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Zenprise
Protect the Enterprise In Your Pocket


Shafaq Abdullah
Principal/Architect, Software
Twitter:@shafaq110 : shafaq.abdullah@zenprise.com



                                                    © 2011 Zenprise, Inc. All rights reserved. 0
Mobile Is A Top Priority Across The Board


    69% higher than                                                                          $6,600

    their prediction
    earlier this year                                                         $3,400
                                                                     $1,800
                                          $300          $700
         $200
         2010                             2011          2012         2013     2014              2015
        Forrester




                 59%                                           3x                17,000

              Forrester                                   Aberdeen               Research2Guidance
1


    |      © 2011 Zenprise, Inc. All rights reserved.
                                                                                             © 2011 Zenprise, Inc. All rights reserved. 1
The Problem: The Mobile Blind Spot




                                     © 2011 Zenprise, Inc. All rights reserved. 2
Three Enterprise Mobility Use Cases




   CEO at Starbucks         Employee at Office      VP Lands in China
   Viewing Corporate Data   Loading Photos to       Accessing M&A
   on Personal iPad via     Facebook on Corporate   Documents from Dropbox
   Unrestricted WiFi        Android                 on Personal iPhone




                             On Any Device

     Are your data              Which apps           Is the connection
      protected?                 are safe?                secure?

                                                                © 2011 Zenprise, Inc. All rights reserved. 3
Zenprise Offerings




                                                        Complete
                                                  Management Solution
ZENPRISE               Industry’s Only Solution      for All Devices
MOBILEMANAGER™         With Security At All        iPhone, iPad, Android,
Software Solution      Layers                      Windows Mobile,
                                                   Blackberry, Symbian….



ZENCLOUD™              Public, Private, Hybrid
Cloud-based Offering   100% SLA




                                                             © 2011 Zenprise, Inc. All rights reserved. 4
Zenprise Differentiated Value:
Protection At All Layers



        CEO                    Employee                      Board of Directors


   DEVICES            APPLICATIONS           NETWORK                   DATA


                  +                     +                    +
                                            Any Connection          Repository
    Any and All       Ever Increasing        to Enterprise          Integration


                    DATA (IP, non-public financial,
                  BI, customer data, employee data)


                  Real-Time Security At All Layers
                                                                    © 2011 Zenprise, Inc. All rights reserved. 5
Differentiated Value At The Device Layer



  Dynamic Defense




   Dynamic Defense
   • Dynamic, context-aware policies for device resource or
     app usage based on time of day or location
   • Granular device and data governance and control
     reduces risk and enables compliance


                                                              © 2011 Zenprise, Inc. All rights reserved. 6
Differentiated Value At The App Layer




                    Mobile
                    App Tunnels


      Mobile App Tunnels
      • Secure, dedicated, VPN-like connection from user to app
      • Granular access vs. all-or-nothing with VPN
      • Segregate critical business apps
      • Better performance, reliability, and cost through data
        compression and continuity even with poor connectivity

                                                                  © 2011 Zenprise, Inc. All rights reserved. 7
Differentiated Value At The Network Layer


  Mobile Security
  Intelligence



 Mobile Network Intelligence
 • Visibility into mobile network traffic and behavior by
   device, user, system, or application
 • Identifies unauthorized access, insider threats, leakage
   of sensitive corporate data, and compliance violations
 • SIEM integration

                                                              © 2011 Zenprise, Inc. All rights reserved. 8
Differentiated Value At The Data Layer



 • The industry’s first mobile
   DLP solution that
   addresses sensitive data
 • Secure file synch in
   document container
 • Provides context- and
   content-aware mobile DLP
 • Leverages SharePoint –
   the primary enterprise
   collaboration tool



                                         © 2011 Zenprise, Inc. All rights reserved. 9
Secure Data Container on Android


• (app + ciphering) + sqlite = encrypted data container
• app + (sqlite (with ciphering)) = encrypted data container




                                                           © 2011 Zenprise, Inc. All rights reserved. 10
Enterprise Virtual Machine on Mobile Devices




           Office Phone, Personal Phone paradox!
        Isolating Personal Content from Enterprise one




                                                    © 2011 Zenprise, Inc. All rights reserved. 11
Enterprise-Grade Architecture


 •   Proven in production             Number of Devices Managed
     deployments with 10s of
     1,000s of users and devices      Fortune 500 Tech                      25K

 •   Managing 65,000 devices on       Fortune 500 Manufacturing             30K
     a single Zenprise server
                                      Government Agency                     30K
 •   Six years of technology
     development in scalability and   Global Carrier                        28K
     service management
                                      Fortune 500 Conglomerate              65K
 •   High availability at web, app,
     and data tiers
 •   100% uptime SLA with cloud


         Proven to Meet Needs of Any Size Organization
                                                                  © 2011 Zenprise, Inc. All rights reserved. 12
Recognized As The Leader By Gartner




            Zenprise




                                      © 2011 Zenprise, Inc. All rights reserved. 13
How It Works: Full Lifecycle Management


                      Configure


        Decom-
                                    Provision
        mission



             Monitor
                                Support
            and report
                                            © 2011 Zenprise, Inc. All rights reserved. 14
How It Works: Configure, Set Policies,
Define Apps




                                         © 2011 Zenprise, Inc. All rights reserved. 15
How It Works: Users Self-Enroll In Minutes



       1             2               3                      4




     Begin          Enter       Install cert   Download enterprise
   enrollment    credentials    and profile    recommended apps


                                                     © 2011 Zenprise, Inc. All rights reserved. 16
How It Works: Enterprise-Grade Architecture




                                              © 2011 Zenprise, Inc. All rights reserved. 17
How It Works: Enterprise-Grade Architecture




                                              © 2011 Zenprise, Inc. All rights reserved. 18
ZencloudTM: Flexible Deployment Options




                                          © 2011 Zenprise, Inc. All rights reserved. 19
Customer Case Study: Aerospace


• Fortune 100 aerospace company
• Challenges
    - Management
        Dozens of devices types, operating systems, applications, carrier and support plans
    - Security
        Lost or stolen devices exposing data, mobile threats via browser
    - Visibility
        Installed applications, user activity

• Chose Zenprise over MobileIron because
    -   Best fit with security and technical requirements
    -   Actionable intelligence about carrier expenses and service

•   Foundational to multi-thousand device global roll-out


                                                                                 © 2011 Zenprise, Inc. All rights reserved. 20
Customer Case Study: Telecommunications


 •   Fortune 100 global telecommunications company
 •   Challenges
      •   Scalability
          Centrally manage tens of thousands of employees around the world
      •   Management
          Diverse array of operating systems (iOS, Android, BlackBerry, WinMo, and Symbian)
      •   Enterprise integration
          Active Directory, integration with business process management system, single
          sign-on
 •   Chose Zenprise over MobileIron, AirWatch, BoxTone, and
     Good because
      •   Simple, well-supported integration and configuration
      •   Strong match with current and future requirements (roadmap)
 •   Result: 30%+ reduction in device-enablement service requests
                                                                              © 2011 Zenprise, Inc. All rights reserved. 21
The Top Five
Win Customers While Planting Competitive Landmines



        Protection across ALL LAYERS: device, app, network,
   1    data


   2    Security ARCHITECTED in; no data exposed in the DMZ

        The most SCALABLE cloud and on-prem solution in the
   3    market; proven in production


   4    …with the HIGHEST AVAILABILITY (fully-redundant at all
        levels)

   5    The LEADER in Critical Capabilities, per Gartner

                                                      © 2011 Zenprise, Inc. All rights reserved. 22
Android Security and best Practices




                                      © 2011 Zenprise, Inc. All rights reserved. 23
Android Apps SECURITY


• UIDs
• Application Sandbox with distinct permission
• Application signing using self-signing certificates
• Permissions on Manifest




                                                        © 2011 Zenprise, Inc. All rights reserved. 24
Levels of Permission


• Normal
• Dangerous
• Signature
• SignatureOrSystem




                       © 2011 Zenprise, Inc. All rights reserved. 25
Intent Filter


• IntentFilters are not a security boundary they cannot be
  associated with permissions
• Categories when added to Intent, help to avoid unintented
  consequences
• android:permission attribute in an <activity>
• When are Activities Private
• Intent arugments: Command-line




                                                      © 2011 Zenprise, Inc. All rights reserved. 26
Broadcast Listener


• Securing BroadcastReceivers with permissions




                                                 © 2011 Zenprise, Inc. All rights reserved. 27
Questions?




             © 2011 Zenprise, Inc. All rights reserved. 28
© 2011 Zenprise, Inc. All rights reserved. 29

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Zenprise ctia 10-11-2011_v02

  • 1. Zenprise Protect the Enterprise In Your Pocket Shafaq Abdullah Principal/Architect, Software Twitter:@shafaq110 : shafaq.abdullah@zenprise.com © 2011 Zenprise, Inc. All rights reserved. 0
  • 2. Mobile Is A Top Priority Across The Board 69% higher than $6,600 their prediction earlier this year $3,400 $1,800 $300 $700 $200 2010 2011 2012 2013 2014 2015 Forrester 59% 3x 17,000 Forrester Aberdeen Research2Guidance 1 | © 2011 Zenprise, Inc. All rights reserved. © 2011 Zenprise, Inc. All rights reserved. 1
  • 3. The Problem: The Mobile Blind Spot © 2011 Zenprise, Inc. All rights reserved. 2
  • 4. Three Enterprise Mobility Use Cases CEO at Starbucks Employee at Office VP Lands in China Viewing Corporate Data Loading Photos to Accessing M&A on Personal iPad via Facebook on Corporate Documents from Dropbox Unrestricted WiFi Android on Personal iPhone On Any Device Are your data Which apps Is the connection protected? are safe? secure? © 2011 Zenprise, Inc. All rights reserved. 3
  • 5. Zenprise Offerings Complete Management Solution ZENPRISE Industry’s Only Solution for All Devices MOBILEMANAGER™ With Security At All iPhone, iPad, Android, Software Solution Layers Windows Mobile, Blackberry, Symbian…. ZENCLOUD™ Public, Private, Hybrid Cloud-based Offering 100% SLA © 2011 Zenprise, Inc. All rights reserved. 4
  • 6. Zenprise Differentiated Value: Protection At All Layers CEO Employee Board of Directors DEVICES APPLICATIONS NETWORK DATA + + + Any Connection Repository Any and All Ever Increasing to Enterprise Integration DATA (IP, non-public financial, BI, customer data, employee data) Real-Time Security At All Layers © 2011 Zenprise, Inc. All rights reserved. 5
  • 7. Differentiated Value At The Device Layer Dynamic Defense Dynamic Defense • Dynamic, context-aware policies for device resource or app usage based on time of day or location • Granular device and data governance and control reduces risk and enables compliance © 2011 Zenprise, Inc. All rights reserved. 6
  • 8. Differentiated Value At The App Layer Mobile App Tunnels Mobile App Tunnels • Secure, dedicated, VPN-like connection from user to app • Granular access vs. all-or-nothing with VPN • Segregate critical business apps • Better performance, reliability, and cost through data compression and continuity even with poor connectivity © 2011 Zenprise, Inc. All rights reserved. 7
  • 9. Differentiated Value At The Network Layer Mobile Security Intelligence Mobile Network Intelligence • Visibility into mobile network traffic and behavior by device, user, system, or application • Identifies unauthorized access, insider threats, leakage of sensitive corporate data, and compliance violations • SIEM integration © 2011 Zenprise, Inc. All rights reserved. 8
  • 10. Differentiated Value At The Data Layer • The industry’s first mobile DLP solution that addresses sensitive data • Secure file synch in document container • Provides context- and content-aware mobile DLP • Leverages SharePoint – the primary enterprise collaboration tool © 2011 Zenprise, Inc. All rights reserved. 9
  • 11. Secure Data Container on Android • (app + ciphering) + sqlite = encrypted data container • app + (sqlite (with ciphering)) = encrypted data container © 2011 Zenprise, Inc. All rights reserved. 10
  • 12. Enterprise Virtual Machine on Mobile Devices Office Phone, Personal Phone paradox! Isolating Personal Content from Enterprise one © 2011 Zenprise, Inc. All rights reserved. 11
  • 13. Enterprise-Grade Architecture • Proven in production Number of Devices Managed deployments with 10s of 1,000s of users and devices Fortune 500 Tech 25K • Managing 65,000 devices on Fortune 500 Manufacturing 30K a single Zenprise server Government Agency 30K • Six years of technology development in scalability and Global Carrier 28K service management Fortune 500 Conglomerate 65K • High availability at web, app, and data tiers • 100% uptime SLA with cloud Proven to Meet Needs of Any Size Organization © 2011 Zenprise, Inc. All rights reserved. 12
  • 14. Recognized As The Leader By Gartner Zenprise © 2011 Zenprise, Inc. All rights reserved. 13
  • 15. How It Works: Full Lifecycle Management Configure Decom- Provision mission Monitor Support and report © 2011 Zenprise, Inc. All rights reserved. 14
  • 16. How It Works: Configure, Set Policies, Define Apps © 2011 Zenprise, Inc. All rights reserved. 15
  • 17. How It Works: Users Self-Enroll In Minutes 1 2 3 4 Begin Enter Install cert Download enterprise enrollment credentials and profile recommended apps © 2011 Zenprise, Inc. All rights reserved. 16
  • 18. How It Works: Enterprise-Grade Architecture © 2011 Zenprise, Inc. All rights reserved. 17
  • 19. How It Works: Enterprise-Grade Architecture © 2011 Zenprise, Inc. All rights reserved. 18
  • 20. ZencloudTM: Flexible Deployment Options © 2011 Zenprise, Inc. All rights reserved. 19
  • 21. Customer Case Study: Aerospace • Fortune 100 aerospace company • Challenges - Management Dozens of devices types, operating systems, applications, carrier and support plans - Security Lost or stolen devices exposing data, mobile threats via browser - Visibility Installed applications, user activity • Chose Zenprise over MobileIron because - Best fit with security and technical requirements - Actionable intelligence about carrier expenses and service • Foundational to multi-thousand device global roll-out © 2011 Zenprise, Inc. All rights reserved. 20
  • 22. Customer Case Study: Telecommunications • Fortune 100 global telecommunications company • Challenges • Scalability Centrally manage tens of thousands of employees around the world • Management Diverse array of operating systems (iOS, Android, BlackBerry, WinMo, and Symbian) • Enterprise integration Active Directory, integration with business process management system, single sign-on • Chose Zenprise over MobileIron, AirWatch, BoxTone, and Good because • Simple, well-supported integration and configuration • Strong match with current and future requirements (roadmap) • Result: 30%+ reduction in device-enablement service requests © 2011 Zenprise, Inc. All rights reserved. 21
  • 23. The Top Five Win Customers While Planting Competitive Landmines Protection across ALL LAYERS: device, app, network, 1 data 2 Security ARCHITECTED in; no data exposed in the DMZ The most SCALABLE cloud and on-prem solution in the 3 market; proven in production 4 …with the HIGHEST AVAILABILITY (fully-redundant at all levels) 5 The LEADER in Critical Capabilities, per Gartner © 2011 Zenprise, Inc. All rights reserved. 22
  • 24. Android Security and best Practices © 2011 Zenprise, Inc. All rights reserved. 23
  • 25. Android Apps SECURITY • UIDs • Application Sandbox with distinct permission • Application signing using self-signing certificates • Permissions on Manifest © 2011 Zenprise, Inc. All rights reserved. 24
  • 26. Levels of Permission • Normal • Dangerous • Signature • SignatureOrSystem © 2011 Zenprise, Inc. All rights reserved. 25
  • 27. Intent Filter • IntentFilters are not a security boundary they cannot be associated with permissions • Categories when added to Intent, help to avoid unintented consequences • android:permission attribute in an <activity> • When are Activities Private • Intent arugments: Command-line © 2011 Zenprise, Inc. All rights reserved. 26
  • 28. Broadcast Listener • Securing BroadcastReceivers with permissions © 2011 Zenprise, Inc. All rights reserved. 27
  • 29. Questions? © 2011 Zenprise, Inc. All rights reserved. 28
  • 30. © 2011 Zenprise, Inc. All rights reserved. 29