecycle Platform – our technology that enables the full lifecycle
support of Apps on multiple targeted environments.
• AppCenters – where enterprise grade App portfolios are designed, deployed
and evolved.
THE SERVICE2MEDIA APP LIFECYCLE PLATFORM
The Service2Media App Lifecycle Platform supports the full lifecycle – from
conceptual design through to performance analytics, our platform delivers a
rich and compelling user-experience across all your targeted environments.
Our App lifecycle philosophy is simple but powerful.
DESIGN Apps Once
DEPLOY Apps on Multiple Devices
EVOLVE Apps throughout their Lives
Offices and Contacts
For general information: Postal address: Dubai San Francisco
Tel: +31 88 010 29 00 P.O.Box 767 Dubai Internet City 1024 Iron Point Road
Fax: +31 88 010 29 01 7500 AT Enschede DIC Building 03 Folsom, California 95630
The Netherlands Dubai - United Arab Emirates United States
The Netherlands
Service2Media info@service2media.com Barcelona New York
Arnhemseweg 2 www.service2media.com Edifici Neàpolis 215 Park Avenue South, Suite 2005
3817 CH Amersfoort Rambla Exposició 59-69 New York, NY 10003
The Netherlands London 08800 – Vilanova i la Geltrú United States
83 Baker Street – Westminster Spain
Langestraat 37 W1U 6AG – London
7511 HB Enschede United Kingdom
The Netherlands
